I'm leaving another satisfied review here as I've gotten work done with Ricky recently and I'm seeing some reviews that are complaining about response times. Regarding response times... Ricky isn't on his phone all day. He's out working on people's cars. So if he's not responding right away, that's probably why. Yes, it's stressful when your car has damage... Take a deep breath. Ricky will get to you when he can. Just be a little patient! Now, to get into my third review. This will be for the work I've gotten with him in October 2025. OK, well I'll start the review by saying this... I'm a seasoned Art Director working in commercial advertising. I've got an eagle eye for imperfections. So, when a metal box flew into my bumper on the freeway onto my brand new 2026 Tesla Model Y I decided to hit up Ricky. Ricky has worked on my old Accord and my sister's cars over the years. He's done fantastic work. You can't even point out where the damage was done previously. And I am so good at pointing out imperfections. Of course, when I hit up Ricky I was still worried. This car is my first big boy car purchase as it's nice and shiny and new... In my head I was still thinking, "What if he isn't able to blend it right?" "What if the paint ends up being off bc it's a Tesla?" Still, I hit up Ricky and he was honest about what to expect. Because my damage was done at a flat part of the bumper, blending out isn't as clean cut as it would have been compared to a more rounded angle of the car. Makes sense. With the way light hits the touchup work, a blemish might still show--that goes for any detailer. Still, I went ahead and put my trust in Ricky knowing he's done phenomenal work in the past. After setting up a date, Ricky came by my house and got to work. I was busy with my own work and so I went back into continue working. After about a couple hours, he let me know he was finished and when I came back out to look at the work, I was stunned. I'll attach the photos below but my god, Ricky's work was flawless. I shouldn't have doubted him! I really couldn't see where the damage was anymore... And the original damage was very noticeable. And even though the damage was done in a difficult spot, Ricky's work was able to please my eyes. TL;DR: I 1000% recommend consulting with Ricky for your next bumper repair work. He is a blending wizard. For me he'll always be my #1 go (and reco) for stuff like this. I'm already so hard to please with things like this! P.S. Ricky's work was of such good value for the price. He is worth every penny, and he's so affordable! With all that, Ricky is also such a great human being. He's VERY easy to talk to, and super level headed and honest. So, if you're seeing these reviews complaining about him, take those with a grain of salt. Cus some people be *salty af* read more

I attempted to call Ricky 3x? He returned my call 6 days later. He sounded drunk on the phone. He scheduled me 3 days later and I took a day off work! He was a no show! No call. He called me the next day? He said he was busy? This guy is a joke. My neighbor used him and the paint is peeling off his bumper and Rip off Ricky won't return his call! AVOID! read more

James P is on the dot. Ricky is rude! Won't respond. I've made several appts? Took time off from work? He was a no show! Don't use this guys service! No follow up or response. Work quality has gone into the dumps!!! read more

Bumper Solutions - 2 weeks after!!!! - Body Shops Near Me

It took some complaining and two tries to get the tear and dents on bumper smoothed out well, but the paint match is still not great. It did save a bunch of money over a full bumper replacement at a body shop, but I was expecting a lot better for the paint quality. read more

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After many years, lots of referrals several different cars repaired by Rick he has done an unsatisfactory job and refused to respond and make the job right we have even offered to pay him and he will not respond very dissatisfied and disappointed read more

I had gotten a quote from Ricky back in 2006, but ended up not getting the repair done at that time (didn't have the money). But liked his response enough at that time, so while looking to fix a bumper damage for my car this month, I started searching old emails for his contact details. Long story short, he sent me a quote after looking at the damage pictures I texted, but on the day he came to fix the bumper he said the damage is not as bad as it appeared in the pictures, and will fix it for lower than the quoted price. It is rare to find someone so honest & scrupulous these days & I'd rather do business with someone like that even if they may cost a bit more or wait longer for the service. Oh, the end result came out very nice too - he did a fantastic job of fixing the bumper damage. read more

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I found Ricky/Bumper Solutions here on Yelp and I couldn't be any more pleased with the quality of service that I received after my BMW was "kissed" by an 18 wheeler on the 710. I used the "Request a Quote" feature on Yelp, uploaded a few photos of my bumper, and had a reasonable quote in minutes. We were able to set an appointment for 2 days later. Ricky arrived on time and was great to deal with. He was friendly and personable while working diligently on my repair. His work is amazing and I would never know that there was ever any damage. The paint match and clear coat is perfection. I actually found a couple of things that I want him to fix on my front bumper, and I'll be calling him again soon. I am extremely pleased and I highly recommend. read more

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I'm really anal about how my car looks and also a bit clumsy with curbs and things, so that means getting my bumper repaired fairly often. I had previously used Dan the Bumper Man in the OC a couple of times but had to borrow a friend's driveway since I live in LA. I was excited to find Ricky and Bumper Solutions in LA because it meant I wouldn't have to drive all the way to the OC or borrow my friend's driveway (but note, you do need a driveway for any of these mobile repair services to work in). I love these types of mobile services because it means no dropping your car off at a shop, waiting, and not having your car while it is repaired, and it's also less expensive. I emailed Ricky on 10/7/19 and go the following message: "Thanks for sending the photos. I can weld the cracks together. Repair the front fender. Then repaint the whole bumper and blend the fender. The car is a white pearl 3 stage paint. Which is the premium paint. I can go to you and do the work. Price is $750" A bit pricey, but I liked the convenience so I went for it. He told me he could be there before 9 am on Monday 10/14/19 as he knew I had to be at work at 9 am. He showed up close to 9:30 am without any warning that he would be late, but I understand, traffic happens. I was late for work, but oh well. I was initially still thrilled with the work. Ricky finished at 12:30 pm and sent me pictures of the finished work - it was beautiful! Like nothing had happened! And he even got the light working again (it had gone out from my incident with the parking gate). $750 was a lot more than I wanted to spend (Dan the Bumper Man had been $400 each time, but for less damage) but I was so happy that it was definitely worth it. At that point I would have left a 5 star review despite him being late. 3 months later... The bumper detached from my car at the site of the original impact, where Ricky had fixed. I reached out to Ricky on 12/14/19 and he said that he could come adjust it. I tried to coordinate a time several times, to which he never responded (ignored emails, texts). Finally on 1/3/20 he responded and told he had been out of town for the holidays. I tried again to schedule a time, with no response to this date. I get that he will get no money for this repair so it's not a priority, but I did pay $750 and, being as clumsy as I am, am someone that you want as a repeat customer, which I no longer will be. He had assured me that his work would (cosmetically) be the same as getting a new bumper but I don't think a new bumper would continuously detach from the vehicle. So, I decided, after already spending $750 to get it fixed by Ricky, to take it to a real auto body shop and get the bumper properly replaced/repaired. It was essentially a waste of money. I would say, this mobile repair is probably good only for small cosmetic damages as I feel like even if he had come to adjust it, it would just detach again, and he should have been honest about the fact that my damages were too great for the work that he could do. read more

My experience with Ricky was for front bumper dings/scratches and a dent in the front fender. I thought it shouldn't be that big of a deal and for someone, maybe it wasn't. He did repair the damage and I thought it looked good. Until later when I looked at the difference in the paint between the fender and the adjoining door. It didn't match and there was a noticeable difference. I contacted him to tell him about this and his response was that it is an old car and this is why the paint didn't match. If he felt the car was old and the paint wasn't going to match, he should have told me that before he even started. This is a 20 year old Mercedes that has always been garaged and is in pristine condition. After this work was done I took the car to two different reputable auto body shops to have it looked at. I told them what happened and both of them said the same thing. They could have easily matched the paint even though this is an "old" car as Ricky said. Yes, it would have cost more for them but I guess that is what you get when you pay less and have the convenience of coming to your place. For some sort of repairs such as repairing and painting a bumper this might be fine but for other work like I had, I wouldn't recommend. read more

Ricky did outstanding work, was punctual, communicative, and all at a fair price. I'm not sure what more you would ask for.

Ricky and Bumper Solutions did an excellent job on both of our cars. The white Kia 2018 had a gouge from a large rock and the Black 1998 Toyota had damage from backing into a stucco post. He was prompt, courteous and very professional. His work and work area was very tidy and you can't even tell the cars were ever damaged. No overspray, paint mess or trash was left in our driveway. The paint match was perfect even on the older car. We are very happy customers and highly recommend Bumper Solutions. Thank you. read more

Ricky did an amazing job on my 1965 Shelby Cobra classic. I am very sensitive about my car and really take exceptional care an pay attention to details. Ricky nailed it. Thank you so much for your exceptional work... 5 stars! read more

Found Ricky through yelp on a Sunday afternoon and wanted to fix the puncture on the back of my car. Not only did he fixed it to where it looks completely new in a few hours, but he also did it for a very low price compared to where I would have to replace these parts with other companies for more than 3 times the price. Thank you for being such a cost efficient and great repairer! read more

Bumper Solutions - Puncture in back bumper and upper back - Body Shops Near Me

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Excellent customer service. Amazing detail and got all of the scratches out and the car looks brand new! Definitely recommend.

So my Mazda6 got too close to concrete column. Not only was there paint transfer from the white column, but the scratches cut deep right through the paint into the plastic bumper. To make matters worse, it dented the edge of the quarter panel, meaning it needed to be pulled and painted to match the bumper. Ricky did a PHENOMENAL JOB right from the get-go: I called and left a message, he called me back quickly, I texted photos, he told what I needed to have done, quoted me a price, scheduled me, came to my job and got it done in a matter of hours and the car looks BRAND NEW. I also had him fix two dimples on my rear bumper and another scrape on the front bumper. The man is meticulous and an artist. Thank you Ricky Bertel!!! read more

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Ricky is a great guy and I would definitely recommend him to anyone. He was supposed to fix a big rock chip on my front bumper and when he came and looked at it he advised me not to repair it because the paint in that location will peel after a few years and that was very honest advice. He fixed my in-law's rear bumper a few years ago and it's still looking like new. Thank you, Ricky! read more

Ricky has earned my business should I ever need him again. Somebody damaged my car and left scratches (?), paint marks (?), something on the corner of my bumper. I didn't know how bad it was, but needed it looking new again. I texted my photos to Ricky and some other bumper repair businesses for quotes. Ricky texted back that it was just paint transfer and I could take care of it myself without needing a professional. He was the only person that gave me the DIY advice. And it worked! Because of his honesty, I wouldn't hesitate to recommend him to my friends. Living in LA with jerk drivers everywhere, I'm sure there will come another time where I would need bumper repair, and Ricky will be at the top of my list. read more

Communicative and a great end-result. Process took a couple hours and right in my driveway. Would use again for sure!

Ricky was recommended to me by the guys at my car wash after a local body shop quoted me $1400 to replace the bumper on my 2021 Prius. I sent photos of the damage to Ricky and he came back with an estimate of $500 to make the repair (without replacing the whole bumper). Sold! I made the appointment, Ricky showed up on time, did a fantastic job, and I wouldn't hesitate to use him again - which I did the second time I banged into the post in my carport. Again, great work. Thanks, Ricky! read more

I just got my car repaired and I'm super pleased with the outcome! The completed job looks great. I can't even tell there was ever any damage. Ricky was always quick to respond to my texts and arrived on time. I look forward to recommending Ricky in the future! read more

Ricky is awesome. He has fixed our cars for years, and years before us, he has been taking care of our neighbors. His work is impeccable, and his prices are very reasonable. Scratches, dents and repairs come out looking good as new, and his work has lasted through many years without any issues. He comes to our house and works magic every time we scrape the wall or the trash cans. He has worked on 3 of our cars, and one car was a lease that we turned in a year after he had repaired it, and the dealer had no issue with the repair, and they are the ones that really know what to look for so they can add charges. I have recommended him to multiple people as I truly believe in his work and his guarantee to fix things right. read more

Ricky is a dishonest swindler and is highly not recommended. He likes to up charge and not stick to his word. He said he would make our bumper look brand new for 400 bucks. He came over and worked on the car for 30 mins. He pulled the bump out, but it looked only half fixed. He said he would only charge 200 for now, that he had to leave to another appointment. And that he would come back and fix it 100% for the other 200 to make 400 total.. I said ok. When I reached out to Ricky to finish the job, he said that the it was going to now be an extra 300 to complete the job! That the cost of materials had gone up. What a bunch of BS, wow! Avoid Bumper Solutions at all costs, go somewhere else. See pics attach for our text message conversation and the pathetic excuse for a half fixed bumper. read more

Bumper Solutions - This is what my bumper looked like after paying Bumper Solutons $200. Waste of time - Body Shops Near Me

Lots of cars have a low aerodynamic front end made of plastic these days. My Mercedes Benz SL55 is one of them. Trouble is, parking lots are still rife with parking "bumpers" nearly the size of hitching posts that are made of concrete and metal...and eat modern front bumpers like a crocodile eats a wildebeest when it ventures too close! I felt something funny when I was backing out of a lot, and then checked my bumper to find two big cracks when got home. I'm pretty new to LA, so like I do with most things, I relied on YELP to help me find a solution. BUMPER SOLUTIONS, proved to be my perfect solution! They had a high rating...and when I reached out, even after 7 pm in the evening, I got a response in TEN MINUTES! We exchanged a few texts. The technician, "Ricky", asked me a couple of questions and sent me some pictures to compare my damage to. He gave me a price for the repair and promised to come to my place the next afternoon, saying he would text me when he was on his way. Ricky arrived in his amazingly self-contained truck and went to work immediately after we exchanged pleasantries. I watched him work and could see that he was not only competent, but exacting in his analysis and execution of every aspect of his procedures. He offered to do a little bit of extra work to raise the underside of the bumper slightly, to help ensure that I didn't have the same mishap in the future. A couple hours later, my bumper was better than new...beautifully repaired and painted! Ricky held true to the price he quoted me, with just a slight upcharge for some extras I asked him for. He did add 3% to the total for using my credit card. Finding service like this in this day and age...rare and unique! Thank you Ricky of Bumper Solutions! I'm happy to give you my 5-star recommendation! read more

Bumper Solutions - Ricky, the master of bumper repair, working his magic! - Body Shops Near Me

Excellent work. Ricky got back to us very quickly after sending him photos with a very reasonable quote. He did the work quickly and we are very satisfied. We'd definitely use his services again, it is so much more convenient then going to a auto body shop. 5/5 stars recommend!!! read more

Bumper Solutions - Before - Body Shops Near Me

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This is the 3rd time Ricky has come to fix my bumper; people just love to mess up my car. This time around I needed a new bumper but he was able to fix it without installing a new one. He's very honest and transparent, recommend I need a new bumper at some point but I just didn't have the time and money at that point. He came on Christmas Eve to work on it and saved my road trip from being canceled. I sincerely appreciate his work and he always does an excellent job. I hope he's whom you choose to work on your repair job! Thank you Ricky ! read more

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While parking, I clipped the side of my car on the concrete beam and scraped the paint down to the metal (on the bumper and quarter panel). So I did what most people do and went on Yelp to find a reputable place that won't charge me an arm and a leg to repair the damage. Luckily I found Ricky from Bumper Solutions. Ricky charged me half of what the popular body shops on Yelp quoted me. On top of that, he does impeccable work.... factory perfect work to be exact! Best part was that I didn't have be without a car for a week. Ricky came to me, and I was able to relax in the comforts of my own home while the work was being done outside. You would be foolish to use anyone else, I have no words to describe how thankful I to Ricky! Knowing the way I drive/park, for sure I'll be using Bumper Solutions again. Thanks a million Ricky! read more

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Ricky is awesome! Very professional and did an excellent job on my car's rear bumper. Someone hit & run my car while it was parked in the garage lot, after I came out to my car and saw the damage. It made two small holes on the bumper along with a partial outline of the other car's license plate. Filled out the online form and Ricky text me a few minutes later with a quote. Booked an appointment and he came to my house after the next two days. Job took just a little over an hour but what a terrific job he did. It was like nothing ever happened on the bumper. Definitely have him on my contact list the next time I need his services again. read more

Bumper Solutions - Body Shops Near Me

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Showed up in time range, ( plus gave a call prior w exact time). Excellent work. Will definitely use again.

Wow. Ricky is a miracle worker. Outstanding results for a fraction of the cost vs a body shop AND he does the work in your driveway! My MIL has used Ricky for minor repairs for years and I finally got an opportunity to see his work firsthand. Highly recommend. Pictures are a Ford Expedition but he also repaired some scratches (deep) on a 2021 Tesla and it looks perfect too. read more

Bumper Solutions - After - Body Shops Near Me

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As some of the other reviewers have said, it's not a "real" fix, it's mostly cosmetic... Which Ricky told me upfront. It was exactly what I needed for the front lip of my car since there's a 99.97% chance I'll pull up too far into a parking spot and crack it again. 350 for the repair which took about 2.5 hours. It's been a few months and it still looks shiny and new and hasn't fallen apart so it was def worth it for me. it's not the cheapest but it is cheaper! I had called around 3-4 places to get estimates to replace that piece of plastic w a new part and it would have cost me 500-750, getting a rental and dropping my car off at a shop.. I'm lazy. I like it when things to come to me. I'm not gonna lie, I was nervous leaving my keys w a stranger but I threw caution to the wind and just went w it and I lucked out that everything was fine. read more

Ricky does great work! He's a skilled professional who knows what he's doing. Friendly, efficient, and fast. Highly recommended for any bumper/spoiler repairs you may need. read more

Bumper Solutions - Body Shops Near Me

I'm floored. Service was awesome! Ricky was very kind and easy going. His repair was amazing, he came to my home and worked on my front bumper that was cracked. I was getting 900 dollar quotes and he did a better job for less that most places in LA ( I've been around the car repair scene) He's definitely an artist and has great skill. If you're looking around for repair I hope you'll hire him. I'll be hiring to work on my rear bumper in the next couple weeks, definitely found the right man to call for repairs. Thanks again Ricky -Armando read more

Bumper Solutions - After repairs, it's like it never happened! - Body Shops Near Me

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Been trying to reach Ricky for over a month now. Please refer to the pictures I posted...I've made two appointments with him and he never showed up both times. This guy must be ballin' since he doesn't need customers! Ended up going with another, much more professional mobile service to get my car fixed. read more

So, today I used Bumper Solutions to repair the scratches on my car. All I can say is: I am totally impressed. Check out the before and after photos here: https://www.facebook.com/media/set/?set=a.10152535307599425.1073741833.736769424&type=1&l=68fbabd5c6 I didn't have a bumper problem, just a few deep scratches on my rear gate door on my Lexus 400h. Ricky professionally prepped my car, filled in the deep scratches, sanded it smooth, and repainted it. The paint matches exactly! He can match any auto paint color. Amazing. I'm sure that if I went to a body shop it would have cost much more. He did the entire job in my driveway. Just like a doctor that does house calls. Fantastic. read more

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Went to my go to guy for bumper repairs again! My husband dinged the bumper of his BMW this morning and I texted Rick the photo. He came in the afternoon and made the car look brand new! He took one look and noticed another ding that we did not see that was pretty deep and fixed both for me within an hour! I have and will continue recommending people to him as he's dependable and does great work! He deserves 5 stars! Thank you so much Rick for your help!! read more

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In March, 2019, I asked Ricky to repair a hole in the rear bumper of my Tesla Model S. We agreed to meet in an alley behind a Burbank apartment I used to live in, since I live now way out in the desert. I tried to upload 39 photos I shot with my iPhone to tell the story and process, but Yelp is giving me a slew of errors, so you get only one pic. Ricky went to work. The result is just beautiful. Cost: $450 and worth it. Great work, Ricky. Thank you. And, to Yelp: Fix your idiotic photo upload problems. read more

Bumper Solutions - Body Shops Near Me

Rick was great I rear ended a car and we decided to handle the matter outside of insurance looked around for something convenient for me and the other driver found rock on here reached out sent him a picture of the damage and he gave me a quote showed up and did the repairs and even gave me quotes for my car and what I needed to do read more

Bumper Solutions - Body Shops Near Me

Color match doesn't even come close. Two completely different blacks, overall extremely disappointed and will now have to fix this issue. Would NOT recommend. Photos show the difference, first one (where it looks more matte) is the front driver-side fender he fixed. Sure the dents came out perfectly but the paint match is no where near close. I don't look forward to now paying someone else to fix this problem. Look elsewhere if you care about paint. read more

Bumper Solutions - Body Shops Near Me

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I hired Ricky on November 24th to touch up the front bumper of my Mercedes where the paint had been scraped, before turning it in at the end of my lease. When he finished the work, I accidentally touched a spot where he had painted before the clear coat had dried, smudging a small area. That was my fault and I was very upset that I did it. Ricky looked me right in the eyes told me not to worry at all about it. He said he was working near my house the next day and would come over and polish the clear coat. He said he would save my paint in case the polishing didn't work. He told me to make sure I keep my cell phone handy because he would text me when he was on his way. I paid him in full, in cash, for his work. The next day, after not hearing from Ricky by 3pm, I texted him asking if he was still planning on coming. No response. I sent another text. He never responded and never showed up that day. I left him a voice mail that evening to please let me know when he could come back because my lease was due in 6 days. He did not respond. The next day I left him another voice mail wishing him and his family a happy Thanksgiving and asking him to please do the right thing and honor his promise to come back. No response. It was now obvious Ricky never intended to come back to polish the clear coat. Ricky seemed like an honest and nice guy. But the truth, as experienced and confirmed by many other Yelp reviews, is that Ricky is a very convincing liar, and he has a history of not returning his customers calls and texts. I regret to say I will never hire him again and will certainly never recommend him to anyone. read more

Ricky did a great job and was a consummate professional. Very responsive and friendly.