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Bunker's Automotive

3.7 (3 reviews)
Closed 9:30 am - 5:00 pm

Services - Bunker's Automotive

Auto maintenance

Auto repairs

Routine automotive maintenance

Bunker's Automotive Photos

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17
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1 year ago

I was told I could drop off my truck today. I drove about an hour to get here but they are closed and no one answers the phone.

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8 years ago

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8 years ago

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Automotive

Automotive

(2 reviews)

Yesterday my friend and I had a little car problem in Luling, after stopping at Bucees to pump gas-…read moremy friend ended up putting diesel in her gasoline car. This caused the car to not function well so we had to stop the car at the side of the road. After a guy recommended my friend to call these mechanics, she did and we do not regret it. They were so nice and funny. They really were helpful. They came and towed the car and took it to the shop. They had to drain the tank in order for the diesel to get out of the system. They were quick!! The cop had told us that we might have to wait a day or to, but no, they did the job in 1-2 hours. They also gave my friend a discount because that's how nice they were, and they did an amazing and fast job. If I lived in Luling, these guys would be my go-to mechanics. They seem to actually care about their customers and their cars!

So we bought my son his very first car..turns out it had a small crack on the fuel pump so we took…read moreit in to get it fix. Tony the shop owner spoke to me himself after they dropped the tank he gave me a quote of 140 to 160 for the labor, he then ordered the wrong part, after a couple of days my husband had to order the correct part drop it off to them so they could finally get started. They later call my husband telling him they need a certain tool for them to complete the work, as if now it was our responsibility to buy tools for a damn shop!! Somehow they managed to figure it out and the car was ready for pick up...husband shows up to the shop, and they bill him not 160 not even 200 but 280!!! That's right..280 knowing that we just wanted to be done with these people he paid and brought the car home...only to later get the call from the mechanic letting him know that they billed incorrectly and now there was a hold on our debit card for 560 WTF!! The car was picked up Thursday afternoon and by Friday my son noticed the terrible sound the car now has when it's coasting...a sound that had NEVER been there before..like something is loose...of course we'd rather pay someone else to look for what I'm sure these con artist left unscrewed on purpose...NEVER, NEVER, NEVER will I do business with thise shop again..I hope sharing our terrible experience with them will help others avoid the same mistake.

Frank's Complete Mobile Auto Care - Meet our shop technician Juan. With over 20+ years of experience, he dedicates his time to big jobs that require being put on the lifts.

Frank's Complete Mobile Auto Care

(213 reviews)

East Austin

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

IMO, Frank is the worst "Shady Tree Mechanic" I've dealt with in Austin in 17 years of living here…read more Coming up on two decades, I've owned an average of 3 to 5 "steeds" in my "stable" and need reliable service and repairs on cars from vintage, current models, and everything in between. That all said, I don't often write reviews, but when I do, they're likely a 1 or 5 star review. This is... unfortunately a 1 star. I'd give him a zero if possible. For some context, I'm an IT professional with more than 25 years of experience, as well as a "car guy" since I was was 5 years old, and have wrenched on my own vehicles before I even had a learners' permit. I called Frank on Wednesday March 5. He said he personally would be coming to my home on the following Tuesday morning, which would be March 8th at 10am. I told him exactly what I needed, we sent several texts back and forth and we agreed on labor per hour. As I was providing my own parts, he said there would be no warranties and I agreed on that as well. After I mentioned I'd been here since 2008, he asked for, and I sent him personal opinions about various in-person mechanics in Austin. I sent him a long list of great (and one not so great) mechanics. I then submitted to take time off work to be at home to help out and/or learn about installing a completely new brake system on the following Tuesday. I could _probably_ do this project myself, but I would rather have someone who was certified and had a good reputation to make sure it was successful--and that I wouldn't kill myself due to a brake failure. On the scheduled date of arrival on Tuesday at 8:43AM, Frank text me that his guy "Josue" (instead of Frank) will be arriving an hour late. Fine by me. Shit comes up every once in awhile, no big deal. On Tuesday at 10:21, he sent me a text along with a picture that said "Josue's" truck had broken down (in my opinion, not a good sign of a "good mechanic" having a breakdown) and "bunch of oil", but he would (AGAIN) personally come to help me out ASAP after finishing a job in Georgetown. My spidey scenes started tingling a bit and I suspected Frank or "Josue" might be lying. Mechanics do regularly have a bad reputations, which I don't think is always deserved, but in this case--it most definitely was. As previously mentioned, I am a Senior IT professional. I inspected the meta-data of the photo Frank sent me and found that it had been taken the previous Friday, and not when he was arriving, which was Tuesday. At that point, I KNEW for certain either "Josue" was lying (by proxy) or Frank was jerking me around. I sent him a text with that the photo wasn't taken today. I received no immediate reply. I waited a beat, then called Frank and explained how I knew that story about their truck breaking down was a lie. Frank said "Josue" was not replying to texts, but he would (AGAIN) personally come to help me fix my car as soon as he finished a job in Georgetown. At 1:00 PM, Frank said he was on his way from Georgetown. That's normally a 45 minute drive, even in bad traffic. After waiting over two 2 hours for his arrival, I was fairly concerned that something may have happened, and was not quite pleased in the lack of communication. Again, I had taken the day off to make time for him to arrive early in the morning.I called Frank to find out what was going on. When he picked up, I said "I don't know if you've lied to me once or twice at this point, but I am not interested in your services going forward." Frank said he had just arrived and was, "right outside my house." I asked why it had taken more than 2 hours to arrive instead of reasonable 45 minutes, and Frank replied "Traffic was crazy." I checked Google Maps. Traffic was NOT crazy. At that point, I knew he (or "Josue") had lied to me at least three times at that point, and I politely informed Frank of the facts. I said he had broken my trust and to leave and go away. He insisted that he was right outside my house and could get the job done. He even described the color of my house to convince me. I said "No Frank, you don't understand, you, or your employee have now lied to me more than several times. Please leave. Your services are no longer wanted." He replied, "Okay.", and hung up. I would suggest you look for anyone else other than Frank. He (and/or his associate "Josue") are liars and fundamentally responsible for the "good guy mechanics" having a bad reputation out of the gate, which is quite a shame. My opinion is to avoid doing business with Frank. As a "car guy", I've been swindled before, but you can likely find far better than this business. Please look elsewhere! If this ass has the balls to reply to this review, he'll definitely deny, deny, deny. Look at my review history. I don't tell tall tails. Thanks, Wayne

Bunker's Automotive - autorepair - Updated May 2026

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