I had a good experience there, good advice, and good prices. I was not sure if I needed a brake…read morecaliper or not, and they correctly told me that I did not. What I needed was a rotor.

I purchase parts here on a regular basis and the service, parts and availability is usually good…read more Perhaps the staff was having a bad day or they have changed employees because today the experience was horrible. I called this morning about a part for my car. The customer service over the phone was excellent. When I went in to pay for the part he arrived at 4:32 pm there was one person ahead of me. When I got to the counter the staff person was rushing and did not give me the same information as over the phone. He expected me to pay for the part and wait for it to come in to see if it is the right part. I said since you are in a rush to get out of here I will let you go. The staff person threw the keys to a co-worker and said let's get the "F" out of here. Of course they have lost me as a customer and that's why I'm writing this review on Google and Yelp. When I treat people with respect I expect to be treated with respect. All I asked is are you sure this is the right part. To tell me you don't know we will see when it gets here is unacceptable when I have to spend over $200.00. No way.

First time coming here they were really courteous fast and had the lowest prices in town. Extremely…read moresatisfied took less than 30 minutes to get all 4 rotors resurfaced. Very attentive to all my needs. Would recommend this business to everyone.

Jones Brothers is a minority owned, family business that been serving Los Angeles for 80 years! I…read morewas so impressed with their excellent cutomer service and reasonable prices! I needed brakes and roters and Gerald helped me get the parts I needed al a great price and connected me to a mechanic, Hector, who was able to install them-- all on the same day at half the price that I had been quoted all over the Westside! I would reccommend their servie to everyone!

Great auto body parts shop! After an accident, a friend referred me as an alternative to letting…read morethe body shop handle everything. I came here to replace a fender, headlight, corner light , and grille. I was pleasantly surprised that they had everything I needed at a very reasonable price and fast! I walked in that morning to order my parts and by that afternoon they had everything ready for me to pick up. Very friendly customer service and the guys seemed to be very knowledgable as I saw and heard them them help other customers in-store and over the phone. Would highly recommend this place! :)

This store has the best service I ever received at an O'reily store. I often come to different…read morestores to get parts for my car and maintain my car. I had a pretty tough problem and needed expert Advice. Manny went above and beyond to help me pinpoint the barrier I had, provided me with instruction on how to fix the problem, and got my car back to normal. Big shout out to Manny, truly a great employee, very knowledgeable, very helpful, and made me feel like a valued customer. Manny is the example on what customer service should be, and made me a loyal customer for O'reily! Thanks O'reily team and Big thanks to Manny for helping me out.

Jackie was amazing. From the moment I walked in I knew I was in good hands. My Toyota Highlander…read morebattery was giving issues last night didn't want to start. Long story short I went to exchange it. Jackie was very polite and pleasant to work with. Helped me out and got my battery swapped out asap. The process was quick usually it takes 45 min or more, but she got me right and take care off in less than 20 mins. Appreciate it you Jackie for making my day less tedious for your boy P has ADHD and adulting sucks but she amazing worker. Give that girl a raise!!!!

First of all the Manager, Javier is so wise. He believes in giving new beginnings to the young men,…read morewho he hires. Dany and Antonio went above and beyond customer service. The air in my car began blowing warm air and I knew that the freon needed to be refilled. I sped to the parts store, bought a can of Freon, but didn't have the hose. I was asked by the assistant manager if I wanted to the hose. I said no. Decided to leave the store with my can of Freon in hand. Lucky for me two of the clerks were outside on break...did you catch that...on break, and asked if I had found what I needed. At which time I began telling them that I didn't have the hose to put in my Freon. Dany walked over to my car, lifted the hood, while Antonio went in the store, and came back with the HOSE!! The both worked together and instantly my air was blowing cold. This review is to say to those two young man, that I am honored to have met you. Keep Caring about people...because it's people like you two, and Javier, who make Our World a Better Place!!!

This is one Oreilly location i can't stand. The customer service is ridiculous. Carmelo was on his…read morepersonal phone and gave my husband a dirty look when he requested help and was acting as if he couldn't put his phone down to give an answer and another team member by the name of Alex gave him a dirty look as well as if he doesn't belong in the store. It's employees like these that keeps this location under a four star rating. The reason I added a star to my updated review is because although you have team members with horrible customer service there are at lease three good ones that gives the store a good reputation. These team members are Jesus, Irma and Gonzalo. I totally appreciate their service and hope to always see them when my husband and I need to pick up something.

After spending an entire weekend searching the country for a rear bumper for my 1977 Toronado, this…read morecompany had one in stock. They did a great job at re-chroming it. I am very grateful to them for helping me with the last piece I needed to restore my car, and will be bringing them all my future business. I found their customer service to be top notch and very responsive.

This place is no longer in business at this location. I called and got the owner who said he is in…read morePomona now.

My brother has been coming here for years.. he is always working on cars and he knows that he can…read morealways count on them to have what he needs... if they don't have it they will find it. I recently purchased a bumper from Auto Pro and got it in a couple of days and I couldn't be happier with my experience. They are super friendly and knowledgeable making it easy to find the perfect item. Smooth purchase!! . Highly recommended!

Good customer service and knowledgeable staff. Prices are also good. They will track down hard to…read morefind parts.

The manager is an older man he was quiet and helpful…read more The guards are polite as well , it was closing so he saw me my friend and my daughter to the parking lot on the side but not completely just kind of watchful eye. The younger workers had me laughing while helping me they were eager and had good energy. I appreciate the good service Autozone. The pic is of the classic MUSTANG 5.0 at the repair shop that shares a parking lot with Auto Zone I purchased Bars liquid seal which I wouldn't use again but yeah.

I had a disappointing experience at this store. Jocelynn N. assisted me, but unfortunately, the…read moreinteraction did not feel very welcoming or professional.

The company I sold my Volvo to arranged to have U-Pick Parts come and get it from my house…read more I talked to Ramon and made the arrangements, he was nice and gave me the info I needed. He followed up the day of the pick up and gave me updates. When the tow truck was a bit late, I called Ramon and he was easy to get a hold of, always nice and told me what's going on. The driver that showed up was also nice, polite, brought the check with him, paperwork and guided us through the process. After dealing with other companies of this sort, I was impressed with their customer service, way better than other places in LA area!

Worst junkyard ever...... and waste of time. Like workers are lazy you only giving us two pictures…read moreof the vehicle basically baiting people just to go and pay entrance fee smh. You guys should learn from LKQ pick your parts they upload over 7 pictures inside and out of the vehicles. It's not first time I go to your yard looking for parts for my truck and once I get there I see a truck like mine but gutted from interior or me not knowing what color interior the trucks have ! Smh