i love bww, even as a vegetarian. their cauliflower wings are to die for. the servers are super nice as well and are quick. they have a nice tv setup as well. read more

Well. Being able to serve food would be nice. The bartender didn't even know what sauces they had. read more

Buffalo Wild Wings - Bar. No food after 30 min. Bartender is lost. - Chicken Wings Near Me - Ballwin, Missouri

Nope! We tried to have dinner here tonight and left as soon as the waitress showed up. Didn't even order drinks. Our waitress was definitely on something & could barely talk or function! This is not the first time we've had her & last time was the same! We knew it would be a train wreck of an experience, so we left as she went to get something from the drink area. The last time she brought me the wrong food and some cold wings. I don't wish someone to be fired, but she's not ok! read more

How does this place stay in business? Srsly, everything about this place is a huge negative.The only redeeming factor is that, if you're lucky, you'll be able to catch the game on one of their TVs...but let's be honest, unless you are going to sit there and watch tv while you drink beer at the bar, there's just no good reason to stay there for that. The employees are non-existent. I am guessing they are short staffed and/or management is trying to cut corners by hiring or working their bare minimum crew. It's not out of the norm to only see your server every five to ten minutes throughout the service. On top of that the actual service is lacking with special requests, forgetting to bring items that were asked and only being able to be reminded ten minutes later when they come back to the table to see if anyone needs anything. Yes, but by this time my chicken is pretty much cold, Tracy. Now.....holy shit, I don't even know what to say about this. Chain restaurants, correct me if I am wrong, get sauce in big packets, wings in big bags, buns in packages of about twelve, I'm guessing? The chicken strips come prepackaged with instructions to "fry at 375 for 6 minutes, let drain, toss in 1/3 cup sweet Asian chili and serve immediately." Am I wrong here? How do you mess something like that up? "Order up, 12 wings, garlic parm, extra crispy." *cook drops 12 wings from the bag, looks at the instructions that say 'fry at 375 for 5 minutes' and has mastered the skill of frying it for 7 minutes in order to get them extra crispy,at 375, then toss in the sauce as read on the instructions on the bag, plate and serve. How is that so difficult to follow? Why do the wings get to the table over sauced, slimy skin indicating the wings were NOT cooked crispy and no longer hot? Is there a kitchen paradox there that I'm not aware of? It's never, ever, ever busy when we go in. We've gone at several times, different parts of the day, all except Friday at prime time. In all of our visits there haven't ever been more than a handful of tables - you'd think we would have a more attentive service that being the case. Nurp! And cleaning a table doesn't mean taking plates off the table and placing them all on the table next to it. Doesn't that just make for two tables that then have to be wiped down? Maybe it's just because I'm not into the business. The one saving grace BWW used to have is that their wings were killer and made for a great visit with everything else being able to be overlooked. Now with the price, with the poor quality and everything else about how BWW is being operated here just makes for an experience that I just don't want to go visit again. There's a Wing Stop that just opened about 3-4 miles away. Their wings are on the smaller side but customer service is an improvement, sauce selection isn't bad, and everything is cooked as it should be. It's not a sports bar but I can watch the game at home. There is a 87% chance we will never be back to BWW. Have ago but have low expectations, that might make your trip there a little more enjoyable. Someone please bring a stopwatch, I'm curious to know how often the server comes by your table. I'm not rereading my review so any grammatical errors are just going to say, I guess. It's late. Cheers! read more

Yet another great place for a great experience. Sports on tv, great decor, awesome food (definitely, try their burgers, wings and wraps) and great service, make this a fun place for family, friends or special occasions. Oh, and did I mention the great drinks and pricing? If you haven't been, I strongly recommend spreading your wings and checking them out. You won't be sorry. read more

I cannot brag enough about this location first of all there's so much room, but it also feels small and quaint where it's not super large bar area and it's really fun that the dining is in the middle so that everyone can enjoy the games together. The manager with the amazing mustache is so kind. Karissa is the best! She was such a fun bartender. The entire night was so kind and courteous and constantly checked on us. She would come over just to talk to us. She always had a smile on her face. She really went above and beyond. A few games for kids how cool They also have booth seating, which is a little secluded from the bar area, which I think is great for families that want little bit more space or distance from the bar crowd read more

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We ordered from this spot on a very busy football Sunday and it was quite delicious!!!! We ordered bone in wings and ordered them with lemon pepper (dry seasoning) which I feel like is new! It was quite tasty!!! With a little paprika taste too! Also, Asian Zing which is always the perfect amount of sweet and spicy, honey bbq, and Caribbean jerk (yea man!). The fries were tasty and nicely crisp!!!!! The wait wasn't long for our food and we enjoyed it so much!!!! read more

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I was at the Bar tonight for about 45 minutes. I ordered two drinks and was trying to check out 5 minutes before I needed to leave. The bartender was in the back (I assume she is the manager too). About 20 minutes later (Bar totally unattended). I politely went into the back to find someone that could close my tab. She murmured that you shouldn't be back here, I went back out front... She finally then came out to close out the tab. Obviously, this is totally unacceptable, next time I will probably just walk out. I had also asked one of the other servers to get her and was ignored. There were maybe four tables at the time only a couple of people at the bar, very slow, 6:15 PM on Monday. read more

Went to watch the CFB Championship game, they said 90 minuites for food orders, including wings.

Service was not good, we asked for guacamole and chips and received avocado and chips where the avocado was brought out without the shell. We were seated in the dining area, only group in the dining area. All other groups in the bar. They didn't come by unless I came by read more

Immensely disapointed in the service and quality of food I was served today in my to-go order at this Manchester location. I gave them a 40 mins heads up on my order, arrived 7 mins early, and my order was still 15 mins late on the scheduled pickup time. This wouldn't be as big of a deal except for the fact that *no one* was dining-in and 2 people that arrived well after me received their to-go orders before me. There was also a gentleman that had been waiting there before me that said he had already been there 20 mins waiting for his to-go order. After my food had been so late, I at least expected that my food would be piping hot. But no. My (tiny) wings could not even be classifed as warm. They were room temperature. The celery was also so chintzy and one of the two pieces they gave me looked so old/ expired it should have been thrown out. I realize short staffing could very well be the late food issue here, but not once was an apology given for my long wait time. And frankly, an apology goes a long way. read more

Buffalo Wild Wings - Expired celery and small side veggie portions - Chicken Wings Near Me - Ballwin, Missouri

I really wanted wings and hadn't been here in forever so decided to give it a try again. I ordered 5 spicy garlic which were delicious, by far better than I remembered their sauces being. I also got five Parmesan garlic which as I thought I remembered, they were bland but my biggest problem was the huge hair embedded in the chicken. Wanting to ensure it was not my own hair before complaining, I pulled it out of my mouth to try to see the color, it as not my color but the bigger problem is that it was literally wrapped around the wing, breaded over and embedded. At this point I lost my appetite and stopped eating. The rest will likely be thrown out because Ben with close inspection, this is just nasty. I also got a side of cheese curds which I did try while eating the spicy garlic and I did not care for them. There was an over abundance of salt in the breading. They are in my fridge to try with a tomato sauce but not sure if that will improve them or not. While I ordered these for take out, I can't say much about the place itself, but the service was not bad. The order was correct and staff professional which is always appreciated. read more

We came here right after it opened. Our server was awesome, she filled our drinks and got our food quickly. The food was typical Buffalo Wild Wings, not bad but not spectacular. We had the chicken tenders but the tots stoke the show. I highly recommend their lunch special, it's a great deal. read more

Buffalo Wild Wings - Chicken Tenders with Fries - Chicken Wings Near Me - Ballwin, Missouri

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Absolutely amazing service from Livi! She always came around with a smile and was so sweet. Will definitely be coming back soon.

I had the worst experience here today..2 people working the FOH at 1:00 pm. What has happened to customer service..people were leaving because no one acknowledged them..the one server was working hard..but wouldn't make eye contact with all of us standing around. He said it was the bartenders job to seat people . 2 parties left. Me and 2 others were waiting for carry outs..when she brought them out after 25 minutes, she said she didn't care if anyone's walking out..they are short staffed..what has happened to customer service??? Then when I said that's how you stay open..she said you can leave now. Never again at this location.. read more

Let me preface this review by stating I am by no means a wing guy. That being said I can count on one hand the number of times I have been to any Buffalo Wild Wings in the last year, especially this location. In the past I have found the burger option at Buffalo Wild Wings to be a trip down memory lane of high school soy burgers past. Not any more! My wife and I were both extremely impressed with the Triple Bacon Cheeseburger and the All-American Cheeseburger. The new smashed burgers are phenomenal and are a huge improvement over burgers past. Throw in a clean well lit and expansive restaurant with exceptional customer service and I think I found a place we will frequent more often. Our waitress was also a breath of fresh air. She was friendly and attentive to the point of foreseeing our needs and meeting them before we even had to ask. I had forgotten what truly great customer service looked like before visiting this Buffalo Wild Wings. For context our visit was on a Saturday evening. Keep up the great work Buffalo Wild Wings! read more

Stopped by for lunch yesterday and was pleased with the food, just happened to have a BOGO deal which was a bonus. Staff were friendly and helpful. We arrived right when they opened so it took a few minutes to get running. Plenty of sports to watch and place was clean. Definitely worth the stop and wing were on point. Thanks!! read more

Good place for wings and basketball. Tried their tenders with carrots and celery with ranch dressing. The tenders were served HOT which was appreciated. The breading was a little too thick for my liking. The carrots and celery were fresh and crisp. I sat at the bar and the bartender was friendly and organized. The bar area was busy and she was working it herself. I like all the TVs in the bar so you can always watch your favorite team. read more

Our blood marys were garnished with 1 pickle chip you would put on a hamburger. She dumped tobasco in it since we requested spicy. I requested more garnishes, she couldn't find skewers and the drinks had no straws. The server never offered or gave us silverware she gave us our wings and forgot about the appetizers until we said something. The bathrooms were disgusting. The patio you can see while walking in was full of trash and chairs not pushed in. The guacamole was thick pasty avocado with hardly anything in it. We spent $85 and would've had a better eating experience at a drive thru fast food down the street. read more

I wish there was a ZERO star rating option. This location is an absolute joke. We have ordered from here 3 times & every order has been completely incorrect. Oh and let me mention that the manager hung up on us, perfect! We TRIED to contact the establishment but they were not able to correct the issue. The manager REBECCA clearly isn't capable of the management position. I really hope they can figure out their issues, good luck!! read more

Forgot to check in cause I was with a friend. Overall good experience the fries and spicy garlic boneless wings were good. Ive had them before for takeout and they accidentally gave us bones :/ the 6 for 20 deal is CRAZY though it was 2 apps 2 entrees AND drinks for $20 and they didn't charge for a refill. It's a nice place yet I wish our server checked in more cause we were silently waiting for the bill looking for servers and none were to be found. But seems like a nice place to come with a group big or small. One star off cause of the takeout experience and the no servers in sight read more

Food was cold. Service was slow. Missing drinks, entrees, multiple reminders for refills, silverware, napkins, etc. on top of it, completely overpriced read more

The chicken sandwich from Bufflo Wild Wings is extremely below average. The price for all their wings have gone up significantly I cannot justify coming here anymore. The buy one get one free bone in wings become buy one get one 50% off and at that point the boneless wings are always a better deal. read more

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I am beyond disappointed in my order from the Ballwin Wild Buffalo Wings! I ordered the party pack (50 traditional wings) with classic Buffalo sauce. The wings came with NO sauce on them or on the side, a few fried feathers and was missing the celery and carrots as well. It was a to go order so needless to say they steamed up in the container and also were not crispy even though I arrived promptly and it was less than a ten minute drive to my place. I expect that with to go wings but no sauce on Buffalo wings and missing part of my order is unacceptable. I am very unhappy and do not plan on returning to this establishment read more

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I've been waiting for over an hour for my 15 wings without ask from waiter to refill my water. never comeback again read more

We arrived late, about 8:50, they don't close until 10 so we should be all good. First thing I noticed was the horrible smell. Used to work restaurants, smells like wet, greasy, kitchen mats. I got the blt , came with 3 slices of thick brittle bacon- so disappointed!!! Bacon was basically unedible, I was starving, so I broke off the part that would break my teeth. Came with tots - cold! Serious grease taste. My husband and our friend got the lemon pepper wings - saturated in seasoning, they are spending more time wiping them off than they are eating them. They also got tots - also cold. Haven't been to a BWW in quite some time, won't be back. read more

Order online and was quoted 25 min till pickup. When I arrived there were only 2 people in the restaurant at 5:30pm. 10 min later received the food and went home. Everything was ice cold, not even remotely warm. Couldn't even finish the meal it was so horrible. I'll never be back. read more

This franchise in general has improved their food, and their wings are what they used to be (awesome). The boneless wings breading has a soft crisp rather than the heavy layer of crunchy, hard batter and no chicken. Try them again if you had a bad past experience!! Also, we've ordered carryout a few times at the Ballwin location and every time the order is fresh, delicious and completely accurate (a rarity in the carryout world). If you wrote off BWW in the past like we did, try them again. It's worth it! read more

The service here is absolutely horrendous. CHOOSE ANOTHER LOCATION. It's a chain, the food is always the same. The staff makes the difference and this staff has the worst attitudes. They lie to their customers and refuse to accept a larger party at 7:45 pm on a Saturday because they don't have two cooks...then it was one cook and two servers and then it was one cook and one server. Wouldn't split the party to accommodate. Since when does a chain not accept business?? The 'manager' did absolutely nothing to de-escalate, only add to the high emotions. Ridiculous behavior that began with the bartender and other 'manager'. Train your staff before you give them responsibility, please. read more

I am a long time goer of bdubs and have been to the new location several times. The environment and layout is much cleaner than the old one but service and food quality is the same. Every time service has been average and the food always comes out colder than warm. Came here for Superbowl (2015) yesterday. Couldnt get seated at the bar even though i saw some spaces open?... Really young staff who seemed to mess around a lot and my buffalo chicken sandwich and fries came out slightly cold again. The 15 wing order was hot and good. The flat bread pizza also came out warm. read more

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I like flats and ordered 15 wings and got 3 flats. I'm not happy. The sauce was good. That's it.

I've been to this location of BWW a couple times recently, and I am never positively overwhelmed at the thought of returning again for another visit. It seems like the staff is always in transition, and those that are there are overworked, thus forgetful and perhaps a bit slow at their jobs. The wings are truly overpriced for what they are. There are plenty of other local restaurants in the area which offer similar food and a better overall experience. read more

Upon arrival, the music was blaring loud. We usually eat in the bar area to save time. I asked if the music volume was less in the dining area. They said we will turn it down. It was overwhelmingly loud and they did not turn it down at all. I then asked the bartender if they would turn it down and she did not. When our waitress came to get our drink order I said that we are just going to leave unless they can get the music turned down. They finally turned it down to a reasonable level. I called this morning to discuss this with the manager. Cole answered the phone and I explained to him we had to ask 3 times to get the music lowered. All Cole said was "Yeah". I like the food and bar here but the music is out of control. I would suggest being prepared to walk out if they cannot get the music to a reasonable level. read more

Our son is on his school's Ultimate team (think "frisbee football," which isn't 100% accurate, "but close"). Buffalo Wild Wings had sponsored a basket at an auction at our daughter's grade school a few weeks back and we won that basket for our son. Included in the basket were more gift certificates for Buffalo Wild Wings than we expected - THANK YOU, BWW! So after his ultimate game, we decided to spend the first few gift certificates. Some mild buffalo and some desert rub wings later, and we were feeling good. This was a great chance for some more father-son time, and BWW was a great place for it. Thank you, BWW! read more

Don't bother with delivery orders from this place. They NEVER get it right. I've ordered salads and received a fucking box of just lettuce and/or no dressing, drinks missing constantly. God forbid you order any extra sauces, you'll never get those. Just shove that 60 cents up your ass. I'm not convinced that reading and comprehension are a requirement for the job or for management. God I hate this place! read more

Here on a Wednesday evening, May 4, 2022. Looking forward to a burger because they have really good burgers...and they were OUT...NO ground beef. There is a grocery store I their parking lot! How does this happen?!?! read more

Just let this Manchester location and am highly disgusted. I called in original buffalo wings, they were so tough I could barely chew the chicken. Unfortunately I was in that area shopping and live 30 minutes away or else I surely would've went back to get a refund. Tyson frozen wings taste better than that mess did. read more

Buffalo Wild Wings - Waste of money - Chicken Wings Near Me - Ballwin, Missouri

The manager James clearly doesn't want his job. We had several experiences with incorrect orders, and when speaking with the manager beforehand to try and avoid it happening again, we received every one of our wings with no sauce. This felt like a petty child's response, over correcting to the extreme out of spite after being told how they previously messed up. When my receipt attached to the delivery bag has the order correctly listed, there's no excuse for getting it wrong. It was LITERALLY spelled out for you, unless everyone working there is illiterate. read more

Sadly this has nothing to do with the food but multiple times i have come here during the adversed business hours and they have closed 2-3 hours early. Just save your time and go somewhere else. read more

Honestly have to say the WORST !!! Employees look unhappy, no energy at all ! Food usually takes longer than usual, but tasteful! This review is strictly based on customer service! read more