Schedule an appointment, changed my window and I was on my way. Great service…read more Easy scheduling an appointment by their web site.

Setting up service through the website was super easy. Our technician notified me he was on the…read moreway. He showed up and promptly got to work. He let me know when he was done so I could approve of the repair. I loved the extra touch of cleaning my windows. He was polite and quick and I could not have been happier with my service. I would definitely recommend them and also use them again!

The service was fast and the team is very friendly and knowledgeable. II've gotten two vehicles…read moreinspected by them.

I had rear break pads put on. Very professional and honest place to take your vehicle. They have…read moregained a new customer.

Every few years, I have changed cars. The cars I have bought are older and often need new paint or…read morebody shop repairs and painting. Each time, I have trusted MAACO. I have never been disappointed. They are very careful and absolutely professional.

Very disappointed..was given a 500-600 estimate by phone by John....on dropping off vehicle and…read morereceiving estimate of 900-1000, I told them to repair and paint..additional costs were to strip and repair/paint all dings and dents.Also requested painting black trim at cowling and wipers. Not only was this not done, they broke the seat adjuster on driver seat which requires REPLACEMENT OF SEAT which is NO LONGER AVAILABLE--they denied breakage but lever was in passenger seat on pickup!!!! This is a 300 paint job that cost 900..didn't expect perfection but definitely NOT THIS CRAPPY JOB.

We love Big Moe's. They have done basically all of our maintenance work on a number of vehicles for…read moreour family. Moe works fast, communicates well with you along the way and is very fairly priced. We send our friends to Big Moe's!

They gave me a estimate of 600 but charged 800 to put a valve cover gasket on and claim they…read moregreased the linkage because my key was stuck but less than a week later my check engine is on and my car is cutting back and when I called and told them i went to advanced auto and put it on the machine it gave a code saying it was the coil pack which you have to take off to put the cover gasket on but she going to say 770 for the estimate when I'm telling them it's there fault the check engine light is on.

I would definitely recommend to others as my experience was amazing. The car was ready in a…read morereasonable time for what had to be done. The customer service was great as all the staff I had contact with were nice and respectful. They explained what was wrong with my car and what it would take to fix it. I've been dealing with this issue for a long time and have taken it to multiple shops across town. None of the other shops in town could correctly fix the problem, and First Choice Transmissions did. I would like to thank the staff again! Shoutout to Daryl.

Would definitely be using again and recommending to others. Very fast completing the work and very…read moreinformative along the way. Reasonably priced and for the great customer service worth every penny. Even called to check on vehicle after job was completed. E.Hunt

I called Bisbee Honda service department concerning problem with my Acura MDX. I spoke to Reshod…read moreHarris who was most helpful. He got me in quickly and efficiently. He took detailed notes on the problem I experienced. After I left my car with him, he called and texted me concerning the details shared with him by the mechanic. He was clear on the costs associated with the repair up front and he was quick to call me when the repair had been completed. I was extremely satisfied with my experience and with the service advisor Reshod! Jay Coleman

Our experience with Bisbee Honda of Danville has been extremely disappointing. We purchased a 2015…read moreFord Explorer and were not informed until after the contract was signed that the vehicle had not yet been inspected. Since purchasing it, the vehicle has spent a significant amount of time in repair shops. Bisbee later charged more than $8,000 to replace the original engine with a used engine. After that work, we took the vehicle to another shop for an alignment. This was especially concerning because Bisbee had previously charged us for an alignment. During the independent alignment inspection, the mechanic informed us that motor mounts were missing. Since the engine replacement, we have also had to replace the water pump and the turbos. Now the vehicle is not running again, and we have been told the problem may once again involve the engine. The repeated repairs substantially exhausted our extended-warranty benefits, and we are now left with a vehicle we cannot use. During prior repairs, the dealership made it seem as though providing a rental vehicle was a courtesy they were extending to us. We later learned that rental coverage was included under our extended warranty and that those rental costs were being submitted through the warranty. They were not doing us a favor; they were using benefits we had already paid for. The dealership also replaced the vehicle's touchscreen/control screen. Approximately six months later, the replacement screen stopped working. Because the climate controls are operated through that screen, we can no longer properly adjust the heat or air conditioning. This is yet another repair that failed shortly after the dealership performed it. I have repeatedly called and asked to speak with the general manager and owner, but I have not received a return call. We have attempted to resolve this directly and have filed a complaint with the Virginia Motor Vehicle Dealer Board. Based on our experience, I cannot recommend purchasing a vehicle or having major repairs performed here. I will update this review if management contacts us and provides a fair resolution.

We brought in a 2000 BMW 528i that was purchased from a previous owner. They took the car and…read morechecked it out and explain to me everything that was an issue and could be an issue. So he started at square one to service the car. He gave me timely updates and was very proficient in detailing everything to me. The customer service was great and the outcome of the car was immaculate. He even called and checked on the car after he had finished the job. I would recommend this place to anyone with a BMW. Two thumbs up!!!

Called about work on a car and was rudely told he couldn't do it and hung up before I could even…read moresay anything else. I don't know why this place gets so much praise, but I'll be sure to tell everyone to stay away.

We had our oil changed here two months ago. Today we got a low oil warning light, and came in this…read moreevening to get it checked. The new service manager inspected everything and found the oil filter was a little loose. He replaced the filter and changed the oil again. He could've blamed it on something with the car and charged us another $100+, but didn't. He took responsibility, apologized, and fixed the problem with no charge to us. Great customer service!!

I tried to give this business another chance. I needed an oil change as my car said service…read morerequired. They apparently dropped the tool needed for my car in another trucks engine bay and instead of getting it out had to order another one . Fine... so I tried to drive there around 6pm to see if they had it. I waited ten minutes. No one came out . Lights were in, mechanics bays open. I tried calling 50+ times to check if they had it. Clearly they don't want to make money. I know they have messed up other peoples engines before so maybe this was a sign not to go here.