This Buffalo Wild Wings has to be the worst location ever, except for the one blonde bartender that's usually always working. Let me say she is great and give great service, I think she only works the day shift though. We went on May 9th at 8 pm, our meal took 2 whole hours. First we walked in and No One asked to seat us. We ended up sitting at the bar, I ordered a Miller High Life, the New bartender poured me a Miller Light. We ordered endless appetizers, and wish they gave us more queso. Then we ordered 15 bone in (traditional) wings. They came out with boneless wings. When they went back and remade the 15 bone in (traditional) wings, they came out and delivered only 12 bone in (traditional) wings to us. This experience would make anyone not want to go back. The service was not good from the start. I would recommend going to a different wing place and avoid this one, unless you sit at the bar, and the blonde bartender is working. read more

Haven't been here in a little bit. Service was great, he was new at 4 days so he didn't have a great reference list. We started with the Everything Pretzel Knots with sauce. I also ordered a lemonade. We both decide on the Beer Cheese Cheesesteak with fries. I also had a side of mayo. Our food was served hot and correct. The sandwich was delicious and just the perfect portion size. There is a full bar and they do offer a to go option. There are slots and pull tabs as well. I won $50 on the pull tabs ... whoa hoo! It was a nice visit. read more

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First was Everything Pretzel Knots with sauce and a lemonade. We both decide on the Beer Cheese Cheesesteak with fries. Our food was served hot. The sandwiches delicious and the portion size too. There is a full bar, slots, pull tabs and many tvs with several different sports playing. Our server was nice, prompt and attentive. read more

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A-Okay B-dubs! Came here on the Thursday opening of March Madness during dinner time- couldn't be a busier, time right? The bar seating was full but plenty of seating in the bar area to post up and watch some bball! Loved the Buffalo Chicken Sandwich! Subbed sweet potato fries and they were waffle style, even better! Enjoyed their signature Herd beer by Goose Island. They were also running a halftime $2 draft special on a few beers. That is defnitely March Madness, Baby!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Kenosha, Wisconsin

It's sad now days it's hard to find good food and service. First I walk in and there is a guy and lady sitting there talking. The lady noticed me and didn't bother to ask if I needed help. So a gentleman comes up a minute later (literally). He appears to be new, asked for help. The young lady comes out from back and messed up my name and drops my food on the counter as it rubbles out of the bag. I asked the older man is this how your customer service is. I'm so mad they got rid of the other B-Dub by auto zone. I need another and better B-Dub near by. Fries old, wedges ok, and wings could have cooked a little longer. Very much a disappointment read more

Buffalo Wild Wings - Mild bone in wings, in dirty box. - Chicken Wings Near Me - Kenosha, Wisconsin

If there was a way to make the star selection less than one, or even take the stars into a negative, that would still not be able to express how terrible this location is. 1. We sat down and it took 20mins before we were even approached by a server. 10mins later we got our waters. 2. At 30min, finally got bar drinks. 3. At 45min we got our appetizers and they were cold. Finally able to order while we watch a table sat after us was finishing their meal. 4. At 1h 15m, the table got our food but wife's food never showed up. Wings were cold... 5. By 1h 30m we finally got a manager and at that time my wife's cold wrap showed up. In the mean time, the table next to us, that was sat an hour after us was finishing their meal. This place topped the worst dining experiences I've ever had. read more

Just thought I would leave a few comments on BWW's veterans Day special (November 11). Walked in tonight, showed them my military ID, and I got a complimentary 10 piece boneless wing basket with fries and a drink. What a great way to show their appreciation. Thank you BWW! Offer is good for past and present armed service members. Dine-in only! You must present a valid military ID. read more

I would leave 0 stars. When you sit at the bar I do believe it is reasonable to have a beer within 5-10 minutes. I did not receive one and will not be coming back. For good service go to the Brat Stop. They have bartenders who know what they're doing. read more

We stopped here for an unplanned lunch on our way back from Chicago. They have a nice selection on $10 lunch items from 11-2. Our server was very engaging. They were very busy , and he kept a positive attitude. We decided on the All American burger and the Chicken Sandwich . Both came with fries and a drink for $10. They were both simple , but good. We had our food in 15 minutes. read more

Buffalo Wild Wings - Buffalo Wild Wings - Chicken Wings Near Me - Kenosha, Wisconsin

Very fresh! Great customer service the other reviews seems kind of strange because I don't see nothing wrong with this place is very clean. Very quiet. Nice staff. read more

Buffalo Wild Wings - Chicken Wings Near Me - Kenosha, Wisconsin

Very positive and welcoming staff despite their low wages and dealing with corporate disregard for giving employees a living wage, I did a very easy mobile order having a free six boneless coupon and was far away at the time to have it waiting for me after I used the clean bathrooms. Noticed the typical open and vibrantly athletic filled and screen coated dining room and bar, lots of groups here showing off the appeal even for the lowest quality bird meat; all those sauces easily help forget the high prices here. For the first time, Caribbean jerk, mango habanero, Asian zing, and honey barbecue are my favorites. Be aware that everything above the hot bar does burn at both ends, mango habanero is extremely dangerous for someone expecting a balanced easy heat. On the other side, I will never understand how one ignores the other better quality and value options in chains like Chilis and local restaurants to easily drop thirty bucks for a meal and drink here. Besides the buy one get one Tuesday and Thursday deals, I could never recommend. I end up here only for Thursday BOGO and with gift cards but highly suggest the burgers and brisket tacos over the wings! read more

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This is literally the worst bdubs ever. The first time we waited 15 mins to get seated or even looked at by the host. We tried again tonight and nobody even looked at us...waited again for another 15 minutes and still nothing, not even to check in. The host does not know how to multi task, also...who is in charge of cleaning the tables? ALL the tables were disgusting and nothing was removed. Is there a manager present? If so, get another job. read more

We ordered three things of ranch with our takeout meal and they gave us no ranch and no sauce with are cheese curds. Don't recommend doing a pick up order because they can't follow instructions read more

This was a terrible experience and I would not go back. To be honest I really didn't want to go here in the first place, but my daughter wanted wings and it was close. We came in and were seating right away, and it wasn't super crowded so we thought it would be fine. That's where it ended. The waitress came over and took our drink and appetizer order, which took a little long to come out but that was no big deal. We ordered our meal which was very simple and kids wings and 10 wings for me. Well we never got to eat that food. We were in there for almost an hour and still hadn't received our food, and the waitress had stopped at the table several times to tell us that it was almost ready. One of the times she told us this she prefaced it with, sorry we are backed up with take out orders. I'm sorry does that super cede the people inside the restaurant. Then my daughter said she wasn't feeling well and wanted to take it to go, so I flagged down the waitress to ask for the check and asked to make our order to go. She said sorry and okay. After another extended period of time she returns and says I don't know what happened and hands me the check and I give her my card. She comes back with the bill and walk me away. As I look at it every thing on the bill is voided out except for the cheese curds. I figure they comped it because of the mistake, so I pay the check and wait. So I see her at another table after a few moments and see her walk away again, so I ask is the Togo order coming out. She says no I canceled it because it was going to take a long time. What? How is that possible if my food was almost out? And if it wasn't why didn't she tell me that when she brought the check? I'm not a stickler for this kind of stuff and understand that being in food service is a hard job, but being honest with me and then correcting a mistake would have made all the difference. This was just awful and no one even came over to say anything. It's just not okay. read more

I would give this place 0 stars if I could! I placed an order online through the BWW app, and received confirmation that my order was placed. when I went to pick it up, there was no record of me ordering it! so I asked for a refund, and was told that they couldn't refund me because they had no record of the order! Yet my credit card was still charged!!!! I contacted the company, and received no help whatsoever. Wing stop will forever be my wing go-to place from now on. Unbelievable how poor the customer service is, and what a joke of a company. read more

I don't usually write many reviews about places but this made me so disappointed. It was horrible. The food was cold when it got to our table. Our waiter had a horrible attitude towards us. Didn't even seem like she wanted to talk to us. We've been at the location several times and it has been good but today was just terrible. The other servers also looked like they just didn't want to help at all, one just completely ignored us. Completely ruined our dinner read more

rating chart should allow 0 stars, waitress walked by us after we were seated for 5 mins we waited nobody offered a simple water she walked by our table repeatedly looked at us and ignored, do not come here read more

We went in there we order traditional wings everything was ok for the most part'until I bit into a wing and it was raw like completely raw..short story long we call the manager. He said sorry and since you guys already ate most of them you gotta pay for everything his name was t.k wtf kind of manager is this ??? So after eating raw chicken I paid 100 dollars because that's fair apparantly..I wish I could post the picture.. read more

Buffalo Wild Wings - a piece of meat on a fork - Chicken Wings Near Me - Kenosha, Wisconsin

Hey it's wings and beer not sure what people are expecting when they come here? I see they get 3 stars but not really sure why so bad on the reviews? read more

Buffalo Wild Wings - Chicken Wings Near Me - Kenosha, Wisconsin

If I could leave zero stars, I would. Went there today and will never go again. Tried 4 different wing flavors with only 2 of them rising to the level of meh. Worst Bloody Mary I've had in my life. Service was lacking and meal was incredibly overpriced. read more

Buffalo Wild Wings - Worst Bloody Mary ever. - Chicken Wings Near Me - Kenosha, Wisconsin

10 minute wait despite seeing ample seating within view. Received shady extra charges for things that are typically included for free at other locations. I was charged $1.50 for each blue cheese cup, and $3 and change for a club soda (sparkling water). The wings were delicious, and the server was good with the exception of the highway robbery pricing he subjected me to. I understand it is hard to find quality service workers, as nobody wants to work nowadays (the west has fallen), but I long for a time when I can enjoy superb wings fried in beef tallow without having to endure the shoddy service that seems to always plague this franchise. read more

I just recently called in an order two hours prior to pickup time. I still had to wait 20 minutes for my order. When the order was finally ready I found the smallest wings I ever had, some were the size of a quarter. I hope this was an isolated instance and not the new direction for Buffalo Wild Wings! read more

I've been ordering from the Kenosha location for delivery several times. Each time that I've ordered there is something wrong. Today I called and spoke with Amy (manager) tone was rude and not sincere. She promised a refund along with a gift card. Called back and no nothing. why do we as consumers indicate I want xyz and they say who cares I'm giving you this. This happened all 3 times. if you eat here go in person. You can at least get it corrected. Ordering for pickup or delivery. Go elsewhere. read more

Exactly what I expect from a BWWs. But, the lunch got out pretty quickly and the server was very attentive to our drinks and filled them in a timely fashion. The interior seems to be remodeled (and is nice), but be prepared for some parking issues - construction makes a rush hour a little difficult. Nice servers, the manager was ensuring that every table was happy, and the food was what I expected. All in all, I would go back, but mainly because I really love their sauce variety. read more

Good food. Service is awful. Place is empty and hour wait. Been here 4 times and awful service. Had to wait for our server to watch her commercial before being seated. Unprofessional read more

the absolute worst experience ever! I ordered my food for carry out and not one thing I ordered was correct. The chicken was so dry you could hardly swallow it, the tortilla on the wrap was so dry you could snap it in pieces, the fries tasted like they were days old, I ordered cheese fries and they were plain and cold, I asked for no sauce and they slathered it with extra. read more

My boneless chicken was cold, clearly it had been sitting around before they served it. Also the wait was too long for my bone-in chicken to be undercooked. Customer service was alright. Won't be back tho. read more

Waitress Lorelei was SO NICE!! Best service we've had at a Buffalo Wild Wings in a while. Food was really good and came out super hot. Waitress stopped by table to ask if we needed anything and was quick at refilling drinks even though she had multiple tables. Portion sizes for sides weren't as big as expected. Solid option for a dinner night out. read more

DONT WORK HERE HONESTLY.This is not a good place to work they Dont Really Train properly.I worked here as a Cashier and Got Fired Because this Coustomer threatening To fight me When I didnt Even Say or Do anything srs If you want A Good Job Do Not Apply Here. read more

At 3 pm on a weekday it wasn't exactly shoulder to shoulder by any means but man was the service slow. I have a feeling it was shift change or something as several staff members were coming in BUT..... Slow for drink orders and once the order was placed it was very slow for our food. It was an order for boneless and some with bones. Not really out of their wheelhouse. Wings weren't hot. Not worth the effort to wait even longer for them to "possibly" be remade. This place has to start thinking about having a quality product and service or go away. Sad really as it should have potential but just can't execute so I would look at the manager for a solution. read more

This place sucks ass! I got the wrong toppings on my burger and the fries are raw! Also very slow service especially on a Saturday when it is busy! read more

This place is the shit. Fucked up the order a couple times but to make up for it they gave us 30 wings for our order of 15. Goat. Nice ppl.

The food was not great but that was expected. However the point of this review is to say that at least 4 servers were wearing their masks under their nose and even under their noses. Very disappointing read more

"Well BW3's, after 10 years, I think it's time we need to go our separate ways." After last night's ordering-and-not-getting debacle, and this early morning's unbelievable gastro-intestinal explosion, I am firmly saying goodbye to going back to that overpriced, corporate, mismanaged, "trying-to-be-kitchy-but-really-just-pandering-to-the-unshaven-masses", dump. Now granted, we don't order from BW3's every week, not even once a month, so to have so many bad experiences within the last year means that EVERY ORDER in the past 12 months (roughly four times) have been riddled with errors and quality issues. I had another bad experience picking up my order yesterday (which, by the amount of people in there, the order should have been ready upon the quoted 50 minute allotment). When I got there, they hadn't even started the order, so I had to wait an additional 25 minutes on top of the wait time quoted by the website. Then, once my order came out, 3 out-of-the 4 items were wrong, AND 7 out of 10 sauces/condiments were just randomly thrown into a bag and were not part of my order. Furthermore, I didn't even get MY sauces (which I always enjoyed as a ray of hope regardless of how bad my orders have been). After standing at the counter correcting everything with the busboy, and subsequently clogging the counter area up with all of my stuff for an additional 10 minutes, I at least got my order correct and was able to leave. I thought my woes were over. Everyone ate. We were at least satisfied that our food was home (albeit stone cold and it all had to be reheated). But we were able to eat. (In retrospect, because hindsight is 20/20, I should have opted for cereal...) At 5:15am, the most painful stomach ache woke me from a dead sleep and forced me to rush to the bathroom in order to not soil the bed. To my amazement, the porcelain didn't crack under the direct bombardment of the explosion that occurred, but it truly made me wonder why I subjected myself to this... So, I feel that without much recourse, I need to give the Kenosha Buffalo Wild Wings the Ol' Tip-o-the-hat as I mosey on down the road. The abhorrent service decline, overpriced garbage food, minimal care in quality, lack of effort in customer satisfaction, and overall dismal display of actual attention given to customer care gives you, Buffalo Wild Wings a big, fat ZERO in my book. For a person, like myself, to be brand-loyal to a fault, walking away is the BEST THING I can do. Fool me once, shame on you. Fool me twice, shame on me. Fool me four times... F___ you very much. read more

This review is regarding the service for a recent takeout experience, not the food itself. My husband decided to bring home dinner for the family since it was Boneless Thursday. Woo-hoo!! Simple order...20 wings. He placed the order by phone before leaving work (he works 5 minutes away). He arrives to pick it up, they take his info. Then they act confused and ask him he ordered; he tells them; she enters it into the computer and charges him. THEN, after the fact, she tells him..."we have no record of your order, so we're going to put the order in now. It's going to be about 15 minutes". He's irritated, tells her "never mind, I'd just like my money back", then she disappears into the back, returning 15 minutes later with the order...which should have been ready because he ordered it 20 minutes prior to arriving. By phone! He didn't want to order it online because they screwed that up once before too (same thing...no record of the order). I've never worked in a restaurant, but typically when someone is clearly irritated and says "Just give me my money back" that is your cue to quickly find the manager to rectify the situation (we know they're always there...buzzing around the tables bugging the dine in guests asking them how their meal is). They didn't bother to offer a discount for the inconvenience, or throw in any extra wings or maybe some fries, and even had the nerve to charge him 60 cents for each cup of ranch (2 cups total). At this point, he's saying never again, which pisses ME off because I like the place (with the exception of their takeout orders ALWAYS being screwed up). Good one BWW!!!! read more

To drink beer and watch sports OK, but to eat anything passable as food is not going to happen. I deplore what passes for wings here, the only thing on the menu I have found at BW to be passable was the cheeseburger and now even that has been destroyed. Now they tell you they do 'press' burgers, which means they take your beef patty and squish it so flat that it looks and tastes like an air hockey puck. Bon appetite! Sorry BW but I will go just about anywhere else if it involves food. Even my side boat of vegetables looked hurting, all dry and worn out looking, how do you mess up carrots and celery sticks?! read more

Bad night at Bdubs slow service, cold food, under cooked chicken wings (bone was red) The server Steve was great

if i could give 0 stars i would!! i ordered food from here sunday and when i got the food it was cold and i had to rewarm everything i got!! i emailed bbw and was told to reach out to the 3rd party delivery which is a bunch of nonsense when the 3rd party delivery company didn't make my food amd not to mention i spent $40 amd the food was garbage and i wont be back there anytime soon if ever!!! read more

My first time here was yesterday for the bears vs packers game, and it was great! We were sat right away, and our server ALLIE was great! Super sweet and attentive, plus she was a bears fan! Prices are good here, we drank and ate for about 4-5 hrs and with gratuity included only spent $50. We played some bingo game during and i was able to win $10 off coupon for my next visit. There will be *definitely* be a next visit!! read more

The food is all the same if you have eaten at one before but what makes a restaurant is the service and this one was lacking