Paul was absolutely fabulous. Great recommendations. Got me into trying new beers and flavors. Will def be back if in the area.

I would give only a half if I could. i hope you will use this as a learning experience. Starters, the hostess was on the phone for 5 minutes when we walked in. Once she got off the phone she was friendly enough and walked us to a table. However, the table she sat us next to was full of half eaten food from Chipotle and Canes. There were also coats thrown on the seats at that table. As we were sitting waiting for our food, it bace apparent that the dirty table next to us was actually from some of the servers who worked at BW's. Not very reassuring. We waited an hour to get our food. They brought us the wrong food, took that food off our table and served it to the table behind us. Then they brought our food out but it was cold and items were missing. The servers did not come back and check on us. We asked for our checks, they got those wrong. We finally paid and left. The service was sub-par at best. The food was more along the lines of Arby's quality. Very disappointed. But if the manager reads this, please learn from it and do a better job. If the chain happens to see this review, you may want to talk to the proprietor running that store. read more

Was there on a Saturday and the restaurant looked like it hadn't been vacuumed in about 6 months. Took forever to get our food and once we did it was cold and disgusting. Ordered another beer and after 10 minutes of not receiving it I went to the bar where I waited another 5 minutes without a bartender in sight. It's way overpriced bar food and there are other local places that are better and have much better service. I won't be back. read more

Typical BW3...... clean, organized & great ambiance with awesome music playing! BW3 has a vast menu with delicious foods to choose from! Their wings are big, meaty and delicious.... don't forget Tuesday you can buy original wings or boneless wings: BOGO!! #GREATDEAL. Shout out to Sierra, our hostess who attended to all of our dining needs with a great attitude and friendliness! #SatisfiedCustomer read more

Buffalo Wild Wings - Beverage: Arnold Palmer! #YUM - American Near Me - Niles, Ohio

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I honestly don't know why this place only has two stars. Everybody is so helpful, friendly, inviting, reasonable, and accommodating. It's wings. It's the most simplest dinner in the world. Great sauces, great beers, and lots of televisions. Joe the manager is kick ass, Brandon the bartender is great, Hannah is full of spirit, Sarah the OG and Lauren Mini Mouse. I've spent the last 2-weeks here. My home away from home. Back again next week. read more

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Went to get wings at the Niles location and they said their kitchen was closed. Called Austintown and they said their kitchen was open. Had to drive from Niles to Austintown just because Niles didn't want to keep their kitchen open. Sad that the Niles location has been poorly managed read more

As an owner of a concession trailer I am familiar with fresh food. We ordered wings and fries. The food arrived within 10 minutes. The chicken wings were lukewarm warm and rubbery. The fries were dry and warm. Come on people is it really that hard to deep fry fresh??? read more

El servicio no es el mejor tú tienes q buscar tu mesa y preguntar donde te puedes sentar ... por unas papas fritas tuve q esperar más de 40 minutos ... se les terminó la cerveza y prácticamente olvidaron mi orden read more

The staff was on their phone all the time Talk aloud Pop was flat it took them a while to fix it. read more

Buffalo Wild Wings has the worst on line system in the universe!! I tried to place an order online using a universal gift card. Apparently they will only accept their gift cards on line. Then I tried to place the order by phone but the bundle price is only offered on line. So I have to pay more. In the past I have had more than one occasion when my Buffalo Wild Wings account couldn't be brought up so I could add points or use points. Good food, terrible IT. read more

The wife and I went here while out doing a little holiday shopping. We were sat immediately upon entering and had this terrific waiter named Preston. Drink and app orders were placed while we perused the menu. We chose the Ultimate Nachos for our app which consisted of house made tortilla chips topped with hatch queso, cheddar jack, pico, pickeled hot peppers, crema, cilantro and salsa. You can add chili, brisket, chicken or house made guac for an additional charge. The portion was huge for just the two of us but man were they damn tasty. Instead of wings, I went the Cheese Curd Bacon Burger (extra bacon). It's two hand smashed patties topped with American cheese, Wisconsin cheese curds, bacon, lettuce and tomato. I think I may have said this before but the burgers here are surprisingly good for a chain establishment. The beer was cold, place was clean and the service excellent. Shoutout to the excellent waiter who took care of us. If you should visit this location, ask for Preston, he'll take care of ya right. read more

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Beer was cold, Buffalitos were small and not very filling. Chips & salsa tasted like they had been sprayed with COVID sanitizer. I would have complained, but our waitress ghosted us. read more

Awful location. Ordered food that had a promise time of 8:00. Went in around 8:03 and the hostess went to check and it would be a couple more minutes-- no problem. Fast forward to 8:30; she hasn't updated me, can't be found half the time, hasn't apologized for the almost 30 minute wait past my promise time. Nothing. Food was just ok. More upset with the fact that they allow people to sit there for 30 minutes waiting for takeout without saying a single word to them. If I wouldn't of been starving and their food didn't cost an arm and a leg, I would've just walked out & went elsewhere. Definitely will not be back. read more

We went there for the AFC wild card game. The food was better with the new menu. However, many customers were not only unmasked, but several were walking around and greeting guests, at their tables. This included a lot of unsolicited closed-talking. read more

Hands down the worst service I've ever experienced at a restaurant. Waitress took 30 minutes to let us know that half the the menu wasn't available. Thanks read more

This place gets worse every time. After waiting for the "greeter" finish her personal phone call, she told us there was a 35-minute wait. I counted 13empty tables. I asked if we could sit at one to wait, and was told to wait in my car. Another lady came over and said we could have a table in the bar area. Then, ANOTHER lady came by to say that we couldn't sit there. We had to sit at the bar. I'm disabled and couldn't get on the barstool We left. Three different employees, three different stories. They happily took my money when I bought my gift card. I guess they don't want me to use it, though. Another bad experience. Sad. Used to be a good, friendly place. read more

Got there with my wife for a little after shopping meal and ordered 15 boneless wings and a large fries. What I got was 6 good wings and 9 rock hard nuggets. The large fries was brought out on a tiny flat pan which had very little. Wife's salad was scimpy. Total disappointment but seems the Niles location always is lousy. Aurora location is awesome! I can see why they have a 2 star average. Waitress was nice though. Hope your luck is better. read more

The Blaze,n wings in Niles aren't as hot as the ones in Medina on rt.18. At least not consistent. But atmosphere is always is :) ..... read more

We generally order take out from here rather than going in and recently, the last three times we got wings, the order has been messed up. This time they forgot the sauce on the wings. Yeah, you read that right. How does this happen!? Your main job as a restaurant with "wings" in the name is to do wings correctly. This location is obviously very poorly managed to allow this kind of mistake over and over again. There are other places to get wings, so we'll be taking our business elsewhere. read more

4 of us in the group order appetizers they came fine 2 ordered burgers 2 ordered wings and tater tots with cheese burgers came and tater tots no cheese was told wings take longer to cook they would be out soon took tater tots back for cheese came back after they where micro waved with the cheese other people in party finished eating no wings waited at least 20 min before they came out just told them to box them up and they were not even busy very sad read more

Service was good but the food was eh. I get it it's bar food but you as least want your bar food to taste good. Ordered the fried pickles and a chicken quesadilla. The pickles were well done and the quesadilla had a few pieces of rubbery chicken. I should know that chicken never works out for me here and go for the burger but I decided to give it a try one more time. Mah mah mah so disappointed. I didn't complain because we went for happy hour and this is the 3rd time in the past 6 months that I keep hoping I will get chicken that isn't like that but it happened again. Will I return probably for a beer but no chicken for me. I might just be a picky chicken eater but it's seems to be my luck that I always find that 1 piece of rubbery chicken and I have had tried 3 different chicken items a wrap and naked tenders and the quesadilla. Every time I find a piece that is either over cooked and burnt or rubbery. read more

Buffalo Wild Wings - Bud light of course - American Near Me - Niles, Ohio

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Customer service was horrible. Alexa the waitress had a horrible attitude, was very rude, and had to be asked multiple times for napkins, drink refills, and our food, at one point completely disappeared for a long period of time and we had to ask another employee for our stuff. She was yelling at coworkers in front of customers because she was given another table. We empathize and understand if you're having a bad day but we come to you for your service, the least you can do is provide a good service and treat people with kindness and respect. Do better. read more

Food was good, let me start with that. However our meal was basically ruined due to poor service. I've worked in the food industry before and can understand when someone is having a bad day. This was not one of those times. Our server, Imari, came over and took our drink orders. I ordered a bud light draft, nothing to over the top. 20 minutes later and a table of 10 or so people sat next to us later, no drink. The appetizer we ordered came out, and I asked the gentleman that was helping run food about the beer. Both him and Imari said that the bar was backed up. I get that. Saturday night in a bdubs that can happen. However not even 2 minutes later the sever brings 4 beers to the 10 top previously mentioned, that had gotten sat about 10 minutes after us, I'd like to point out. I waited another 20 minutes before being able to get Imari's attention. Asked where my beer was at, she then told me that she had somehow ordered it for the table next to us, they declined and assumed that was that. So apparently the bar wasn't backed up, she just got the wrong table. I finally got my beer when our food came out, after saying something 3 times. Just terrible service all around. Oh and that beer that she sent to the wrong table? Ya, that was on my check. The same beer I didn't drink. Good thing I caught it. Overall, terrible service and I will not be returning ever again. read more

Such a disappointment tonight when I ordered curbside pick up. Surprised I was missing some of my order and this was laying in the bottom of my bag! Gross! read more

Buffalo Wild Wings - Curbside pick up?? - American Near Me - Niles, Ohio

I frequent this place often to get boneless wings and drinks. I love their sauces but this location as of lately is going in a downward spiral. Don't dare order a to go and not check it yourself when they are "supposed" to do it for you. Today marked the 4th time me and my wife have placed a pick up and my wife waited at the welcome counter for 5 mins before walking to the bar asking for help when there was no one at the front desk. The guy gave her our order didn't check nothing so we checked it for ourselves and what do you know, the didn't have the ranch in there or the 2 other sauces we asked for. This clearly has to be a management issue, on the bag there's a sticker that's a check off list to ensure the customer got what they asked for, needless to say this was not checked off. There might need to be a manager cleanup at this place. I would rather drive 30 minutes to the next location because the service is horrible here. read more

Buffalo Wild Wings - Checklist not checked on a to go order - American Near Me - Niles, Ohio

I just want to start this off saying the buffalo wild wings in Niles is great. People are great and food and service are great. They took the buffalo chips off the menu. This was there bust selling side. This needs fixed at the corporate office. Please. read more

This place has gone downhill the last few years. The past few times I've been in the servers aren't nearly as friendly, and beer selection has declined and the menu is outdated. Stopped to meet friends the week before Christmas recently and seriously, my first three beer choices were no longer available but prominent on the draft list. I haven't really noticed a difference in food except it takes a lot longer to come out these days and more often than not something is missing. It's sad because this was a weekly stop for me for close to 7 years. The staff knew us as regulars and it was always a good time. My how times have changed. I go out to Boardman or Kent now. And side note, the don't show UFC anymore! Not sure what the deal is but Kent still has them. One more reason they will get my patronage. read more

I love BW3's!! Something about it...just a great place to grab some grub and watch a game or just hang out with friends. This location is in a strip center which is a little odd but the staff is friendly and the food is solid!! Their hot sauces here are actually hot! Some wing places dumb down the heat but BW3's doesn't mess around, which is perfect for me! read more

Total waste of time and money! The wings look like they have been heated and reheated yet they charge ridiculous prices!! PASS! read more

Buffalo Wild Wings - No wonder no one comes here!! #ohiosucks - American Near Me - Niles, Ohio

Seven of us went to this location for the first time in around ten years. The food and how it was cooked makes you wonder about the ability of whoever made our food. The service was lackluster on a slow Saturday with only a few tables seated. The fries, potato skins, and other apps were warm at one time in the kitchen. But not on the table. We could hold the potato apps upside down and the caked cheese locked the fries in yes upside down Price for portion size is high. read more

We ordered on their website tonight, got a confirmation. At the time it was to be delivered, got a text our order was cancelled. Called the location, she told us it was because we ordered online and we could probably try ordering again. um no thank you. I do not recommend that location. I will never order from them again. read more

What a horrible place to go Server didn't even know ingredients for their specialty drink and couldn't get order right I believe that its terrible management, they needs to proactive instead of reactive Its a shame used to be a good place and not much to do in this area now there is one less thing to do read more

Stopped in yesterday for dinner and I must say I was very disappointed. Staff: had a "large" party (10) behind me and they took the attention of 2 waitresses and it took attention away from their tables. Waited over 10 min to get a refill on our drinks and didn't even have another waitress check on us even when they seen we were empty. Food: ordered an app and 2 people's food, 3rd person was not sure what flavor wings they wanted. Instead of waiting and putting just the app she put everything she had in and came back for the other order so we didn't get our food at the same time. The food itself was the worst I've ever had! "Grilled" chicken ha! Treated like microwaved chicken with no seasoning. The wings didn't even taste good at all! Atmosphere: was your typical sports bar, nothing that stands out. Return? Don't plan on it ever! Save your money, it's not worth what they are asking! read more

My wife came in at 4ish and her wings were cold, soggy and had the wrong sauce. She politely said she wasn't going to take them and got sick because she is pregnant and certain smells and textures make her sick. She then went back a few hours later to get them but sent someone else. The greeters said "we can't help you guys anymore, you're banned" because "she didn't pick up the first order." She called the store and complained and the manager told her that the only way to get her current order was to pay for the first. She obviously got upset then said that they can't help her. When they messed up the first time then lied the second. read more

Service was horrible. Waitress took 10 minutes to come to the table after we were initially seated even though it appeared that we were the only table in the section that she was waiting on. We had to ask for silverware after our meals came to the table. The meals were not prepared as we had specifically asked. The waitress did not appear to care and showed no effort to be speedy in taking care of us. The manager was confronted and also really didn't appear as if she cared. In addition, after I complained to the manager, the waitress and other employees stood outside the kitchen entrance and kept looking at us eating. read more

Once again, B-dubs let me down with poor service and long waits. Took an hour to get napkins and my check. There were 3 other groups eating, not busy by any stretch read more

Our server was amazing & the food was so-so.. The worst part of the dinner was the bartender with blonde hair and black roots. She was SO loud, obnoxious and vulgar. It was very shocking that her behaviors were accepted at a place like this. I could see this flying at a dive bar but a family/chain restaurant not so much. read more

Haven't wanted to order wings here since I got ones that were bloody and obviously undercooked and the manager told me that was "normal". It's one of my Mom's favorite places and she's treating so I end up there. I've discovered their chicken sandwich and so far it's been fine. Too bad though after several years of enjoying their wings I'm afraid to take a chance again and order them. read more

Ok for a chain restaurant- prices are a little steep. Seems like every time they have a drink special they run out of it :-/

Stopped by here last week and was just disappointed overall. Serving sizes smaller, prices higher and the place wasn't very busy. If it wasn't for the gift card, I probably wouldn't have gone. Shrimp po'boy small, fries cool. Taste was good, but when we finished and left, my wife agreed that we most likely won't be returning. It was nice once. Had a better experience at a Chicago area BWW. read more