After an unpleasant experience with a prior management company I'm happy to have found the team of…read moreVera and Halima. Their trustworthiness and integrity are not often found in the property management business. They take care of everything once you set up certain parameters at the outset. Timely monthly accounting statements always provided. Very responsive, even if necessary on weekends. Their fees are reasonable for the excellent work they provide. They use a roster of vendors and tradespeople which they have developed over the years for any work necessary on your rental, as well as monitoring the work done. Instead of using a competing corporate type operation I highly recommend supporting this local business, you won't go wrong.

Wow! I didn't have an opportuity to work with this company but I am so shocked by my encounter I…read morefelt I needed to post a review. This company came highly recommended by a neighbor and I had a very pleasant phone call with Vera two weeks ago. We were ready to sign a contract so they could rent our townhome until I reached out tonight with questions. See the email interaction below. Hi Vera, Thank you for sending a copy of the contract. We have a few questions. We would like to keep the condo on the market for sale but would also like to list it for rent. From my understanding, we can pull the sale listing once the renter's application is approved. Is it possible to ask the potential renter if they would be willing to do a six month lease and then go to a month to month lease? What about utilities? Do we pay for water and trash and the renter covers electricity and cable/internet? Vera's Response: Hello It appears you are thinking about renting for a short term and then putting the unit back on the market. Unfortunately, we do not take on short term rentals. For tenants, the work and cost of moving is exhausting and expensive. Placement - advertising, answering inquiries, showing the unit, screening tenants, creating a lease, moving in a new tenant - is the most time intensive part of our business. I believe there are other property management companies in our area willing to take on short term rentals. Best wishes My Response: Hi Vera, I was simply asking for information so we can make an informed decision. I explained to you when we spoke that we would prefer to sell, but the market is not cooperating therefore, we are open to the idea of renting. We are still open to the idea of renting the unit for a year or possibly two, depending on the market. However, since you could not just answer my questions, made assumptions, and felt the need to try to shame me with your response, we will find another company. You don't have the right temperment to work with me. Luckily, we found this out before we signed a contract. I will also be sure to pass my experience along in a review. Good luck and try taking a breath next time before answering an email.

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

I would not hire them! They will scam you with monthly…read morecharges that you don't need and you have to pay.

Great property management! Coming off a very bad experience with another property manager, we were…read morevery concerned how things would go, but it was smooth sailing all the way! Rebecca is a great communicator, honest, and works with good contractors to get maintenance work done cheaply and well. She understood the rental market well and we could trust her advice to help us price the home to rent.

I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

1 Star -- Concerns About Transparency, Accountability, and Tenant Relations…read moreMy experience with HPI Property Management raised serious concerns about their communication, transparency, and overall approach to tenant relations. Property management companies have a responsibility to address maintenance concerns in a timely manner, communicate clearly, and handle security deposits and move-out procedures fairly. Unfortunately, my experience with HPI fell short in these areas. Maintenance concerns required repeated follow-up, communication was inconsistent, and the handling of move-out documentation and security deposit deductions left much to be desired. Even when written documentation was available, resolving discrepancies became an unnecessarily frustrating and time-consuming process. What concerns me most is the apparent lack of accountability when issues are brought to management's attention. Tenants should not have to repeatedly advocate for themselves simply to receive clear explanations, accurate information, and fair consideration of their concerns. Although the financial dispute was ultimately resolved through a settlement, the process raised questions about the company's approach to transparency and customer service. I would strongly encourage prospective tenants to carefully document all communications, thoroughly review lease agreements, and pay close attention to move-out procedures and security deposit accounting. A professional property management company should prioritize fairness, consistency, and accountability--not make tenants feel that resolving legitimate concerns is an uphill battle.

My wife and I have been renting a single family home for 1 year now through TASK Property…read moreManagement. The TASK staff have been very responsive and helpful with everything throughout the process (securing the lease, repairs if needed, etc.). We recommend them to anyone who reads this review.

I suppose people don't usually review property management companies, (it's not as sexy a topic as…read moreranting about sushi or cronuts), but I just can't say enough nice things about these guys, so here we go. Two years ago, my husband started a job here in Sonoma County, and was sleeping on couches and in motels, desperately searching for something, while I was waiting back in L.A. with a toddler and a newborn. Jonathan Sr. showed him a place that would've been a bit too small, but let him know about another rental that would be available soon, and hadn't come on the market yet. It ended up being perfect for us, and living here has been wonderful, due in no small part to the wonderful care TASK has taken in attending to the little & big things that come up in a 75-year old home. Jonathan and his son, Jonathan Jr., are incredibly prompt with returning calls, and all the vendors they've sent to us have been friendly and effecient. Very, very highly recommended.

My husband and I live out of state in Oregon and when we decided to rent out our house in Santa…read moreRosa, we asked around the neighborhood and were pointed towards NBPM. We were only in town for a few weeks so we needed to make a decision quickly but still feel confident that we were doing the right thing. We ultimately hired Laura from Northbay to watch over our house while we are away. She has held our hands through remodels, leaks, termites, drought fighting yard solutions etc. We are on our 3rd tenant (and 4th year? I think)...and the house looks as great as when it was first remodeled. Obviously Laura has helped ensure that we have great tenants as well as a fair rate. I can't give them 6 stars or else I would. We are 700 miles away and don't have to do much other than receive a check and answer a few questions once in awhile. If that's not great customer service, then I don't know what is :) Hire them! Trust me!

Their realtors are just an unresponsive as the reviews suggest their property management team to…read morebe. Have been waiting weeks on disclosures for a property they have listed. I wonder if their client/homeowner is aware of their lack of professionalism? All we keep saying to ourselves is "they must not be too eager to sell this property. There's either something they want to hide or the realtor is just horrible". In either case, the lack of response is simply unacceptable. Pretty sad.

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Ren is easily the best property manager I've ever dealt with. He's very prompt, on top of repairs,…read moreknows the law, understands frustrations and is empathetic towards my concerns. There have been a couple times that we didn't see eye to eye - like every other two people in the world, you are not always going to get along 'swimmingly' with the person you pay rent too. The beauty of this guy is he holds no grudges, if I have an issue, or even better if my lame bank takes 2 weeks to mail an automatic rent payment every month, he will text me and let me know to drop off a payment ASAP before I get hit with a late fee. I send my rent the 20th of the prior month that's how crappy my bank service is Lol - there are other benefits to staying there. He has been excellent and I wish him success in all of his future endeavors.

We have rented in three different states from multiple management companies and Ren at RTB has been…read moreone of the best to work with! He couldn't have been more helpful and responsive in the 14 month we rented a home managed by him. When there were repeated issues with the air conditioning during a heat wave, he had someone come out immediately, same story when an electrical outlet in the kitchen stopped working. When we had a concern about a deadbolt on a door, he came and replaced it himself ASAP. He was always pleasant, friendly, professional and a great communicator. I highly recommend Ren and RTB property management!

We sold our home in Santa Rosa so quickly. We didn't have time to buy a new home. So we decide to…read morerent a home for a while and have more time to look for a new home. I find the property on line and was manage by Dede's Rentals. Is was nice and clean and ready move in condition. Only few thing need to replaced. Kristine Mendez is our property manager. She was great and good listener, return our phone call in timely manner. She make sure all the thing need to replace and she did. After sixteen months later. We bough a new home and return the house back to Dede's Rentals. In good condition and ready to move in for next tenant and we did get our deposit back in full. We definitely recommended to our friends or anyone need a rental home from Dede's Rentals. Happy tenant.

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

This review is long overdue. After selling my first home with Kimberly and James, I was in the…read moremarket for a new home. Since everything had gone so well with selling my home with Kimberly and James. I decided to have them help me find my new home as well. This was not an easy task because the market was incredibly tough. And I am a very picky person. Kimberly and James have true grit! They have unwavering values. Through it all they displayed loyalty, commitment and honesty. They were there for me every step of the way. Every question and every issue, from inspection and negotiation to lifting contingencies and getting the keys to my new home... they were there! I HIGHLY RECOMMEND THEM!!!

I cannot recommend Kimberly highly enough! As a long-distance buyer relocating from Boston to Santa…read moreRosa, I needed a realtor who could handle all the challenging homebuying logistics in California--and Kimberly exceeded every expectation. During my initial weekend visit, she quickly understood my preferences and helped me narrow down my search. When a promising property came on the market after I returned to Boston, she provided such a thorough video tour that I felt like I was walking through it myself. Her responsiveness, knowledge, and genuine care made what could have been a stressful process remarkably smooth. Kimberly truly went above and beyond at every turn. She coordinated inspections, arranged for deep cleaning before my move-in, signed for my new bed delivery and setup, and even agreed to receive my car delivery over the Christmas holidays. As a newcomer to California, I was overwhelmed with logistics, but she guided me through everything from acquiring insurance in a fire-risk area to understanding the nuances of Oakmont Village's different sub-HOA requirements. She connected me with reliable inspectors, contractors/handymen, and service providers, drawing on her extensive network and experience flipping homes with her husband. Whether answering questions herself or quickly connecting me with the right expert, her follow-through was impeccable. If you're buying a home--especially from out of state--Kimberly is the best!