Do not hire this man; he is not professional or competent. He could have caused more damaged…read more Zain, was called to fix our toilet last summer (6/2025). He didn't fix it properly, and it kept running that resulted in depleting our water supply. He was called again, and he denied that he made any mistake. He blamed our water pump; saying that it needed to be replaced. He was not professional and asked the men in our house hold to help him lift the pump up out of the ground. He insulted one of the men by saying that he needed to put on 'His Big Boy pants.' Fortunately, this task was abandoned as all three men were not able to lift the pump out from being lodged 60 feet under the ground. This is a dangerous task that could have damaged our pump, and the men who generously agreed to help Zain early on a Sunday morning. Tight and Drilling was called and they told us the problem was never the pump. The problem was that he didn't fix our toilet to begin with. More recently (1/28/26); Zain was called again in a pinch when all of our water sources stopped working. He told us our pipes were frozen and broken and needed to be replaced. He charged $350 for four different visits. He fixed everything except our Kitchen sink. Only hot water came out, and then we found out it was leaking in the basement. We had another contractor arrive, and he told us our pipes were never frozen. In fact they were clogged, and fortunately he was able to rectify the matter. We thought to give Zain a second chance; that is why we called him a second time. Do not make the same mistake we did.

Don't recommend, broke my $1200 washing machine for $200 in 10 minutes while replacing the water…read moreinlet valve, along with the $130 genuine part. Cold water worked fine, replacing to fix the hot water. Cut holes in the machine instead of unscrewing the screws and yanked the inlet valve with his hands while flirting with me and telling me he doesn't normally do this work, referring to me as babe. Refused request to fix or a refund, and sent angry barrage of texts accusing of blackmail because I said I'd be forced to leave a bad Google review if he wouldn't come back to fix or refund. Would've been cheaper to buy a new washing machine.

From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!

Rice plumbing just replaced my entire water line . They did a great job and I had a few follow up…read morequestions a few days later. David Lincoln, arrived right on time, looked things over and tidied up one small area by the foundation. He answered all my questions Dave is very courteous and professional. I really appreciated this follow up. . Rice is a great company. I highly recommend them.

We had a new toilet put in--with some refitted piping by these folks. They were utterly reliable…read moreand did a great job--explaing the problems they encountered and doing the job neatly and efficiently. Their cost was a thrid less than the other estimate we had. We used these plumbers yeras ago--the father was then running tings and he was just solid reliable help. Things aren't eas easy with staffing and keeping to a schedule these days, but really I can't recommend these people too strongly.

I hired Dave to do the plumbing on the entire gut renovation of my house on Queens Highway. He was…read morereferred by my carpenter. I gave him a $2000 deposit and after 2 weeks of being away I came back to only an ice maker line that I didn't even ask for. Meanwhile there was an entire house to begin plumbing. When I called frustrated he told me he didn't have time to do my job and that he would refund my deposit. I have still never received my deposit. Do not hire these guys!!

Had very little input on problem…read more Didn't say anything about a price to look at problem for 15 minutes Till he was leaving

Amazing response time to clients needs, very knowledgeable, and a good value for the services.read more

A sudden plumbing problem (aren't they all?) while we had a house full of guests (of course) left…read moreus short one shower. I reached Blitz quickly and was soon on the phone with Noah, and we set an appointment and talked about the possible causes. Armed with a bit more insight, I was able to fix the issue. So Blitz did not come out, but they deserve credit for customer service and patiently helping me by phone. Seems like good folks and definitely on my list for future needs.

I had no hot water for our house in PA, and so I called Blitz. They came and checked my Rinnai on…read moredemand water heater and said that it would need to be replaced at a cost of $4,950. I called another plumber and they said the issue was that the power on the unit had turned off. They turned it on, and it worked fine. Is Blitz ignorant or trying to cheat me?

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!

Rapid reply. Tech (Jeremiah?) knowledgeable and flexible. As far as value, expected results but at…read morea premium price.

They came within a few hours. Very affordable, no hidden fees. Matthew was very professional and…read morefriendly. Would hire again.

We had some sort of liquid leaking from our oil burner and Mike came to the rescue. He opened it…read moreup, discovered the issue, and fixed it. He was professional, honest, and a joy to work with. We'll definitely reach out and call him the next time we have any issues!

Mike did great quality work for a fair price. He replaced my entire septic tank. He's a pleasure to…read moretalk with and knows what he's doing. Highly recommend!

When called because a breaker kept going off, the owner Earl Thornton came out, looked at the…read morecircuit box and did nothing. I told him we were not overloading the circuit since we had moved several things off that circuit onto the two dedicated lines which he had installed. I asked if this was a fire hazard and he said no, just keep unplugging things. I week later we discovered an outlet in my daughter's room that was not working. I called Thornton Electric again and they said they would send someone out and call before they came. They never did and a week later our house burned to the ground. We lost everything and this man has not been held accountable for anything.