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    BuildByBits

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Vellve Systems - Look new and like nothing ever happened

    Vellve Systems

    (58 reviews)

    I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

    After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

    Townsquare Interactive

    Townsquare Interactive

    (344 reviews)

    Uptown

    I been with this company for very long a few years ago everyone drop the ball I had two different…read morebusinesses with them and they had big misunderstandings my account was over charged and I still shows that my company owed money I was super confused and frustrated I want to leave this company I was already had another company that want it my business I spoke to Jay one of the main Managers in town square I explained my situation he said please give me two days let e see what I can do he come back to me took care off all the unnecessary drama took care of me and made sure I was super happy and he said I want you to be our customer for live a few years later I'm the happiest customer you have ever seen but any issues comes up I try to solve it with with other departments so far I have never have to reach back to Jay to fix anything for me because he has his team well trained they know how importantEd it is to keep clients happy Jay is a manager by example thank you Jay for all you have done for me and your company wish you long happy life for keeping me super happy !!!!

    Townsquare interactive NEGATIVELY affected my SEO. They have costed me thousands in business…read more Please if you read anything today, read this. DO NOT CHANGE YOUR WEBSITE. Every time you change your website dramatically, you will fall in ranking substantially for a long period of time. Especially when choosing TSI. They could not seem to figure out how to smoothly transfer the website change. My website was never fully indexed on google. TDLR: 1) My website didn't fully index in the 3-4 months I used them. 2) Title tags were atrocious. Zero thought went into them. They targeted keywords that meant nothing. 3) I worked on my own SEO for hours trying to fix their mistakes. 4) They charge extra to run banner ads but say they don't have any way to see their performance. 5) The salesman lie. They got me good. I fell for it. I wasn't even going to write a bad review after all this until they charged me for an additional month. I cancelled the day before getting charged and they said it was too late. There is much more but it's hard to write about my experience without getting angry, so this will do.

    TorchBearer Business Growth Advisors - Founder and Chief Illuminator for TorchBearer Business Growth Advisors: Adrienne Craighead

    TorchBearer Business Growth Advisors

    (2 reviews)

    Belmont

    Adrienne helped me greatly while serving as my mentor through the Community MBA program, in…read morepartnership with Advent Coworking. Being new to Charlotte, Coworking, and Entrepreneurship, Adrienne took the time to help me navigate our project, as well as setting business goals and getting connected with great people and resources in the area. I've enjoyed getting to know her since joining Advent Coworking a year ago, and feel she is a great connector in the Charlotte entrepreneur landscape.

    Wow, where do I even begin? I could literally write a novel, or at least a novelette on the value…read moreand overall experience I had with TorchBearer Business Growth Advisors! But alas, I am confined by character limits in this review l, so I will hold myself to a concise thesis instead. First, Adrienne is one of the most creative and out-of-the-box thinkers I've ever met. I was new to the entrepreneurial world and while I was following my passion to create my own business, I was lacking in marketing expertise to really maximize and differentiate myself in the marketplace. Within the first few hours of working with Adrienne, she outlined a concise strategy to really separate our new business from all the pretenders. The wealth of ideas she brought became the foundation for our brand, our mission and our go to market strategy (ideas I'm not too proud to admit that myself or my business partner would ever thought of) and subsequently realizing incredible growth in just our first year in business!! We beat our projections by over 100%! Hats off to Adrienne, she is one of a kind and the ROI working with her is worth it's weight in gold! Thanks Adrienne and TorchBearer!

    Synchronicity Web Designs

    Synchronicity Web Designs

    (3 reviews)

    Dilworth

    The team at Sync Designs was wonderful to work with. They are professional, helpful, and…read moreknowledgeable. Sync's communication and collaboration was the best I've seen in the business. They are prepared for every meeting and will pace the project to match the client. Sync did a fantastic job of keeping us on track for our requested launch date. We required a little more hand-holding and they accommodated. When we weren't sure what we wanted, they were right there to tell us best practices and options. They worked with us to solve business problems relating to our old website. We look forward to continuing our relationship with Sync on future project

    I don't like to post bad reviews however I have to say that my team was underwhelmed by the lack of…read moreunderstanding of what we wanted, their inability to deliver a product that we can be proud of. Their creative people were NOT! they used some of the corniest common headlines and content that I have ever seen. It was embarrassing. they took our information and consistently misunderstood it. They don't even know what the difference between "Features" and "Benefits". They also had a lot of internal issues with the owner running point from Vermont while the staff was local in Charlotte. Most of the time he over-ruled them and US! They held us hostage over a very small invoice that was outside the scope of services but we were forced to pay. Last, a good friend of mine called me and asked for Synchronicity's info because he had a small change that needed to be made. I told him I was not happy and that they did a poor job, but my friend said it was so small they couldn't possibly screw it up. Well, they did and he called me to tell me the screw ups that he oversaw by them. Do your homework and make sure that you know all of the people there that will work on your account AND make sure that the owner doesn't stick his nose when it is unnecessary. BTW - I am redoing my website and using a much easier platform

    BuildByBits - marketing - Updated September 2026

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