had a new system installed 2 years ago. worked great but was so loud! (as the new things are)…read more Jason came back several times with sound muffling equipment for outside unit and inside plumbing. so happy with all, two years later. will use again!

Overpriced and shady service with the main goal to sell new equipment instead of fixing the actual…read moreproblem. Called the business because of home A/C not cooling properly. The service technician that arrived started to offer a quote for new cooling AND heating system before even trying to identify the actual problem with my current system. I told him I may consider a quote but would prefer the problem fixed. He advised me that the system needs refrigerant at $189 per pound (10x the regular price available online) and it may take 2-3 pounds even no leak was detected anywhere and also recommended cleaning of ONLY the outside A/C coil. After the service allegedly performed and bill of over $600 there was no improvement in the A/C performance. The problems I have with their service: - The technician did not let me witness adding any refrigerant even he had a scale to measure the amount of refrigerant going in the system. Also left the tank unattended and connected to the system for quite some time telling me that's how it's charging which is not true! That leads me to suspect no refrigerant was added at all since there was zero improvement in the work of the A/C - The evaporator coil (inside the house) was not cleaned or inspected even I informed the technician the A/C was not serviced for some time. After educating myself watching few videos on the topic I discovered the evaporating coil was really dirty and cleaned it myself. That eventually solved the problem and my A/C is working properly now. I called the owner and notified him of the issue. Instead of him taking responsibility, he turned out extremely rude and even tried to intimidate me if I post a review for his company. I already filed a complaint with the BBB and planning to take the issue to small claims court if not adequately resolved.

Woke up Sunday to no heat. Called a few places no one returned our calls or couldn't come till noon…read moreMonday. Called Orland Park Heating and they responded right away and said they could be out 8am Monday. He was here right at 8am and we had heat within ten minutes! (The igniter broke and needed to be replaced) Thank u!

Scott is timely, professional, knowledgeable and actually gets back to you when you leave a…read moremessage! So few in the professional trades do any more. We've been using him since he took over the company from his father-in-law and he learned well. Would recommend him in a minute!

Let me start by saying Paul from PW heating & Cooling is very good. This is the 2nd time I've used…read morehis services and I'm very satisfied with the quality of work and professionalism of this company. I hired PW on my basement remodel job which required relocating and replacing all main ductworks and returns to one side of room. He did a great job, everything is very neat & professional, he is very detail oriented. In addition to his great work, we got improved airflow thru out entire home including 2nd floor which was always a problem area, what a bonus! My wife and I couldn't be happier. I recommend this company, good prices, great work and shows up when he says.

New HVAC system recently installed. We are having a few problems which are being addressed.read more

Excellent service and professionalism. Caesar was very thorough and explained his findings in…read moregreat detail. Gave us all options to make an educated decision on how best to proceed with our HVAC system. Highly recommend them for your HVAC needs.

My husband and I are so thankful that John was recommended to us. Two of my coworkers (one teaches…read moreHVAC classes!) both gave such positive remarks about the work that John has done for them. Since my husband and I recently bought our first house, I wanted to make sure that our furnace was prepared for our first winter in there. John was extremely pleasant over the phone, and he arrived within 15 minutes of the 1-hour window that he gave us. When you plan your day around someone being over at a certain time, it is wonderful that they actually show up when they say they will! John took the time to explain everything he was doing. His motto is "an informed customer is a happy customer" and I could not agree more. He replaced our furnace humidifier filter - which I didn't even know we had one! He checked what our humidity levels were at (found out they were too high). He gave great recommendations for products, as well as super helpful maintenance advice on everything furnace-related. He uses excellent quality products and charges a very fair price. We will absolutely be calling him in the spring for our AC tune-up. I wish he offered more services so that we could get his expertise all around our home! We're so thankful and relieved that we found someone who is local, experienced, honest and trustworthy! We could not ask for a better person or company!

After a previous HVAC company told us we needed 2 new humidifiers (at $600 a piece), we decided to…read moreget a second opinion. Fortunately for us Comfort Measure is not only very experienced, but also honest. Their technician saw right away why our humidifiers were not functioning - a connection wire was broken and needed to replaced. Simple as that. We just moved to the area and after this experience I can tell you we'll be using these guys forever on into the future. This is how you run a small business .. give honesty, get loyalty. Its the long game that counts.

I spoke to Andrew about a job I needed to be done. He was very professional and friendly over the…read morephone. He told me he would have someone come within 1 1/2 hours. His employee was right on time. Jason, his employee was also professional and friendly. He got the job done on a timely manner. He cleaned up after himself. The price was right and honest. I am very happy with the work and would recommend Andrew. I will be using this company again! I live in Carol Stream, Il.

Andrew Cotton answered me within minutes & made appointment for me for the next day…read more He was professional on time explained everything that was going on. He was impeccable & I would recommend him to anyone !!!! He went above & beyond my expectation. considering I have dealt with some others who took advantage because I am a female & I don't know about this kind of stuff. I will DEFINITELY RECOMMEND & USE him again for my house I trust his work percent. I really appreciate Andrew & his dedication to his work. Sincerely Vivianna Martinez

Top notch professional service on all levels. From Laura who took my call and Jesus who came to the…read morerescue! Thank you for getting my heat going again!

I have no complaints about the work performed (although it took 2 visits to correct the issue) but…read moremy technician did not have a credit card scanner. He wrote my full credit card number on the invoice to be billed later. After 2 weeks I was never charged. The manager sent me an electronic invoice to pay. At that time I paid and responded that I was uncomfortable with my credit card number on a paper invoice somewhere. He never bothered to respond or apologize. I changed my card number that day. If you choose this vendor you may want to ask if they have a scanner before they perform the work. In 2020 I personally think it's unacceptable not to have a scanner.

Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.