Food is great!! Service was amazing very attentive Melanie, she's awesome great service! Ambiance is ok.. music could be better they do have the touch tunes app.. overall great place!! read more

My experience tonight was disappointing. Half of our food was forgotten. The restaurant wasn't especially busy, so it was frustrating to have part of our table eating while waiting on the rest of the order. We were also told my boyfriend had to hurry and finish one alcoholic drink before he could have another, which felt rushed and awkward. Based on other reviews, it seems delays and order issues may be a recurring problem at this location. read more

Food came out hotter than the group chat on a Friday night -- perfectly seasoned and dangerously addictive. The service? Attentive, friendly, and fast enough to make you feel like an MVP. The vibe screams "sports bar heaven" -- big screens everywhere, high tops for the hype crew, booths for the snack strategists, and bar seats for the play-callers who take their wings and football seriously. 10/10 would yell at the TV here again while pretending to share my fries read more

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This Buffalo Wild Wings was almost completely empty, we were told "it will be a long time" sat 30 minutes before finally giving up and going to Red Robin with our money. read more

Terrible experience today. Food came out one plate at a time, about 10 minutes apart, so our family couldn't even eat together. When we brought it up, the GM was dismissive and told us they were busy and asked if we still wanted our food. We were even told to "calm down" while we were the ones not able to enjoy our meal. No refills, no service recovery, and clearly understaffed. This location needs serious retraining on basic customer service. read more

This happens multiple times at this location, I order on the app it says food ready @5 o'clock I get there like 5:05 ask for food it's still not ready they say give it another 15-20 min. Like what's the point of the app and a lot of the time there not even busy And one time I got there on time and they had it ready on time but the wings are frozen cold. Very unacceptable tires of this location read more

Unsure if this location is a franchise, or not... either way the owner or manager couldn't care less about their location! Service has been horrible since the pandemic and they don't care to change a thing!! I hate that this is our Cedar Hill location....who can we contact to get either the owner ousted or change in management!! The employees that work there wouldn't make ANYWHERE else, they would be terminated after a week! Ugh, just ugh!! They literally had about 6-10 people in there and still can't figure out how to do their jobs correctly... SMH Tired of complaining, they will never do better! Don't waste your time going to this location... go to Grand Prairie or Mansfield read more

Service was horrible waiter looked at us and never acknowledged. We waited around 25 minutes and no service. This was a horrible experience. This establishment should be ashamed of the service Management no where in sight. Can't even enjoy sweet 16 Basketball game Just HORRIBLE SERVICE!!!!!!!!! read more

We ordered 20/20 deal for the Super Bowl. Pros- easy online ordering a day ahead. Food was prepared on time and was prepared exactly as requested. Cons- flavor was mediocre at best. The traditional wings were better than the boneless. The boneless wings were waaaayyy over cooked; almost inedible. read more

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Azz service I wouldn't recommend you sit here and they never refill your drink overall bad major waste of time and money

Just walked out of there. Took us 30 mins to be seated. Restaurant had hardly anyone in there. And when we sat down we was sitting down for 45 min after ordering and no food came out and we was not checked on again. Poor service !! Lots of flies in the restaurant also. read more

This is their basket of fries, just so you know.. it's not much it's half a fry or less. All the money for nothing. read more

Buffalo Wild Wings - Basket of fries - American Near Me - Cedar Hill, Texas

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Once again, this place is well understaffed. We were seated but was told we couldn't place our order for 20-30 mins. We couldn't even order appetizers. Not even nachos. Chips and cheese. The reason being is too many to go orders coming in. SMH. Off to Hooters we go. read more

I came to review BDubs and saw an old review that I hadn't submitted just a few months ago. That original review was one star. I had too many negative things to say and I stopped coming to this location. That being said, I took a chance and came back about a month ago on a Friday. I am happy to say that it seems like a totally new and improved location. I typically sit in the open bar area. Whoever hired the new wait staff, should decide the next president. These servers and the bartender are the nicest and most competent serving staff at this location in a long long time. Even when I sat outside, instead of making me order online, they went out of their way to come check on me and make sure I had everything I wanted. My food has been coming out fresh and hot. My drinks are filled almost instantly after I ask for another. And they are so friendly even when they're full and looked swamped. Please give these servers a raise and keep them around for a long time! Have them teach new incoming waitstaff because they are simply the best. I'm coming in every Friday including today. Great job on the turn around! read more

Came in on a Sunday night and had to wait a little bit for someone to seat us but other than that had no wait getting in (NOTE: This was NOT during football season which I'm sure would make a difference). Our server, Erica, was awesome and friendly! She made great recommendations and was a joy to get to talk to. We started with the fried cheese curds (it comes with Southwest Ranch, but I would recommend pairing it with regular Ranch instead) and then we each got a plate of wings. Food was quick and the place wasn't too rowdy! Not my favorite wingspot in Cedar Hill, but also not too shabby! Parking - For a non-football night, we had no trouble finding parking but I could see some struggles if you are going during a popular time. Noise - Like above, we went at a chill time so the noise wasn't bad at all but I could see how it could get loud with a football crowd. This is Dallas after all :) read more

Buffalo Wild Wings - Menu as of June 2022 - American Near Me - Cedar Hill, Texas

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Made an app order from the casino In OKLAHOMA to pick up on my way home. I had a 1 hour and 39 minute drive. I arrive and my order WAS NOT ready. Utterly ridiculous!!!!!! read more

I've been to Buffalo Wild Wings plenty of times in my life and have never had a bad experience like this one. I went with my friend and my sister. Our waiter's name was Lou. He never got us any silverware, we had to ask for them. He was super slow at bringing out the food. He made fun of my friend and I because we are guys, and because we were joking around with my sister. He told me that he wanted me to leave because of that. He told my friend and I that we were ugly. He talked to us more than we talked the entire time. He kept coming to talk to us and just rambled about nothing. He sang us a very explicit song he wrote about his sex life and proceeded to twerk while singing his song. He also told us explicit details about his tattoos. One of his coworkers walked by when he was singing his explicit rap song and seemed slightly disgusted by his behavior. He stated that it was his first day as a waiter, but any job I had I would never be as unprofessional and as personal as he was. If I could give a zero rating based on the event that occurred I would. We have never felt more uncomfortable in any dining setting ever. read more

If I could give 0 stars, I would. I am not one to write reviews, especially bad ones, but the experience I had tonight was the ABSOLUTE WORST experience I have ever had at a BWW. All I ordered was 10 boneless wings and a basket of potato wedges with a beer for me and my dad. We got our wings but wedges never showed. We were told they were coming when we asked our server, so we both ordered a second beer. After an hour I asked another waitress if she could check on them because we had waited over an hour at that point. She said she would check on it but then never came back (which I get, isn't her table/isn't her problem), but at that point I was wanting to speak to a manager. The tables next to us got their wedges so where were ours??? THEN, at about an hour and a half I walked up to our server after contemplating just leaving $25 on the table, but decided that I would walk up to our server and ask how much I owed because I was tired and needed to go home. He had me follow him to the POS and I handed him cash and just walked out. I understand being busy, I use to be a server too so I totally get it. And I get that it isn't all on him, but I am a bit outraged that we had probably the EASIEST order at the bar and never got half of our food. In hindsight I should have asked to talk to a manager, but it was already 10:30 at night and I was ready to go home. I plan on calling the store in the morning as well, because that is just ridiculous. read more

Well, I made the mistake of giving this location another try, with the hope things had improved. Not only have they not improved, they've actually gotten worse. I walked in at 3:45 this afternoon. I was the ONLY customer in the entire restaurant. As I walked back to the bar, I grabbed a menu off one of the tables in the bar area. As I sat down at the bar, the first thing the bartender did was fuss at me about where I got the menu! Not, hey welcome in, how can I help you? Nope! She scowled and said I needed to put the menu back on the table! Really?? I'M THE ONLY ONE HERE! She then refused to wait on me and turned me over to her manager. All because I had the gall to ask why it mattered where I got the menu. Her attitude was horrible from the word go! No wonder the last several times I've been there the place was completely empty. You just ran off another one for good! Waxahachie here I come! read more

Terrible service. Missing half of order and manager will not answer. Cold food and always missing part of order and just deal with it, this instance was missing over half of the order. Will not be coming back. read more

The wait staff was terrible. Alexandria was our bar tender, she was rude and unprofessional. Couldn't find her half the time and the other half she would talk to you like you were scum of the earth. I would eat ANYWHERE else than this bww. read more

The service was so bad it was empty and still waited like 30 minutes to get sat down and a big party after me got sit down as soon as they got here read more

We came in, and there was no one there to seat us, so we went to the bar. That was the second mistake we made...,the first mistake was coming here! The bartender was HORRIBLE!!! We sat and waited for 20 minutes before he helped us. We only stayed because he kept saying, "I'll be right with you guys." He came by, sprayed the table, while we sat there, (how rude), and "skeeted" whatever the cleaning solution was, all over my clothes. We ordered our drinks and food, and he never acknowledged the extras that I requested. I don't think he put any liquor in my supposed "Top Shelf Long Island Iced Tea! Usually, I'm walking sideways after my third sip, but as you can see, I'm sober enough to make this post! It was just horrible!!! Giving them one star, is giving them too much in my opinion! I will NEVER, EVER, EVER COME BACK HERE AGAIN....EVER! I don't know who this guy is in this first photo,, but he blew it for you guys, and he was mixing drinks talking to another over the drinks, and he wasn't wearing a mask! )That's the second photo)!! read more

Buffalo Wild Wings - a man at the bar - American Near Me - Cedar Hill, Texas

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I don't know why we even bother going to BDubs in Cedar Hill. It's closer to our house than the one in Waxahachie or Mansfield, but after tonight's visit we will go the extra mile. It's about 50-50 wether or not our food will be correct and tonight it wasn't. Our waitress got it wrong and then the other wings we got had no sauce. We didn't say anything about the mishap for fear that our food maybe tampered with. Also it was my birthday and I showed the email to our waitress for a free snack size wings. Guess what???? She still charged us for them. By that time we were so ready to get out of there we didn't even care. After the tip she received. maybe she'll have the manager comp the wings so she can pocket the money. Way to drop the ball.....again cedar hill. P.S. Please wipe down the game consoles!!! Very nasty. Thankfully I carry Lysol wipes. read more

DIRTY. BAD SERVICE. WILL NOT EVER BE BACK. In the days of "Covid" excuses I am finally beyond the point of coming to this location. There is no reason to wait 45 minutes to even get to order when only three of the 20+ tables are full. Absolutely no reason. Worst service ever. Don't waste your time. Every table group that comes, leaves, unable to order. Something wish I had done. The wait staff is horribly rude to not only customers, but each other. Laughing when a tree gets spilled.I'm only staying as this was my boyfriends favorite place to eat. It's Friday night and I've literally been here an hour or so far and yet to see my food. read more

Food was really good, juicy wings, good bar drinks and nice crispy fries. Service was on my bottom list of all other Bdubs, because they never even brought our appetizer and forgot about it. Then the drink came late and when they brought the food they forgot the whole order, only wings came out, had to ask for the fries again and canceled the appetizer at that point. Also, the sauces asked for didn't come in the right order. The atmosphere in this Bdubs is regular restaurant, nothing special, just dark, tables left unclean maybe due to lack of staff, but yeah. Food was very tasty though, just be ready for your order to get all sorts of messed up. read more

Didn't even stay to eat.. this place is really dirty.. From the floors to the bathrooms even in the parking lot was trashy. read more

I know it has been forever since, I wrote a review about a restaurant. But good God where do I begin. This is a long story. First off it was super crowed and noisy as well. I get it the NBA finals was going on. OK no big deal. But here is were is all went down hill. We had this waiter who didn't look like he wanted to take care us he more interested in the game. Sorry we decided to come eat and ruin your evening smh. We order our food and the wait time was horrible almost 45 minutes. Again they were busy I'll give a little slack. However when we got our food. The ORDER WAS WRONG. I ask kindly that our order was wrong and our waiter started to argue with me. No no you don't talk back to the customer first off. We just ordered burgers and on the menu it states double meat patties not SINGLE. He said oh if you wanted double it's extra cost. Wait a minute extra seriously. It supposed to be double meat to begin with. After a short argument I ask for manager who clearly has no idea whats going on in his restaurant. I should have canceled everything and left. I decided to stay and give a second chance. I ask for a new servers. Anyway got the order corrected. Here is the fun part. When it was time to pay the LOST MY DEBIT CARD OMG are you real. Seriously this is not a joke. I have a strong feeling that someone swipe my card and told that I didn't give it to them hello. How else am I going to pay. They lost my card and accused me of not handing it to them. This total BS I will have words with corporate. I warn everyone please stay away from this restaurant please. This is a terrible place. read more

Buffalo Wild Wings - Sam Adams always a good choice. - American Near Me - Cedar Hill, Texas

If I can give a negative review I would. I never have my to go orders ready on time. Sometimes I place the order on the app and they "don't get it in the system." Very slow and food is always cold. Please shut down. read more

This was a mess ‍ the excuse should NOT be we are busy.... this food was not only cold but thrown together by kindergarten kids. This food was about as much as a travesty as the Super Bowl itself HORRIBLE HORRIBLE HORRIBLE read more

Buffalo Wild Wings - Sampler and 20 winds - American Near Me - Cedar Hill, Texas

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I am a loyal weekly customer but I am getting tired of not getting my wings at the same time as my fries or viceversaa!

Been here for almost 45 min and still no food. Glass has been empty for 20 min and has not been refilled. Don't get it, they are slow and it seems every waitress is not happy to be here. We came here to watch Duncanville play but should have gone somewhere else. Go somewhere else. read more

Buffalo Wild Wings - American Near Me - Cedar Hill, Texas

I drove almost 20 minutes to have a beer and wings a soon I sat at the bar the bartender was right in front of me she didn't say Hi or I'll be there with you on second sir.I do understand when the place it's busy but this was no the case it was only 2 customers at the bar. 5 minutes past by and she's was talking to a friend cursing and saying all this personal stuffs she star picking other recipts from the other customers and she was at the computer taking her time. at that point I just stand up and left. read more

There were 3 of us on a Sat night waiting for a table. Place only had three tables with customers. Apparently we had to wait for a server to show up to be seated. Another two groups were waiting as well. We all got seated and our server came and got our drink order. 30 min go by and we never got our drinks from the bar. Our waiter took our food order and 15 min go by and still no drink order. Other tables got their drinks but we still didn't get ours. We left. Would not recommend coming here. read more

Their service was terrible!!!! The food was cold, they were low on staff. The line was outrageous. My chicken sandwich felt like a brick. I definitely would not recommend!!!!! read more

Came here to watch the Syracuse-UNC game... I guess if you've been to one BWW, you've been to them all. Experience is basically the same: -very loud -very crowded -lots of TVs to watch sports -good drink selection We didn't eat anything so I can't comment on the food. The bartender was friendly and helped me pick out a beer. She let me sample a number of them until I found one I LOVED. As we left around 10pm, here was a LINE to get a table. WTF?!?! read more

Buffalo Wild Wings - Drafts are big! - American Near Me - Cedar Hill, Texas

I go to this location all the time and never have a problem so it's weird score so low. Last time I went I had the nachos and Southwest Cheesesteak. Both were really good, there aren't that many decent places to watch sports in this area. This definitely one of the best. read more

Buffalo Wild Wings - Chicken Nachos, pretty good. - American Near Me - Cedar Hill, Texas

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It was a horrible experience. Once seated our table was dirty, dirty to where they did not wipe down the table. Second, the waitress took our order appetizers, burger and wings. Our order started coming out, our appetizers and my husbands burger, we finished the appetizers my husband finished his burger and the wings nowhere in sight. Our waitress did not even bother to check if everything was ok, until I stopped her to ask her where were our wings. She went and checked and took a good 5mins in the back checking our wings.. it was not a good experience going here to dine in. Will not be coming here again. I recommend Buffalo Wild Wings on I-30 and Westmoreland but definitely not this one. read more

Worst ever. Order was incorrect, tables around us never cleaned, took forever to fill order. Won't be returning. read more

Totally wrong order. The man at the register asked me to check it.... That's literally all he is suppose to do at the counter. Do your job, stop hitting on customers. read more