The Francesinha is really good, very filling, but the service, at least on the night I was there, was horrible. I ordered a drink, but 20 minutes later, another waitress stopped by to apologize but they ran out of ice and my waiter had to go get more. huh???
I ordered the marinated olives as a starter because the menu picture showed it came with hummus and bread, but all I got were olives. So the same waitress noticed I had no bread and apologized and brought bread.
My waiter returned (presumably with the ice), walked over to my table and took away my bread plate with no explanation. While I was eating the bread (because now I had been there over 40 minutes with no food or drink)
Finally I got the francesinha, which yes was good, but sheesh, idk how there could be so many misses in the service, and no apologies from my waiter, no offer of a free espresso or anything to make up for the comedy of errors.
I hope this is just an anomaly because there are so many other good reviews, but I won't return. read more