I had a good experience there, good advice, and good prices. I was not sure if I needed a brake…read morecaliper or not, and they correctly told me that I did not. What I needed was a rotor.

I purchase parts here on a regular basis and the service, parts and availability is usually good…read more Perhaps the staff was having a bad day or they have changed employees because today the experience was horrible. I called this morning about a part for my car. The customer service over the phone was excellent. When I went in to pay for the part he arrived at 4:32 pm there was one person ahead of me. When I got to the counter the staff person was rushing and did not give me the same information as over the phone. He expected me to pay for the part and wait for it to come in to see if it is the right part. I said since you are in a rush to get out of here I will let you go. The staff person threw the keys to a co-worker and said let's get the "F" out of here. Of course they have lost me as a customer and that's why I'm writing this review on Google and Yelp. When I treat people with respect I expect to be treated with respect. All I asked is are you sure this is the right part. To tell me you don't know we will see when it gets here is unacceptable when I have to spend over $200.00. No way.

Jones Brothers is a minority owned, family business that been serving Los Angeles for 80 years! I…read morewas so impressed with their excellent cutomer service and reasonable prices! I needed brakes and roters and Gerald helped me get the parts I needed al a great price and connected me to a mechanic, Hector, who was able to install them-- all on the same day at half the price that I had been quoted all over the Westside! I would reccommend their servie to everyone!

Nice business. Limited parking in the lot but there is street parking as well. Doesn't take long…read morefor business to be done at this business. They charge 15$ per drum to turn them. It didn't take them long to do so.

Great auto body parts shop! After an accident, a friend referred me as an alternative to letting…read morethe body shop handle everything. I came here to replace a fender, headlight, corner light , and grille. I was pleasantly surprised that they had everything I needed at a very reasonable price and fast! I walked in that morning to order my parts and by that afternoon they had everything ready for me to pick up. Very friendly customer service and the guys seemed to be very knowledgable as I saw and heard them them help other customers in-store and over the phone. Would highly recommend this place! :)

This store has the best service I ever received at an O'reily store. I often come to different…read morestores to get parts for my car and maintain my car. I had a pretty tough problem and needed expert Advice. Manny went above and beyond to help me pinpoint the barrier I had, provided me with instruction on how to fix the problem, and got my car back to normal. Big shout out to Manny, truly a great employee, very knowledgeable, very helpful, and made me feel like a valued customer. Manny is the example on what customer service should be, and made me a loyal customer for O'reily! Thanks O'reily team and Big thanks to Manny for helping me out.

Came in here around 7pm looking for some Caliper mounting…read morebracket bolts on a Acura TL. The guy who "assist" us was pretty helpless. No knowledge or effort to try to get the part that the customer Need. Since they didn't have the bolt then we asked for any oil and filter promotions they had available. Guy quoted us 90$ with a 10$ discount for some Valvoline and a filter. Yeah, this store is pretty useless. Went to Autozone and got full synthetic oil, and air filter, and the oil filter for 50$. I even choose to come here before checking Autozone, but never again. I guess autozone is better than Oreally. I'll probably go to this store and catch this guys name and report his poor customer service to cooperate because that's just what do! Thank you Autozone!

This is one Oreilly location i can't stand. The customer service is ridiculous. Carmelo was on his…read morepersonal phone and gave my husband a dirty look when he requested help and was acting as if he couldn't put his phone down to give an answer and another team member by the name of Alex gave him a dirty look as well as if he doesn't belong in the store. It's employees like these that keeps this location under a four star rating. The reason I added a star to my updated review is because although you have team members with horrible customer service there are at lease three good ones that gives the store a good reputation. These team members are Jesus, Irma and Gonzalo. I totally appreciate their service and hope to always see them when my husband and I need to pick up something.

Representative Mike is rude and has no customer service experience from the way he treated me as a…read morecustomer. He's to busy on his phone.

My husband's favorite pit stop. It's not a time he isn't here. This time he introduced me to the…read morecashier's he deals with on a regular. Herman and Manuel we're their names. He let them know that I'll be picking up parts for him at times. They were very polite and I can tell that not only do they value their relationship ls with customers but they also build relationships with them. They take pride in the products they sell. Their prices are very reasonable as well. They would either rebuild a part for you or sell you a new one. They work hard and efficiently for you.

Very helpful and friendly staff. They are bilingual and really know their stuff. I bought the oil…read morefor my Camaro here and wad able to get the oil change at the other shop next door. Overall, I am pleased with their customer service!

Good customer service and knowledgeable staff. Prices are also good. They will track down hard to…read morefind parts.

My brother has been coming here for years.. he is always working on cars and he knows that he can…read morealways count on them to have what he needs... if they don't have it they will find it. I recently purchased a bumper from Auto Pro and got it in a couple of days and I couldn't be happier with my experience. They are super friendly and knowledgeable making it easy to find the perfect item. Smooth purchase!! . Highly recommended!

The manager is an older man he was quiet and helpful…read more The guards are polite as well , it was closing so he saw me my friend and my daughter to the parking lot on the side but not completely just kind of watchful eye. The younger workers had me laughing while helping me they were eager and had good energy. I appreciate the good service Autozone. The pic is of the classic MUSTANG 5.0 at the repair shop that shares a parking lot with Auto Zone I purchased Bars liquid seal which I wouldn't use again but yeah.

I had a disappointing experience at this store. Jocelynn N. assisted me, but unfortunately, the…read moreinteraction did not feel very welcoming or professional.

Worst junkyard ever...... and waste of time. Like workers are lazy you only giving us two pictures…read moreof the vehicle basically baiting people just to go and pay entrance fee smh. You guys should learn from LKQ pick your parts they upload over 7 pictures inside and out of the vehicles. It's not first time I go to your yard looking for parts for my truck and once I get there I see a truck like mine but gutted from interior or me not knowing what color interior the trucks have ! Smh

Came by to find parts for my Camry. Joel was super helpful at the gate, helped me find a matching…read morecar and navigate the maze. Really appreciate him -- was able to get in and out quickly with his assistance. Great guy!!