Ollie's is a place that buys close-out items and sells them cheaply. I like to go here to find…read morebooks for a steal. But I cannot resist walking around and seeing what they have in the store. There's always something I really really really need. Of course, I don't, but I tell myself I do because it's so fun to discover stuff. The store is packed with items and the aisles are very small because of it. But that's not a bad thing; it's a good thing. I have to admit; this is the only place like this that I enjoy shopping at. The last time I was here, I found some spray paint for a fraction of what it would cast in Home Depot or Lowes. Who knew I needed spray paint? Even I didn't know until I saw the bargain prices and "had" to have it! My wife doesn't like when I go here because I roam around and look at everything. Why yes, we did need a sushi roller, honey. Who doesn't need one? And guess what? Now we have one! It's a fun place. Go check it out.

Very disappointed with my experience. I purchased a rug in-store and was told I had seven days to…read morepick it up. Three days later, I called the store about 45 minutes before arriving to let them know I was on my way. When I arrived, I immediately saw the rug I had already purchased sitting in a basket. I mentioned that they had already brought my rug up, but an associate insisted it wasn't mine and called the manager to look for it in the back. While they searched, I showed them a photo of the rug and my receipt. They confirmed my purchase was in the system but still couldn't find it. I even walked to the back of the store to show the manager where the rug had been. By the time I returned to the front, the associate had sold my rug to another customer. The rug had been sold twice--even though I had already paid for it days earlier. The manager told me there was nothing they could do except issue a refund. While I got my money back, that did not make up for the wasted trip, the time I spent, or the frustration of having an item I had already purchased sold to someone else. This situation should never have happened. Better communication and inventory control are clearly needed. I expected much better customer service and would not recommend this store based on my experience.