Here's my excuse. I forgot the Cowboys had the night game and I was kid sitting. The child wants boneless wings and buffalo wild wings not far and on doordash. Who knew? Im not a bdubs fan. They got rid of the mini corndogs. Always have inferior beer. Now here was a chance for me to get B-Dubs without having to go and waste money on beer and all that. So I ordered a kids meal with potato wedges. Paid extra for some cheese on top of the wedges and two sides of the queso whatever sauce just in case there wasn't enough cheese. That's all I ordered and nothing else. I take that back I forgot about the cheesecake.I just noticed they even forgot caramel on the cheesecake!! So on doordash is ready to be here within an hour. I can watch the game! The order gets there and the receipt is correct but the items in the bag don't match. No potato wedges no cheese no extra cheese for the kid. No potato wedges no cheese no extra cheese for the kid. Said it twice on purpose. I called and talked to the manager Demetrius who was very nice but there was no resolution unless I want to come up there and get the items I paid for. I opened the dispute on doordash for the items not received and I was given an immediate refund. My suggestion is to go pick up your order. If they can get an order with two things incorrect just imagine what they're going to do to your family dinner. Now Im going to miss the second half. read more

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Disappointing visit - Poor quality control and service We visited because we had a $10 Welcome to the Neighborhood coupon. We came in on a quiet Monday and were seated immediately, but that was the only highlight. We were ignored for 15 minutes until we had to go to the counter to ask for service. The food was a major letdown. I ordered the Triple Bacon Burger, and the bacon was so dehydrated it actually hurt my teeth to bite into. It was like biting into wood. The waitress told us that she usually picks some bacon off when she gets the burger because of its quality. We were stunned that she implied that this poor standard is their default. My fiancé's combo platter included a mozzarella stick that had been completely "blown out" in the fryer, leaving just empty, hollow shells of breading with no cheese inside. That showed a disappointing lack of quality control. To their credit, they did eventually bring out a to-go order of mozzarella sticks for us after hearing us discuss it. We packed up the rest of our food in the to-go order of moz sticks, paid in cash and left to avoid waiting any longer. Really disappointing for a BWW location. read more

Buffalo Wild Wings - Bacon hit "burnt wood" stage - Chicken Wings Near Me - Maumee, Ohio

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Fiancée and I had dinner there tonight along with beer, neither of us caused a scene or behaved in an unacceptable manor (actually weren't many people in there at 9:20 pm when we were told we could no longer be served after we ordered one more round.) It's very unfortunate that individuals today no longer desire to do their JOBS!! it was heavily reflected in the tip and it's unlikely we will return. RECIEPT ATTACHED WE HAD food WITH OUR DRINKS!!! read more

Buffalo Wild Wings - Receipt of food w before and after drinks! - Chicken Wings Near Me - Maumee, Ohio

Our family of 4 visited today, asked for a booth, we got one right next to a window, bad idea, sitting next to the window was uncomfortably hot. Tried the Mountain Dew beer combination and it did not come out nearly cold enough. 3 of our 4 meals came out together but our 4th did not arrive until the 3 other meals were nearly 1/2 eaten. Asked the waitress to remove the late arriving meal from the bill or at least reduce the cost. Server did remove the order from our bill, thank you! Just left thinking they could have done better thus my 3 star rating. read more

Been here waiting for a to go order (6 wings with fries) for 30 minutes that was placed over an hour ago and all this food has been sitting here the whole time I have been here. Zero communication and when the girl working the register was asked about the orders (there are 8 people waiting for to go orders) she was very rude and then went and hid in the back for a good 15 minutes. I have never seen so much disorganization and lack of customer service at a Buffalo Wild Wings in my life. Get it together. read more

Buffalo Wild Wings - Been here waiting for a to go order for 30 minutes that was placed an hour ago and all this food has been sitting here the whole time. - Chicken Wings Near Me - Maumee, Ohio

Wes out server was fantastic. He checked back multiple times to see if everything was ok, brought refills on our beverages when glasses went down to only a 1/4 left in glass. Wings were great, delivered to our table quickly, hit, and crispy. Restaurant was clean, and well lit. read more

I really like this place and it is clean I should say. Try the southwest ranch with your meal it's good and I never liked ranch.

Took my mother to watch a football game. We sat at the bar and ordered 2 beers and 1 chicken wrap. After 55 minutes I asked about it. The snarky bartender checked and said they were backed up. The whole bar was served and new guests were being served. The bar area was 70% cleared out. The bartender then put a new order in and I said: "can I speak to your manager?" She said yes. 20 minutes go by and no manager and the food shows up. I asked for it to go and my bill. I had to ask for the food again after 5 more minutes. The bartender tells me it's his job and her job to do so. Still no manager. I pay my bill and they took off the wrap cause they could see how upset I was. No apologies no manager no good service. Go to another location or ANY OTHER BAR TO WATCH SUNDAY FOOTBALL!!! read more

Buffalo Wild Wings' food is usually average.. always the same. Anyways, I came here to write a review for Weston aka westie bestie . Weston was very friendly and treated my brother and I with kindness. I highly enjoy upbeat, and outgoing servers. Thanks for making our dinner enjoyable! I would also like to add that I will be going to this location rather than the central avenue location due to how busy the other location was. read more

Worst experience at any Buffalo Wild Wings in the entire country! I've never had to ask for the manager. But this location clearly does not care about customer satisfaction. Just look at the comments below. My experience is not a one off. Their take-out staff may as well be replaced by an ipad that rudely informs you of your "promise time," and then tells you "it'll be another few minutes" any time you inquire about your order. My promise time was 730, I did not get my order until 825. When I asked for the manager, because NONE of the staff were capable of communicating just how long the wait may be, she took 20 minutes to come out herself. She informed me, "no one showed up to work today." I did see her frying up appetizers herself. Was the food good once I got it? No, I ordered wings and a wrap and somehow the kitchen took 30 minutes to make a wrap. And all the rest of my order sat and waited on the counter, cooling off. When this was all brought to the manager's attention, I was told my order would be amended. That did not happen. It's been a week and no changes have been made to the total I paid for this lackluster order of fried food. Waiting with me this night were at least 5 other people waiting for their take out orders, and a stream of doordash delivery drivers that cancelled the orders due to the wait. Instead of metering orders and limiting tables sat, this store's idea of service is "make them wait" Unacceptable. read more

we eat at the bw3 in bowling green, oh. quite often, and it's always a good experience. we were near the one in maumee today and stopped for lunch. it was nearly empty, but we waited a few minutes to be seated. our server took our order and we waited 20 or more minutes before we asked our server what was taking so long. she said she'd check. 5 minutes later she told us it would be right out. our food came about 5 minutes later, and we asked our server for plates and silverware, and she told us that she waits til people order to see what they'll need. she went to another table to get their order drink, and a couple minutes later she brought silverware and a couple plates, with only 1 plate had a paper on it and both were very wet. at that point we decided to go somewhere else. we won't be returning. read more

The SERVICE IS TERRIBLE AVOID THIS PLACE AT LUNCH. I've been here an hour and my food just arrived, my client's food is still on the way... read more

This has to be the worst/slowest kitchen staff in all of Toledo. 45 minutes for an order of chicken chunks, while the restaurant is absolutely empty mind you, is totally ridiculous. Do they not know how to use a fryer? I will not be coming back to this location. read more

I know hired help is hard to find nowadays. However, our food took 45 minutes, at least, to come out of the kitchen. When we got it, we all could tell it had been sitting for a while. Most of the items weren't hot. My wings were overcooked and dry. The other dishes for the four of us were decent, but were warm. I got a side salad and my wife wanted a fork herself. We told the server that we needed silverware and more napkins for the amount of fingerfood we had. After at least 5 minutes, we asked another server for those items, and we had them in less that 20 seconds. The $5 side salad was sliced iceberg lettuce, 4 half-slices of unripe tomato and a few shreds of parm cheese. Certainly not a delicacy. My wife's water glass had lipstick on it as well. In a nutshell, the food wasn't hot and the service was bad. I'll never go into another Wild Wings again. read more

Ya well nothing has changed! Ordered Nachos, 48 minutes later our server comes and ask, did you order something? I was like are ya serious?? She like ya. I was like ya, 45 minutes ago. She like oh. Wtf???? This is why I HATE THIS PLACE! They are awful!!! Do NOT come here!!! read more

Buffalo Wild Wings - Busy for NFL Game Day! Not my choice but it is what it is. - Chicken Wings Near Me - Maumee, Ohio

I'll give it a 3 star review first off Jill our waitress was fantastic she knows what's best and what to get Second off we ordered the House sampler that came out 10 mins after our entree! Jill said oh your appetizer still is not out we said no she said I'm very sorry let me look into it so she brings it out the Onion rings were super thick and slimy were very hard to keep down the nachos were amazing but the wings came out first and they were drenched in sauce and were more on the cold side I mean hey bring the wings out first they should be hot but I think they were more worried about the sauce the lemon pepper sauce was to much very salty not sure about this trip this time $45 with a discount I don't think it was even worth $45 maybe like $25-30 but idk definitely going to be a while till we come back to this location read more

The waitress and hostess were both really nice. The place looked clean including the bathrooms. The food was pretty good. The wings were really warm instead of hot, and the kids Mac was a little dried out, but it was pretty good tasting overall. read more

Bruce was our server and he was absolutely top tier. Seriously this guy was the best server I've ever had. He's a great example for how all servers should be. read more

Well I usually go elsewhere to eat but really was feeling the cheese curds and spicy garlic wings at BWs. Wings were awesome but curds 14 were burnt and had no cheese. I got it to go and didn't want to go back. Bartender was great. But 11.49 for cheese curds 14 I was not happy! Many tvs to watch everything great atmosphere. read more

Great staff and great food! I was with a group traveling for business and collectively we decided, to grab some wings and beer- who doesn't like wings and beer on a Saturday evening? Our server made a couple suggestions from the local bell selection... fantastic choice! I have noticed, there is usually menu items on the menu that are not available all over the US. Sooooo, let me tell you about those Dirty Dubs Tots! You cannot visit BWW without trying them. I'll end with that - you will not be disappointed. read more

Buffalo Wild Wings - Some of the new wing flavors - Chicken Wings Near Me - Maumee, Ohio

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Next visit: when paying for a cup of blue cheese, should it not be HALF full??? Dry food, dry wrap, dry chicken fingers, dry wings. Poor slow service. Servers disappear or stand at kitchen door chatting it up. Remember when BW's was great? The worst part, we'd like to leave!!! No server so no bill!!! This is STUPID. "Make BW's Great read more

BW needs to close their pickup Service until they can figure out how to do it. Ordered online and the first clue appeared, food would take 70 minutes to be ready for pickup. Upon arriving at the given time , found 10+ people waiting outside asking each other what to do. An orderly group keeping social distances moved into the restaurant only to be given a beeper and told to wait outside. No employee ever came outside to talk with the people gathering (20+) now. Now out more than 90 minutes from ordering. They need to send someone to the Olive Garden to find out how. Will not be back until long after pandemic over. Service was not great prior to current problems. read more

Seated right away. Hostess was friendly. The server was walking by after about 20 minutes (we figured they forgot about us). He stopped and said, "I didn't know they say you in my section," and it just went downhill from there. We ordered everything at once but came out sporadically. They got one order completely wrong (wings came out as loaded tots) and our fries came out after we were about done with our food (I'm guessing the server didn't put them on the original order... the girl looked baffled when we asked about the fries when she dropped off the wings). The manager took off the fries because we refused them because we were done with the rest of our food. Fries were not meant as our dessert... overall, $73 for a bad experience ends my trips to BW's. read more

The service I got here today was awfu. I ordered of Uber eats and they waited till my driver was there to pick up my food to tell me they didn't have what I ordered (a chicken rap) so I asked for something else (a chicken sandwich) and they didn't have that either so I went to cancel my order and couldn't get the full refund because they waited for my driver to get there to let anyone know they didn't have any of the food i tried to order, waisting both of our times. When I called to speak to a manager (I asked politely I swear) the person I spoke to was extremely rude. read more

Got seated right away. Server was prompt, friendly, and attentive. Appetizer came out within minutes. Food was served in a timely fashion. Burgers were very good! All the TVs were working, so we had plenty of entertainment! read more

Food was not what was advertised, way less than what we paid for. Server was terrible and intentionally would not serve us. Food took so long to come out and then was cold when it finally got to us. read more

The servers are slow, the food is mediocre, managers are unkind to employees around them. If you want nasty food and rude managers around you this would be the place to go to. Never coming again. read more

Please save yourself the trouble and do not eat here. The moment you walk in the door you are greeted with an awful smell, I can't quite describe the smell but imagine a locker room after years of neglect. The table we sat at was "cleaned" by one of the servers.. and by cleaned I mean he took a dry towel and spread the existing crumbs and barbecue sauce on the surface of the table.. service was bad and after I asked for a tray of carrots and celery (which I thought came standard with your meal when ordering wings) I was greeted with what appeared to be a half eaten carrot stick and 3 celery sticks.. NOT GOOD. I will never be back. read more

Not even going to give it more than one star. Our order was taken incorrectly. Our food was served cold. And when we ask for the manager. Becca came to our table with an attitude already on the defense. This is the worst food ever. Don't eat here read more

I've been here for an hour and 30 minutes messed my order up and still haven't gotten my food. Don't come here if you don't want to starve. My friends food was cold as well when they brought it out. The waitress also forgot about our orders and didn't bring it out in time. Don't feel like paying might walk out. Oh the cherry on the top when I took a poop there was so toilet paper. They also added another tables wings to my order. read more

Buffalo Wild Wings - They added other wings to my order - Chicken Wings Near Me - Maumee, Ohio

The only two times I have ordered for delivery, the ordered has been messed up. I find it silly that the restaurant doesn't try to resolve in a better way, other than contact the delivery service or come get the missing part. So nonchalant about it. It costs too much to be paying for cold or missing food! read more

I was invited to a bday dinner with a group of 20+ we started with 2 waitresses but ended with only 1. Very hectic. Waitress was overwhelmed. I spoke with manager to advise that waitress was very pleasant and tried to handle our party along with the other tables she was responsible for, as best as she could. The manager seemed uninterested. Besides all of that the food was cold, not seasoned, they had orders wrong and yelling out orders "Who had honey bbq with buffalo and fries!!!" "Who had nachos!!!" (You get the point..lol) I'll pass on Buffalo Wild Wings!! read more

Buffalo Wild Wings - Lemon Pepper or lack of! - Chicken Wings Near Me - Maumee, Ohio

we ordered online pick up and they didn't give us any of our fries and not the correct sauces. we would have went back but after a long day of traveling we were tired and just wanted a reliable restaurant. Very disappointed!! read more

Hi my name is Rachael and after thorough consideration of what to rate out of 5 stars, I've chosen one star because of the terrible service I've received this evening. Our server was absolutely amazing but this institution's philosophical beliefs are old fashioned and sexist. My food was delivered with hair in it, absolutely outrageous. What a calamity, im scarred from this experience and I have been diagnosed with salmonella sulfate in my throat and I am dying. Overall the hair I discovered in my small sized honey barbeque chicken (boneless) has left me and my acquaintances absolutely mortified. The hair appeared male. Yet again loose policies limiting women's hair in hair nets when it is our birthright as women to have long voluminous hair in the workplace. The planets have aligned and us women must take a stand against the patriarchy that is buffalo wild wings. That concludes my review Sincerely, Rachael Frueston read more

I have been to numerous BWW, and most are poor to middle of the road at service and food quality. This BWW is what one expects when visiting a sports bar! Service is excellent, especially in this post-apocapandemic we are in. They follow all health and safety guidelines while delivering amazing customer service. I grabbed a beer while waiting for a carry out order. The bartender was amazing and friendly, and the host made sure that the carry out was brought right to my table. Thank you Maumee BWW for restoring my faith in this franchise! read more

Restaurants that offer reward programs should support them. On 4-28-21, I took my daughter's family to eat. The bill was about $90. I scanned the barcode on the receipt when I was there. I checked the app a couple days later and all I was credited with was two 10 point check-in's for that day. Thru the app, I wrote to them, giving all the info on the receipt. They never responded. They apparently don't want my business! read more

They have poor customer service and their spicy chicken sandwich was burnt and disgusting.

Ordered it to go. We got there to pick it up 5mins past the time they said so they had extra time to get it ready with it being a Saturday night. We go in to pick it up and waited 15mins. I Got a chicken wrap with no tomato and when we picked it up it had tomatoes diced so tiny it was next to impossible to pick them off. I tried to order the macaroni and cheese and it said they were out but let me order the kids menu macaroni and cheese (later found out it's the exact same recipe). All of our food was ice cold like it just barely came out of the refrigerator or it had been sitting a while. I called the manager to complain and he apologized and said I would be receiving gift cards in the mail. A month later and still haven't gotten them. read more

Bad. Bad. Bad. I honestly have nothing good to say about this place. Do not bother coming here. Unless you're coming here for a drink, this place should be avoided. Why you ask? Let me tell you: Food: took forever. And I mean about a half hour or more between ordering and getting it. It was a disaster. My kids Mac n cheese was way too hot, you might think its a good thing, but trust me, it was ridiculously HOT. My buffalo chicken sandwich. Cold. Dry. The sauce was only in the center of the sandwich. The buns I could have used as hockey pucks. The cheese, just a dry piece of rubber stuck to the chicken. Fries-cold. My husbands Reuben burger: I actually laughed when his plate came in. The meat was this burnt disc slathered with sour kraut. Suppose to have corned beef in it. He had to eat half of his sandwich to find it. The service: ooooh the service. To say the least, if we were served by a kindergartner, things would have been better. First of all the restaurant had run out of cups (that's what we were told). Apparently my hubby ordered the last burger there, because they also ran out of them. The refills? Total joke. Hubby had to go get his own several times. Kids didn't get refills on their pop. It wasn't just our server. Another person brought in appetizers, he was also totally unprofessional. I would never come back here. Food gets an F and service gets a D. read more

This place sucks. waited here for 1 hour and 45 minutes. this waitress didn't realize we didn't have our food. this is communism. thanks biden. thanks for the gas prices being so much. and my wings being expensive. this is all your fault biden. might as well ship me off to ukraine after this shitty service. sorry for my french. read more