i was in a car accident and waited over an hour and a half and had to call different wrecker serviceread more

Very prompt response and accurate time given on arrival of driver. Driver was very respectful, and…read moreeven made a point to not leave with my car until my ride arrived to ensure that I wasn't left sitting somewhere alone. I felt that he was very polite and a pleasure to work with.

Both the office staff and the drivers were incredibly helpful in a very difficult time. They not…read moreonly helped me get a large motorcycle loaded into the bed of my truck, but secured it for me as well. I would recommend them to anyone!

Ray is a no nonsense guy. If you need something towed from your lot this is the guy to use. He'll…read moredeal with the owner of the vehicle. I always use him as my go to guy.

These employees are rude and disrespectful towed my motorcycle on easter sunday and called me a…read morepie e of shit for not just pushing it home. I left it in a family dollar parkimg lot over night cuz the timing chain snapped while on a morning ride. Store wassent open yet and i had to go to c Work. Came back next day and it was gone. On may last day on earth I know who O wanna take with me .

We contacted Aaliby to replace a battery in a vehicle that had been sitting too long. The original…read moreplan was for them to come over and jump the car so we could drive it to the shop. When Chris (a super nice guy!) got here he decided to pull the battery (no simple task...it's one that's partially buried) and sent us to buy a new one while he waited at the house. We returned, he Installed the battery, put everything back together and we were on our way in less than an hour. I should also mention he was at our house 15 minutes after we first called! I won't list what we were charged, but it was incredibly reasonable. We would not call any other place after this experience. Aaliby has our business for life. Highly recommend!!!

Chris and Kimberly Mcdonald has been a true master at their craft. Have used their services for…read moreover a decade. Prompt and Curious service In the towing, industry seems to have fallen to the wayside, but the McDonald's treat you as if you were family. Everything from automotive repairs to saving you in your time of need.

Crooks!!! Charged over $1,000 to tow a pickup truck. $700 tow, $100 mileage, $150 gate fee, $85…read moreadmin fee. Do a little research, Anderson Towing has a reputation of ripping off many people. .

October 28th 3 am I notified my insurance company to start a claim for road side service. I ran my…read morecar out of gas and needed approximately 2 gallons. It would be enough to get me to a gas station in Billings. Approximately 4:30 am a driver for Anderson towing arrived with a gas can containing 2.5 gallons of unleaded gasoline. I had the gas lid open and the gas cap removed. It was 29° out. Three degrees below freezing. The driver informed me he could not give me the gasoline until I paid for it. I told him that was fine I will be using my debit card. He informed me that a third party would be sending me a text message with a link to pay for the gas. I don't deal with too many tow truck drivers in any capacity but this fella was absolutely rude unpleasant very unprofessional and attempted to dictate what form of payment I should use to receive the gasoline. I showed him my phone I kept telling him I don't have the text message with the link I'm still waiting for it. We are standing there in the cold he has nothing to say as if I was inconveniencing him. I went into my car close the door and waited for the text message that never came after 15 minutes I told him I'm not doing this another minute you can take off I'll get somebody else to come out. A few minutes later his boss called and said he was going to send me the link so now he's going to try and send me the link I told him don't bother don't send your driver back over here I'm going to go with somebody else and the boss man proceeds to tell me they're the only ones available. WRONG!! Allow me to educate Anderson towing company. Sage Von Muegge owner of Billings roadside assistance company arrived within 1 hour after I dismissed the driver for Anderson towing. Sage and his associate arrived cheerful professional excellent customer service and communication skills and a topped off 5 gallon gas can. They didn't stand there waiting for payment they immediately put it in my car and I finally had heat again and would be able to make it to Billings. Here's the beautiful thing about sage and his roadside assistance company he did not charge me for the five gallons of gasoline. His grace did not go unnoticed. I will be paying him a visit in the future and return the full amount worth of gasoline he's so graciously assisted me with when Anderson failed in every way possible Anderson towing gets a zero Stars I would not recommend them not after that encounter absolutely the rudest most unprofessional people I've ever had to deal with. Thank you sage and your partner. God bless you my friends. Kind regards John Riggs

These guys are who usually show up when we use AAA and they are always friendly, courteous,…read moreempathetic and most importanly prompt. Kudos to a great crew, lucky to have the good drivers you have.

If there were an option of no stars, that's what I'd choose. They were called for a lock iut at…read more1115 pm ... it's now 1259. They told my insurance roadside assistance team they'd be a half hour but they never showed. Allstar got here in 7 minutes once my insurance company called them and 2 minutes later they had me unlocked. Agave, you could have cost my life ... my meds were in my car and I needed them! My insurance company told you this too! WTH?! Agave, you owe me gas money!!! This is so so unprofessional ... and this is the second time in 6 months ... I made my insurance company red flag you, along with Bulldog towing for a similar issue in Dec so that neither of you will be ever called to assist me again and I think they should drop you forever! Shame on you!

I am an in-home caregiver and my tire blew on my way to visit clients. City Towing was referred to…read moreme through Denny Menholt Chevrolet by Brandi. I am so glad that she did. Travis showed up in no time, as I was still getting some of my things out of the car. He was so friendly, patient, and polite! On top of it, he asked me if I was ok as for getting where I needed to go. That about blew me away, because now days, a lot of people could really care less. Thank you again, Travis!!

Travis hard at work yesterday. Thank you for the great, speedy service! I was stranded 20 miles…read morefrom home and Travis arrived within 10 or 15 minutes to tow my Explorer to Willard's!

I got my 38' Class A diesel coach stuck in soft dirt, trying to turn it around, and wound up…read moretotally blocking a road in a very tight spot, in a residential neighborhood. I was told that Hansers was the only company around who had equipment large enough to handle getting me out of my predicament. Knowing that my situation was critical, despite it being the end of the day, they dispatched Kyle to my location, who was a 3 hour drive from me. Kyle arrived at about 9PM, and had me in the clear within an hour and a half, or so. He was professional, extremely experienced and took great care to not allow any further damage to my new baby!! I would highly recommend Hansers for your RV needs. Besides Kyle, the girls in the office were so kind and patient with me, keeping me posted as to his progress in arriving at my location!! They deserve more than the 5 stars that I'm allowed to give!!! Thank you, Hansers!!! Connie M.

I purchased a front axle assembly for my f250 from hansers salvage in billings mt that came with a…read moreone year warranty. We had the axle put in and we to get the truck aligned and come to find out that the right upper ball joint was defective. That should be under their warranty but guess, they said they never sold me the axle with the ball joints, we'll that's not true. So instead of keeping their word they refunded me 75.00 towards the ball joint, that should say something that they knew they was wrong and they don't want to own up to that there was issues with the axle. Oh they was as sweet to me when I was buying something from them but when you go back with issues on the parts that you buy they are not very nice. All I have to say is from now on I will look elsewhere for parts even it's out of state. The same thing happened to my daughter on a part for her truck.