FUBAR service. Chickens running around missing heads would do a better job. No organization what so ever. Maybe half the staff called off, I don't know. read more

Do NOT come here on a college game day or professional football game. They can not keep up with the drink orders or food orders. The food is cold, the wings are small. It takes forever to get a drink or your food!! We were here for over 2.5 hours. Super disappointing! read more

Took 30 minutes for just a single order!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The onion rings was the best I've tasted yet without the sauce even with it, it's pretty good me nor my wife liked the house margaritas they taste like dirty water the mood of it was pretty chill tvs everywhere so let's of entertainment if you wanna ignore convo. Service was ok looked like one lady was serving everybody though her name was Sarah she did a good job despite otherwise. read more

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Food was pretty decent- as always. I had to wait 17 minutes for somebody to take my drink order and it took a very long time to finally get it. My family all ordered after we had our drinks, and the food took a little longer than usual, but not terrible. 3 of the 5 orders were incorrect, but we all ate what we were given; no big deal. Our drinks were only refilled one time which was before we got our food and the server did not come check on us to make sure it was correct/refill drinks until well after we were all finished eating. The entire visit took just under 2 hours and we were never so much as apologized to. I always tip over 20% if service is reasonable, but I did not feel guilty leaving $5 on a $130 bill after watching her repeatedly check on other tables and almost immediately return with what they had asked for, while not bringing us refills or any of the things we asked for when the food was brought out. From now on, I will be driving the extra 15 minutes to the Zanesville location. read more

What a shit run BWW. Ordered pickup. Went to pick up items. No one is working the counter. There is group of others waiting to also pick up their food that was supposed to be ready over 30 mins ago. No one is still coming to the front counter. What a joke. read more

Stopped here for lunch today. Stood in the lobby for 10min. No one came. Two different servers made eye contact briefly and continued ignoring us. We left without ever speaking to someone. Disappointed. It was not busy and I can see why...if this is the regular service. This was 11:30 am. Where is the greeter? read more

Food was surprisingly good, service was great and the ambiance was ideal. I also did good on the trivia. read more

Buffalo Wild Wings - My awesome score in the trivia - American Near Me - Heath, Ohio

Last 2 times food has come out very slowly. Unacceptable as my neighbors at the bar got their meal 10 minutes ago. Ordered salad and wings. Salad should have been out asap. read more

What a joke of place. Really gone downhill. Delivered extra wet Mango and receive plain dried cold poor excuse for wings, no sauce anywhere. Manager refused to redeliver. Dinner ruined, inedible. Thanks for nothing! read more

We had three people order 18 tradition wings three soft drink bill was $38.94 we had silverware in plastic one napkin and our server never came back to check on except when she drop food off at table by ours we ask for extra napkins and she said didn't know if they had any ! Also fine on the front door setting the men's room is out of order. Also, one of the stalls in the living room is not working. How could you run a restaurant like that? Very very disappointed we had to get up go to the front desk open the door for the ball ring so they will come out through the pay our tabwill never be back there. Way way way over terrible service. read more

So sad this BWW is a poor site from a 1year and half ago. Since social distancing and new clean standards are in place this poor dark dine-in experience is not to far from putting the emphasizes on 'Cave' in the phrase "Man-Cave". Add a not so enthusiastic waitress to this dungeon like atmosphere with its TV on top of yet more Tvs, you get the overwhelming feeling to flee. Ordered a Buffalo Blue that was more like a Burnt Salted Blue where the bun definitely out weighted the charcoal black meat. However the winner of today was, hands down, the cheese curds & onion rings. I am sure they are beautiful too using my phone light you can see the crispy deliciousness of the batter. If you dont want to look at your food while eating it then you need to make this stop a must on your foody trips. For me, its a last. read more

Buffalo Wild Wings - Burnt thin Buffalo Blue Burger - American Near Me - Heath, Ohio

My review would be higher because the food was good and our waitress was pretty good.... however...I am so grossed out from seeing a roach crawl across a booth seat on our way out. We did tell the manager and they said they would take care of it. I just have to wonder, if one is in plain sight then how many are in the kitchen??? read more

Waitress was very rude and ignored my entire table when passing our table when we tried to stop her and ask for items forgotten. When it came time to pay she was very rude about accepting a coupon for 6 free wings, eventually she comped the wings however was very rude in how she was handling things and helping our table. She even took my card rudely. We went to celebrate my fiancées birthday with his brothers and friends, we was a party of 6 and all of us was disappointed by the service. Besides the cruddy service the food was actually decent. read more

service from servers is good, cooks are lazy and will count a crumb as a wing, best to just get beer here

We had great service tonight from Michael! We were celebrating my daughter's 18th birthday and he made it a really fun night for us!

The Buffalo Wild Wing Experience All Jerseys along the wall: lite up and proudly displayed however, the American Flag was hidden away in a dark corner ? Lighting is a dismal to hide its flaws. Fries drenched in pepper and salt but was still less salty then the burnt burger on my plate. It was so under whelming that I created a YELP account. One can imagine why Alcohol would make the experience better. Eat to live not live to eat. FYI: Business meeting that talked more about the terrible food then our goal. read more

Aweful - dirty - poor service - rapid down hill slide from the original business and this location

Yesterday I decided to partake on Tuesday night wing night BOGO as I have done in the past. When I picked up the order I found it rather strange how light the package was for an order of 24 wings. I questioned the employee about the order and they assured me the order was correct. Upon my arrival at home i discovered the smallest wings I had ever seen in my life! I will let you all be the judge. No more Tuesday night wing night at this establishment. read more

Buffalo Wild Wings - a hand holding a piece of food - American Near Me - Heath, Ohio

Ordered from buffalo wild wings and this showed up. $11.50 later this showed up. Didnt even get the sauce i asked for read more

Buffalo Wild Wings - $11.50 - American Near Me - Heath, Ohio

After waiting too long for service, we decided to try our luck elsewhere. This isn't the first time that we have waited excessively long at this restaurant. The food here simply is not worth the wait. read more

Samantha was extremely friendly and welcoming, very knowledgeable of the menu, and the food came out fresh and accurate. The atmosphere was great for watching the draft-- would definitely recommend coming to visit Samantha specifically! read more

Our daughter got food poisoning from this location last weekend. Boneless wings were undercooked, cold and slimy. Didn't eat much. Ended up in the ER after 12 hours of vomiting. Just wanted to pass along in case anyone had a bad experience. read more

I visited this location because my daughter wanted to eat here for her birthday. No one was at the hostess stand nor the take-out counter when we arrived. My wife and three daughters went to the restroom while I waited. No one greeted me and the door opened from the kitchen where someone looked out at me then closed the door. After that I decided to seat myself while waiting for my family. The dining room smelled like a dirty mop which was probably a result of the food particles and spilled beer fermenting on the carpeted floor. After my family returned I visited the restroom to wash my hands. The long walk down a dimly lit hallway led to the men's room. Inside there was a roll of paper towels sitting on the sink to dry your hands and an 'out of order' sign on the urinal. Keeping it classy. Upon returning to the dining room I noticed a young man standing at the hostess stand who also saw me. There was a waitress tending to 2 other tables nearby. Both employees promptly vanished after I sat down. My now 9 year old is the one who spoke up and said she wanted to leave. She said "this is terrible, no one is going to wait on us." All five of us slowly poured out of the booth and made our way to the exit. The same young man was now at the take-out counter but was gone by the time I walked past. I called the location and after 5 or 6 rings a young man answered. I asked if they were open and explained we just left because no one spoke to us. I told him I finally seated myself after standing there by the hostess stand. He said "no one knew we were there because you seated yourself" and "there was no waitress assigned to that area." "That area". He knew we were there and I just wanted to hear him say it. I asked to speak with the manager as I already waisted 25-30 seconds interrogating the young man. He said the manager was in an orientation and couldn't take my call. I wish him luck. I know the horror of watching a family with three young chldren walk into your freshly prepared dining room. We're not that family. We drove out of our way to Roosters where we were promptly greeted, seated and treated like guests. As usual, we had a great experience. Normally I'm a ghost. If a business fails to provide even the most basic service it claims to provide then I simply never return; never. They won't know they had me or lost me because I won't complain about a poor experience. I'm just gone. This is my daughters birthday and the dude code requires at least a written reprimand. You see this is a systemic issue with Buffalo Wild Wings. We chose this location as we were already in town and because the BWW in Zanesville is a terrible treat on a good day. The zanesville location has a bad habit of bringing out your main course before you get to taste your appetizer. The server usually blames the kitchen for the error even though it's the servers fault for entering the entire order at the same time. Which of course that's actually a management error isn't it? The last (THE LAST) time I visited the Zanesville location it was the GM, or at least the shift manager who brought out our meal on top of our appetizer. When I questioned it the response I received was, "would you like me to keep it warm until you're ready?" I mean what reasonable person doesn't want there food returned to the kitchen to die on the line before they eat it? Twice now at another BWW in Cross Lanes, WV I have had my order given to me incomplete. Just entire entrées missing from my take out order. I'm only in this area 1-2 times annually so maybe its an anomaly at this location, but I've only ordered there......twice. My name and email are accurate, though its a burner email I give out when I don't care who has it. You can respond if you like. Maybe I'll read it some day. I want no bribe to return to BWW, because I will never return. NEVER. I wouldn't even take a gift card or special coupon and curse anyone else with it as a gift from me. read more

Used to be okay, but not sure what happened to their wings? The size of the wings have gotten smaller over the years??

We stopped here for lunch and had great service and good food. The appetizer was delivered hot to the table before we even had a chance to decide on our meal. Our server was Nick and he was very attentive and efficient. Never had to wait for drink refills. read more

Today was my first time eating here, and the service was amazing. I had the sweetest waiter, and her name was Malea (I think) and she was so kind. I will definitely eat here again. read more

I've recently become a "wing connoisseur." I have a new love of wings and it's a bit obsessive at times. This was place was close and convenient as I was meeting a friend here that works close by after he got off work. I was actually planning on going to another local wing joint, but for whatever reason we decided to come here instead. I got traditional wings and a side of cheesy potato skins. The potato skins were pretty good. The wings were just "okay." They were just average size and appeared as they had been tossed around in a cheap BBQ sauce just before coming out. They were nothing to write home about and didn't have any real great taste to them. The service was great (thanks Josh!) but the wings were just okay. I'd definitely go to Roosters if you're wanting some amazing wings! At Roosters, you get a variation of wings and drumettes (or all drumettes if you want to pay a little more). At BWW, just the wings....and they're average size and disappointing. read more

Worst experience ever. Was seated for more than 20 minutes in a restaurant that was less than 25% full before a server came by to ask if we wanted water. Waited another 20 for him to bring one of the two drinks ordered, and the other (a draft) came 15 minutes after that. We placed our order and ultimately had to ask another server to check on it because our server was nowhere to be found. Three other larger tables were seated, received their food and left before our food arrived. When it did arrive, it was overcooked and cold. If I could could give a lower rating I would. Never visiting this place again! read more

After being treated so rudely by the Raising Canes down the street Saturday night, my boyfriend and I decided to go to this Buffalo Wild Wings instead. We'd just finished seeing a late night movie after a long date day for our 1 year anniversary. I'm pregnant, and was craving some chicken and fries. By the time we got there it was almost 12am, and they close at 1am. They were very friendly, and quick to seat us, despite us being there so close to closing time. Our waitress was very quick to take our orders, and our food came out just as quick. Fresh and hot. And again, I cannot stress how nice and friendly the waitress was. She didn't neglect us. Was frequently checking on us, without being over bearing. Offered us to go drinks after we were already packing up to leave. We did not feel rushed to finish our meals so that they could get out of there. Over all it was a very pleasant experience, and I would recommend going to this B-Dubs for some late night chowin'. read more

Very disappointed with our recent experience with this restaurant. Due to the wings were way to salty and they forgot one of only three items we ordered to go. read more

The service today was great. We got seated right away. The dining area was clean. Staff was friendly. Our waitress was on top of it (we were one of two parties in the dining area). The food was great as usual. We go to BW3 everywhere and they rarely disappoint. This one is jumps out over other ones since it has a TV in every booth. The food was fresh and tasty and came out in good time. This is the restaurant chain we revisit more than any other sit down restaurant and will for years to come. Only complaint is their wings keep getting more and more expensive, so I rarely get their wings now even on wing night. read more

This place is great if you want to hang out,drink some good beer and watch a game. read more

Buffalo Wild Wings - American Near Me - Heath, Ohio

After a long night at the music festival. Super tired and nauseous from not eating, me and my friends stop by to grab some food. I really didn't expect to eat much but i also wanted something in my stomach. Got the traditional snack meal of sweet bbq and a side of french fries. Our server was so sweet and so attentive. Jess was so great, from checking us from time to time, to giving us extra refills so we can stay hydrated. One of the best hospitality i had from a restaurant that is not upscale. After eating i felt so much better and the everything there was great!!! read more

I love the service and the staff. I have read the bad reviews and completely disagree with them. I come in for all types of sporting events and always find the staff willing to change a channel for me. The bar staff is top notch especially Josh and Stacey. As for the wings they are a little undersized but that's the way I like them. Everyone has their favorite wing joint, this happens to be mine. read more

Buffalo Wild Wings - buffalo wild wings logo - American Near Me - Heath, Ohio

Every time I pick up a to go order literally no one is up front or knows what's going on. Not to mention it's very expensive compared to other places read more

Service is a complete disaster. On hold for carry out 100% of the time. Loaded with workers that are completely clueless and inattentive. Kitchen argues loudly as another plus. read more

We went for an early dinner, about 2:30. Only one other party was there at the time. It took our waitress 30 minutes to come take our order. Which with two littles, is way too long to wait. Then once we did order, it took about the same amount of time to get our food. The food itself was not that great. I haven't been to a buffalo wild wings in about 12 yrs bc we had terrible service that time as well. So I think I'm done with this place. I'll stick with Roosters. read more

I ordered 130.00 worth of food waited hour for food to be delivered but didn't get all of it called restaurant only to be told to go pick up rest of order the reason i ordered was to have it delivered i paid tip and all food was cold and not the best wont order from there again read more

Understaffed for takeout orders. A customer came in and asked if all the sauces were in his order as he picked up, while I was waiting. When I got home, half of the sauces were missing from my order and another item was missing as well. Their website also provides no feedback options so they don't even care when they screw up. read more