We had an outstanding experience working with Chad Wollman from Bullet Security, Inc. From the very beginning, Chad was incredibly thorough, knowledgeable, and professional. He came to our home and walked through every detail of the alarm system with my husband, making sure we fully understood our options and felt completely comfortable with the setup. What really stood out was his attention to detail and how tailored his recommendations were to our specific needs. He did not take a one size fits all approach. Instead, he carefully evaluated our home and designed a system that truly made sense for our space and our lifestyle. Chad is clearly an expert in his field. He took the time to answer all of our questions, explain the technology in a way that was easy to understand, and ensure everything was installed and functioning perfectly. His professionalism and responsiveness gave us total confidence throughout the entire process. We now feel so much more secure in our home thanks to Chad and his team. I would highly recommend Bullet Security, Inc. to anyone looking for a reliable, knowledgeable, and detail oriented security partner. We feel lucky to have found them! Maureen & Kevin Meehan read more

Very pleased with the entire professional security camera system installation process and responsive customer service. All employees are very helpful and easy to deal with. Pricing was reasonable. read more

They responded back and tried to correct. I highly appreciated. If you ever have any problem ask for Chad or his Dad, both nice and professional. Unfortunately they were both absent on that time. read more

Chad and the team are fantastic. The personal touch, the patience and the small business care and feel make owning a home security system worthwhile. I can't say enough nice things about the team and my wife and I are equally as impressed with the technology. read more

Julie, is possibly the rudest woman I've experienced in some time. I called three times with no call backs, after inquiring about the status of my family home's alarm system. The third time, she put me on hold and my cell disconnected. Upon calling back she angrily insisted I hung up on her! I tried to explain I'm my cell does that... she talked right over me and proceeded to repeat that I have "called three times," as if to say- "what do you want?!" Rather than realizing, I never got a call back from anyone! Hence needing to call! She says - "you don't have an account with us!!" Ok! Again- thank you for the call back, Julie, so I could know that! She then goes on- " you refused to give your name." Nope, again, Julie was insistent, but wrong. What actually happened was that I said I was not sure which name it would be under as it's a generational family home, so I asked if I could just give the address, which to the original young woman I spoke with, and experienced this conversation first- hand with, unlike Julie, was sweet and just fine taking the address to search! That young woman was the first that had told me she would need to look into it and call back. Since I never got that call back, unfortunately, I had to call in again and was met with Julie. And the rest is history. Julie- she's got bones to pick. She is aggressive on the phone, insistent and obnoxious. Julie- do yourself and the family a favor and stop answering the phones and step back from a job that requires you to deal with human beings, never-mind, be respectful if you want customers. For a family business supposedly around for so long, ( which was her "response??" to my question as to why she was being so rude) the reviews should be plentiful and positive. They aren't. Give your business to one that will treat you with respect. read more

I am the owner of a small company located in South Hackensack, New Jersey. Due to a problem created by my old security company, our alarm system was off line with no date for when the problem would be corrected. I called Bullet Security and the owner was here the next morning and he had a team here within a few hours. That night i was able to lock my building without any concerns. I cannot be happier with Bullet Security's professionalism, response time, work ethics and the added bonus, they saved us some money on the monthly monitoring fees. I would highly recommend any property owner, either commercial or residential contact Bullet Security. read more

f This is the best of the best for home alarm systems, home automation, home theater and anything electric that needs to be installed. They have lots of great suggestions and their customer service is second to none. Neve leave you hanging and their follow up is excellent read more

Bullet Security was excellent and I would def recommend them to Friends and Family!!!

We have been using Bullet Security for the last 16 years. We called for service, and the technician arrived exactly on time. He was polite and fixed our problem with ease. I highly recommended Bullet Security. Chad is very professional. read more

If I could give 0 stars I would!!!! Horrible Service or should I say NO Service. They lie, take your money and never come back to fix the issues that they created. Leaving customers unhappy and out of their money! I would never use or recommend them ever again to anyone. Please find a different company for any of your security needs. We bought a new system and NOTHING works. They never call back either!!!! PISSED read more

Chad is it? How would you know? No one would call me back or respond to my letters. How would you know anything about my situation? I would not have written a review if YOU did in fact call me back. read more

I had security cameras installed at my home yesterday. They were installed professionally and correctly. Took less time then they thought and when they left everything was clean. I would definitely recommend this company for any of your security needs. I have had a house alarm with them for over 13 years and they are always pleasant when I call them and are there quickly to fix any problems. Hats off to Bullet Security!! read more

Very happy with Bullet - the guys who come out to the house are all nice and helpful and very easy to work with. The folks in the office are also very nice. Occasionally it takes more than one call, but never when it's been super important. One evening I even texted Chad - expecting to hear back the following day during normal business hours - but he replied and helped troubleshoot the situation. read more