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    Bug Off

    5.0 (1 review)
    Open • 8:30 am - 6:00 pm

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    8 years ago

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    Batzner Pest Control

    Batzner Pest Control

    (79 reviews)

    A ground nest of angry wasps made my yard dangerous. I guess I am not the only one this summer…read more Luckily Batzner was able to come out the next day from my call. The only part of the process was the timing: I was told to expect a technician between 1-5:00pm. I arranged my day for that timing. At 6:23AM I got a text saying my technician was 30 minutes away. I was still in bed but wondered if this was a glitch in the notification system. But I decided to be ready just in case it wasn't. And sure enough, at 6:50AM the truck drove down my driveway. He got to work immediately, spraying the nest with powder, and all around my house with bug deterrent. I was told to stay away from the next for 24 hours for my own safety because the wasps were really angry. And I was also instructed to let them know if I saw more in the next few days and they would be back out to retreat. So far, a week later, my yard is safe again, and my house has not seen any bugs at all inside. I got a 30 day waranty so I am paying attention to my surroundings in case I get infested again. Thank you for coming out quicky, but next time I will be ready for an early morning alarm!

    Would not recommend this company. Charged me for services I never received. Called Customer service…read moremany times and they would not let me talk to the management. They also charged me for emergency service, which they came out to the house 2 1/2 weeks later to do the service. They contract out all there services to other companies, no one wants to take responsibility.

    Orkin

    Orkin

    (18 reviews)

    I saw the reviews on Google and yelp for Orkin and decided to take a chance, and they may have new…read moremanagement, but my inspector Dorian who set everything up was great. He was extremely thorough. He easily Made a great plan to help us take care of a mouse infestation in our house. He mad a plan to seal every entry point from the roof to the foundation and helped us remediate our attic space. It wasn't the cheapest, but I have been with other companies and I can definitely say everything was the best quality. No corners cut and if you want premium protection, this is definitely It. I've used cheaper local companies and also similar large companies like Batzner. Orkin is definitely the best in my experience. I definitely recommend requesting Dorian.

    Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

    Aptive Pest Control - Outdoor pest treatment for trees and landscaping

    Aptive Pest Control

    (57 reviews)

    Extremely aggressive sales rep in our area is harassing neighbors. We have a no soliciting sign,…read morebut he still rung our doorbell twice and knocked. I gave up and answered to tell him no thank you. He wouldn't listen. I told him I had a service already. Wouldn't leave. I pointed out the toddler under my arm struggling and crying for lunch. Wouldn't leave. I finally told him he was being obnoxious and needed to leave. He acted like I was the rude one but STILL WOULDN'T leave. Mark this as the first time I have ever slammed the door in anyone's face in my life. Several other neighbors reported the exact same thing happening. This company's service might be great, but Hoover Street will never know.

    Sales rep was extremely pushy, overstayed his welcome. I was honestly considering getting a service…read morecontract, but throughout the conversation once I told him to give me some time to just think about it and talk it over with my family is when he started getting very pushy and changed the pricing several times to the point where he was trying to offer to send me money through Venmo to sign up for the one year contract. He was going all over the place with this pricing, offered to do the first service for free, he was going to give me $500 if I signed up because he said he would still be making money off the contract through his commission, the whole thing was just not right with how many times he changed the pricing. Towards the end you could tell he was getting very frustrated that I didn't want to sign his contract. Overall a very bad experience and a company I would not want to do business with,

    Bug Off - pest_control - Updated September 2026

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