I've been here twice now. Once by myself and now with my daughter who is a student at ISU. Place was empty. It was before school started in August. I pretty much get the same buffalo chicken wrap with tater tots. It's a guaranteed winner. My daughter ordered wings and they were considered "good". Waitstaff was fine. Sometimes hard to track down despite being pretty dead. Prices are fine for a college town. read more

Buffalo Wild Wings - Walk - Chicken Wings Near Me - Normal, Illinois

Can someone help me understand why BWW does not honor in app pricing at a location. Paid $12 more for boneless wings + fries at store v what is shown on app. Doesn't make sense if pricing only good for carry out. Isn't objective to get people into your location? I can't think of any other app I have with this restriction and such a significant price difference. read more

Sat at the bar for 10 minutes without ever seeing a bartender. The place was dead. Just got up and left. Not a single server ever even came by. read more

Close this place down. It sucks on every level. Ordered door dash and received all wrong items despite the correct ticket. Got refunded and went to the store to eat instead. They close at 1200 and we arrived at 1045 and were told the kitchen would close in 15 min. Still able to order but they again messed up the order and couldn't correct it since the closed the fryers down right after us. Terrible music choices and only like 6 people in the whole place. Will never go back. read more

This is a college location..probably enough said.. Staff not interested in customers. Ordered wings, they were clearly not fresh. I sent them back, They microwaved them, and dumped sauce on them. They told me they were fresh..there was even a bite out of one the wings they served. read more

This was the worst experience I have ever had in the service industry. At first, it seemed fine. We were a party of 2 and got seated quickly. Our waitress got our beverages and we got put our food order in fast. That was the last time we saw our waitress for 2 full hours. We waited one hour for our appetizer and a full 2 hours and 10 minutes for our food. We saw people that were seated after us were getting served before us and these were groups of people while we were only a party of 2. We each ordered a serving of wings and a side. And our waitress did not check in on us until we asked another server if there was an update on our food. Then, she came over and apologized, however she did nothing to make our experience any better. She had to get the manager who then brought our food out quickly and promised us a 15% discount. The food itself was mid and after waiting this long, we were just over it. We got the check and was expecting this discount to be applied, however we saw only $1.35 was taken off. Huh? We called our waitress over and she explained she could only apply the discount to one item on the menu. So we got 15% off $9.00. What a deal. And we were prepared to tip very well and be understanding, however we felt ignored by our waitress as she kept dodging our table with no explanation. We had to ask 2 our waiters/waitresses for drinks and food updates. Please do not waste your time and money by going here. Get Wingstop. read more

Got seated at a table and waited 20 minutes to get served. There were only 2 other parties there and we just never got greeted. Didn't even get waters handed to us. Got to a point we just left. read more

Manager kicked us out for speaking Spanish and because the server overheard us saying she took 20 minutes to bring us the menu

Wow! Don't bother picking a time for your pickup. 20 minutes late and. I'm still waiting. Never again. Update..... ice-cold food!!!!!! What a joke of a restaurant. read more

I was here just this night, Server was GREAT and it was her 1st day but food took an hour meaning the cooks were quite slow then after we finally got our meals the chicken was dry for my spouse and my nachos were on the cooler side so we took little nibbles but never really ate it so the Server tried to get our meals comped but Assistant Manager Camden didn't know what to do and kept trying to hide the rest of the night and tried to ignore us after a good 30 minutes the other Assistant Manager came and save the night. Camden's incompetents made us wait an extra 30 minutes just to leave. Felt like I was legally held hostage because Camden could not figure out what to do. read more

Ordered 5 tenders with mild sauce on DoorDash and I received a block of chicken stuck together. I took it back and had it remade just to get low effort tenders that also looked and tasted like shit. read more

Buffalo Wild Wings - Chicken Wings Near Me - Normal, Illinois

Horrible experience. All the negatives you could imagine. Incredibly slow service, 2 out of 3 meals wrong, 3rd meal came after we had almost finished the first 2 meals, Empty ketchup container, ice cold child size portion of fries, and no apology or even acknowledgement of the errors. Of course, we won't be going back. read more

We had a group of about 12 people on New Year's Day. We waited 30-40 minutes even though the restaurant was almost empty. The food did not come out together. Some in the group were finished eating by the time others had their food. The waiter was doing his best as he was waiting table for the entire restaurant. The hostess was sitting on the table texting the entire time. My wings were not even completely covered with sauce and were cold. I was so embarrassed I picked up the tab for the entire group. I believe I can speak for our entire group, that we will never patronize a Buffalo Wild Wings again!! read more

Buffalo Wild Wings - Hostess on the phone! - Chicken Wings Near Me - Normal, Illinois

My boyfriend and I went to this location for lunch and didn't have a great time. The server was kind but brought our queso and chips out with our food. We didn't even want it at that point, we just thought our server forgot about the appetizer. Then as we started eating, our food was cold and not that great. Not to mention that they were super slow and it took forever for our food to come to our table. Our server never checked up on us and was walking around the lobby, singing. We just expected better service and food considering the meal for just 2 people was $50 excluding tip. read more

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Horrible parking wasn't helped till i said something smells like gasoline in here don't go here unless you wanna get a headache

This by far the worst Buffalo Wild Wings I have been to, this place needs help! I don't get it, I tried to go here the other day, just to go sit at the bar and get some wings at the bar. But for some reason the servers where not letting anyone in or sit at the bar which is at every Buffalo Wild Wings I have been too it's open seating. It was empty!!!! There where pleanty of seating, open tables there were 5 servers at the front door and maybe 20 people waiting for a table. Which there was pleanty of room, I asked is this a Covid restriction, the servers said no. They stated that there was only one bar tender so we couldn't sit there? And they couldn't seat anyone until there a manager? When I asked where is the manager They did not know. There was plenty of servers, more then enough to sit everyone waiting even with social distanceing (if that was even their excuse) I am not sure what the hell is going on here, but I definitely won't be back....but there are only so many food options in walking area, so who knows? read more

This place is the worst. Always understaffed and those who are working stand around while you have to wait. Went here on the first Friday of March Madness, one of the busiest days of the year for sports bars, and they had a 15 minute wait to sit because they only had 1 bartender and 1 server, for the ENTIRE restaurant! I don't even understand how that's possible. Avoid this place. read more

No person at the front desk. Didn't have my togo order ready by the time the app said it would be ready. Was missing drink and fries from my order. Place was busy but definitely not packed. read more

While this version of B-dubs is the mini 'campus' variety and they have several (understandable 1st day) kinks to work out, they also have the typical B-dubs tap selection, a nice wing-centric menu and what I am now awarding as the biggest TV in town - 120-inches of sports viewing awesomeness! Although the menu is not for everyone, we really love the variety of wing options (try the desert heat dry rub if u haven't) and their willingness to feature new sauces every couple weeks (currently featuring 'Morrocan Fire'), they are inevitably some of our other favorites. (Please bring back the maple flavor.) One would also think all the attention we were paid on grand opening day will wear off once everyone is fully trained, but even when it does, the ISU location in this area should ensure them a healthy life span August thru May at a minimum. read more

Buffalo Wild Wings - Not sure the big B-dubs out by the airport has a 120-inch TV. It's impressive. - Chicken Wings Near Me - Normal, Illinois

I picked up an order and the hostess with pink hair was super cool, nice, and pretty (give her a raise) Also the food was fire and ready when I got there read more

You know what you're coming here for, ingredients nutrient dead by the time they emerge from the boiling baptism to be smothered in excessive sugary gooey substances ranging from timid to burn up your face. This is the classic BWW spot. Despite our daring post-midnight entry, staff was polite and happy to please, too bad we were left with only the fried foods to pick from at this late hour but we made it work well. The wings were real tasty and deserts too. A few of us (ok me and a certain kid named Graham) sampled a squadron of Blazin and regret nothing. I still don't know why I like B-dubs, maybe it's the way I can self-loath in food form. Maybe it's how I indulge in burning up my insides with spices some Asian cultures consider a nice everyday flavor. Maybe it's spending way too much money for way too much sodium and minimally cared for bird flesh. Who knows. What I do know is that I'll be back and after muttering about the prices I'll stuff my sad bachelor self with at least 16 birdie fliers and emerge like a newly hatched chick unable to move. read more

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Service was great. But they were out of alot of menu items. The bathroom was also a few days behind the cleaning schedule.

My wife and I waited 45 minutes for our appetizer of street tacos on a Thursday night. We were told by the waiter another table had received and accepted our order of the tacos by mistake because they also ordered street tacos. We also ordered a large honey bbq boneless wings. A manager did come over and apologize. We received our 2 orders of street tacos for free but we were starving for 45 mins with no apps. We received one order of street tacos, then our wings and then finally got a 2nd order of street tacos. All the food was tasty, hot, and good. The service from Caleb was still good even with the appetizer issues. We believe they were beyond his control. We had a tall coors light and angry orchard which hit the spot. Beer prices are really good. Wing prices have definitely gone up. A large boneless with 24 wings is 20.79. read more

Pretty solid place but expensive food. I work here so I get it for free but would never come here to eat unless it's a thursday and I'm willing to splurge a bit. Food is tasty though. read more

Words truly can't accurately describe how thrilling my stay at the local Buffalo Wild Wings was. From the 25-30 minute wait outside of the location to clinking glasses of cold brews with my friends and family. The food and beverages were on par, really satisfying my craving for freshly prepared chicken strips/mozzarella sticks. If I were to cite any qualms I have with this location, I would address the lack of Summertime Shandys in their beer lineup. I was greatly disappointed by my inability to enjoy one of my favorite refreshments with my colleagues, but the remainder of my experience more than made up for this small speedbump. Will definitely be visiting again, hopefully with a Summer Shandys in my hand! read more

Buffalo Wild Wings - Chicken Wings Near Me - Normal, Illinois

When I first saw this being built on ISU's campus, I was very excited because the closet one was all the way by the airport. Almost every single time I've been here, I've been disappointed. This place is the worst with carry-outs. I ordered a carry-out and went to pick it up. When I got there, they asked for my name and I told them and of course they couldn't find my order on their computer. I told them my phone number to see if they could look it up that way, and of course, still couldn't find my order. They asked me three times if I called the right one and I know I did. Finally they found my order under a misspelled name and mistyped phone number. A few other times I have ordered carry-out, my orders have been wrong. I asked to speak to the manager about all of this and he did not do anything to help me. I also find it ridiculous how many people "greet" you at the front door. There's about five employees at the front door and most of them are talking amongst themselves, not being friendly. There was a worker (in uniform) sitting on a bench, on his phone. Although there are so many workers, I do not receive a friendly environment. One time my roommate and I were waiting for a carry-out order, and the hostesses were "whispering" about us while we were standing right there! Last thing: The parking lot spaces are super tight. I am very disappointed by this location because the others that I have been to are much better. I try not to go to this one as much as I can. Truly disgusting. read more

Buffalo Wild Wings - This was the worker on his phone during his shift at Buffalo Wild Wings in Normal, IL. - Chicken Wings Near Me - Normal, Illinois

Quick & hot food. Love the big TV's & the helpful staff! Great experience every time I am there.

Do not order from this location, the one on empire is much much better. I've had numerous problems here with mismatched orders, soggy takeout orders, inappropriate wait staff, and the cherry on top, wings that were barely cooked. I thought I would give them a second chance today given that during lockdown they haven't been busy at all. The food had been put out almost 15 minutes before the pick up time. The boxes on the bottom were soggy and the wings inside didn't even appear to be fried. I got traditional wings and tried to eat some of the food but it was so slimy I could not finish. read more

This specific Buffalo Wild Wings constantly screws up orders. Not only that, but if you don't leave them a tip for the online pickup orders, the employees purposely screw up your order and take longer than usual. read more

The food itself was good. By far our favorite flavors are Asian Zing, Bourbon Honey Mustard. Spicy Garlic tastes like Buffalo, don't recommend. I like the mushrooms and mini corn dogs appetizers. Don't recommend fried Pickles unless you like overly salty food. But the environment is horrible! There were uncleaned tables everywhere with trash and grease on top of them. Even after we sat down at one table for 10 minutes, we had to get some wipes and napkins to clean the table ourselves. Plus the it's overpriced. Medium wings with two appetizers is $40+tax. read more

So these guys screwed up a take-out order, and shorted us wings. After talking to a manager, he gave us a 25 dollar gift card. Well, we went to another location and found the same order we wanted to make was 25 bucks cheaper if you took it take-out on the app. WHAT? So we tried the gift card, which the app didn't take, so we used it towards the appetizer/beers we bought. Well the card was zeroed out. So the app took the gift card, right? Wrong. First off, the card was only for 10 bucks, not 25. The waitress came back saying the balance was zero. We were charged full price on our card, the gift card was useless. We also were not told about the featured beer specials. All around a frustrating experience. UGH. read more

Love Buffalo Wild Wings but this one disappoints me. I've tried giving it a second chance but every time I say "maybe this time will be better" but it's only worse. I have gotten wings that were cold, not only that but looked like they were tossed hours ago. I left as soon as they brought my food and left no tip. On top of the crap food the service was just as bad. I had to ask for a drink multiple times before I got one. Haven't been back since. Don't waste your money or time on this place. read more

good place lowkey got the blazin and almost died but it's what i signed the waiver for dab dab.

This place has never ever been busy when I have gone but somehow always take 2 hours to get your food. You wait over an hour for your appetizers if you even get them before food which takes extremely long. Same excuse every time " the kitchen staff is so busy today" but there's always only two to three other tables there. read more

I came in on what was a pretty packed and busy Saturday afternoon, yet despite it not only was I seated quickly, but our food was fresh and delicious, timely and terrific. But despite those qualities, that was not the shining star of this visit. What WAS the shining star? More like WHO was the shining star. Our host Steph was an absolute rock star for us yesterday. She had a number of covers and was working her tail off to make sure her guests were well taken care of. And yet despite how busy it was, she didn't talk like she was rushed, she was incredibly personable, and very attentive. For example, when the food came out the team member who brought it out accidentally tipped over my quarter-full cup of soda. Steph was literally right behind her in seconds, cleaning the small mess up quickly, which was just plain impressive. She had a tremendous and fun personality and did her best to make sure that it was the best experience possible. I told her manager (who was also very cordial) and her straight up that this was one of the best service experiences I have had in quite a while, and I meant it. I wish I lived closer so I could come back to this location more often. Kudos to the team yes, but major props to Steph for her superior performance - you are aces! read more

I TRIED to submit this to BWW's website and it just kept clocking. I have no idea if they received my review below but, here's hoping--because it's ridiculous. First though, let me state that this BWW's service is pretty bad. I have online ordered, lets say now--at least ten times and every...single...time, my order is not ready when they quote it will be ready. Every-single-time. And, oddly enough, when I get my order my food is cold. So, it's ready in the kitchen but not ready at the take out station and actually has probably been sitting in the kitchen waiting for someone at the front desk to retrieve it? I'm not sure. Unfortunately though, I'm a buffalo sauce addict and I just can't quit ordering from this place. Moving forward. Today, my order was ACTUALLY ready but I faced an altogether different challenge. I placed an online order and went to pick it up and ATTEMPTED to pay via a gift card--the kind you buy from a grocery store that has a few other restaurants it can be used at. A girl read my order and when I gave her my gift card, she said, "Oh, I don't know what to press on the register to get this to work...". She called over a kid who was at the host stand and he, not even kidding, explained to me that these gift cards don't work. He didn't attempt to swipe the card. I said that it's super weird that these gift cards are sold all over the place in grocery stores and it you're telling me it won't work. His reply was that, yes--they just never seem to work--but he offered to get a manager for me and I asked that he do that. While he went to get the manager, another kid came up and asked to see my card. I gave it to him, he swiped it and boom, a receipt popped out. I kinda laughed and said, "it does work, doesn't it," and he replied that yes, it does and he'd only been there four days. The manager arrived a few seconds after and the kid who figured out how to process my payment was letting the other two people know how to swipe the card to get it to work. Long and short, I'm just surprised that the guy told me these cards 'just don't work'. How many other customers has he turned away simply because he didn't know how to ring up the order? I'd like to thank JOSH, the 4 day employee for handling this and figuring out how ring up a gift card-he was great! BWW. I'm sorry that I had to do this review. I do love you and your spicy garlic sauce--but your Normal, IL location is incompetent. They're so, so very bad. Super polite staff, no question there--but just not sufficiently trained. read more

-parking lot was very frustrating -wings were cold. like actually cold -the waiter never came to check on us -he also almost gave us beer that we didn't order (without carding us). we're all 18 LMAO -all of our drinks were empty and he never came to refill them so we stacked the empty cups at the end of the table and he still didn't come -the dessert took like 10 years to get to us read more

Hope they get their act together soon or this location ain't gonna last. First impression from the parking lot was--why the heck are all the parking spots so darn small? Inside, the place feels larger than it looks like from the outside. Lots of TV's with sports. Generous selections of beer draft selections. Pretty much same stuff as what you should expect from BWW. Our service was just ok. Not really friendly, but not unfriendly either. They needed to bus several tables and had lots of employees standing around who could have helped but didn't take the initiative to do so. That kind of thing bothers me and signals POOR management. Like I said, not the greatest bDubs ever, but maybe cause it's so new they haven't got it all together quite yet. Time will tell..... Definitely room for improvement. read more

It was a hassle to get the World Series game turned on to one of the 89 televisions that was close to me. The Bulls regular season game was on the audio...okay. When the Bulls game ended I asked for the World Series to be put on audio. Nope. "Other tables were watching basketball." Instead, we listened to 15 minutes of commercials as not one of the dozen people left in the place paid attention to the basketball game that was still on the audio. I felt like I sat through enough of the baseball game to have earned that audio over yet another regular season basketball game that no one was watching. Certainly not the end of the world, but when I want to drink beer and watch sports, I won't be coming back here. I'll go anywhere else. read more

I wish I could give them 1/2 star. My first experience with carry out. My facebook message to them is a copy and paste. Steak n Shake has MUCH better customer service. I would like to take a moment of my time to address your customer service. I place a 40 sum dollar order by phone, I came in around noon today and didn't have the correct order. I was shorted 1 burger and fries and instead received buffalo wings. Unfortunately, it was not discovered until I came home to feed the family. So, on my way to McDonald's ( only 1/2 mile away) , I called and spoke to a manager about my order being messed up and I got a " we will put a burger on for you" . That really didn't help much as I had 1 kid that has not eating till I got back with some kinda food. None the less, my nachos were limp and wings were not hot by the time I CORRECTED your mistake.So, I just wanted to thank you for, well, nothing. Signed, Madder than a wet cat read more