We had great rental experience with the Ottawa Property Managers management company. Paula was…read morealways quick to respond to our emails. She is knowledgeable, professional and kind. I would recommend this company.

I can't say enough good things about Ottawa Property Managers. They exceed all my expectations from…read morethe initial consultation to the ongoing management of my property. Their professionalism and attention to detail were unparalleled. They are extremely knowledgeable in all aspects of property management. I appreciated that all communication seamless and transparent, in a very timely manner. In terms of value - 100% worth every penny. All to say, if you're looking for a property management company, I would strongly recommend hiring Ottawa Property Managers!

I really liked my overall experience with this company .They were Helpful , Honest , Hardworking…read moreand most importantly gave me more than I expected . I recommend them !

From the owner: I put you first , I’ll make sure I make it worth the whileread more

Unresponsive and unprofessional. Makes the board and owners…read morefeel as if we exist to support then and not the other way around. And they charge a lot of money for poor services.

I'm a tenant, my condo is managed by Sentinel (altough the building itself is managed my Wilkar)…read more Did a lease transfer, they said they would book a moving slot (this has been discussed via email at least 2 weeks ahead of move in date.) Day before they email me saying there is no slot available and i will have to pay the building penalty ?!?!? (Had written confirmation from Sentinel that they would do it) They are SO poorly organized! when I moved in, the dishwasher was broken, which, in retrospect, I think they knew about already bc when I emailed them, they didnt even send a technician, they just ordered a new one. Had to follow up 3 times for said dishwasher... AC doesnt properly work either, gave up on this issue bc after emailing them and getting nowhere ("we called technician" - said technician never showed up) dealing with them is such a nightmare - you unnecessarily go through 3 people and apparently the person I'm emailing cannot hand out the contact of the "chargé de projet" for his privacy but now said chargé de projet is emailing me directly ????? I am now moving out of the building, I had to email them to enquire about keys/move out -- nothing would have come from their side. When I emailed them they seemed to remember that they should be doing an inspection "we wanted to do one next week...." This email thread to do a SIMPLE inspection involves 3 people on their team - why? Person who's supposed to come for the inspection didn't show for the time slot HE gave me. there's absolutely NO organizational skill, nothing gets done. Incompetence!!!! If you are a landlord do not hire them.

Very disappointed with this service. I rented a house from them for May 2025. But they are not…read morereliable and decided to cancel my reservation unilaterally. Unfair - if they were really focused on client services, they would have honoured the reservation and made their desired changes after May 2025.

Great cottage stay in Val Des Monts. Super beautiful view with hot tub. Fyi on airbnb this company…read morehas thousands of 5 star reviews

If I could give negative stars I would…read more I've rented at numerous properties over the years, but without a doubt, this company has been the absolute worst by far. My experience renting at 21 James St. has been nothing short of a nightmare. When I first moved in, the unit was handed to me in a deplorable condition--dirty, unpainted, and clearly never properly inspected before I received the key. It was evident that no effort was made to ensure the unit was even livable. Maintenance requests were routinely mishandled, with issues left unresolved or completed incorrectly. I've also had their sub-contractors enter my unit without any prior notice, violating my privacy and leaving me with anxiety this would happen again. Communication with staff has been a constant struggle, with responses often delayed or completely unhelpful. To make matters worse, the building is frequently overrun with homeless individuals, and the property management company does nothing to address it. I've had multiple packaged stollen and they've offered absolutely no assistance. The parking garage is disgusting and smells like garbage as has garbage all over the place and it's very clear that no real effort is made to maintain the property or ensure the safety and comfort of residents. This company's lack of professionalism, care, and basic customer service is beyond frustrating. I would strongly advise anyone considering renting from them to look literally anywhere else.

We had a new fob made overnight after making the request for a new one. Sleepwell staff for our…read morebuilding on 1354 Carling Avenue is quite responsible and always willing to help. Thank you and keep up with the good work.

Hi Erin, for the garbage/ broken glass, if you can provide me with approximate areas as I regularly…read morewalk the property and was out today and our property has very minimal garbage that has blown in and our cleaner will fix when he is out, and I did not see any broken glass anywhere. I have recently walked with the landscaper, our garbage cleaner for garbage pick ups and bylaw and Bylaw has not issued any notices of violation for garbage on our property. So if you can be more specific with the areas you feel need attention I can have looked at, if not it will be actioned as our teams notice it. For the entrance are you talking about the food basics entrance? Those doors are automatic and open when someone arrives and leaves. We are not a mall, we are a condo corporation. Each unit is individually owned and each owner is responsible for their accessibility. If you can let me know your concern with the entrance to food basics, I can pass over to them and have their team look into. We have also had bylaw and accessibility compliance come to the building and check doors to ensure they meet the required accessibility code, which we have not been notified of any accessibility violations. And for customers going to businesses in the tower building we have an accessible door which also meets the requirements. Thanks, Update: the property and surrounding area is still disgusting and littered with broken glass. check it out! it's been that way since I moved to the neighborhood three years ago, you can ask any neighbours. #excuses #strategic incompetence #bullying #gaslighting #No Accountability #SorryNotSprry

They say no smoking harass every tenant that live within the cluster of building across the…read moreproperty but have public ashtrays chained to the benches beside the kids park