We were greeted by a nice young man and we told him we were looking for a reclining sofa for a game…read moreroom he showed us a few options and we were loading it within a half hour !

My wife wanted a custom door from home Depot. I asked if we could find an alternative and explain…read morehow poor the service was at the store. She said she really wanted that specific door so we went to home Depot. Going back to the door area there were two employees sitting there. I gave my phone to one of them that was on their website with the door we wanted. Well that person was looking up the door or doing whatever they were doing I asked the other person for a price on a door right beside us. The other person said "maybe $600 to $1,200." I asked if I could get a definitive price. She again said "maybe $600 to $1,200." It was pretty apparent she was not going to type the information into the computer and get a price so I gave up. By this time the first person who was looking up the door said they couldn't help me because they were locked out of their account. They printed a piece of paper and told me to take it to the front and the front would scan it and let me pay for it. I took the paper and my wife and I left. Before going to the front we went to the garden area because my wife wanted a Ryobi battery operated chainsaw. Everything was locked up behind cages and there was no one around so I approached the first employee I could find who was on the phone and who appeared to be a manager. As I stood there waiting to be acknowledged another employee came up. The manager told the employee to go check some locks on an aisle and make sure they were all secured and "see what he wants" motioning with her head to me. The employee looked at me but didn't say or ask anything. I followed him to the aisle he was going to which was also the aisle where the chainsaw was located. He never said anything to me and had just walked away. Arriving at the aisle II pointed to what I wanted and said " I'd like to get this please." The employee didn't acknowledge me and began checking locks to all of the cages on the entire aisle. After he was finished he came back and I repeated my request. It was crazy how he acted as though I wasn't even there at first. He couldn't figure out how to find what we wanted at first. He was unable to locate it but eventually he did. He then took the chainsaw and walked away without a word. What was going on we wondered. We were able to figure out he went up and gave it to the customer service desk. He never said a single word nor was he ever to be seen again after walking away with the chainsaw we wanted. Insane. We saw a chainsaw and told the cashier we wanted to purchase that item and pointed to it. The cashier brought it over and set it on the counter and ring it up. My wife then handed the cashier The paper from the door people and said we also wanted to purchase this. The cashier looked at the paper then looked at my wife and said "What's this?" I said the people in the door area told us they could scan that paper and it would allow us to purchase the door we wanted. The cashier showed the paper to the same manager from before and they talked a bit. Then as we waited I asked what was happening. The cashier said they needed approval from another manager because the door was on sale. Apparently we were not allowed to have the sale price as advertised on their website and is also printed out on the paper without manager approval. After waiting a bit I said to cancel the door. I didn't want to purchase it anymore. It was really ridiculous. The cashier said they're just waiting on manager approval. I told them I was not interested in waiting anymore for someone to approve me to make a purchase. After paying for the chainsaw the cashier turned around and walked away without so much as a thank you or a goodbye. My wife was with me so she realized how poor the service actually was and it wasn't me exaggerating. She agreed we would never shop there again and is finding another door.

We went here to buy a small battery operated chainsaw. We already know what we want so my husband…read morewent to find an associate who can help us since all the equipments were locked. The person in charge of the department instead of acknowledging us, went and checked all the locks if they're locked. My husband and I just looked at each other and wondered if he ever saw us. No way he can missed us since we were standing in the middle of the aisle. So, finally, when he's done, we asked him to help us again. He got the saw that we wanted to buy and without acknowledging us again took it and walked away. There was another associate and we asked her where did the associate who got the saw went. She said he probably went to give it to the cashier. A simple, " The saw will be waiting for you at the check-out whenever you're ready" would have sufficed from the first associate! The sale price of the saw doesn't justify us being treated like poop! This is hands down the worst Home Depot that we've been to. Service's very poor and lacks professionalism. We'll never go back to this location again!

We had an ice maker repaired by Palmer's. They arrived on time, and were very professional. They…read moretook the ice maker to repair. I received a friendly call to let me know it was fixed and ready to be delivered. So far so good. I will update after a few months of cold drinks!

From the owner: Locally Owned And Operated Since 1988…read more Palmer's Electronics & Appliances have a friendly and knowledgeable staff to help you find exactly what you're looking for. We sell electronics and appliances including the following brands:*Maytag*KitchenAid*Frigidaire*Amana*Whirlpool*Crosley Appliances*Dish Network Installation*Samsung ElectronicsCome by our Glade Hill, VA location today!

G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

Great overall experience. Furniture was delivered and set up by their employees who went above and…read morebeyond. Very helpful and considerate. Would highly recommend.

Town & Country's staff is super helpful and knowledgeable. I love that they are locally owned and…read morereally care about their customer service. They also have a great selection of brands but can also custom order if there is something you have your heart set on. I highly recommend them!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

Customer care, commitment and attention to detail improvement needed. Don't turn your back on the…read morecustomer after you've made a commitment. After committing to providing better service than the big box distributors, I purchased from Vinton Appliances. I prefer to support and do business with local establishments. However, I was left to move my own, old fridge with my wife downstairs, after you told me "no problem sir, we will move it downstairs". I had to plead with you to actually deliver my new fridge after you confirmed "you make deliveries to our lake location all the time". When you arrived, your crew had nothing but can't do comments vs. can do comments based off the customer commitment you made... Further, after your delivery team did finally deliver and set-up the fridge, I asked them before they left why the water dispenser wasn't working. Their response was that it probably will start once the unit gets cold. I was skeptical on that response as it seemed to be a response just to leave and not address the issue. After waiting a full day for water to come out of the new fridge, nothing.... So, my wife and I pulled the fridge from its spot only to find the new reinforced braided tubing they installed to be completely kinked off by the installers and leaking. I unhooked it and did the job correctly, but now I have a kinked braided tube line that is suspect to kinking and leaking in the future because of inadequate installation. Upon looking over the fridge further, we noticed your installers didn't remove all the protective plastic wrap on a majority of the fridge. So we did that job for them as well. I committed to tipping your installers, and I did very hesitantly, because that's what commitments are - A promise you simply keep.

This place is a rip off. Outrageous interest rate for my daughter who has a715 credit score. We…read morewill never buy anything here again! Please please go elsewhere for your furniture needs.

I went for a childrens day bed. It was delivered and assembled in november, incorrectly. Called…read morewithin an hour to let them know the drawers were not track when they left. I still has to wait another month and a half to get a new bed delivered and fixed. Completely no customer satisfaction for all the whoha I went through. I would not recommend this store.

Bought new Refrigerator 2023, kept making click noise. Young tech came and replaced fan in fridge,…read morestill made same noise. At 19 months fridge quit and lost contents. Haley Service department would come look for fee, but if it was compressor they don't work on them. ??What?? Found someone else to look at it and repaired it and could have been that ice maker in freezer was turned on the whole time. Was not hitch up to provide ice. That was clicking noise I kept hearing and may? have been why compressor died.? Also Whirlpool was of no help except to sell me an extended warranty thru another company! I would NOT buy from Haley's again or buy Whirlpool!

Amazing Sales person and even better delivery service. I am very impressed. I will shop there…read moreagain for appliances

Looking for deals on salvage and surplus items? J&R Liquidations is the place. From tools to…read morechairs, toys to home improvement supplies, they can save you money with deep discounts. This location carries a lot of appliances and tools along with many other things. It's a little cluttered so you can do a lot of digging around to see what's there. Stock is always changing so if you see it today it may be gone tomorrow. On their Facebook page they post many items and you can ask them to hold it for the day giving you a chance to get it. You can also pay by phone.

This is a Bins Store so there's a lot of random things to choose from but you never come away…read moredisappointed because there's always something that you didn't know you needed there. Be ready to spend more money than you expected and always check what the price is for the day.