The places business policies stink. Even if an item you receive doesnt match description or you are…read morejust not happy they charge you a 15% restocking fee minimum and do not refund shipping costs. I tried to cancel an order I few hours after I placed it and they would not cancel it. Look for another company with customer friendly policies. This place is NOT it.

I recently purchased 42 switch plates. They were listed as white but when I got them the were…read moreactually a creme color rendering them unusable. I spoke with Vaughn who told me that this was an ongoing problem. He said that I could return and not get the restock fee. He also said to cal back with the shipping cost for a refund which ended up being $42. The manager then decided not to refund. Shipping. This could all have been avoided if they changed their listing knowing that these were not said color. Now I'm out $42 plus the trip to UPS. Horrible customer service! Buyer beware

I love this place! My wife calls it "The dollar tool store"…read more When you need tools that you won't use a lot, or a larger item cheap, this is the place. But they also have good quality items here as well. The Icon line, for example, is comparable to any brand like Snap On or Matco. And they have a lifetime warranty. Check the website for coupons because there's always a lot and the change. It's always clean and orderly. Also, the people are super friendly as well. Did I mention I love this place?

I've been browsing and buying from Danville Harbor Freight for years and I've always had a good…read moreexperience, everytime without exception. The staff is always very friendly and eager to help. I don't leave a lot of reviews, basically because I'm just too lazy, lol. However, after today's visit, I felt inclined to share my opinion about this particular Harbor Freight. I went for the parking lot sale and every item included in the sale was in stock and easily identified. I can't count how many times I've been in that store, but I've never once had to use the restroom... Well, today was the day . Let me tell you, their restrooms are very clean. I absolutely hate having to use a public restroom because they're mostly dirty and smell terrible, but Danville Harbor Freight, they've got their s**t together.... literally!

We are all familiar with and know what to expect at a Tractor Supply store, what sets them apart is…read moreservice. I will admit that I ordered online from this location due to pricing being cheaper that Oak Ridge. I was surprised to receive a text that my order was ready with in 10 minutes or ordering. After a quick bite at a local restaurant, Off to pick up the order. I was greeted upon arrival and offered assistance. My order was waiting for me and I was out the door within 1 min. I want to thank this location for a great customer experience.

I researched water heater repairs and this company came up. I called and spoke to a receptionist &…read moreexplained EXACTLY what I needed - someone to install a control board & even asked if they do that. She asked if it is commercial or residential. I told her residential so she transferred me ostensibly someone who could help me. After being in hold for about 10 minutes someone finally picked up. After explaining again what I needed, this person said we don't do that. I cannot believe a company has a someone answering its phone but doesn't know what the company does.

Orien. Is the man! He helped us solve a plumbing problem. That everywhere else was just. Rude…read more He knows his stuff and will take the time to help

Absolutely the worst customer service we have ever received. I am a long time customer with…read moreSprint/Tmobile. My husband thought it would be a nice gift idea to get all of us new phones and switch to Verizon. WOW HUGE MISTAKE. Happy mothers day to me and my mom. Gave her new phone today sent her to Verizon in Reidsville NC to activate it and transfer over her contact info/photos. She was working with David Johnson. She left her phone there with him for 3 Hours. Now granted she is an elderly lady in her late 70's had to get a ride from her neighbor to phone place. David told her that there is a 50 fee to activate/transfer her photos, contacts. She left phone there and called me right away. I live in Charlotte and was at work at time when all this was happening. I told her no mom you don't pay anything to activate and transfer ur info. We didn't pay anything at Concord Mills location Quincy just transferred everything over and walked us thur the process. Easy breezy. They just plug in the two phones and port everything over. So she said no David says I gotta pay 50. So I called that Reidsville NC store to speak to a manager. No manager on duty he said. I proceeded to ask for a Dm number. The guy on phone said he didn't have it. But then tells me he can have his manager texs me when he comes in. I told him I need to speak to ur manager right away. I told him the suitation my mom's phones are there getting switched over. She needs her phone up and running the is a elderly lady, heart patient, has had a stroke a few months ago. I actually tracked down the manager info and called him at another store. His name is Monty. He apologized for David behavior and said David should of just activated and transfer everything over at no charge . He said he was gonna to call store. Now it's 3 hours later. Mom gets neighbor to bring her back up there to pick up her phone. Guy at counter told mom here is ur phone. She looked at phone and NOTHING WAS DONE. HE DELETED THE TRANSFER STUFF HE WAS DOING WHEN SHE LEFT STORE TO COME BACK IN 2 HOURS LIKE HE SAID. AND TO COME TO FIND HE NEVER EVEN ACTIVATED HER PHONE. MY MOM LEFT THERE IN TEARS, STRESSED, CONFUSED,SCARED SOMETHING WAS GONNA HAPPEN BECAUSE SHE HAS NO PHONE. She calls me all upset. I had to leave work and head over to the Verizon were we got phones from which is Concord Mills location. QUINCY was extremely patient, helpful. Setup her phone thur talking her thur the process. Getting it activated so incase of emergency she would have a working phone tonight. Now he could not get her contacts and photos transfered over. But thankfully for Quincy being patient with her setting this up. And DAVID JOHNSON YOU ARE A DISCRACE. YOU SHOULD BE FIRED. UR JOB IS IN CUSTOMER SERVICE. WE BOUGHT A PHONE FROM VERIZON YOU SHOULD MADE THIS A NON STRESSFUL ORDEAL.MAKES ME THINK WE SHOUKD NEVER LEFT TMOBILE TO COME TO VERIZON IF THIS IS HOW YOU TREAT BRAND NEW CUSTOMERS. WOW. I WOULD LOVE TO HEAR FROM THE OWNER OF VERIZON. I HOPE HE FIRES U DAVID JOHNSON.POOR CUSTOMER SERVICE.

Woody was excellent. He was very helpful and got my phone setup and account handled quickly. I…read morewould absolutely recommend him to anyone.

I've traveled all over the USA and have visited many Old Navy stores that were not trashed like…read morethis store. Seen multiple workers. The doors shouldn't be opened with a store in disarray like this. Direct reflection on poor management.

One of my favorite stores to find all my comfortable casual work & everyday clothes, they always…read morehave a great selection of styles and sizes, the sales are wonderful and affordable also has a great selection of kids clothing

The staff here is very knowledgeable. They know their store inside and out, and can tell you…read moreimmediately if what you need is in stock. If they don't have it, they can tell you which nearby town and store does. Or they will order it and have it shipped to your house. They treat you like a human being when you walk in the door and will go the extra mile to help you as a customer.

the bed I ordered was not the one delivered. I was given 3 hour time frame to deliver. received…read morecall at 7:19 am they would be here in an hour. since I was getting ready for work, I did not receive the call until 8 AM. I had formed my brother that was coming to meet them. They called and advised they were here and I told them my brother would be there in about 15 minutes since he lived only a mile down the road, they informed me they would only wait 10 minutes and would leave at 8:26 as much money I spent they would wait a few minutes for him to get here. I do not recommend this place. I will not come back.

The staff was very informative and helpful. They have a Kingsdown developed mattress testing system…read morethat was amazingly accurate with data collection to help us pick the RIGHT mattress. My wife has a sciatic nerve issue and I have obstructive sleep apnea, so, we needed to get this right the first time. This purchase has helped us both tremendously so far. I am so glad that I walked out of mattress firm and walked next door to the mattress warehouse.