We've been here before and had a great experience, so this visit was disappointing. It was clear they were very short-staffed. We ended up sitting outside, then had to keep going up and down the stairs to place our order and carry our own food back to the table. It made for a frustrating dining experience and definitely took away from being able to relax. The venue has a lot of space, and there were several events happening at the same time, so it seemed like most of the staff's attention was focused there. That may explain some of the service issues, but it still wasn't the experience we were hoping for. I'm hoping this was just an off day because we've enjoyed coming here in the past. For now, though, we'll probably wait a while before giving it another try. read more

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I like the intimate atmosphere of this venue for concerts. I was able to get very close to BBno$. The line outside was very long but luckily we got there about an hour early. The inside was well ventilated and they ended up turning on the indoor fans for circulation which was super nice. They even handed out waters during the show! I was pleased. The weird issue was that people were trying to use the bathroom or call rides after the show and security was kind of rude about kicking everyone out. read more

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We visited on a Thursday during work hours so the place was a bit empty -- but great as it's a fairly large place. I imagine when they get busy it could be hectic. The views from outside were marvelous on a nice sunny day and a cold beer. Beers were okay, nothing to write home about. I think the charm of this place is the views. read more

Buffalo River Works - Venues & Event Spaces Near Me - Buffalo, New York

Met a friend here on Sunday afternoon to enjoy the last days of summer outside by the water. Always enjoy their different beers. Had the blue eyed blueberry blonde this time. We sat at the outside bar, Jose was our very pleasant bartender. We were planning on getting a table to eat but stayed at the bar. We both ordered the fish Reuben, it was Mahi with Swiss cheese, spicy mayo, sauerkraut grilled on marble rye. Fish Reuben is a favorite of mine, it was tasty and was served with homemade chips. read more

Buffalo River Works - Fish Reuben - Venues & Event Spaces Near Me - Buffalo, New York

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Stopped in for the kitty bowl by Ten lives club! The bar service was slow, the appetizer came out pretty quickly. The beef was tender, gravy was good and tater tots crispy! It was busy because the events going on but all got a good cause! read more

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Buffalo cauliflower is my new favorite food!! All the taste of boneless wings, without the actual meat. Best substitute ever for chicken. read more

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Nice atmosphere, especially when warm enough to be on the patio. Got the poutine tater tots. They were great. The meat was tender, the gravy was flavorful and there was plenty of nicely gooey cheese. read more

Buffalo River Works - Tater tot poutine - Venues & Event Spaces Near Me - Buffalo, New York

Such a cool venue in buffalo. Surrounded by so many things to do, along with a big enough venue to attract amazing artists. On top of that, venue also has games, drinks and food. All at a decent price and quality read more

Buffalo River Works - Venues & Event Spaces Near Me - Buffalo, New York

This is hands down the worst venue I have ever been to. Tonight was my first time there. I was so excited to see one of my favorite bands, Lawrence, for the first time. Since I wasn't familiar with the venue, I opted to buy the reserved table seats thinking I would get a better view of the band. Nope. I sat under bright fluorescent lights by the bar that stayed on the whole time, and I didn't even get to see the band I paid good money to see. There was no indication that I was buying obstructed view seats. I paid over $150 a pop for this view. I left halfway through the show because the venue and their audacity to charge full price for these seats absolutely ruined the experience for me. read more

Buffalo River Works - The view from the $150x2 seats. - Venues & Event Spaces Near Me - Buffalo, New York

Went to River Works tonight for the Buffalo Wine Festival (recommend!) we decided to have dinner while we were there. I had the Brewers Dinner which was pot roast with smashed potatoes and veggies. My husband had the Sticky Bird sandwich - a hot honey chicken sandwich with coleslaw and some chips. The food was bland. You could see and taste that the veggies were simply coated with garlic powder. I can't remember the last time I saw waxed beans served at a restaurant. It took much longer than it should've to bring a glass of wine to the table. It wasn't that busy. Seems the food should have come out faster too. River Works is somewhere you go to for the atmosphere you can't really expect to be impressed with the food quality. read more

Buffalo River Works - Brewers Dinner - Venues & Event Spaces Near Me - Buffalo, New York

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Just okay food and drinks but the view is spectacular. There's a lot of potential here and I hope they get it together. I would return for an event and to sit by the water. The service felt rushed and not very personable at the restaurant. They didn't have unsweetened iced tea which I found odd seeing as it's a full service bar. The prices are a tad high as well. read more

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Verizon hosted NFL watch parties in all NFL team cities. The Bills one was at Riverworks. It was a great party. At the entrance we al got a bracelet with a food and a drink coupon. Food choices were pizza (2 huge slices) or 2 rolls with beef on weck. I went with the beef. Good choice, I would say. They have their own craft brewery and the Rejuvenator is a really good IPA. There were games and wings, wings and wings! At least 10 different flavors. Really a great treat! Bills celebraties, like Thurman Thomas, were there so you could take your picture with them. read more

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Had a great afternoon kayaking on the 4th of July. $30 for three hours (with the Independent Health discount) is an incredible deal. But there is so much to do here; the Riverworks is a wonderful reclamation of industrial space in Buffalo. read more

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Came here to watch an MMA fight. Very large venue with upper and lower seating. The venue was attractive and well lit. They have a full food and drink menu here. I personally didn't order but I had some of the light bites my friends ordered. The pizza is a bit thin and dry but the chicken fingers were pretty plump. The service was quick and attentive for refills. I'd definitely attend another show here read more

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I've been to Riverworks for a few adventures now, and while I haven't fully explored all they have to offer, so far, so good. My first experience was Brewfest, where the wide expanse of the ground floor made it a perfect space for hosting multiple vendors without traffic jams. I came back for the silos, twice. Once they were hosting a chalk festival, allocating enough space in their outdoor half as well. Last year we returned in late October for a haunted story tour. You'll need to bundle up as the silo is not heated for cold nights, but the experience was entertaining and well thought through. Their main building however had excellent temperature control. Last night we attended a concert at the venue. There was ample paid parking (cash only, bring a tenner) and the entrance is clearly marked. They take security seriously with metal detecting and staff by the stage without feeling overbearing. They are there to help keep the fun safe, not be party poopers. They let people crowd surf and mosh, helping them down to avoid potential injury. The tickets were digitally scanned at entry before you hit the cafe. One of our party splurged on buying herself dinner, which she admitted was pricey. Though she did also mention it was very fresh and delicious with higher quality standards than most venues. This may be because you can get dinner here at their restaurant, doubling down as the place to be. My friend said he comes every year to watch Roller Derby as well. I've yet to hear anything bad about this place, which lets me comfortably say I might just have to peruse their event calendar for this little sparkling gem. read more

The ambience here is great being able to have an area on the upper level watching the concert was awesome. Plenty of bars to be able to get drinks. Service was fast and very accessible. read more

Buffalo River Works - Upper sitting area for the concert with chairs and area to put drinks/food - Venues & Event Spaces Near Me - Buffalo, New York

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This place is a specialty in Buffalo NY. If you have someone in from out of town, please bring them here. The food is amazing.This sandwich was the best Rueben I've ever consumed. I've had 30+ different Reuben's in my life, and I stand by it being the best Reuben I've ever had. Service here is great, at both the bar and tables. It's an awesome spot to hang out and enjoy the views of the water, and maybe watch some hockey if you're lucky! read more

Buffalo River Works - Reuben on the river - Venues & Event Spaces Near Me - Buffalo, New York

Decent venue for a concert, some areas have an obstructed view of the stage. Sound quality was ok. Didn't visit the bar areas and they did have food available and the prices were on par for a concert venue. Got the Stonehenge Dog, looks were deceiving in the good way. Not pretty to look at but pretty tasty. The house made chips were excellent. read more

We went for the independent health family skating event. We were supposed to get special discounts. It was apparently free admission and $1 off skate rentals. I did not like the floor we skated on! Absolutely not! There were ridges and cracks and bumps in the cement floor. Because the floor is so hard and unforgiving having knee pads and elbow pads would have fair well for those that kept falling and even for those that only fell once., read more

I got an invitation to the Verizon Fan Fest. It was a great experience. Verizon set this up in all of the NFL team cities. We waited in a fast moving line to enter at 4 p.m. and were immediately given a plastic wristband with tear off coupons for pizza or beef on weck and a drink. There were two large pieces of pizza or two beef on weck sandwiches available for the food coupon. The drink coupon could be used for soda pop, bottled water or beer. Very generous! In addition, a very long chicken wing "buffet" was set up too. This was complimentary, no coupon/ticket required. There were at least 10 flavors of wings, in addition to mild and medium; several were a bit hot and spicy! 4 Buffalo Bills (including Thurman Thomas)were there to have their pictures taken with fans. There were a few games, like trying to be a quarterback and throwing a football through a hole/target. The live band added to the lively atmosphere. There were many large screens set up to watch the game. Thank you Verizon. read more

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Absolutely the Worst Service We've Ever Experienced We brought a group of out-of-town family members here after the recent loss of a loved one, hoping to have a nice meal together and enjoy the Buffalo waterfront. Unfortunately, this restaurant absolutely ruined the experience. It was, without a doubt, the worst service I've ever received at any establishment--anywhere. From the moment we were seated, it felt like our table was completely forgotten. We waited ages just to place drink orders, and even then, multiple drinks were either mixed up or never arrived at all. Despite being a large group, we were patient and understanding--but things only got worse from there. We waited over an hour and a half for food, only to be told that the tacos we ordered had been dropped on the floor--and, to top it off, they were now out of tacos. We were then forced to start our order over. While they did offer a round of drinks on the house as a peace offering, even that was mishandled--more missing drinks and more confusion. Meanwhile, we watched other tables who arrived after us get served food promptly. There was no explanation, no urgency, and no accountability. The disorganization was astonishing. I rarely leave negative reviews, but this place earned it. If you're thinking about bringing a large group here--don't. Based on our experience, it's clear they are completely unprepared to handle it. Total disappointment during a time when we simply wanted to be together and enjoy a meal. Avoid at all costs. read more

Damarr D. was our server. He didn't come over until about 10 mins after being seated. When he finally introduced himself he said in a very monotone voice "I'm tired but I'm here" and he had deodorant marks all over his black shirt. Not the best first impression at all. Pretzel sticks 7/10 Very soft both inside and out, like a typical baked soft pretzel that you can get in the frozen section at the supermarket. Wish they were crispy on the outside. Cheese and mustard are slightly spicy but not much, they were ok. Nickel city nachos 9/10 Really good. Chicken was cooked great. Tons of cheese. Tomatoes were a nice refreshing touch too. the shelled fish (taco) Server came back to tell us they were out of that, but the Reuben on the river was the same (they are definitely not the same). So we ordered a burger instead. Flying Buffalo burger, med rare 8/10 Not really Med rare. More like medium. The burger needed more seasoning and salt. Wing dip was good. Burger as a whole just again needed some more salt to bring the flavors out. Everything together was just slightly bland and you couldn't taste the wing dip that much. Fries were pretty good. read more

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This review is for the Independent Health Buffalo High Urban Ropes Course, located inside Riverworks. Actually, forgot that that was inside, great place to test your agility, skill and just to have fun. Inexpensive 2 level course, their were a few challenges along the way, overall a lot of fun, great view, and exercise. Just be careful of the spiders, and be sure to wear closed toe footwear, regular sneakers and comfortable clothing, my best recommendation. read more

Buffalo River Works - Venues & Event Spaces Near Me - Buffalo, New York

We went to celebrate a birthday we arrived at 6 placed our order at 7, food arrived at 8, pizza orders wrong, chicken wings hot, ran out of food for three entrees, told us ten minutes later, ordered medium wings received hot wings drinks TERRIBLE, waitress never offered explanation! Never ever will I go again!! read more

Easter brunch was one of the worst meals I've ever experienced. Foods were cold, carving items were over cooked, chicken was hard as a rock, and for a $200+ bill for three people, I could've had a much finer experience at Denny's for Easter breakfast at a fraction of the price. Unbelievable...when googling "waterfront Easter brunch" this came up so we were excited to have a nice brunch on the water. No seats near the windows, and just bad food. Awful. read more

Sub par food with slow service and long wait time. Better off doing self service its probably the same Food less wait and half the price read more

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I was there on 3/13/26 for lunch and the service was good, the concord grape sour was delicious, and the pizza was ok. Great venue.

Visiting from Michigan for the Bills game. We booked a group reservation for the zip line, ropes course and climbing walls. Gabby and Collin were AMAZING guides, definitely went above and beyond for our group. Adults and kiddos all had a great time! Such a fun place to experience unique adventures!! read more

Sad to say, but do not come here unless you want your order messed up and waiting twice as long for your food to come out after people who ordered and sat down after you. We're here with our kids, and it's taking the strength of my home training not to lose it. I get it: it's summer, and it's busy...But there is truly no excuse why we're still waiting for our food when the people to the left of us sat down 15 or so minutes after we did and have their meals and our server took the table to the right of us's (a group) order after ours. Add in our drink orders were completely wrong the first time and the next drinks watered down and awful. No plates--for the appetizer (wings we had to pass the tray around) or my child's pizza. Burnt my other child's hot dog. Waited 90 MINUTES to get our food. This is a joke, and I'm not with games... Do not come here unless you want to deal with madness and pay the bill. UPDATE: Our server apologized and noted we're getting money off our bill. She also said the managers are in the kitchen cooking food because the kitchen staff "walked out." What the heck kind of place is this??? read more

Buffalo River Works - Watching people who came in and ordered after us eat while we're still waiting for our food... - Venues & Event Spaces Near Me - Buffalo, New York

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The bill included an automatic gratuity, which was frustrating given how little the server actually did. I had to ask for a second drink, request the bill myself, grab my own to-go box, and even take the check up to pay. Meanwhile, the server was outside vaping while we were waiting for service. It's absurd to tack on such a high gratuity for such minimal effort. The hostesses had a great attitude and were helpful. Customers beware! read more

If you want to have a get together or throw a party, this is THE place. Becky was amazing in helping us plan out party. Tony and Steph were amazing bartenders and took care of everyone so well. It was a big night and they made everything perfect. read more

Buffalo River Works - Venues & Event Spaces Near Me - Buffalo, New York

Security physically assaulted my boyfriend while he was simply trying to use the bathroom. they barged into the bathroom stall and searched him head to toes. once they found nothing they left without saying a word. they ripped his clothes and his underwear. physically groped him for no reason. read more

A Must-Visit in Buffalo! Buffalo RiverWorks is hands down one of the best spots in the city! Whether you're looking for a great meal, live entertainment, or an adrenaline-packed adventure, this place has it all. The atmosphere is incredible--set right on the river with stunning views, especially at sunset. The food is top-notch (highly recommend the wings and burgers), and the service is always friendly. Plus, the variety of activities--from ice skating and ziplining to concerts and events--makes it a perfect destination for both locals and visitors. If you're in Buffalo and haven't been to RiverWorks yet, you're missing out. read more

Amazing place, things to do! Zip line, rock climb, music, food, kayak.. We had a great time! read more

Buffalo River Works - Silos and our 5th wheel - Venues & Event Spaces Near Me - Buffalo, New York

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Came here for a quick drink and sunlight on the patio. Another wonderful redevelopment of the riverfront in Buffalo. There seemed to be a lot of family friendly activities and/or date activities. There was a Ferris wheel, zip lining, and even an indoor skating rink (not in use at the time that I was there). read more

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Venue is fun, but... If you want better food, you're better off going to Bill's game. The food here is always the same. It's rarely hot when it gets to your table. There's no texture and everything has the same sort of softness. And it's otherwise pretty bland with no flavor. Even the pizza pie requires muscling because it isn't fully sliced up in the kitchen. The food is just bad so it makes the overall Riverworks experience rather disappointing. read more

Went here for lunch on a busy day and I get that we had to wait for the food. When food b me out everything we had from the burger to the reuben and chuck roast hogie was cold cheese wasn't melted on anything. Brought to server attention. All he said was he can't do anything about it. The food used to be really good here but has gone done hill read more

A group of us are in Buffalo for the Para sled hockey World tournament. When we arrived (5/24, temperature 49 degrees) the venue looked abandoned. Once inside at the Ward, it was packed with people. Ample seating, bars, TV's, prompt service. Great atmosphere. read more

Riverworks is a fun place! I enjoy the views and the activities they have there such as live music. I also attended a murder mystery event here and they put on a really great event. The party was fun. Drinks and service were really good. They have many different cars so it's pretty easy to get served here. Overall I think this is a great place for family friendly fun, or a night out with friends for some fun. Check out the schedule in the summer. They have a lot of events inside and outside and there are some fun activities for kids too. read more

Buffalo River Works - a ferris wheel and a grain silo - Venues & Event Spaces Near Me - Buffalo, New York

This place is amazing for really heavy metal concerts! The food is bad but the bands they play there are AWESOME!