I've been seeing the same colorist in Chicago for everything but decided it was time to find someone local. As a blonde I'm VERY specific and picky and Jonathon at the midtown east location met every single expectation! He is so skilled at following photo inspo (very important to me) and gave me fabulous results. I absolutely will be following him to the meat packing location once they move! read more

The staff of this salon is amazing-- courteous, welcoming, professional. I recently went in for a full head of highlights with Jonathan and he did an exceptional job. He was communicative throughout of what end results I should expect, offered to do a touch up in the event I wasn't super pleased (I was!). I was his last appointment of the day but he didn't make me feel rushed at all and styled me at the end despite the hour. I am glad to hear he will be at the downtown location in the future and a few weeks in I am still loving his work. I highly recommend booking with him, or any of his wonderful colleagues. read more

I live in Denver, Colorado, and was visiting New York City in June - my first visit to NYC! My hairdresser told me to treat myself to a blowout and recommended this salon, so I booked an appointment with Ivan. When I sat in his chair, Ivan asked why I was there, and I explained that my hairdresser had sent me. The NYC humidity had transformed my hair into a big curly mop -- nothing like what I'm used to in Colorado's dry climate. Ivan asked about my plans and when I told him I'd be walking around the city, he said my hair looked great as it was. He said if I lived there, I'd probably wear it like that and that he didn't want to charge me for a blowout that would be undone by the humidity before I even got back to my hotel. Everyone I met in NYC was incredibly nice, and Ivan was truly the icing on the cake -- instead of selling me a service, he gave me confidence to enjoy my curls and the rest of my trip. He also made sure I was headed the right way back to my hotel and suggested some great sights to see along the way. What an awesome person -- if I lived there, I would absolutely go back to Ivan to take care of my hair! read more

I adore Bumble & bumble products! Bumble has been my go to for shampoo, conditioner, and a variety of hair products for eons! This review is for online purchase ... Let's talk about shampoo, baby... go online, take the hair quiz, and you absolutely will find products to meet all of your hair needs. Bumble comes through for me every single time. The shampoo was absolutely amazing. I definitely have my preferences for the ones that I purchase, but I pretty much at this point have tried all of them. If you color your hair, if you use different drawing instruments on your hair, or your hair is all natural, you will get the best results with the shampoo. It cleans well, it rinses, well, and it leaves your hair feeling like salon quality. One of my all-time favorite conditioners is the three and one. Why? Because you can use it after shampooing, and rinse it out and have the softest silkiest hair ever. A very cool trick is, too, put it in your hair, and using the magic of the three and one touch, you don't need to rinse it out. It will maintain your beautiful trusses until the next shampoo. I love having that perfect sheen to my hair. I love being able to order online, especially when they have their sales throughout the year, and I can stock up on quality hair products. Seriously, some of the best deals for high-quality product. It's an absolute game changer. Their products are made for all types of hair as I mentioned, but I especially appreciate the products for color treated hair. It helps my color last, and the beauty doesn't fade. Bumbles Customer Service is one of the best care teams ever. On the rare occasion that I have a problem with my order, I can pick up the phone have a conversation, I'm not on hold for endless hours, waiting, and there's always a customer service agent that is happy to help me. They've been great with fixing orders! I highly recommend Bumble for everyone. Quality products and great pricing! read more

Whatever you do, do not let Ivan thin out your hair. I went into the haircut letting him know that I didn't want it thinned out due to the flyaways if done incorrectly. He explained that his method would be better and I trusted. It's not. I'm missing half my hair and the other are flyaways. Not worth it. read more

Bumble & Bumble - Hair Salons Near Me - New York, New York

Booked a wedding consult and reviewed what I wanted with a senior stylist. Wedding day comes and he has no idea who I am or what I booked and pushed me off to a "junior associate" ON MY WEDDING DAY!!! And no apologies and full price for a senior stylist. Horrible horrible - never again. read more

Zoe is an absolute God send! After almost 40 years in the city I have found a true color artist. I am naturally blonde so I only need highlights without the stripes! I was told by another Bumble and Bumble employee that Zoe is the "blonde expert". My expectations were not high because I had been disappointed so many times by color "experts". I had read that New York is the most expensive city to be a "blonde" so prices were in line with other salons on this level. Amazing, simply amazing and the most natural my hair has ever, ever looked. I could not be happier and I look forward to my visits because Zoe is such a ray of sunshine in my day! So, I have the colorist I never thought I would have and I have met a truly remarkable person. Lucky me and I highly, highly recommend Zoe! read more

It was my first time at Bumble & Bumble and I will definitely be back! Zoe took so much time and consideration with my hair color. Not only did it come out perfect, she's also delightful to chat with! This was by far the best salon experience I've had in NYC. If you want amazing hair and to have some fun along the way be sure to ask for Zoe! read more

I have been going to Zoe for over 10 years now. She is the best hair colorist you can find in the world. I work as a model and my hair is super important to me. I went couple times to other specialist when I travelled and it was always so different and they would damage my hair. I come from Zoe feeling fresh and my hair is in better condition. We is the most pleasant person to be around and she always make it fun. I have been flying to see her in nyc when I was living in LA just because she is THAT AMAZING. Always come back to only person ZOE! read more

Bumble & Bumble - Hair Salons Near Me - New York, New York

Let me just start that it has taken me years to find a hair colorist for blondes in NYC. Every hair colorist has given me orange or white highlights and big streaks. I finally found Jonathan Abad!! Amazing isn't even the word. I show him a picture and he replicates it. It's like copy and paste. If you need a blonde colorist go to him!!!! read more

Bumble & Bumble - Hair Salons Near Me - New York, New York

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I have been seeing Zoe for color for over 10 years. Every time I go in, I joke that I've had a relationship with her longer than I've known my husband . She is truly the best. Not only is she kind, thoughtful and funny, but she is the top blonding expert in nyc. I can go three to four months between highlights and my grow out is truly seemless. In my opinion, a good colorist isn't just liking your hair immediately, it's being happy with it after a few weeks and months. If Zoe moved to California, I'd fly there every four months to have my hair done. No one else compares! read more

When it comes to the color of my hair, Zoe is the only person I now trust ! My first session with her was after a bad at home dye job and I had a lot of grays - She not only was able to lighten my hair from its dark mess, she didn't compromise the integrity of my hair and blended some of my grays so that the growing out process wouldn't be so noticeable - no detail is ever overlooked with her. She's is not only a gem of a person to be around but you can tell she takes a lot of pride in what she does! I just recently went back and couldn't be happier ! Can't wait for my next appt :) read more

Bumble & Bumble - Hair Salons Near Me - New York, New York

I have to write a review for a stylist here named Blake who really deserves it. I had let a very inexperienced person cut my hair assuming the supervisor would fix any issues but unfortunately that didn't happen. I don't want to dwell on this part but it will explain why it was very important for me to see tha people cared. About my happiness, about my hair, about my experience in general. I was looking for someone who could fix it. Also want to mention Kyle at the front desk who was able to recognize that my hair was....well just kind of weirdly cut, to keep it brief. He seemed genuinely concerned and like he really wanted to help fix it. This was a very big deal to me because when you have a bad experience where you feel like people didn't care, you need to see that people care and want to help you. Especially when you can't fix it yourself. This may seem obvious in an industry where you're making people feel good and pretty but it went a long way for me. Just the fact that he genuinely saw and was concerned about the state of my hair was validating and made me feel more calm since I wasn't alone. He recommended Blake and told me she was a good stylist. Thanks so much Kyle! This might sound funny but I visualized and did affirmations that with this appointment I would have a symmetrical cut that looked pretty. That my stylist would somehow bring everything together and bring out a new nice cut by kind of kind of chiseling off only what was unnecessary the way sculptors do. I didn't want too much extra cutting since I already had too much cut on one side. Blake first of all was so nice and encouraged me to get it out, my whole experience. I showed her all the things that were cut wired and how my hair normally would be. She was very patient and understanding and validating. I was very nervous so this was unexpected and really beneficial. There are plenty of stylists just about the hair which is ok and in ny everyone is busy. I heard about stylists that you can talk to but I guess I was surprised that she legit wanted to hear it. It wasn't a therapy session, don't get me wrong but I may have cried over my hair and the bad experience that week so talking to someone like that helped. Anyway, she said she used to be a sculptor and enjoys the challenge of fixing things and she could make a good shape out of what was there. She's obviously professional because she was able to talk and do at the same time. She would show me how she was going to fix each part and we went over together the final look. She also recommended biosil to help my hair. She was just reassuring and positive. She has a very nice way about her. I was nervous and then was self conscious about my nervousness so I really appreciate that she was so nice. The hair itself came out nice and definitely presentable. At least its even. Anything uneven you can't see. I left with a nice cut. I'm happy with the cut but I really appreciate her giving me the time. Going over how I will style it etc.. She really cares about the salon and the Bumbleand Bumble brand btw. For whatever reason I feel I should mention this. Like she cares about doing a good job and client experience but I also noticed she cares about specifically the reputation of Bumble and Bumble. Anyway, if you're reading this Blake thank you so much for everything! You're an example of how to treat people. (And cut hair ;)) read more

Had a great blow dry from Michelle here! She was attentive and did a great job. I've already received compliments on my hair!

DO NOT GO TO ZOE FOR COLOR !!!!!!! I went in for a root touch up and instead received a completely different hair color . My hair was blonde when i walked in which i like and she dyed it dark brown and wouldn't take any accountability in fact when i nicely told her that i was unhappy with the results she began shouting and talking over me and clapping her hands in a very confrontational manner and made a an embarrassing scene . I actually thought she would hit me at one point all while i kept quiet . She then got very close to my face stared me down and said " i have to go be with my client do whatever you want to do,go to front desk if you have a problem and made a gesture as if she was waving me away " as if im not a client . She has a huge EGO and took zero accountability!!!!! I couldn't believe that she reacted this way . This is what she did to my hair. Left photo (blonde) was my original color and instead of a root touch up she died it brown. Search ZOE in the reviews . She becomes very aggressive when confronted this has happened to other clients . I notified B&B complaint department & will be taking additional steps because she should not be working with clients. She just doesn't seem mentally stable. read more

Bumble & Bumble - Do not get color done with ZOE !! Search her in the reviews. She is horrible and when confronted she tried to intimidate me! - Hair Salons Near Me - New York, New York

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10/10 highly recommend this salon! They are professional, timely, helpful and just create the most pleasant experience for you. ZOE IS AN ABSOLUTE BLONDE LEGEND. She started doing my hair almost 2 years ago and completely saved it!! I went to her when I had 3 different blond colors and my hair was falling out. She made it a beautiful white silver and my hair health was fully back within like 8 months. Don't go to anyone else but Zoey for your blonde in the city!! read more

I've been seeing Zoe for color for over 10 years and she's phenomenal. If this review were just for her, it would be five stars without question. We've experimented with many different colors together, from natural blondes to rainbow hues. She always gives honest feedback and advice when I'm wanting something that won't look good on me. In times when I've been too adventurous and didn't love the final result (like going completely pink), she fixes my hair with no attitude or complaints. If Zoe were to leave the salon, I would follow her. The salon itself is fine. It used to have a much more personal touch when I first started going. I think the rapid turnover of apprentices, front desk, and managers has made it feel like a revolving door business. I feel like there has been a huge shift since the pandemic and unfortunately the salon hasn't been able to regain its magic. read more

Fantastic experience with Zoe! She worked WONDERS on my hair... Gave me the color of my dreams! 10/10 reccomend

Zoe is the best colorist in NYC, hands down. I have been going to her for years and no one does blondes like Zoe can!! If you have Blonde hair, you know how difficult it is to get it right. Zoe gets it right every time. There is no one else id trust with my hair. On top of her skills, she is an extremely personable and kind person. Color takes a long time, and Zoe always keeps it fun and lighthearted while you're in her hands. She's the best. I wouldn't recommend anyone else!!!! I'm a client for life! read more

Stephanie is awesome for balayage/painted highlights. I have had a reliably good experience over the last few years and keep coming back! She makes it look natural and paints in your highlights so that you have some flexibility when your hair grows out. My husband has even started coming here for haircuts (with another stylist) and is really happy with Bumble as well. If you find the right stylist, this is a great place to go! They are also organized with appointments. I have never had an issue booking something that works and having them run on time. read more

One name: Wyatt. I moved from CA to NY a few years ago, spent a year at assorted NYC colorists who were so lousy I wouldn't even ask them to fix it! Enter Wyatt. She's the consummate professional, a talented colorist, who gives you input (who wouldn't want the expertise of a pro?), listens to what your end goal is then goes at it. She made my hair look amazing every time. Soft and natural and with some grays that isn't easy. I know how excellent her work was because I'd leave smiling and feeling so good about the results. I unfortunately moved back to CA recently and am having a hard time finding a Wyatt equivalent. I will FOR SURE go back to her when I'm in NY to get a little fix of Wyatt perfection! read more

Don't get me wrong, the colorist I had was absolutely lovely and did a great job. However, I ended up paying $200 more than I was quoted over the phone. When I called to book my appointment, I explained that I needed my roots bleached and toned, and would like my hair color evened out. When I arrived and spoke with the stylist, we were both very confused about why I'd been booked by the receptionist for a single process and/or some highlights. Because I was a first time client, I'd been told over the phone if I wanted to cancel I would still have to pay 100% of the cost of the appointment. So my options were basically either to get the wrong treatment(s) done to my hair and walk out looking awful, pay $200 more to get what I'd actually asked for over the phone, or get nothing done at all and still pay the full cost. My colorist apologized and did a fantastic (and correct) job with my hair and was very apologetic for the mixup and being booked for the wrong thing and given the wrong price quote. However, I still really don't think this is fair that I paid such a higher price than what I'd been told and had anticipated. If reception had quoted me the actual price, I might've gone somewhere a little more affordable as this was already an expensive, first time thing I'd decided to treat myself to. read more

Had an exceptional experience here! Check-in was fast, warm, and friendly. I had an appointment for a haircut with Dale. His assistant West's hospitality left me feeling welcome and at ease. Loved how he honored Dale by letting me know what a great experience I will be having. Dale is incredible. He was so kind, thoughtful, and deliberate with how my hair can make me feel great and adjust well to my lifestyle. I showed him a photo of a cute, short, blunt bob and he carefully told me how he will cut my hair but will modify a few things that will serve my hair texture better. Dale's finished cut was excellent. I got a haircut from a very famous hairstylist the year before, and I must say, Dale's precision cutting turned out to be a better fit for me! West finished off the cut with a great blowout and style! Loved loved loved my time here. I will be booking Dale the next time I go to NYC. read more

Bumble & Bumble - Haircut by Dale. Styled by his assistant West. - Hair Salons Near Me - New York, New York

I have been using this salon off and on for years. I called to cancel my appt today at 3:15 as I live in Rye Ny and there was a water main break cutting off water to my building and flooding the street. The manager refuses to let me cancel my appointment and is charging me 50% of the fee. This is unacceptable treatment to a client from a high end salon. I will not step foot in another salon or continue to buy any products. Bumble and Bumble is no longer considered an elite salon and now I know why. There are hundreds of other salons in nYC that value their clients. DO NOT GET FOOLED BY THIS FADING BRAND!!! read more

Bumble & Bumble is a wonderful salon. I have been coming here for years especially because I have found a wonderful stylist Roz who understands my short hair, gives me a fabulous haircut which makes the most of my fine hair, and is in addition just a joy to spend time with. read more

I have been going to Zoe for highlights at Bumble and Bumble for 15 years now, and I can confidently say she is the absolute best in the business. Her work is impeccable every single time and I always leave the salon happy and confident. Not only is Zoe amazing at what she does, but the whole experience is just delightful. It feels like catching up with a friend every time I visit. I highly recommend Zoe for anyone looking for a top notch colorist in NYC. read more

Zoe is THE BEST! She's a miracle worker, a GD blonde whisperer! I've been a loyal customer for 15 years and would be lost without her. She makes my color look so natural, such fine highlights that any regrowth blends right in (no harsh line) so I don't need to come back for 6-8 months sometimes. Not to mention, she's also hysterical, loving and relentlessly optimistic. Always walk out feeling a bit sunnier! #grateful for Zo read more

For more than a decade, Zoe has been the master of my hair. Her vibrant and joyful personality is contagious, creating an atmosphere of pure delight. When it comes to hair and technique, Zoe's expertise is unparalleled, leaving no room for error. Without fail, she surpasses all expectations, delivering flawless results each and every time! read more

My daughter and I have been going to Bumble and Bumble for the last 15 years, and Zoe(&only Zoe) has been doing both our color from day one. My daughter probably sees Zoe 5 or 6 times a year, and I have "lazied" my way down to twice a year. Zoe is a f@*!'in color genius. "How good is she?", you ask,(yes you asked, I heard you), she is so good that last month, a full 8 months since my last visit with her, I had a cut when I was out of the city, and the stylist, that's right, the STYLIST, someone who works at a high end salon and sees hair all day, every day, ASKED ME if my hair was "naturally" this color, "because it's gorgeous". When I told her that it was not, as well as how long it had been since I had it done, she raved on about how seamless it was and how the new growth blended perfectly, and that the person who did it is a genius, which, not for nuthin', she is. My daughter and my experiences with Zoe have ALWAYS been positive. She has accommodated crazy schedules, as well as always making certain we have been happy with our color results. Zoe is always upbeat and positive, and has become a friend, who we look forward to seeing, and whom I hope never(ever) moves or retires!!! read more

Was in Sephora a few blocks down the street when I was approached by a salon "apprentice" and asked if I was interested in being a hair model of hers for the day. She explained she was new to the city and it was her first day of class. Free wash and blowout? Why not :)! I followed her to this location and learned that they are close on Mondays for classes. My apprentice, Helen, was a total Southern Belle - (she's from Alabama). Extremely sweet and willing to learn. Although she struggled a bit in learning to use the chair + water + the comb + .. stabbed me a few times with the brush and pulled on my hair.. quite a bit - I really enjoyed my time in the salon with her. I was her first "hair model" in the city and being a student myself - i totally understand the pressure of having instructor always coming over + critiquing every step, yet she handled her first lesson very well, learned really quickly, and focused bettering her technique with each stroke and brush. Ultimately she did a fabulous job and i felt so much prettier leaving the salon. Hope to see her as a full time hair stylist in the salon in the future. Best wishes to her! (Her instructors on the other hand were a bit cold - kinda wished they at least introduced themselves). Would be willing to be her hair model again any day :)! read more

Bumble & Bumble - Pretty blowdry curls - Hair Salons Near Me - New York, New York

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Spent $600 on probably the worst haircut and color I've ever gotten in NYC. The colorist was either color-blind or just proceeded to do whatever she thought she wanted and did not listen to my very specific instructions. Then I went and got a haircut which was even worse as I asked for 2 inches to be cut and they cut 4!!! Which makes a huge difference I used to have long beautiful hair and now my hair looks mid-length and awkward. The first thing I did when I got home was buy hair growth supplements What an absolute disaster. I used to go to the meatpacking district B&B and they were great but the UES one seems to be filled with amateurs. So glad I spent that much money only to have to go somewhere else in 2 weeks for them to fix the color. Literally crying right now read more

I'm very disappointed with the service I received. I paid for full highlights and Dana the colorist barely did half highlights. She only worked on my hair for less than 45 minutes and had the assistant do the toner, rushed to do another clients hair. Asked me if I wanted a cut and didn't even tell me the price, it was 185. And again literally 10 minutes to cut a few snippets off. I had to tell the stylist to add more layers to blend it because he gave me bangs which I didn't ask for. 530 dollars and I was rushed out of there. It costs me close to a100 in parking and tolls to get into city. They said they could do an adjustment...why don't you allot enough time to do it right the first time....so disappointed read more

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I have been loyal to my colorist (Jonathan) for years. He is very meticulous, careful with the entire process, very skilled and super attentive. I get compliments all the time to the point someone I met in Paris flew to NYC just to get her color done by Jonathan. I highly recommend Jonathan for those who want stellar results. read more

Zoe is the absolute BEST colorist in the city!! I have been coming to her for 11 years and am in love with my hair each time I leave her chair. She is a true artist who is brilliant with complex color processing; an expert on the delivering the look I want to achieve and ALWAYS HONEST on the process it will take to get there. Cant wait for my next full highlight!! read more

Zoe has been doing my hair for a year. I discovered Zoe while looking for my ideal blonde and kept seeing her name as the artist behind the color inspo i'd find. Booking my first appointment was the best decision. Firstly, the color Zoe creates is next level perfection. She helped me achieve the icy blonde that I've been looking for and I always look forward to my appointments because aside from being an amazing colorist, Zoe is one of the most uniquely kind and hospitable people i've ever met. Her smile and laughter is contagious and every visit with her makes not only my hair, but my week better. Highly recommend! read more

Zoe is absolutely the best colorist!! I was very hesitant to color my hair but she made me feel at ease. We spoke about the texture and aftercare. She took her time in creating the perfect highlights. The end result was everything I wanted and more. I will definitely use her services again. read more

15 Years of INCREDIBLE hair color with Zoe Wiepert! Just had another appointment with Zoe Wiepert and what can I say - she's simply THE BEST!! For years, I searched high and low for the best blonde highlights that NYC had to offer. I tried every top salon from Fekkai to John Barrett (and more). While the services at those salons were fine, I found myself spending tons of money for color that I didn't love. Finally, a friend in LA recommended Zoe @ Bumble. He told me that he'd traveled to NYC to take her classes and was obsessed with her work. Bc I was used to high-end salons, I hadn't considered Bumble but given my friend's ringing endorsement of Zoe, I decided to give her a try. From that day on (and every 6-8 weeks since) I've had the best hair color of my life and have referred many clients to Zoe as a result! For all of you picky hair girls - Zoe's attention to detail, expert knowledge, and unsurpassed skill is what makes her an industry leading colorist. As if that wasn't enough, Zoe is ray of sunshine and her upbeat personality and positive outlook are infectious. If you're having a bad day or just need a pick me up, Zoe's chair is the place to be - her work will leave you feeling (and looking) like a new person. Thank you for many years of incredible service, Zoe - including your help with my many red carpet looks and editorial shots. See you in a few weeks for my next appointment! read more

I started coming to Bumble & Bumble July 1992. Then my daughter started coming here for her haircuts and conditioning treatments around 2006. I stayed a very long and loyal client working with several colorists and hairdressers. Overtime and after their fire when they moved to their updated location the service at the front desk seem to change and the prices continuously got extremely expensive. if you could imagine more expensive and they already were. I think their products are amazing and I still use them but there's always been drama especially at their midtown salon. I haven't gone there for several years now because I was just drained of it and it just got way too expensive. (also being a longtime client I had been getting a discount for years and then they abruptly took all the discounts away from VIP clients and that was a big deterrent) The front desk and some of the shampoo people lack real courtesy to their guests and many of them over the years have had an incredibly pretentious attitude. I find this pretentious attitude counterproductive when you're dealing with many extremely wealthy clients and you're only working for $10 an hour plus tips, many just getting out of beauty school or just moving here from somewhere in the Midwest like Cleveland in the last couple years. You just can't do that this is New York City, eventually people will just get disgusted. there's 1 million other great salons to go to in New York and the five boroughs. Anyway I loved my colorist Zoe I had gone to her for years but unfortunately they just got too expensive for me to continuously go to every three weeks. read more

Extremely unprofessional and amateur stylist!! It's a factory. They charge $100 for a blowout for shoulder length hair, and it was probably one of the worst blow drys I've ever had. read more

For starters - I never go to a good haircut place because I get the same haircut every time and it's a standard few inches off with some layers. However, places usually manage to mess this up and I'm left crying leaving the salon. I told myself I'd finally do some research into a GOOD salon and go somewhere I can trust. I heard of Bumble and Bumble through their products sold at Sephora and have heard great things. After doing some research into their salon, I decided to give it a try and was not disappointed. I made an appointment the same day of. It was 5:20pm and I scheduled it for 6pm. When some things came up at work, I had to call and immediately reschedule for 7pm, which they were also flexible with. I ended up getting out of work earlier and got to the salon at 6:15pm and they were still able to take me. So convenient and customer friendly. First I got my hair washed by Maria, who was amazing. Usually when I get my hair washed my neck is in so much pain because I'm short and can't reach the tub. Thankfully they had adjusting, reclining seats. Maria did such an amazing job and even massaged my neck and shoulders throughout which was great. Reanne was my haircut stylist and she was so great. She has so much experience with styling and styles for various occasions and people, which allowed me to trust her. She's worked in NYFW, styled for famous bloggers, and even styles for a lot of photoshoots. She listened to exactly what I wanted and made sure that I was okay with what she was doing before she snipped my hair. I told her my hair concerns about it being brittle and damaged and she put some products in to help/gave me great recommendations. I came in feeling like my hair was so dry and damaged from my recent Costa Rica trip and left feeling great. She was truly amazing and I will continue to go back to her. For payment - they don't accept Discover and you can only tip in cash. They have an ATM but there's a $3 surcharge. read more