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Mountain Home, AR

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Bungalow Resort

5.0 (1 review)

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10 months ago

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Holiday Inn Express & Suites Mountain Home

Holiday Inn Express & Suites Mountain Home

(15 reviews)

$$

Clean hotel in a convenient location. Comfortable bed and bedding. Good WiFi. Nice continental…read morebreakfast selection with hot eggs, bacon, sausage, omelets, hot oatmeal, fresh fruit, yogurt, juice, coffee. And a woman standing by to assist. I can understand some of the lower reviews of customer service: when I check-in I asked to stay another night. I told they had rooms available but to come back in the morning to ask again. She also told me I would have to change rooms and wait to check in again. No thanks. Just didn't make any sense. Plus at $139/night this is one of the most expensive Holiday Inns I've ever stayed.

The morning after my first night of my stay earlier this June 2024, I left my room at 6:15 AM and…read moredidn't return until 6:30 PM. As I approached my room upon returning, I observe my door propped open with the swinging latch. I presume my room was left unsecured on open by the housekeeping staff. I immediately called and reported this to the front desk. The man who answered speculated "... it must have been left that way by the housekeeping staff" and encouraged me to look for any items I'm missing. What part of the hotels housekeeping procedures include "prop guests doors open and leave unattended during and after your shift"? What I might have had stolen from me is only part of my concerns. The bigger concern is what was covertly done to the room and my belongings in my absence. I provided the above review is response to a Holiday Inn email requesting a review of my stay. Seven days later I receive an email from a member of the corporate "Service Team" who offered to me the hope local hotel management "... will take the necessary actions to ensure the best practices are in place."

Ramada Inn Hotel - Mold/dust/dirty

Ramada Inn Hotel

(5 reviews)

$$$$

Decided to update my review because we stayed here again the guy who helped us was really nice and…read moregave us a very nice room that was much nicer and much more clean than the one we stayed in previously. We also had been traveling for days on little to no sleep and had just had a bad experience with another place that woke us up with loud vaccumes but here, we were able to actually rest until check out and got a wonderful night's sleep, which we needed so much and we felt very thankful to this place for being affordable and letting us rest. We had a big truck too and they allowed us to park it in a spot where they said it wouldn't bother anyone, which was great.

The absolute worst that Mountain Home has to offer!! RUN!!! We rented a room at 6 to use the indoor…read morepool and live locally! Walking in I noticed it had greatly declined! We paid $130 total! The pool was so cold we couldn't swim! Requested a refund within minutes of arriving and were asked to give 30 minutes while they heat it! 3 1/2 hours later we where offered $20! The next morning they pounded on the door! Mad about a review I posted! Made us immediately leave and snatched our receipt when requesting our deposit back and was told we would not receive sh**to leave!! There was roaches, mold , rust, broken fixtures horrible staff and def! Not a heated pool! I'm filing for a refund through the court but this place is horrible don't waste your time or money!

Bungalow Resort - hotels - Updated October 2026

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