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    Sentinel Management

    2.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Sentinel Management

    Property management

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    7 months ago

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    9 months ago

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    5 years ago

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    Sleepwell Property Management

    Sleepwell Property Management

    (11 reviews)

    If I could give negative stars I would…read more I've rented at numerous properties over the years, but without a doubt, this company has been the absolute worst by far. My experience renting at 21 James St. has been nothing short of a nightmare. When I first moved in, the unit was handed to me in a deplorable condition--dirty, unpainted, and clearly never properly inspected before I received the key. It was evident that no effort was made to ensure the unit was even livable. Maintenance requests were routinely mishandled, with issues left unresolved or completed incorrectly. I've also had their sub-contractors enter my unit without any prior notice, violating my privacy and leaving me with anxiety this would happen again. Communication with staff has been a constant struggle, with responses often delayed or completely unhelpful. To make matters worse, the building is frequently overrun with homeless individuals, and the property management company does nothing to address it. I've had multiple packaged stollen and they've offered absolutely no assistance. The parking garage is disgusting and smells like garbage as has garbage all over the place and it's very clear that no real effort is made to maintain the property or ensure the safety and comfort of residents. This company's lack of professionalism, care, and basic customer service is beyond frustrating. I would strongly advise anyone considering renting from them to look literally anywhere else.

    We had a new fob made overnight after making the request for a new one. Sleepwell staff for our…read morebuilding on 1354 Carling Avenue is quite responsible and always willing to help. Thank you and keep up with the good work.

    Rest Easy Property Management

    Rest Easy Property Management

    (3 reviews)

    I don't even know where to start. It's just very poorly managed. They are SO unorganized and so…read moreunprofessional!! They have a lady who does some showings of the properties and she's really nice, mature and professional and the other "girl" who also does some showings is dressed like she works on a corner. She showed us an apartment wearing shorts so short I wondered why she even bothered putting them on. Coordinated with a skimpy tank top. I have never ever seen this type of service before! We waited forever at the property for her to show up! We talked to one of the tenants afterwards and they told us that two of the maintenance guys were really nice and did their job but also hated their job because the management doesn't know how to manage! LOL! Also, if you have ANY type of issue, big or small, don't expect the manager sending someone over right away. Wait between 2 weeks and never for maintenance. So we ran!!

    We used this company for a little over a year and they are horrible at customer service. It all…read morebegan with us trying to set up viewings for a few of their properties. They would either be late or not have the appropriate paperwork/information with them. We managed to find a place we liked but then were given the wrong information regarding prices and estimated hydro costs (he said about $150 a month, last month it was $900--electric heating). The appliances provided in the unit are all old and not at all energy efficient. Any time we had a problem arise we would have to call and email the office multiple times before we would even get a response, much less get the problem resolved. Furthermore, they forgot to inform us of 7 viewings they had set up one Sunday and only called us about 1/2 hour before the viewings. The technicians and repair people are the only nice people we have dealt with in this company. Incredibly unprofessional and unorganized all around. Do not rent from them! Moving out of one of their properties was the best decision we ever made!

    Sentinel Management - propertymgmt - Updated July 2026

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