The last two times we ordered wings from them, they were entirely tooooo crispy! Very difficult to eat. We usually go to dinner early in the evening. The staff is overly concerned about setting up for the evening crowd. I was underwhelmed with service. read more

I made a DoorDash order from this restaurant recently. On DoorDash, it's listed as "Wild Burger", but make no mistake, it is Buffalo Wild Wings. My order was an All American Cheeseburger with pepper jack cheese, pickles, mayonnaise, and mustard. For a side, I got the tater tots with the recommended cheddar jack cheese. The All American Cheeseburger is a double patty burger, but it doesn't resemble anything like the burger on the DoorDash app. The app shows a double patty burger with cheese on the top and another slice between the burger patties. However, it appeared to me there was just one slice on the top burger. The burger was fried well and pretty good. The tater tots were plentiful but I'm not sure about the recommended cheddar jack cheese. I wasn't sure if that was a cheddar jack cheese sauce or if the tater tots were supposed to be tossed in a cheddar jack cheese powder before frying, but there was no sauce and the tater tots were not cheese flavored. There was an upcharge of 65 cents for this option, so I was a bit disappointed because I don't feel they delivered. Delivery was quick, and the items were packed in a eco-friendly corrugated box with the burger on one side and the tater tots on the other side. Overall, I give this establishment 3.4 stars. The burger was good and the tots were crispy and not overly saturated in oil. I would opt out of upgrades to the tater tots because I'm not sure if I'd reliably get them. read more

Buffalo Wild Wings - All-American Cheeseburger - Chicken Wings Near Me - Kettering, Ohio

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Was here a few nights ago on Thursday night football Bengals vs Ravens Place was packed as expected. Got there about 15 minutes before the game started was seated as quick as they could took forever to get anything to drink at the table for obvious reasons. Our waitress was doing the best she could. Her name was Chelsea at the place was obviously understaffed just a bunch of teenage kids with no clue about service, or being attentive or anything as I looked around. Simple, boneless wings but the ones my dad and I shared were overcooked and pretty crappy food We each had a beer and nachos appetizer with some kind of chili dip in a bowl. It was OK but for the price this food is mediocre at best and they're charging premium prices. I am from Seattle and I've been to dozens of area Buffalo wild wings there, and they're pretty much all the same as this one 50 years from now people will be driving their flying saucers to the restaurant and complaining about the overpriced. Bad food and slow service. read more

Great service. Good drinks. Good sports bar and good bar food. Large seating area full r large parties. If you're into wings, check this place out. read more

I enjoyed my lunch! The best double cheeseburger! The edges of the hamburger were alittle crispy, juicy, the toppings were fantastic! Loved the iced tea...very enjoyable! I'll be back soon! Excellent service! Great price! read more

I've been coming here for years now and the bartenders, servers and managers are all amazing! The atmosphere is always great! The food is always fresh and if there's ever an issue (which is extremely rare) they fix it on the spot with no questions asked. read more

Worst BWW in the area. I can count the amount of times I've received a warm meal here on one hand, and one of those times included a fault fire alarm blaring for the entire meal. Make the drive to go to a different location. read more

Kyle at the front desk gave a fair amount of attitude when asked simple questions about the place. Very unjust!

The worst serving of french fries I have ever had. Dark brown nothing more than an inch long. Very disappointing. Will not go back.

The Mac & Cheese was semi creamy with a rich flavor. The fries were the right amount of crispy & seasoned perfectly. While my visit/meal was above average my mom and dad described their wedges as "over done". On a side note, each of our entries came out to the table at different times. My brother didn't get his food until the rest of us were about done. Super sad face. Our family did enjoy the trivia game while we waited for our food. read more

The food and the service at this location were fantastic. Our server, Logan, took very good care of us this evening. My wife tried to order something that is no longer on the menu, and he was able to figure out how to get it done. He made sure our food was piping hot, which I appreciate very much. BW3's is lucky to have this young man on board!!! Thanks again Logan!! read more

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We had dinner there last night, friday night. This is a big restaurant. They were not very busy. Ordered the sampler platter. The server said she would need to check and and see if there were out of onion rings... she came back and said they were and asked if we would like to order anything else. I asked if we could just sub something. She said that wasn't allowed because the manager doesn't allow it. When I asked why she said it messes up the food cost. We would have ordered French fries which are cheaper than onion rings. I think the issue is it would create a variance on his ideal usage reports for each product. I can see where that's an issue for him. Not for me, the customer. Somewhere the higher-ups have created the expectation that numbers or more important than customers, especially since its more profitable to sell fries and charge for onion rings. Andrea, our server handled thr situation as well as she could. Was friendly, and attentive. Food was good! read more

Thank goodness Cory is gone. Would not recommend that ANY company hire him. By browsing thru other BW reviews, seems like BWs is no longer a valid/safe/clean place to eat. Omg. Last straw!; no more Corona Lite. Server said they had it but served Corona Extra instead. Huge difference.! read more

I would not recommend this buffalo wild wings. Every time I have gone to this location I have had issues. Whether thats with my food, my service, or my bill. I have had countless food mess ups and incorrect bills given to me at this restaurant. When its done right, the experience is amazing. But otherwise, which is often, ruins the dining experience. read more

Worst experience I've ever had in a restaurant. Not busy when we first arrive. Left to sit and wait 20 min before waitress took drink order. Then our food order took an hour and half. But wait it gets better. Waitresses kept bringing out one order at a time and couldn't find which table had what. We watched this happen 20 or more times (one plate at a time) who does that? The whole table should get food and eat together. Then finally brought ONE order to our table. Party of 6. Waitress said yeah we bring them out hot. What? Nope very hard and cold food. we couldn't really eat it. Each one of us got our ordered plate 10-15 minutes in between each ones Then they tried to charge us another tables order with ours on our bill. It took another 20 minutes to get the bill figured out. We aren't complainers! Told manager and he said well you and 25 other people are complaining tonight. Well "get your shit together! I know I manage a childcare center. Call offs suck. But you have to admit it's not going well and press a reset button or just say I'm sorry: We arrived at 9 pm celebrating graduation. Didn't get out of there until 11:30. And we were all pissed and disappointed by the end of it. All I can say is I hope it doesn't overshadow my son's special moment. We were trying to celebrate. Will NOT eat here again! EVER! read more

Service is great and management is very friendly. Food is pretty mediocre for the price.

Babydoll, I had the worst restaurant experience of my life at this location! Not due to the food, but due to the service. Waitress took forever to greet my table, did not check on us once, we got our food from another person and literally did not see her again until we flagged someone down to get our check. We saw her chatting with people instead of doing her job. Nobody checked in on us for almost an hour. No refills were given. So so so terrible will never return to this location. read more

We stopped in while shopping in Kettering. A perfect way to wrap Christmas Eve shopping. Couple beers and some great food to take for the fam! Sydney took great care of Jacks and I even though they were winding down for the eve. The staff was way cool and more chillaxed than they usually can be! This is a happening spot and usually so packed you can't get close to the bar! Very nice afternoon! read more

I have never had a bad meal here. Every time I get a new sauce because there are so many! My favorite might be the Parmesan garlic sauce slathered in the obviously homemade ranch that is provided. This delectable meal can only be eaten properly with a boneless setup with none other than a Fork and knife. Once acquiring these two sets of silverware it's game on my my mouth as the fork plunges the boneless chicken chunk in the vat of ranch while my mouth waters and asks for more while I also subsequently get stares from other customers considering how good this food is. Will I be coming back? Duh read more

Legitimately the best customer service, I have ate here twice within the last months once sat down and once pickup. Both times issues were presented like when we sat down they forgot to put in our order for wings, but they made it better by doubling our order and comping part of the meal. The take out I ordered was a little behind and they did not get me my side of fries for my 10 piece combo, but they made up for it by giving me 30 wings. 20 free of charge. I don't know who handles customer service here but good lord they know what they are doing. Fantastic job keep it up! read more

We ordered carry out and found what look like feathers still attached to a drumstick. This is disgusting. Why would they serve this to us? Don't they have quality standards in their kitchen? This made me lose my appetite. I don't think I can eat Buffalo Wild Wings again without picturing deep fried feathers attached to their chicken. Yuck! I don't think I want to eat chicken here again... read more

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There is a problem here getting food out to everyone at the same time. Over the last year or so,with two or three people ,no more,one person gets their food and ten minutes later no one else. We catch a server and ask,sometimes food is cold and been sitting in back,sometimes it comes out a little later. We assume they messed up order and hadn't cooked the rest of order yet. At least once the order was not put in correctly,and they said it would be awhile to get rest of order,meaning all these occasions someone got their meal and pretty much finished before others got food. This has been happening over a period of more than a year ,that should tell you this place isn't run properly and they need to change something because it's a common problem there..... read more

Food barely warm. Service friendly but slloowww. Ambiance sports bar. We like the Thursday deal BOGO.

I have been going to the BW3s on Stroop Road for years. The service and food USED TO be great! But now it just continues to disappoint me. I still go here because the location is close to my house and it's a place to go for a quick casual meal. I really wish there was a Roosters or Frickers close by. The food at those places is so much better. Tonight I ordered a chicken sandwich with medium sauce and blue cheese. Check out the photo.... not much of either. How very disappoint read more

Buffalo Wild Wings - Chicken Wings Near Me - Kettering, Ohio

Megan was my server and she was great! i always get the cauliflower wings and she's the first person to clarify if i was okay with them being cooked in the same oil as the meat. i really appreciated that. read more

Left tip on table and used card to pay for beer and appetizer. When it cleared it was $8 more than I signed for. That made the tip 50% of bill. What? Never had this happen before and I won't go to war for 8 bucks. But their off my list. Food was meh and service lacked. Only thing going for it is convience. read more

Went in for lunch today, I ordered Naked tenders which were extremely too salty, I mean not edible. Talked to manager she asked if I wanted something else I said sure, I choose boneless wings they were out in less then 1 min, I ate a few but they tasted and looked like they were old but re-fried they tasted really bad, did not finish them. The tenders were credited but I got charged for the wings, I did not pursue any credit or discount but WILL NOT EAT THERE AGAIN ! Service was good and tipped the girl, but food SUCKED. My advice eat elsewhere. read more

I love this place my parents and I are regulars here and every time we go here it is the best service the employees are so nice and the food is the best of the best every time we drive by we prefer to eat inside instead of carry out because of the amazing service good job read more

I had the worst "meal" at Buffalo Wild Wings in Kettering,OH. I ordered the black bean burger because I'm a vegetarian. The food arrived before the rest of the table orders without eating utensils, napkins, mustard, ketchup etc. so I had to track down a server. When I bit into the burger, it was a meat burger. I tracked down the server again and she told me it wasn't meat and only looked like meat. I brought her to the table to see for herself. She apologized and another black bean burger arrived a short time later. It was burned, the cheese wasn't melted, there was no tomato, lettuce etc. And the fries were cold. The manager comped my order which I didn't eat and left hungry. I will never eat there again. Horrible service. Horrible food. read more

this restaurant has been delivering poor customer service for several weeks now I go in about twice a week. Servers have been spitting in peoples food, and they do it where everyone else can see them. In addition, are they have been letting people smoke. The bartenders at the restaurant have a poor people skills and smoke in front of the customers read more

We left one Buffalo Wild Wings to come to this one as the person that answered the phone said there was plenty of tables open and we would have no wait. We showed up and the host said it would be a 45 minute wait. Plenty of tables open. Host couldn't say if tables were empty to save room because of COVID or if short staffed. Bad experiences at both Buffalo Wild Wings tonight. Not good. read more

Don't ever eat in here. The service is absolutely terrible. Our waiter took so long to come back and our order was wrong. We had to take our food to the take-out counter to get it fixed. She (the waiter) messed up everyone's bill and then didn't comeback to get the bills for 10 minutes. We had to ask another waiter for help. I am only giving them 3 stars because despite the terrible service the food is very yummy. When I order it to go, everything is always perfect. read more

I ordered a medium size of traditional wings, all flats, in spicy garlic sauce. They were ready on time to be picked up. The girl behind the counter showed them to me for a quality check and they looked right on. When I tasted them at home later, they sure were. read more

Buffalo Wild Wings - Entrance - Chicken Wings Near Me - Kettering, Ohio

Good wings and cold beer. What more could one ask for? Plus the environment is chillax . I LOVE the wings and salads from this place. No complaints here. read more

Buffalo Wild Wings - Wings and salad. - Chicken Wings Near Me - Kettering, Ohio

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BW3's is mediocre wings at best. Nothing special. But it is a decent spot to get a beer when there is a game on. I do rave about their chili cheese fries!! read more

The best Buffalo Wild Wings experience I've ever had. I had a delivery order get messed up and simply wanted a refund and to dine-instead. Not only did they refund my money but they also comped my fiancée and I's whole meal due to the complication. And the server was amazing too. read more

Some the best ToGo service at town and country. Friendly and Service with a smile. Everything is always double checked and I always have what I need for my order. read more

Great wings. Said portion of onion rings when you order a small. Maybe 3. Ordered a strawberry lemonade and found out they won't do refills because they 'got bigger glasses'. read more

Buffalo Wild Wings - Sweet BBQ boneless wings - Chicken Wings Near Me - Kettering, Ohio

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Went there today around 2 pm for lunch. They were showing the Maryland spring game on nearly every TV, so we asked our server if one of the TVs could be changed to the Reds game. She said she would take care of it. It never got changed. Tried to order a salad, but I was told that all the lettuce was bad. I understand that's out of their control, but the manager could walk down to Trader Joe's and buy bags of salad for customers. Our server wasn't very attentive, either. The table behind us asked her for trivia controllers and she never brought them. They had to get them themselves. We've ordered take out before and they've forgotten side items and sauces. I feel like today was the last straw. We probably won't be back. read more

No. No. No. Unless you hate your tastebuds, in which case this is YOUR spot. This is the same order in two very different occasions. Same result. And the customer satisfaction importance here is zero. Never again!! read more

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