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    Build-A-Bear Workshop

    3.7 (38 reviews)
    Closed 11:00 am - 8:00 pm

    Build-A-Bear Workshop Photos

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    Isabelle B.

    I brought my daughter here for her 7th birthday. It was just me and her, no party involved. She had never been to a Build-A-Bear workshop before and since she loves her stuffed toys so much I thought she might enjoy making her own stuffed bear and it would double as a nice birthday gift as well. It was an average experience in the beginning, but by the end I was really annoyed with one of the staff members. It was during the weekday, so thankfully it was not busy at all. My daughter picked out a doll and then we went to stuff it. The staff member handling the stuffing was very nice and really got into that kid friendly mode. It was her birthday and we were not in any real hurry at first so I let her take her time getting all animated for my daughter's experience. I thought she was going to just stuff the bear but she kept directing us to buy more things to put in the bear. That was a little annoying, but it was my daughter's birthday so I allowed her to go ahead and get all the bells and whistles. She ended up getting a few add ons that were under $5.00 each. This included a magical tune and some smelling chip. I did say no to the $6.00 beating heart though. About 10-20 minutes later we finally had a stuffed bear and we spent about 40 more minutes wondering the store to add on clothes and accessories. When we went to check out I suddenly remembered that there was also a birthday bear she could get that would only cost $7 (it was a pay your age deal). So I had her pick out a few more items for the new bear and we checked out. Since we got all the bells and whistles on the first bear, I just wanted the birthday bear to be stuffed so she can dress it and we could leave. We were there now about an hour and we were ready to get out of there. Over all I spent around $70-$80 for the two bears, clothing, accessories and the add ons for the first bear. The same lady helped us with the stuffing of the birthday bear and again she asked if we wanted to add a tune to this bear. I very nicely explained that I had already paid for everything, so I don't want to add anything more to it and just wanted to have the bear stuffed so we can go. I thought I was pretty clear, so I was surprised when she turned around and said we have a special birthday scent for this one. I again told her that I had already paid for the bear and do not want to purchase anything else. Then she really shocked me when she asked if my daughter could at least smell it. Ummm.... Okay? After my daughter smelled the chip and I again said no, she had the nerve to ask if we wanted to add the beating heart. Right after I had told her twice, very clearly that I didn't want to buy anything. Now I am annoyed and feel like I am being ignored, so I very firmly tell her no and again for the third time repeat that I didn't want to purchase anything else. She eventually stuffs the bear and we finally get out of the store. I am not sure if this was just one inconsiderate staff member or if this is how they conduct business. I had clearly said no serveral times and I think it is absolutely horrible that she attempted to go over me by trying to get my daughter to like something I already told her I wasn't going to buy. Three stars for the other staff member who handled our check out and for the nice and clean store. But I took two stars for the really strange (not sure what else to call it) experience. She was nice, but inconsiderate at the same time. I wanted to bring my two other kids in for a fun day, but after dealing with all of that I think we are going to find something else to do.

    Shauna W.

    Brought my daughter in to fill a unicorn that was purchased at a different store. It was a birthday present that she had and they were nice enough to give her a birthday sticker and make her feel special . We were lucky enough to have rocky help us . There was another girl in there but she was not very friendly . Rocky was amazing from beginning to end making my daughter feel special and involved while making her unicorn come to life . Thanks rocky

    Washing a buddy
    Carrie H.

    I brought my daughter to this BABW 1x before, to create a My Little Pony plush, and found it terribly expensive. This is definitely a once-in-a-while option, and not a regular time thing for us. But then my 6-year received a $20 gift card for Christmas, so here we are at BAB again. She perused the website to "view the merchandise", and had her sights set on a Rudolph plush. Since it's after Christmas, I thought oh goodie, maybe they'll be on sale. Umm, no. The Rudolph naked plush cost $25. A little steep for a stuffed animal, albeit he does have nice light-up nose. Unfortunately, the $20 gift card didn't quite cover it, so I had to reach into my pocketbook to fulfill this gift request. An overly-enthusiastic young gentleman greeted my daughter and made the experience positively wonderful for her. Of course he talked her into adding sound, which added on another $7. Thanks, sir. The lovely lady at the stuffing station entertained my daughter in dialog about her previous experience at BAB, and then recommended we dress Rudolph in a handsome ensemble. Thanks again; another $8 for his fair-isle scarf and matching beanie. All-in-all, Rudolph was adopted into our family for $40 + tax. If my daughter receives future gift cards to BAB I may be confiscating them. This is a fun shopping excursion for kids - just be prepared that you won't get out of the store without spending $30-$50 per stuffed buddy.

    D.J. Y.

    CUTE, with a capital C! Kiddos had a wonderful time, staff is well versed in handling a party and keeping things moving. Expensive? Can be, but you find the extras cheaper elsewhere! 4 stars for staff and fun times.....

    Star wars bear in pjs! Fun!

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    4 years ago

    Annalise was so knowledgeable and helpful when we came in! We had a great experience thanks to her and definitely will be back.

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    9 years ago

    Your employee Abigail (Abby) is the BEST!! She is so sweet and great with the children.

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    Ask the Community - Build-A-Bear Workshop

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    Review Highlights - Build-A-Bear Workshop

    Chelsea was AMAZING - so kind, energetic, and engaging with each of the kids we had at the party.

    Mentioned in 3 reviews

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    Build-A-Bear Workshop - toys - Updated May 2026

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