From the moment I contacted Game On! for our city's Fourth of July event, they were great. Easy to…read morecommunicate with, quick with their quote, helpful and knowledgeable about what to expect. Then on the day of our event they arrived early and opened early with no additional cost to us. The staff was so friendly with myself and all of the kids who lined up to play. Thank you for making our city's Fourth of July event even better. I had a lot of parents telling me how great it was to have an activity for the kids.

Wow!! This was the Best Birthday for a 9 year old!! We had 22 kids! It was so much fun! Thanks!read more

I am a mom of 4 boys so I have been to soooo many places like this over the last 15 years. My…read moreson's best friend moved to Tri-Cities and we try to visit as much as possible. On our last trip I was looking for something fun for a couple of 11 year old boys to do on a cold day and found this place online. It was super clean, well organized and lots of fun. I think 11 years old was probably the top end of the age range unless you were doing laser tag or virtual golf but we had fun. Like I said I have been to a ton of these places over 15 years and was very impressed with the cleanliness and efficiency of this one!

So apparently at Quake The EPICenter of Family Fun this is considered too dangerous and against…read moretheir rules. I was told to stop and can not hold my daughters (Who is special needs) hand to assist her to jump. Literally jumping an inch or two off the ground. I get their are rules, and you are not going to catch everyone but, others were doing the same and even pointed out by one of the owners while we were talking yet said absolutely nothing to them?? We have never felt she was not welcomed at a place until we tried to celebrate her bday at Quake. Such a sickening feeling as parents. We never had this issue at Max Air. I'm just glad she doesn't have the understanding to know what happened, to feel unwanted so she could still attempt to enjoy her bday.. Again needed to add this edit due to the lies of this company. First we were never told that we could move to bigger trampoline and continue to jump assisting my daughter like in the video. In fact I had to demonstrate to you in the adjacent bigger trampoline how I was jumping like in the video and was told that wouldn't work. Second in your video of rules we watched I did nothing close to depicted as double jumping or jumping too close to a smaller person as clearly seen in the video below. I was very gently assisting my physically handicapped daughter to jump. Absolutely nothing dangerous in that. Shameful and shady of a company to respond with lies instead of facts. Then to suggest that I'm putting my daughter at such dangerous risk to her safety is a joke. Much like how this company has responded to this whole thing.

I have to tell you about the horrific customer service experience I've ever had. I am in shock and…read moreI need your help to spread the word. We reserved a party time at Bouncing Around LLC. The initial customer service was pretty ehhh, not helpful, not warm, but I was going to just ignore that. We showed up to the party and again, the service was pretty meh. The ladies up front acted like we were a burden on them. Determined to have a great birthday party for my daughter, I just let it go and everyone started playing. We had issues with some of the toys. One of the bouncy things was set up for laser tag and they had laser guns for the kids to play with. I guess they didn't like the kids running around with the guns so they took them away. I can even overlook that, because if they aren't playing 'right' then fine, take them away. Here's where things get interesting. At the end of the party, I wanted to find out what had happened with the laser guns, since the kids were really bummed out that they had been taken away. I went to the back to find the employee, and I found her sweeping off the table cloth with a broom. Yes, SWEEPING the tablecloth. This was a cheap plastic party table cloth. Gross, right? Again, I was going to let it slide because I didn't want a big ordeal. I asked her what had happened with the guns. She told me ( in a rude voice!) that three times she had asked the kids to stop putting the toys on the floor and then she took them away. Ok, I kind of get that. Maybe she doesn't realize that children, aged almost 2 - 10, tend to just drop thing and run to the next thing when they are excited. I told her that I understood that, even though I thought it was ridiculous and out of line for a party place. I then said "I just wanted to tell you that I am very unhappy with the service at this place and we won't be back." She said that she had had enough of me and that I needed to leave. I mentioned that that was the first I had ever talked to her so I didn't know what she was talking about. She said she had had enough of me and that I had been nasty and had written a long nasty note on her facebook page and that I needed to leave. I told her that I had never written anything on her on her page and had never talked to her before, except to schedule the party. She then got incredibly hostile, told me to leave and that she was going to call the cops. I said I was leaving and that was unnecessary. She started towards the front of the store, angrily, saying that she was calling the cops and I had better get off of her premises. I left as quickly as possible. I do not understand the nastiness that this woman had over my telling her that I was unhappy with the service. It is hard to hear that something isn't right, but to become hostile and threatening over a very calmly expressed complaint is completely out of line. Spend your money elsewhere.

On 12/26/13, I looked at BouncingAround.net (their website) and showed my kids that we were…read moreplanning on going there the following day (today). I looked at the prices on the website and it states that Fridays from 11-2 are $5/child (which was very exciting for a family of 4 children). Above that price listing is a notice that says "Indoor Daily Specials*** Please check our facebook page for daily price and time changes". Why have a time and price "calendar" on your website if you're just going to change it on your facebook? What about people who don't use facebook? So I went to the facebook page yesterday after I noticed that section...The only prices I saw on there was the post from December 9th which showed Friday 11-2 was $5. The last few times we had been to Bouncing Around, there were 6 bounce "houses" or areas and totally worth the time and money. We arrived at 11am to find out not only did they take out 3 of the (better) bounce areas but also raised the price to $10/kid AND if they wanted to do the laser tag it was going to be $15/kid. I asked why they didn't have the new prices listed on their website, and she said "well you have to check facebook." So while I was standing there (before I paid), I checked their facebook and sure enough - the new "holiday" prices were on there, but posted at 8pm on 12/26/13. I mentioned to her that the only other prices that have been posted are from December 9th and she said "Oh, we posted the prices since then but I deleted that post last night." I don't understand how you could RAISE the price and take out bouncy areas...and then in the area where you took the others out you put in a laser area that you have to pay even MORE to play in?! That is just plain ridiculous. My kids were SO excited to go back to play at Bouncing Around instead of going to the packed Get Air trampoline park in Kennewick. After 25 minutes at Bouncing Around this morning, my kids were absolutely bored...but I didnt even want to ask for a refund because I'm sure we wouldn't have received one...I forced my children to figure out a way to play on the 3 areas that were available to them so we didn't waste $40. By noon, my kids were sitting around and having melt downs because they didn't have anything else to do. I wasn't going to pay the extra $5 each ($20 more) to put in laser tag. I am highly disappointed in this company and don't plan on going back. I hope someone (other than the person I had to deal with this morning who was not very nice) will contact me. Also, be sure to bring your own water in your car. They do not have a water fountain or offer free water to thirsty children. They do, however, have bottled water you can purchase for $1 each. I had my children get water from our vehicle and they had to stand outside the business door (in foggy 30 degree weather) because they do not allow outside food or drinks. And now I see around noon they posted on their Facebook that "parents are free!"...thank you for mentioning that to me while I was there (sarcasm). I would have loved to play with my kids and help them not be so bored.

The kids had an amazing time here!! Everything was great! Service was excellent. Would definitely…read morerecommend to throw your birthday parties here or just come in and have fun!!

Had a great party there - laser tag, video game consoles with giant screens, and old fashioned…read morepinball and arcade games. Had a nice table area to have our birthday. Owners were very accommodating and kind.

WOW! Just, WOW! From the moment we arrived, Garrett was a wonderful host and made us feel welcome…read moreand relaxed. He gave us a quick safety and technique orientation and we were ready to go in no time. Rich and I had a blast tossing a variety of 'weapons' and felt it was time and money well spent. We have every intention of going again. Lots and lots of fun.

Went there with friends for the first time. People were great and it was way more fun then I…read moreoriginally thought it would be. We had a blast. Definitely recommend and will definitely be back. Thanks for the fun evening.

Had fun with the family here! Making some new memories. It has a good atmosphere and there is a…read moregreat little Mexican deli next door for food and snacks! Great place for a group to spend time together and enjoy fellowship and fun!

In town and wondering what activity to do that's out of the ordinary? Go axe throwing!…read more 1. My niece was searching on Yelp things to do in Washington, near Pasco. This place came up and so we earmarked it as an activity we definitely wanted to try. 2. I'm so glad we followed through w going because the owners (Valerie and Landon) were very welcoming and great. Landon was quick to show us the proper posture for right/left handed people, which was awesome bcuz we have both. 3. The shop is neat and unique. I've never been to an axe throwing place and this location set the standard high. When you first arrive you must sign a waiver. Their COVID-19 precautions are unmatched. You must wear a mask at all times and all the equipment is sanitized. In fact, Landon wore gloves anytime he was going to teach us techniques as to avoid possible contamination. I very much appreciated that level of respect. 4. The best part is that they have various sized axes which keeps making things interesting. My favorite was for sure the star. We then decided to play competitive games and they were nice enough to keep score for us. We had an amazing family outing and will definitely be back when we visit again. Super friendly people and such a fun activity to enjoy w family, friends or a date night. Thanks for the hospitality! There's also a taco truck right outside this business in case you build an appetite...and they're very tasty!

What a FUN place to have on Pendleton's Main Street. After getting a history lesson from touring…read morethe Pendleton Underground, then sampling some high-end chocolate with wine at Alexander's, this place provided a welcome break for tossing a few drinks back and some axes forward. Thanks to some helpful tips from staff, most of my tosses stuck to the target. The wall, not any person. I recommend grabbing some friends and coming here for some beer (or wine), snacks, and axes.

This is a FUN place to have on Pendleton's Main Street. After learning about the Pendleton…read moreUnderground and later experiencing high-end chocolates with wine, it was nice to walk into a cozy beer-drinking (or wine) establishment to throw some axes at various targets. (Wall targets, not people.) Thanks to some helpful tips, most of my tosses stuck to the wall and I had never, never thrown an axe before. I had just my sister (a local) watch me throw for a half hour. I recommend gathering up some friends and have a party here. The folks are friendly, and as a fairly new business, they will appreciate you being there.