Rick and the team at Ace Brookstone were incredible! Down to earth, helpful, made 2 keys old…read moreschool, when the tech at the big orange box store didn't work. Really refreshing and fair. Great experience all around and highly recommend!

Stopped by this Ace post Black Friday to make use of a coupon sent out…read more The item was in stock and it was a hassle to make payment. Returned two days later to pick up a birthday gift. Found items in line and they were on sale. Pointed out the items were on sale. I walked back to the rear of the building and removed the sales tag. Also pulled up the price using their Ace Smart phone app. Lower price was on the tag and the app. I was told that I should not remove the shelf tag. The clerk had to call over a manager to override the price. Yes I was able to get it at the sales price. Neither the manager nor the clerk apologized for the inconvenience and hassle. I was not thanked for my business and see no reason to visit this store again. I have made purchases at Ace in Cartersville and never had a problem. This Ace has Unhelpful folks!

Great service and selection of materials. Always my go to store for my home remedies.read more

Great old time hardware store. They probably have one of everything hardware related.Fun to shop…read moreand the guys working there were very friendly and helpful.

This storefront is closed. I drove up there with the impress that it was open, but its not. I did…read morelearn that their facebook page is still active and purchases can be made from there.

This place is hidden gem. They have great pricing and the manager is always very friendly and…read morehelpful. If you're looking for home improvement products, light fixtures even mini fridges this place has got it. Highly recommend for you to stop by.

Nice hardware store. I enjoy shopping here…read more They always seem to have what I need. I stopped in recently to get a 21" lawnmower blade. They had what I needed. It's on my mower now. Another thing checked off my to-do list. They carry Stihl tools. Good stuff. Staff here is always friendly and helpful.

Friendly and helpful staff. Small store and lacks selection of a larger Ace Hardware that would…read morecarry a large selection of mowers, edgers, chain saws, etc.. Has the hardware and plumbing down fully. The value at Ace is service.. Someone will almost always ask "can we help you find something?" when you walk in the door. At the other big box stores the staff seems put out by questions and it's been my experience they don't have any idea what you are asking for and on the off chance the do, they don't know where it is kept. Value at Ace is service. It's my default store and I find pricing in line with the others.

Absolutely absurd that you cannot purchase something online and pick it up in the store. The online…read moreprice that they give you is cheaper than it is in the store! So when you get to the store you find out that you're paying more than what the online price shows. And then on top of that, you can't order online and then pick up in the store..

There were quite a few brands here I didn't recognize. There was a huge variety for a smaller…read morestore. The prices were pretty low in comparison to other other are stores. Well just have to see if these brands hold up over time. Enjoyable experience!

Just moved to the area. Home Depot directed me here since they didn't have what I needed. Ace had…read moreeverything I needed along with amazing customer service. I was thoroughly impressed with the staff. It felt very customer oriented and comfortable. Joe went above and beyond and Reggie as well as the rest of the staff were awesome.

Lets start off by saying since they have been open we have purchased Stihl products from chain…read moresaws, blowers, edgers, weed whackers, blades all with no issues. However over the last year we have noticed a terrible attitude with customer service and helping you find what you need without an attitude! Today 2 of us were in this store looking to spend between $450.00 and $700.00 on a new gas powered lawn mower. Four employees in store doing nothing , 2 in paint area and 2 in the lawn mower section. We asked for assistance only to be told no one knew anything about the lawn mowers.. these are the same 2 who had an attitude in the stihl section ... Not one would even attempt to answer the most basic question on the mowers...! No problem.. we went to Loews and received plenty of help and bought a gas powered lawn mower! We will no longer shop or do business with this ACE Hardware as our money spends anywhere with good customer service! How sad they were good at one time!

I love hardqre stores. I shall love them forever!!! The staff are very polite and help me whenever…read morei Need it. Prices are very good and overall a great store! Call me a glazer if you want, but cara the employee is amazing

I've lost count of how many times I came to this location only to find that the item I was looking…read morefor was not in stock, or it wasn't sold here. Sadly today, in the midst of fall with leaves everywhere, there wasn't a Home Depot paper bag (for my leaves) in sight! (at YOUR store) I was told to look in 2 locations, the 1st was an empty pallet, the 2nd there was none. I thought I was done when I waited in the paint line and was ignored. I'm not even upset. Your location has been going downhill for years, and yet I still came. Today, I'm done. nice knowing ya! You only got 2 stars today cause for the first time in YEARS, somebody asked me if they could help me find something.

I can't say enough good things about this place, they stock a huge amount of Home Depot returns,…read moreopen box items, clearance, and discontinued products, at half or less than retail price. I bought a 72" wifi ceiling fan and a stack of 12" wifi LED ceiling lights for nearly 70% less, all brand new in the box. They even gave me a call to let me know the ceiling fan was in stock because it's a popular item, and they wanted to make sure I got it.

Amazing prices to say the least. This little store is packed with bargains. Jist a few categories…read moreof what they have are ceiling fans, interior and exterior light fixtures, bath vanities some outdoor furniture, and so much more. If you don't see something today, give them a couple days and try again they are constantly getting in new product. If possible have THE HOME DEPOT APP on your smart phone, when you find a product your interested in open the HD app and scan the bar code whatever it shows at HD price you pay 50% of that price. Not everything scans so you will have to ask for a price. As I said the store is packed so if you're looking for multiple of the same item you may have to search around to see if they have additional quantities. My last time in the store I picked up a couple nice semi flush interior light fixtures and cannot be happier with them. Their hours are shorter than most retailers and they definitely have a small parking lot that is shared with a couple other businesses in the little center. From the outside, seeing the building you may be tempted to drive on by and not go in but that's your loss, you need to go in. Here is a pic of the semi flush light fixture I picked up on this visit, bulbs were not on