There is a Woman...that works there, as long as I have been giving them my business…read more She is Nasty, Angry, Rude and you have to purchase from her at the register when checking out, and greet her Nasty personality when you enter . I love all the kids that work there and the orange cat. I love the fact that the orange kitty sits in the bin with baby chickens.! I purchase everything from there. I depend on this Strutty's location for my horse products, my feed, my hay, my Pelleted bedding for my horse stall. I purchased halters from there and tiedowns, and all sorts of random stuff. I just like to be in there and buy new things. I returned a halter today, and she stomped out of nowhere up from behind me, and accused me of returning two halters, and that , this was a serious problem. She was the person that I returned the first halter too. The rope halter was so damn big it only fit a Clydesdale and she couldn't remember that. Even though we had a five minute conversation about it before I returned it. I returned another halter today because it stretched out instantly, and the knots were not balanced on my ex race horse and made him go crazy. He has a sensitive nose from chain halters. She was so nasty and accused me of returning a second halter. The woman is Vile, Angry, and clearly has a lot of problems. I am not one of them. The rest of the staff is amazing. But I will never go back to that Struttys ever again, because I will never support her paycheck. She should be fired.

I love supporting local businesses and Strutty's is worth the short 10 mile drive to Spring Branch…read more The down home Hill Country hospitality is felt as soon as you walk in. A pudgy orange house cat named Dudley was welcoming folks at the door. I saw another long and lean black cat wandering the aisles too. I came for a few treats and a harness for my new pup. I was pleasantly surprised at how competitive their prices are compared to Petco or PetSmart. With a large selection of treats it was difficult to it narrow down but one of the staff helped me choose a few items. Just for giggles I bought a .85 cent chicken foot for my 8lb pup (he devoured it!). I was able to find the perfect harness and at almost $10 less than the big box stores. Strutty's is my new go-to pet store!

Great customer service always a smile on employees faces where they treat you like familyread more

Always helpful staff, and very knowledgeable. They have great prices and good selection. If you…read morewant that old style customer service this is the place.

Staff is very knowledgeable and always helpful. I can get in and out quickly. Love this and the…read moreSpring Branch locations.

Truck loaded as I pay ! Staff super friendly vehicle and feed loaded before I leave. Wide…read moreselection of products and usually.. almost.. maybe.. alright always the lowest price! Never seen it less expensive anywhere!!

5/5 Atmosphere - Immediately upon entry, I was greeted with a hearty "Welcome In" and welcomed is…read moreexactly how I felt during the entire visit. The shop is well organized and very clean. It is easy to navigate to find the items on your wishlist and maybe a little something extra, too. 5/5 Selection - I was delighted to find a big selection of freshwater plants including healthy looking Christmas and Taiwan moss. There are two huge tanks containing loads of Val, Crypts, Anubias, etc. Take your time and find the plant you want in the size that works best for your tank. Now on to the fish... I literally had to stop myself and express some control. I was shopping for colorful guppies and found just that. They had some amazing choices and today I opted for a mix including Metallic Blue and Red Head Tuxedo Guppies. All of the tanks were very clean and most importantly, the livestock looked super healthy! This is a no cash establishment so be sure to bring your credit or debit card. And sign up for the mailing list to be notified of specials as well.

I can't say enough wonderful things about this shop! I'm so thankful I discovered them because the…read morecustomer service is outstanding! They actually care, don't make you feel rushed , are so kind & go over everything with you and they sell extremely healthy fish and shrimp! Not to mention their plant game is wonderful! I've purchased Panda Cory's and Bloody Mary shrimp from them so far, as well As my UNS aquarium.. everything is perfect and happy! I'm definitely a customer for life! :)

#freezemiser. Support local family-owned business, helpful knowledgeable staff, and a wide…read moreselection of items.

Staff is well versed on the products they sell and recommend a solution to the problem. I also…read morerecommend their gift shop. Everything from yard flags to baby gifts. My husband goes there for his grass seed. I remember my Dad listening to the radio show in the 60's - still good after all this time.

Customer service was horrible,. One of the clerks was busy with a customer wanting an island setup…read more The other one was just shooting the bull with a customer not even wanting to buy anything. We stood there for a good 20 plus minutes and when we asked if we could check out he said oh yeah. This place was supposed to be one of Traegers great dealers but they are not. Not much to choose from weather it be a grill or accessories. It's sad because a few years ago (in 2020) I bought a Fire Magic grill from them and had much better service.

Our last house renovation project is complete thanks to BBQ Outfitters San Antonio texas!…read more Purchased a Peterson Real Fyre ceramic log and burner set from them at an extremely reasonable price! Rick and Ben kept me posted on delivery window which was delivered 10 minutes into the window! No long waits! Wow! Installation was professionally done by Roger and Grant! Registration paperwork explained and was easy to complete. Thanks ! Our house is complete!

I truly love house of webs the times that I have been I have been greeted extremely well, the…read morecustomer service, the way they take care of their animals, the way the just do things in general is truly wonderful I adopted my 2 crested geckos from here and they are truly one of a kind I cannot imagine supporting another business that isn't theirs. By far this is the place to get your exotic pets, Stephanie is so wonderful! Thank you house of webs !!!!!

I LOVE this place!! I have always been terrified of snakes and spiders! Aaaaabsolutely not. Now,…read moreI've had three pet jumping spiders and even a praying mantis! I've even considered a snake or a lizard!! Whether it's little green snakes that look like shoelaces (that only eat bugs - no gross dead rats!), friendly ferrets, otherworldly looking axolotls, or creepy crawlies... this place has it all! They are super knowledgeable and nice! They also have fun knickknacks, jewelry, stickers, etc! There is something for everyone! Whether you are looking for a new little friend to love, learn, or just explore, I'd absolutely recommend checking this place out

I bought a Big Green Egg from Jeff's Backyard with a lifetime warranty. They delivered and setup…read morethe BGE in my backyard. One day I went out to use it and the lid would only open half way. It felt like it was binding. I called Jeff's Backyard to ask if there is something that I can do to adjust or fix it. The person who answered said he was the owner and that he doesn't sell the BGE any longer and knows nothing about them. He said I would have to call the Manufacturer. I was sold this BGE by them and for them to just direct me to BGE is very disappointing. I paid them the $2500 and is very disappointing this is all they could tell me. Then this person I spoke with said he is a new owner of two years and there is nothing he would do to help. He was very short and abrupt with me from the moment he answered the call. Please think twice before buying from this place. You would think that he would like to keep me as a customer and help in any way, but nothing. Poor Customer service. This experience was very disappointing.

The positives: They are super friendly, fast, and helpful!…read more The negatives: They consider anything under a half tank a full fill. Maybe it's because we are not from around here, but we have always had our tanks weighed and paid for what they put in. Maybe that's just how it's done here? I wouldn't call it cheap or excessive. It cost us $27 to fill a 30 gallon tank.