Service personnel was rude. Went in mid day, while waiting at the counter and the guy looked and…read morethen ignored. When leaving he tried to say that he was going to help eventually. Our family loves games and have 2 cabinets full of stuff and are looking for new games to try. Disappointed is a mild way of putting it. May have a ton of inventory but their personnel seems to be chasing people away with their attitudes. Hope it improves. Best of luck.

I spoke with them on the phone and they are super friendly. The gentlemen I spoke with did not give…read morehis name, however he was very helpful to me when I called to ask about some different chess accessories. One thing that's very important in how I perceive value from a business is there customer service and the satisfaction that comes from a good experience-- if you're looking for a quality business to fill your game niche or hobby, this place is the best in town.

Horrible store experience, especially with the worker who thinks she knows the prices of pops…read more Don't bother bringing your pops to sell, they will lowball you and offer $10 for a pop, yet turn around and put it up for 60+. Waste of time coming here to sell anything. Wont be come here again after I buy a certain pop. Trash store, one of the worst in Lubbock.

I've been to a lot of comic shops, and this one is top of the heap. It's clean and well organized,…read morethe comics are in a logical order and easy to peruse. Prices are very fair for an LCS. But three things made it really stand out: 1) The owner Rob and I traded about a half-dozen messages on Facebook about issues I was looking for, and when I showed up two days later, voila, there they were. This guy had no guarantee that I'd be showing up, but he still held onto my books for me. 2) Rob asked me where my LCS was and I told him Duncanville Bookstore (about a 5 hour drive away), and he told me that he knew the owner Andy and that he'd helped Andy out at a past show out of town. Just says a lot about how devoted he is to the comic shop community. 3. He was tossing out a few damaged and coverless books and I asked if I could have them for my wife who is an elementary librarian. Not only did he give me those, but then he grabbed about 30 age-appropriate books from FCBD for me to give to her to use. I feel bad that I can't remember the name of the fellow who was running the register, but he was just as friendly as Rob. I'll certainly do business here again the next time I'm in town.

Tremendous selection, good prices!! This was our first time in Lubbock and really impressed with…read morethis store. Will be back.

5 Star. It's just a neat place to go to. It's like a Dollar Store / Flea Market combined. Prices…read moreare good. Could be better, a bit lower, but OK. You never know what you're going to see "New" that came in. Sure, they have a lot of the same stuff that comes in over and over, but there's always something NEW stocked in between all that older stuff sitting there on the shelves. Place looked like hell, trashy under previous Management. New Management and new set of Employees has really cleaned it up. Worth a walk thru every couple of weeks just to see what all has come in recently. Do Recommend. At the very least, stop by and just walk thru it. Even going in not looking to buy anything, you're going to BUY something. Guaranteed. (LOL)

I'd been looking for a few books, and a Redditor kindly pointed out that Star Comics - his local…read moreshop - had a few of them in stock. One phone call and one email later, and they were on their way to me - all packed up securely, and all at a great price! Highly recommended all around.

Great place for comics books and other assorted items from figurines to other collectibles…read more Reasonable prices on collectibles items. Well knowledgeable staff members. One of Lubbock oldest comic stores (I have been a faithful supporter since 2000, but the store is much older). Large assortment of titles and book distributors. Good place for old and new collectors. Also a good source of information for comic conventions in the area. A much visit location. Beside the better support of this local business the less traveling out of state you will need to do.

Pretty cool store! This was my first time in one. I e seen them before but never went in…read more They sell a lot of records, DVD's, books and more. It appears as though you can sell your items or trade them. My daughter bought two comic books. I just looked around although I saw a record I wanted. I have 5 that I've bought since being in TX. That's enough lol!

This review is mostly a copy of another review of a different location for this exact same chain…read morestore. As a bit of a lifelong closeted fantasy and pop culture fan, I love that this store has come along. I just wish it had been around when I was a teen. This store (and any location, really) is fully loaded. I'm going to let this review be taken over by a huge list here that still doesn't capture everything. - tarot and oracle decks and books - spellbooks, metaphysical, witchcraft, runes - goblets, mugs, candles, sage, palo santo, incense, wind chimes, crystals - buttons, pins, keychains, jewelry, stickers - vinyl and CDs, used and new, and players - musical instruments (ukuleles, guitars, and more) - t-shirts, hats, backpacks, and socks - pop toys, squish mallows, stuffed animals - audio books and movie DVDs - majority of the store is books of all kinds - always worth a look at the clearance section - puzzles, board games, tabletop trading card games like MTG and Pokemon - children's toys, Legos, Nerf, action figures - calendars, planners, journals, inspirational wall hangings - manga, anime, comics (DC, Marvel, and more) - video games for all systems current and past - Fred and Kikkerland knickknacks - mystery mini boxes, pouches, gaccha collectibles - antique/linen postcards - fantasy dragon and fairy statues - fandom specific collectibles (Harry Potter, Disney, and more) The store seems in constant disarray simply from the fact that there is so much variety. Literally nothing is fully alphabetized, and asking someone to look up an item you're searching for is mostly pointless beyond them being able to tell you it's most likely "somewhere" in the store. This is my biggest gripe here. However, if you're accustomed to searching through piles of random objects at places like thrift stores and secondhand stores, you may enjoy going on the hunt at this store too. They buy an array of pre-owned items here too. But worth noting that if you sell here in the morning then realize you forgot something and come back, they will not buy from you again in the same day. They lose stars for that inconvenience factor, too. I would imagine that based on need, they will buy anything that they would sell. I've personally sold Magic the Gathering cards here before. Value given in store credit is higher than cash, but be prepared to feel ripped off either way. Prices on used items are decent, but on new it can often be huge compared to buying online ($60 vs $35 in one instance). This is otherwise a great store to burn time in reading and browsing.

Very chill place. Everything is nicely organized, they even have a small selection of videogames…read moreand anime. Owner is very nice and pleasant, and they often have sales (Buy 2 get 1, etc.). Though it's not a massive selection, if you're looking for something, or just wanting to browse, definitely give this place some of your time!

From the owner: Video Express has been serving the Lubbock, TX area with professional service and friendly staff…read morefor over 30 years. We specialize in adult novelties and toys, DVDs, adult DVDs, video games, metal artwork, nostalgic metal signs, and vapor products. Stop in today!

Five thumbs down. Do not trust repair service here…read more Phone was in worst shape with new problems after they had it for a week. For example, not reinstalling all screws, not properly gluing, over heating new problem, camera not focusing new problem, and destroying the power button connection from the button to the board.

I love this place! The people here are super nice and they have a huge variety of stuff!! They have…read moreeverything from NES to switch games as well as everything from Pokémon cards to Amiibos!! I highly recommend this place for anyone who wants to visit an awesome game store with awesome people and awesome prices!

Friendly staff, typical Texas souvenir items, some not so typical. Located in the Ranching…read moreHeritage Center, this store has some hidden gems for gifts. (Books, kitchen items, foods, old timey candy, Christmas ornaments) It can be pricy, but you can find some real deals of you look!

The staff there NOW is very welcoming and can help you with anything you ask. I've always had good…read moreexperiences with this Gamestop and I've been coming here for quite a while.

These are the most rude and insulting employees I've ever seen. It's a VIDEO GAME STORE why in gods…read morename do They need to be so insulting, always giving attitude, acting smug, ignoring customers at the register, the place always has trash lying around. I have no idea what happened to This place but the management is bad, his employees are miserable at their alleged stressful jobs of selling video games and toys.