1. Sentinel Management

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Ottawa, ON

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Sentinel Management

2.0 (4 reviews)
Closed • 8:00 am - 4:00 pm

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11 months ago

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Rest Easy Property Management

Rest Easy Property Management

(3 reviews)

Orléans

I don't even know where to start. It's just very poorly managed. They are SO unorganized and so…read moreunprofessional!! They have a lady who does some showings of the properties and she's really nice, mature and professional and the other "girl" who also does some showings is dressed like she works on a corner. She showed us an apartment wearing shorts so short I wondered why she even bothered putting them on. Coordinated with a skimpy tank top. I have never ever seen this type of service before! We waited forever at the property for her to show up! We talked to one of the tenants afterwards and they told us that two of the maintenance guys were really nice and did their job but also hated their job because the management doesn't know how to manage! LOL! Also, if you have ANY type of issue, big or small, don't expect the manager sending someone over right away. Wait between 2 weeks and never for maintenance. So we ran!!

We used this company for a little over a year and they are horrible at customer service. It all…read morebegan with us trying to set up viewings for a few of their properties. They would either be late or not have the appropriate paperwork/information with them. We managed to find a place we liked but then were given the wrong information regarding prices and estimated hydro costs (he said about $150 a month, last month it was $900--electric heating). The appliances provided in the unit are all old and not at all energy efficient. Any time we had a problem arise we would have to call and email the office multiple times before we would even get a response, much less get the problem resolved. Furthermore, they forgot to inform us of 7 viewings they had set up one Sunday and only called us about 1/2 hour before the viewings. The technicians and repair people are the only nice people we have dealt with in this company. Incredibly unprofessional and unorganized all around. Do not rent from them! Moving out of one of their properties was the best decision we ever made!

Sentinel Management - propertymgmt - Updated October 2026

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