I have been a happy customer for years. They keep a good stock of good used tires and extensive…read morestock of new tires at a great price. They give friendly service without a long wait time. With an appointment Bert Brooks Tire performs more extensive procedures such as alignments at a below average price.

The store sold and installed new tires on my vehicle without inspecting the alignment or advising…read moreme that an alignment was necessary. Furthermore, the service team failed to note the age discrepancy of the other tires already on the vehicle, and neglected to inform me of the shop's free rotation policy, which is critical for proper tire maintenance. As a direct result of these omissions, the newly installed tires have experienced premature, uneven wear and require complete replacement after only 7,000 miles. When I brought this issue to the shop's attention, the only resolution offered was a $30 discount on a new set of tires. This token gesture does not adequately address the premature failure of the product caused by the shop's failure to provide standard professional advisement at the time of installation.

Anytime we have any issue with our cars, we go to Matt Lloyd. They are always honest and will let…read moreyou know whether or not you need service. The front desk always has a friendly face to greet you. We never have had to bring our cars back after they've been worked on and the service technicians are very knowledgeable.

Never dealt with a more honest and helpful auto repair store! Helped me find the most convenient…read moreand affordable option to fix a tire in a hurry!

Every time I've come into Captain Tire they were able to get to me super quick! These guys are very…read moreknowledgeable and definitely know what they are doing. I would highly recommend Captain tire to anyone.

Worse experience of my life. I've used captains ALOT for different things. But never have I been…read moretreated so badly. I called last Tuesday he said bring it Wednesday he'd get to it. I took it and dropped it off Tues because that's when I had a way. He didn't do anything Wednesday Thursday or ever Friday. On Monday I called and said Thursday was the start of my vacation and they assured me it would be fixed. Lied to again no phone call Tuesday. Wednesday I was fuming I call all I got was I'm working on it. Thursday vacation day still no communication. I've lost my deposit at this point. But do they care no. Finally 5: 00 it was ready but too late for me to go anywhere. But nice of him to say your bill is 311.97. just make it 300 I guess that 11 is supposed to help with that 400.09 I lost. I will never use these people again