Before living in Texas, a pest control service seemed unnecessary. Well, everything is bigger in Texas, including the bugs. When we started to see some things here and there, we joined the rest of the neighborhood and called a service. We choose Bulwark for two reasons: 1. The previous residents had used Bulwark and the house was completely bug free during our first year. 2. I regularly saw the company recommended on Nextdoor and FB. We have been using them for nearly a year, I believe. Every single technician they have sent has been great. They let you know when they are coming for maintenance, and if you are home, they will discuss any issues you may be concerned about and will address those during the visit. If you need an "emergency" visit, they are great with those as well. We had a scorpion in our garage, and Bullwark send out a technician the next morning. He found the little guy. Today was a day for routing maintenance. We were visited by Josh L and Brian. I mentioned our seasonal concerns and he discussed a plan of action. Josh and Brian got to work and were extremely thorough. As always, both technicians were very personable and easy going. We continue to be happy with the customer service and the experience. read more

I live on a nice large lot near a creek bed. I love nature. As I grew older, I am no severely allergic to bee, wasps, bees, yellow jackets, fore ants, scorpions and cockroaches now. Even using the epipen. I have ended up in the emergency room. Living near a creek along with gorgeous nature & water plus rocks has attracted great views that does include brown spiders, mice. snakes, worms, mosquitoes, flies and more. Micah Hart from Bulwark pest control San Antonio Texas office made 2 special trips this to my home this week. He got rid of the snakes inside my home plus spiders, etc I am amazed how high he went up the facia and overhang of my house to remove for me pests that may hurt my life. Bulwark Pest Control has normally been able to assist me within 24 hours request. Most pest control companies will only come out One q time every 3 months at best. Bulwark Pest Control treat my home. They will come out within 60 days, to treat my home if I have any problems - without any further financial charges. My neighbors were using Bulwark Pest Control. They recommended that I try using Bulwark Pest Control. I did call Bulwark Pest Control. I have been a very happy customer for severe read more

I had a really bad spider & even worse ant problem! I looked around and found Bulwark! I loved that they were family owned & a local company!! Everyone was so nice and I wish I remembered the lady's name who called to confirm my appointment because I swear she was wonderful!! She made me laugh so hard too and let me say I really needed that! I was just having a day and the fact that she took a moment to share some laughs it was beyond appreciated!! Seriously, I needed that so bad! Okay back to the extermination. Kyle, my tech was awesome! Super friendly and very professional! Explained everything perfectly but everyone at Bulwark was so great in explaining everything! They use hospital grade/ friendly indoor spray so me and my dog wouldn't get sick!! Kyle was very awesome in covering every area inside and out of my house! I'm so happy with their service! Plus they offer to spilt the payment for my service to every month instead of the lump sum getting service on every two! That definitely helps!! So if you're wondering if Bulwark is right for you I say go for it!! It was such a wonderful experience minus the bugs part lol read more

This was our first experience with Bulwark Pest Control as a potential client. We had found numerous pest control companies during our research, but felt Bulwark was a large enough franchise to have quality control and training, yet small enough to create a local relationship with staff. So we thought we would try a one-time application from Bulwark. Initially we talked with Nate McOmber at Bulwark to explain our needs. We really liked the professionalism displayed by Bulwark's technician Josh Lujan. He asked us about our pest control needs and explained the process he was going to use. Although this approach was a little different from what Nate McOmber had described on the phone we understood what Josh was going to do for us. Josh was efficient and thorough in his pesticide application and provided some additional measures as part of the application. The experience with Josh was very good and we will be evaluating the results in the next few months to consider periodic service from Bulwark. Lou Duggan Bulverde, TX read more

Michael Garcia visited my home 10/10 & did an awesome job! He was 1 of 3 exterminators that have come overtime &we will be asking for him every time we call to schedule. Not only did he do a good job spraying both exterior and the interior of our home , but he gave alot of knowledge. While talking to Mike, my husband mentioned we needed to buy more mice/scorpion traps for the corners of the garage.. Mike went to the truck, grabbed some out, laid them in the corners, & informed us that all we have to do is ask and they will bring some over &if we find anything on them to call back and they will come back out and spray before our third month payment was due. We enjoyed his conversation. He didn't just come to spray and go about his day, he informed us how the scorpion 25(I think was the name) worked on the insects, and the different options and prices we could choose from for different services we may need. Michael Garcia is A great asset to your company. Thanks Mikeeeee read more

I want to give a huge shoutout to Jake Johnson--my go-to pest guy and a true professional. I recently had a serious infestation of bee hives all around my house. Jake came out and handled the situation with incredible skill and calm. The bees tried multiple times to sting him, but he never flinched. He removed every hive and made sure my home was safe again. His dedication and professionalism are unmatched. I've been a loyal customer of Bulwark Exterminating for many years, and I refuse to go with anyone else. Years ago, I had a bug problem inside my walls during a home renovation. Bulwark came out that same afternoon and resolved the issue so the contractors could close up the wall without delay. That kind of responsiveness and care is why I've stuck with them ever since. Having Jake on the team just makes it even better. He's the kind of technician who gives you peace of mind. Thank you, Jake and Bulwark, for always going above and beyond! read more

I'm giving my rep Jose Wong 5 stars. I'm giving Bulwark Call Center 0 stars. If it wasn't for Jose I would not be a Bulwark customer. I don't need the call center telling ME when they are going to be there. I'm the customer. You call me and tell me I'm due then I'll call YOU and tell you when it's convenient. I'M THE CUSTOMER!! I had to have Jose come back a year or so ago because we needed a respray. Two weeks later the call center is hounding me to come back out for my regular spraying. I said "Jose was here two weeks ago." Their response "Yes but you're due your regular spray". It was TWO WEEKS! I have 2 dogs and 2 birds and they are ready to overspray because the calendar says I'm due. It's gotten so bad that I will only deal with Jose. He calls me and asks when I want service. We set a time and guess what? He's there. When Jose goes somewhere else, we'll find someone else to spray. read more

I found out about Bulwark by seeing my neighbor's home being treated and stopped the technician Marquis to get some information about the products and services they offer. Marquis F. was very kind and willing to answer any question I had and went above and beyond to explain Bulwark's process to me so I signed up right away. Today, Lorenzo P was our technician and he, without me asking, explained the treatment we were getting and what the process will look like today and moving forward. Marquis and Lorenzo are very knowledgeable about the services Bulwark provides which is an asset to this company. Thank you both for such kindness, professionalism, and deep knowledge of the products and services you are providing. read more

We have a regular service with Bulwark and we are really happy. Our house is a year old and there is a lot of new building happening around us so we have had to call a few times between service but we have always been accommodated really quickly. we recently had an ant problem on the first floor of our house and Charlie sorted it within a day. He identified where the ants were coming from and sprayed inside and outside really well and we haven't seen any since! even though it wasn't our regular service date, Charlie also went and checked the front and back yard and sprayed any areas he found signs of ants and spiders. he also took down a wasps nest we had no idea was on our fence. Great service from Charlie! read more

Robert Garcia was my exterminator today as well as on a regular basis. Robert is very knowledgeable about his business and always takes the time to explain what he is doing as well as ask if I have any questions or concerns. Robert is professional, courteous and friendly. He is very respectful of our home and yard - always wears shoe covers when in the house and carefully sprays in the house. He takes great pride in making sure all work is done thoroughly. He verifies before he leaves that I am satisfied with his work as well as the service provided. I have been very satisfied with Bulwark and I appreciate having Robert as our technician. I would highly recommend both Bulwark and Robert. read more

I called this morning to have an extra indoor service, because we had seen two small roaches in our upstairs bathroom. I was put on the schedule for the same day! Justin Berlanga was amazing!! He was very friendly and knowledgeable, and he was actually able to locate the spot where they were coming in from. He gave my home a good spray inside, and then gave the outside a good spray as well for good measure. He took it upon himself to add more bait to our bait box without me even having to ask him, and he removed all the cobwebs he encountered while he was spraying the exterior, which I really appreciated. Ask for Justin Berlanga next time you have your home serviced by Bulwark. He is the best!! read more

This morning we had the pleasure of meeting Chris, the tech who was going to treat our home today. This is our first time using Bulwark as our exterminating resource. Chris was very cordial and after his introduction, explained what his mission was according to the Service agreement. I explained some the concerns from previous pest encounters and what we were most concerned about for this visit, and he assured me that a snake deterrent would be placed in areas where would best deter snakes. Chris was very thorough and did what he explained he was going to do and answered all our questions in a satisfactory manner. Thank you so much and good work Chris, hope to see you again in the future. read more

We have always had a great experience with Bulwark. They are consistently reliable, responsive, and very helpful whenever we have any concerns. Gary Covarrubias was the technician who serviced our home, and he did an excellent job. He was professional, thorough, and took the time to answer all of my questions. What truly stood out was his kindness and willingness to go the extra mile -- after he completed the inside of our home, I realized I had forgotten to mention an area, and he gladly came back to take care of it without hesitation. I truly appreciate the level of service we receive and would definitely recommend Bulwark to anyone looking for a dependable pest control company. read more

Extremely disappointed with this pest control company. After their treatment, I found multiple scorpions inside my home within just a few days. When I contacted them to request a re-treatment -- which is clearly included in our contract -- they completely ignored my messages and never responded. This is not only unprofessional, it's unacceptable, especially when dealing with something as serious as scorpions inside a home. I paid for a service that was supposed to protect my house, and instead I'm left dealing with the same dangerous problem on my own. Lack of effectiveness + zero customer support = a complete waste of money. I do NOT recommend this company to anyone. read more

Jacob G came yesterday, Sept 15th, and did a great job. He was on time and told me what he was going to do. I opened my garage where he put 4 sticky traps and he cleared the old ones away. They had critters on them. My wife doesn't like looking at them. He also sprayed in there too. This was the third or fourth time we have had Jacob service our house. He is one of the best. I want him back! We have a big lot and Jacob assures every area gets the chemical needed to prevent those nasty bugs from surviving the journey to our doors. We have had Bulwark for years. As long as we have service like Jacob provides, Bulwark will continue to enjoy our business. John B read more

Highly recommend Bulwark. I only just met Kenneth Williams, our pest removal aficionado, but I can already tell he's gona be a household name in the bug community. They will fear him for generations. I'm a fireman, and was very impressed with the way Kevin stretched the hose around the side of our house. He was in and out but did a thorough job. Additionally, I was grilling some spectacular Asian chili chicken out back during his visit. Not once did Kenneth try to reach in and sneak himself a breast. This is very impressive and really is a testament to his honesty and integrity. Whoever Bulwark sends our way for the next treatment has some 'bug' shoes to fill. read more

We have used Bulwark for regular treatment around our new construction home for the past six years. Service is always thorough and professional. Randy is our most recent technician and was outstanding! We were notified the day before and were given a 3-hour window for our service. Randy was prompt, introduced himself upon arrival, asked about any specific needs for treatment. He checked in again before he departed to make sure our concerns were addressed and to answer any questions. We are on 2.4 acres of rocky terrain on the side of a hill, and we have not seen any scorpions or centipedes inside for more than two years! We love working with Bulwark! read more

Rodney is an amazing asset to this company! He has been the person coming out for the last year and has caught lots of things I didn't even see - Fire ants, and wasp nests. I am very thankful! I have used Bulwark's for over 15 years and I'm very happy to say that this company has been amazing! I have had a couple of times that something has showed up off schedule and a call to them has resolved the issue very quickly. They have been a true blessing with dealing with the multiple wasp nests I get every year! I don't ever entertain the multiple companies coming to my door - I am a firm believer that if something Works and Works Well - I don't mess with it! read more

I have used Bulwark for a while now and at 1st the service I received was 'exceptional' and every person I spoke with was professional. There have been a few hiccups as I continued with their services but they have always done their best to make things right. Fast forward to today a Saturday, they sent me 'Saul P' (the Rock Star) of pest control to service my home. This young man was pleasant, courteous, professional listened to my request and completed the job efficiently. Among all of Saul's qualities mentioned, his attention to detail was second to none. Thank you Saul, for reminding me why I have continued my services with Bulwark. Oscar O. read more