Okay, this location is the bane of my existence. We enjoy the variety of wing flavors which is why we still sometimes order here despite almost always regretting it. The core of the problem comes from the service itself. We're big fans of ordering online or via the app and always set the pickup time for 40-45 minutes from time of order. Regardless, when we show up to pick the order up, we always end up waiting an additional 20+ minutes (once time it was almost an hour). To add insult to injury, the pickup counter is often unstaffed or definitely understaffed where they disappear for easily 5-10 minutes and don't poke their heads back out. This leaves pickup customers lining up waiting to check on their orders. It doesn't help that the wait staff and/or hostess will walk past all of these people repeatedly and never say a word and very seldomly nip to the back to tell someone to come out to the desk. I don't know what the problem is at this location but they need to get it sorted out. It's been going on for years and I'm surprised that the GM doesn't catch hell for it. As for the food, it can be very hit or miss. Sometimes the wings are "fresh" other times they seem like they've been sitting under a heat lamp for a while. Saucing is definitely inconsistent with some wings (bone-in or boneless) ending up naked or with very little sauce. Fries and tots are are all over the place as well. Sometimes they are cooked just right but most times they are a big soft and kind of soggy. It's a shame they can't get it right as I've visited other locations that absolutely get the experience right and it's so much better. read more

We waited for an hour with no food. When we told them to bring our order in one go instead of doing it in 2 seperate walks. They ignored that and brought out appetizer out before our food. Horrible experience, food was not that good read more

Our server Iyreona was very unprofessional. It took 30 mins for our drinks and Took forever to get our food then it wasn't right. The silverware was dirty which she said it wasn't her fault, but as our server it was her responsibility to make sure everything was right and clean. The manager attempted to fix the problem with a $10 discount but Iyreona continued to be rude and roll her eyes at us because she was In the wrong. She even lied to me and said the diet dr pepper ordered was just that but the manager said they dont serve diet dr pepper. I will never return to this buffalo wild wings. Maybe not any. read more

Walking in we waited at the front to be seated for a while, people that work there walk by but never acknowledge us. Once finally seated our waiter was absolutely amazing and attentive. The food was average not all that. The fried pickles were delicious. The chicken was very hard and cold, I couldn't really enjoy it because I felt my teeth would crack. The wedges were okay as well. Unfortunately, Nothing tasted fresh. I haven't been to bdubs in years but I would be willing to try them again if they made their food fresh. read more

See all

Sat and waited for over 15 minutes to order. Finally called on phone to order never received my food. After 30 minutes went to find a manger and no one around I left money to cover Diet Pepsi and left. What a horrible place for customer service. read more

Miserable experience, waited 15 minutes to get seated, never happened. Our group and 2 others seated ourselves, much to the chagrin of the wait staff. 10+ minutes for drinks from bar, 45 minutes for food. Wings were cold when came out. Restaurant at most 33% full, so not busy. Terrible service. All focus on to go orders including what appeared to be the manager. Wait staff was good, bit restaurant is run poorly. Music/noise way too loud, cannot recommend. I did tip wait staff, but I do not want that seen as a reflection on the restaurant, likely will not go back. Frickers right across the street. read more

We ordered pick up. Got everything home there were a few things missing... that happens. But what happened was I ordered tortilla chips, someone dumped salt all over my chips. It looked as if they dumped the a salt shaker over it. Called the shift manager and nothing was done! read more

Buffalo Wild Wings - Tortilla Chips & House-made Guacamole - Sports Bars Near Me - Fremont, Ohio

Horrible service timing since everything took forever. Food took forever to come out and it came out cold... water tastes weird. Vacuuming by our feet when eating as well read more

Lovely service, would come again, the food was great, ambience was really good, all thanks to our lovely waitress Adrienne just wish we knew 2 things, first that the celery and carrots had a price, second that we knew we could change the size of the onion rings, other than that it was lovely read more

They do not care if your food is fresh half of them DO NOT use thermometers to temp the products after it is "done" they cross contaminated all the time & washing hands are rare the managers are horrible heartless people I would never eat here let alone a child! The place smells like expired spilled beer because they do not clean up after themselves & the bugs are crazy just a horrible place to spend hard earned money at read more

Buffalo Wild Wings - Sports Bars Near Me - Fremont, Ohio

We placed a take out order a the Fremont Oh location but when we got home with the order they forgot part of it. I called to tell them and they said I could drive back several miles both way to pickup the balance of the order or they would mail a gift certificate. I choose the gift card. Now it had been a while before we ordered again but we did going to use the gift card. When we went to get the order they refused to take the gift card saying it was obsolete. Now in there fine lines on gift cards they never expire. What a way to do business. read more

The chicken sandwich was delicious. It was fresh and had good taste. The staff was friendly.

Still waiting for my food that was supposed to be ready over 40 min ago... someone else is here waiting and she has waited an hour. When we check they say it will just be out shortly. Lots of people going in and out without masks. read more

Great for dining in...sometimes. But if you plan on ordering takeout be prepared to only receive 1/3 of your order. Went in to try and get my missing items, drive home and discover oh wait...they forgot more. So put simply, check your sauces, sides, drinks, utensils, all of it! read more

This place is on a roll with low reviews! After stopping here to eat at Buffalo Wild Wings, I couldn't agree more with the 1-star reviews. Their food really wasn't that great. Their "Prime Rib Salad" was disappointing; it was just chopped up Philly Steak meat. I tried their tacos, they weren't the best but it was better than the salad. The quality of the food for the price is disappointing. read more

About the worst I've ever been treated at a restaurant, we got seated and sat for 10 minutes without anyone acknowledging us. Got up and left, made sure to Let the hostess know, all she said was "ok" went to frickers instead, much better service and got fed read more

Pretty good food they messed up 1/6 orders and the floor was gross chips dip and everything and the workers didn't car

Ordered the "everything pretzel knots" and they were burnt. Pretzels also came with two different dipping sauces and one was only filled half way. Boneless wings were decent, breading on the outside was very hard and over done. Service was very friendly and checked on table frequently. read more

Service sucked. She wasn't very tentative because (in her words) she had "three tables to take care of". Maybe you guys should train your help a little more if they are struggling. The appetizer I had was good. I didn't even take a bite out of my food because the appetizer was so much so I got a box. I left my boxes at the table and got another drink we went outside to the patio for five minutes and when I came back my waitress had thrown all of our food away. She sorta laughed and said sorry. I just felt this was ridiculous and even more so that she just didn't care. read more

Need to write an update. Went back and the wings combo lunch was good. Didn't charge extra for sauces. The 60 cent wings only make sense for dinner. The lunch combos are cheaper. read more

I was nervous about coming because of the reviews but since I'm here for work and there's limited food options i decided to give it a try. When I walked in I noticed the restaurant was clean and the atmosphere was good! I sat at the bar and the bartender was extremely friendly and knowledgeable. She talked about the app and points as well as the specials for the day/happy hour. I ended up getting the cheeseburger thinking surely it won't come out looking as good as the picture.. but it did! It was one of the best burgers I've ever had, honestly! I will definitely be back again during my week long business trip. read more

They had no salads. all of the food is extremely salty. luckily the beer was cold.

Me and my buddy both ate there last night, I ordered the jumbo shrimp and had the boneless wings. The shrimp were probably the most disgusting thing I have ever tasted, his wings were over 50% burnt and tasted like garbage. By the time we got home I was throwing up and both of us have food poisoning, this place should be shut down and avoided like it's the plague. read more

It's a standard BWW. Service was neither slow nor fast but the waitress seemed nice. We shared some wings and an appetizer. Tried 5 of their newest limited edition sauce which I wouldn't get again but was at least an interesting flavor. read more

Sat at my table for almost 20 minutes and no one bothered to try and serve me. All kinds of waitresses walking around and not one stopped to help. Finally just walked out. No wonder it was almost empty on a game day. Very disappointed. read more

Sad, because I love this place. But our server, Brittany W., was rude and rushed to check us as soon as we got our food out so she could leave. And the food was terrible. Probably won't be back. read more

We used to go to Buffalo Wild Wings a lot and used to find it a little cheaper than some other options. Over the past few years the prices have gone crazy. The quantity and quality have gone down to the point that I don't think we can ever justify going back. The last time we went it was about a year ago and was so much for what we got that we didn't visit again until now. My fiance had a taste for wings and we decided to go and try to "skimp" so the bill wasn't so nuts. We used to both get entrees, he'd get a few beers, I'd get a beverage and always got an app or 2 and we'd sometimes bring home leftovers. We skipped the appetizer, got a water, 2 cheapest beers, 10 pc wings, fries, and a sandwich and mini corn dogs for our 4 yr old. It was nearly $60 with tip. We had no leftovers, the food was mediocre/cold and I think we were both still a little hungry when we left. We don't eat out much because with a young one it can get a little tight so it is disappointing when you go out to spend so much money on essentially deep fried frozen prepared food. We were traveling a couple of weeks ago and went to The Cheesecake Factory. We got overpriced beers, got an appetizer, entree, and cheesecake. We were both stuffed, took home leftovers, had white cloth napkins, top service, and a fancy ambiance and still paid less than at Buffalo Wild Wings where we got some cold food slapped into some paper boats. That said a lot when we looked at the comparison. Unfortunately I'm not sure how much more we can go back as the prices go up every time and the quality goes down. read more

Called in and ordered to-go on boneless Thursday @ 70 cents per wing. Ordered 12 of the Honey BBQ and Caribbean Jerk flavors. The service was fast and courteous. It was pretty empty inside so we were able to get the food quickly. This was a stop for lunch on a road trip. read more

Great service, they were always keeping up on refills and sauces. Food was really good as well. Great addition to Fremont!

My wife and I are very dissapointed with our visit at this B-Dubs, The place is too noisy, it sounds like a school cafeteria. It is not very inviting, the draft beer is too expensive and the bar keeps draw too much head about 2" on my last visit. It will be awhile before we return here! read more

I went to this bw3's on my (30min) lunch break today, 9/29/17. I ordered off the lunch ( 15 min or it's free ) menu. My receipt says I ordered at 11:34 am didn't get my food until 11:52am. By the way this was a to go order, so I was standing at the register the whole time. When I got my food, snack size wings, and a Philly I ask half jokingly so how does the 15 min or free thing work? She looks at the ticket on the bag and said it's only been 10 min. I looked at the ticket on the bag and it had 11:37 for the order in time and 11:47 for the order out time. I said to her you just put my food down and the time right now is 11:52 not 11:47. So they adjusted the ticket to make it look like it was done within the 15mins. That's pretty shady. So if you go for the lunch keep track of the time, it's there slogan hold them to it. To my knowledge I did not get a refund, it took ten more minutes talking to the manager. I just left, didn't have time to eat. The food is still in the fridge at work, if nobody snakes it I'm probably just going to throw it out. read more

First visit to this location and the service is horrible. We sat at our table for 20 minutes before our waitress arrived to take our drink order. Then it was another 10 minutes before we got our drinks. Seems like they are seriously under staffed. Ordered appetizers and still waiting for them after 40 minutes. read more

Terrible service we sat there for 5 hours they were slow to get beers and our designated driver had a hard time getting refills on pop. I ordered food with everybody else and my food never came out and guess what it was on the bill. I'll just keep going to Frickers for now on read more