PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

Paul was great. Got me fixed up in a couple of days with some soldering work. Had an automotive…read morepart that had broken and needed some new connections made. Paul was responsive and communicated well. Work looked nice also!

Great experience with Paul and he's a really nice guy…read more I damaged the keyboard on my Dell laptop computer and needed it replaced. It was extremely easy to scheduled a day and time that worked for both of. I brought my laptop and the new keyboard to his office. We started talking and the next thing I knew he had already finished replacing the keyboard and it works perfectly. I highly recommend Paul's services and he will be my 1st call for any tech issues that come up in the future. Thank you Paul!

I had problems connecting with my printer. I called simple support and Clinton was very kind and…read morepatiently tried to help me thru the process. We finally gave up and he said he would send somebody to my house. I took what he told me and very very patiently worked on it until after 1 1/2 hours success!!!! Really appreciate his help and highly recommend this company! I'm certain we will need them in the future.

Simple Support is now my GO TO for IT support! We were interested in installing Starlink. Quintin…read morecame out and performed a very thorough assessment and consultation. He's a great guy and is very knowledgeable and patient. I decided not to install Starlink and instead I had AT&T connect a fiber optic line to the house. Later on, I wanted a direct line from our office upstairs to the router downstairs. Jasper came out and did a thorough assessment and consultation and then returned shortly thereafter to do the installation. Jasper went above and beyond to make sure everything was exactly the way we wanted it and that everything was working at its best. He even went to the store to get the specific CAT-6 cable with the color that we wanted. He was neat, efficient, earnest and, like Quintin, very knowledgeable and professional at what he does. Both men are great to work with, as well is their Project Coordinator Devin. They will give you their all! BTW, I was only charged for the installation and it was a great value for the what they delivered. They are a Blessing indeed!

I worked with Alex on cleaning out my laptop and desktop after many slowdowns and problems with…read moreaccess. He worked with my schedule and was very reasonable.

I needed to upgrade my computer's HDD to an SSD and transfer all my data. IT Carolina did the job…read moreperfectly and responded very quickly

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

Got the vicious "black screen" on my laptop! Nash at HD Computer was recommended and he did an…read moreexcellent job! Knew exactly what was wrong with it when we chatted on the phone ... he had me back in action in 24hrs! None of my saved documents or pictures were lost!

From the owner: Computers,PC and Macs, I pads, Laptops and I phones Repair, Good pricing and professional work.read more

He was great. Knowledgeable, nice guy. Reliable and magical when it comes fixing computers…read more His prices were great! I would use him again! He travel to your home and that is a big plus.

From the owner: Onsite, personal repair of your TV and Computer equipment - at home, or at your business, we come…read moreto you for your electronic repair needs.

I purchased a computer at the beginning of Sep 2025, and I started having problems with it almost…read moreright away. Unfortunately, the place where I made the purchase from was not helpful, so I decided to seek help elsewhere. I found Computer Doc thru an online search, and I am SO thankful that I did! John is the owner, and he responded promptly to my call. I deeply appreciated that he actually listened to me (very hard to find these days!) explain the issues the computer was having, and also regarding the unfortunate experience I had with the store I purchased the computer from. He was able to fix the problems right away, and for a reasonable rate. But the best part is that my computer is now working beautifully! This is such a blessing because I am a small business owner, and this is the middle of holiday season. If I could give Computer Doc a 10-Star rating, I would! I will highly recommend to anyone I know!

Jonathan is amazing! Best buy told my my computer was done for but he was able to quickly diagnose…read moremy computer and fix the issue in no time! Very satisfied with the service :))