This Boston-based Buffalo location is definitely the better one. The clothing selection here is large, diverse in style, and there's minimal crap to be found in the stock. The staff are friendly and helpful, and I seem to have a sense of their purchasing standards. They're choosy (they have to be), but not to the extent where you can't grasp what they're looking for. I've sold plenty of items here over the years. And when clothing of mine has been rejected, the buyers have never been anything less than cool about it. However, the reason why I'm giving this store three stars instead of four is because there appears to be no limit on how much clothing people can bring in to consign. Numerous times, I've waited for ages while inconsiderate sellers (hoarders, really) haul multiple moving bins of clothing up to the counter, resulting in a queue that can last upwards of an hour for other prospective sellers. It seems like it would be in Buffalo's best interest to place a consignment limit per visit. (Because what if someone brings in a bushel of awful clothing?) Plus, it would be the decent thing to do for customers. Overall, this place has a lot going for it, but I hope the management reads this and considers the aforementioned suggestion. read more

This place has a great selection of nice stuff. I found two dresses I almost bought except that the fit me a little weird and I left with a pair of jeans and a pair of shoes. The pricing is a little random. The two dresses I didn't end up buying were appropriately priced (I thought) at around $20. The jeans were around $30 (for $150 jeans). However, the shoes I bought, which I'm having second thoughts about, were worn-in Aldo shoes for $20. I've purchased Aldo shoes for $20 new and these had obviously been worn a lot. But whatever, I liked them. Pros: Good selection, cool stuff, nice staff. Cons: seemingly random pricing. read more

Usually a HIT if I spend time looking for clothes, but a definite MISS when it comes to selling items. They are friendly staff, but I've noticed the buyers can sometimes only pick out items based of their personal style, not what I've seen in the store. I tried to sell brand new vineyard vines/kate spade items and they said they wouldn't take them because they wanted more graphic tees. uhm. ok. read more

Don't bother wasting your time selling any clothing. It's a joke! Who knows what they are looking for, but certainly not nice, clean, fashionable clothing. For the 5 bucks they might give me for a shirt, I'd rather donate it. This place is the WORST! read more

After being at a few Buffalo Exchange in ARIZONA, this was not as good. Selection surprisingly not great, unique.. More importantly over priced. I like the area a lot, this was disappointing. read more

I go into Buffalo pretty much every Sunday or Saturday... religiously, you can say. They have interesting clothes on display and when you really look and take your time to search, you can find some real good steals! Tags still on items, unworn articles- staff isn't so friendly at this spot though and I have to be honest, as a 2nd hand store, the prices aren't so cheap. Sometimes I feel like I am better off buying at retail prices. My sister also went in to sell some of her clothes which also had tags on them, and where in excellent condition. They turned everything away. The items my sister brought in were much better quality than some items in-store. So that was very confusing. Overall, you can find pretty good pieces here! read more

I like shopping here a lot more than i like selling here. Selling: Its frustrating having them refuse clothes with tags still on them. They can also be rude about the way they refuse the items. I probably won't sell here again. Buying: They have great young brands and styles for pretty reasonable prices. The store is set up really well and makes it easy for you to sort through all of their gems! Clothes always appear clean and in great condition (maybe this is why their buying process seems so intense!) Another plus, this location is right near a tj maxx and an urban outfitters! read more

For Buying: I've managed to find cute dresses for a reasonable price here at Buffalo Exchange. The prices aren't drastically cheaper than their new counterparts. If you're looking for high end label bargains, this isn't really the place. They focus more on stocking their store with seasonal materials, such as Halloween costumes and ugly Christmas sweaters. Most of the things are H&M, Urban Outfitters, etc., items. The store is neat and well-organized, which is a rarity among thrift stores. For Selling: I've never managed to sell anything at Buffalo Exchange. There is usually a line to sell -- the line gets ridiculous around August when people are moving out and trying to unload clothes. The buyers are pretty picky and will cite a wide variety of reasons for not buying your item (not in style, 'too many of this style', not the right season). - Make sure the items you are selling are seasonal (sell your sweaters in the Fall, sell your dresses at the end of spring, etc.). - Make sure your items are clean (I tried to sell a pair of shoes and was told to come back after I got rid of a smudge on the side of the shoe). - Make sure they're in style -- which of course, you're likely not going to want to sell if if it's still in style... The buyers also vary widely. I was told that they would "definitely" buy my shoes once I got the smudge off by an employee, only to have the same shoe be rejected 2 days later for being "out of style". I've asked if I could donate the items instead, they usually say their donation bin is full. Sell only if you're absolutely sure they will buy it. If it's remotely out of style or used, schlep on over to Urban Renewals or Goodwill, cut your losses, and just donate them. read more

I have tried to sell my clothes to this Buffalo Exchange numerous times and have yet to make a sell. I have brought very sought out brands such as Brandy Melville, Urban Outfitters, Free People, Lululemon, and other brands that I continuously see in their stores. Everytime I make a selling appointment the cashier takes approximately 4 minutes to look through the bags of clothes I bring. I do not understand why this store continues to waste people's time by allowing selling appointments when they clearly aren't looking to buy very much. It is extremely frustrating to me that they don't stay up to date with current trends, yet sell things in their stores that are clearly very worn and not in great condition. I will not be shopping there again. read more

The selection here is pretty decent. Well organized, clean, and floor staff are pretty friendly. However, selling here is quite unpleasant. They're super picky and it doesn't seem to match up with the rest of the selection they have in store. And the buyer I worked with was not very friendly--felt like she was not interested in the least and gave me the impression that I was wasting her time. The folks at Davis Square are so much more friendly! And it's definitely more fun there. read more

I was excited to see something take the place of Rescue, but this place just doesn't cut it (yet?). The clothes look like they were bought from Urban Renewals down the street. Kind of dingy, past styles (not modern but not quite vintage either), very plain, or sometimes even kinda trashy. Maybe this is just due to the fact that the store is pretty new and they haven't had time to buy up the good stuff, but either way, blech. I had a somewhat decent selling experience. Standard sell/trade policy (30% store credit, 50% cash). They bought most of the items I brought, but didn't take some for kind of weird reasons. For example, I had a very nice solid skirt, but they wouldn't take it because I had bought it with a belt and didn't bring it with me (I would think a clothing retailer could find an adequate replacement, no?). Also, they wouldn't take a high-price brand shirt because it was too "worn"... I wore the shirt twice, the style of that particular brand is to feel already worn-in. And it was a teeny bit annoying to have the buyer ask her manager about every single item I had just to be told "sure, we can take it". Something that should have taken 5-10 minutes took 15-20 minutes. So I'll give this store another chance in a few months once they buy up some wearable stuff and train their buyers a little bit better. Until then, I'll scrounge around at Urban Renewals and pay less, or just suck it up and buy new. read more

I hate coming to this store, but I do it to see if I can make any money on clothes I've spent a lot of money on. I'll bring in a few bags of worn-once clothing trying to play the store's mind game of what they'll take, and they'll end up taking little to none of it. Then I have to trek back with my sad bags of clothes. read more

Okay so I don't give 5 stars that much... BUT... I met the sweetest worker. I think his name was Deary. Very helpful and seems like a hard worker. Very diligent staff. Clothes very hip and affordable. Will be back again. Hopefully, Deary will be there when I come in. read more

Don't go here if you're selling. Apparently Anthropologie tops from literally last year aren't "on trend" enough. Wth? I had a whole bag of really nice high end stuff that I had saved and they wanted none of it. Total waste of time. Don't know what they're on about, all the stuff on the wall looked uglier than what I was bringing in.Also the sales girl had a really weird attitude, she was like being super condescending and kept trying to like compliment me on the clothes while telling me they wouldn't take them...? I don't understand how classic styles purchased literally last year from fancy brands aren't on trend enough, but whatever. Very weird and unpleasant. Raspberry beret in Cambridge is harder to get a consignment appointment at but at least they take your nice stuff! Don't come here to sell, that's for sure. read more

I think that the people ar Buffalo Allston arewhat matters the most. It is always a pleasure to come in and interact with such fair curious and polite young and decent and hardworking gals and guys To name a few Nicole Nikki Shannon in vintage Hannah rock Caroline and if I forgot anyone I apologize Buffalo is a jewel and I hope it's always here read more

WASTE. OF. TIME. I don't know where they get their clothes from because they literally don't buy anything. The people that work there try to be way too nice about it and it's extremely annoying. You can tell they're being condescending and rude about what you're giving them. Seriously just go to Goodwill, or donate them to people in need, it'd be much better and more rewarding than wasting your time here. read more

I had a great experience shopping when Hannah helped me find the perfect outfit for my parent's wedding renewals! She listened to everything I said and was patient with me when I was being picky. Stellar work ethic, it wouldn't have been the same experience without her. Thank you Hannah!!!! Keep singing!!! read more

Do not waste your time trying to sell your clothes here. They're cheap and unreasonable. I went wanting to sell a pair of jeans and a winter coat. There was a long line to sell, but I didn't mind waiting as I had expected them to give reasonable prices for my two items. I waited for 1.5 hours as only one person was buying. The buyer would stop what they were doing and chat about their personal life every once in a while, completely disregarding the large amount of people patiently waiting. When it was eventually my turn, the buyer offered me $30 in cash for my $300 winter coat and $20 in cash for my $200 jeans. Both were in good condition and were trending brands. I took both of them back as it was a complete rip off. Do not waste your time trying to sell here. List your items on EBay, DEPOP, or Poshmark instead where you can price what your selling at a number you deem reasonable. After taking my items back I listed them on DEPOP and sold the jacket for $175 and the jeans for $80 in a matter of two days. I repeat, do not sell your clothes here. read more

LOVE this place! Every time I go I always seem to find some a dress, jeans, shoes always something. I love the set up and the selection, the staff is friendly and you can't beat the prices! read more

My friend introduced me to this store a while ago and ever since then I've been going back. It's one of my favorite thrift stores to shop at in Boston. It's not as cheap as a Goodwill but that's the difference between a consignment shop and place like Goodwill. Some of my favorite pieces of clothing have come from here and I can say that it's encouraged me to become a little more adventurous with my style. I'm not a small girl but I'm not a big one either and I can find things in my size there which is great since I usually have a hard time finding things for my body shape. I even found a favorite ring there too. I've taken many of my friends there and I think you should go there too! You can view my post here http://wp.me/s1qw5H-1380 read more

I live nearby and always stop by when I have time. Of all the thrifty clothing stores I've been to in Boston, I have to say that this is one my faves. Their items are almost always clean and I've scored a bunch of trendy items here for a reasonable deal- So far I've gotten a pair of fabulous Steve Madden studded wedges that were barely worn for about $15, a pair of almost new Tom's for about $12, two really cute studded bags for under $12 each and a bunch of other little knick knacks. It def. has the hipster Allston vibe going on in there. They don't have a lot of sales maybe a random rack or two but I like that they cater to the more young and hip crowd. I've been to second time around at a few locations and i never seem to like anything they have. i don't think i can rock the Talbot's or the Nicole Millers. LOL. I've also sold my old clothes I wanted to get rid of here twice. They are a bit snobby and picky with what they take and I mean it's nice that you can either get store credit which they keep electronically with your info on it or you can elect to get the cash (but you get a better deal if you get the store credit since the cash doesn't amount to much) And often times there are training "new buyers" to look for things so as soon as the trainees pick something the manager would come over and go through the long lecture of the do's and don'ts of taking certain things which can be kind of annoying when you just want to get out of there but I'm all for learning. i don't remember if they offer to donate your clothes if they don't take back certain things but it's a bitch to lug stuff back and forth if you are parked far. Some of the stuff is overpriced and then other things are really inexpensive so it's a hit or miss with prices! I remember when this space used to be a payless so it's nice to bring back some funk into Allston! read more

it's not the best of places nor the worst. When there's a sale, less than what was originally priced, then it's worth buying, otherwise, the price is higher than when they're on sale in stores, brand new. Still nice to shop around and look at things. I've made a few purchases that was worth the time and money. The coordination of the store is nice. You can usually find what you're looking for as its sectioned so that you won't get lost. The staff here are also somewhat nice, with the exception of one. She's super nice and friendly. Never did get her name though but she'd recognize you if you're gone there a few times. She speaks to you and asks if you need help without being overbearing. read more

I just bought clothes here... Cheaper than Second Time Around and more expensive than Goodwill/Boomerangs/etc. Level of curation similar to Second Time Around, more roomy, but less designer clothes. So overall, a good deal. I wear a lot of vintage/consignment but I hate rummaging through Goodwill, etc so this is a good balance of price and selection. For those who are much better at rummaging, this place probably does not seem like a good deal. They have a huge women's shoe collection in the back--a lot of crappy shoes but the layout on the floor to ceiling shelves makes it easy to spot the good ones. read more

In full disclosure I worked here about three- four years ago under the old management so I have a background here. I worked at Buffalo during, what I call, " The Era of Bitchiness," not because of what I personally thought, but what the reviewers were always saying. Yes we were super picky. Yes we charged more. Yes we frowned upon multiple people going into one fitting room. But it was SO. MUCH. BETTER. I used to shop here almost everyday, no exaggeration, between the amazing dress selection and the vintage jewelry I was spending half my paycheck at work. I scored beautiful Allsaints pieces, multiple leather jackets, a pair of leather pants that I will wear until the day I die, opal earrings that should have cost me 300$ more than they did. The list goes on and on. It was because the buyers, mostly the managers, were properly trained and had a great atheistic. It wasn't long after me that a couple others left, having already put in a couple years at that time, and before long everyone that I had been there with was gone. I started seeing new faces every time I went in and suddenly the racks stopped being so hot. Now it didn't happen overnight of course, I scored a pair of knee high vintage lace up boots and a couple great Equipment silk blouses a LONG while back, but let me tell you about my most recent visit. I think it had been four or five months since I had last been in, shocking for me, and decided that since the spring/summer zone was always our best time selection wise, I'd take a peek. It was not so great. First: The jewelry selection was all cheap new merch. Gone were the huge selections of vintage turquoise and cast off pieces from Ritual Arts. In their place was layer upon layer of tiny wallet or clutch or coin purse. Never in the history of ever did these types of things sell here. It became so bad they were practically banned from being bought in. No, we didn't care if they were Michael Korrs. No we didn't care if they were Kate Spade. They. Do. Not. Move. Next I moved on to the 5 racks of dresses. 5 RACKS. Holy Smokes, no no no. STOP BUYING SO MUCH IN! I scoured one rack and, to my dismay, found a onesie from Urban Outfitters that is meant to be worn as Pajamas with, NO LIE, a huge giant brown stain on the shoulder. Now as someone who owns that piece, newly bought from Urban Outfitters thank you very much, I can tell you I should have never seen it on the rack of a used clothing store. No way. On top of that I found multiple pieces made of terry cloth, GAG, and other clearly worn out- time to go to Urban Renewel- pieces.The shoe rack was another story of dismay that I think you could probably imagine. Now, I will say, they have a pretty friendly bunch on the floor so A+ customer service. Also, why'd you guys remove the stools from the dressing rooms? But the clothes? You should just never have 5 racks of dresses like that. It means you are just buying things in that have 0 point of being there. Case and point? That Urban Outfitters Onsie. Sadly I think it is an end of an era for me with Buffalo, which is sad, but I can't help but feel it has completely turned into a slightly nicer Goodwill now that everything is being taken in. Stains and all. read more

Racism Rules at Buffalo Exchange in Brookline, MA. As an AA woman, with an account set up when this store was in Allston, I brought in beautiful designer clothes and shoes, some worn once, some not worn at all, price tags still on many items. Designers included Wolford, DVF, Stewart Weitzman, Sam Edelman, Cole Hahn, Lafayette148, Santana and more. Many of the garment were purchased just as the pandemic hit, so no real place to wear them. Store manager tells new clerk, that unless what I am bring in is spectacular, for him to turn down all of my items. Store clerk looked at a Wolford skirt in its original packaging, never been worn, turned it down because he did not even know the brand or how these garment come packaged as hosiery. As I left the store with no items sold, I wondered openly if any of these store managers are trained in fashion design, textiles, color theory, pattern drafting, garment construction, tailoring anything that makes them expert in recognizing a quality garment? My conclusion is a firm NO. They decide to purchase or not purchase garment on a whim, and the race of the seller is the BIGGEST factor in how they buy for this store. I even wrote to their corporate office to complain...did not get any response, which must mean that this kind of racist treatment is way okay! In the end my advice to AA's would be never to go there to purchase or sell anything. The worst racism I've experienced in years. read more

This place is heaven sent! Everything is super cheap and they carry all names from Forever 21 shirts for $4 to Lily Pullitzer dresses for $35. My only complaint is they are very picky for selling clothes and they don't really have a systems. I brought a perfect Tart infinity dress that cotst $180 and they would not take it. The system of 30% cash or %50 store credit is awesome Some of the shoes are in rough shape, but this is a thrift store. read more

Love this thrift store. You don't have to sort through the racks until you find something you like, because almost all of it is on-brand and on-trend. read more

The store is alright, doesn't have the best men's selection, for everyone. I was shopping for my boyfriend, and one of the male employees were very kind to me and helpful! But, one time I Overheard the blonde staff being rude to another staff member. That same day I was checking out, she gave me the blankets stares and didn't even ask me how my day was, like how the other employees do. She has the most b*tchiest voices when she's talking to costumers and employees. I hope when I go back, I don't see her! read more

I've been trying to sell my things here for a couple of years now, and they never take anything. I used to call beforehand because they don't take some brands. I'd also ask about the wait time and usually they say it will be quick but ends up taking upwards of an hour. I'm not sure what they are looking for because I've brought clothing in at the correct season when they were looking for them and they still didn't take anything. I saw hideous pizza leggings on the hangers there, so really no one knows how they pick items. The clothes here are mostly brand names and they have a spattering of designer clothing. They have Vince. clothing that they are selling at the same or even higher prices as TJMaxx, so pricing is jacked up high too. The shoes are all very strange and there doesn't seem to be an aesthetic. read more

They are extremely picky. I've been shopping and selling with them for a few years and not much has changed over time. I came in today to sell and was extremely disappointed. I have a lot of clothes and I was going to donate anyways but I figured I would try getting so money for my things first. I came in with 3 bags and they only took one thing. They gave me $19 for Dr. Martens that we're practically brand new. If you're familiar with Dr. Martens, you know that they go for $100+. I expected to at least get $30 for them. A lot of my items were designer and definitely in style. Not sure what they were really looking for but it was a grand waste of time. They used to sell great vintage items but a lot of what they had were from Forever 21, H&M, Zara, etc. The quality has definitely gone down since I first started going. read more

Good for a waste of your time! I was very excited for my first trip to Buffalo Exchange, but left disappointed and angry. I brought with me a large bag of clothes. Some were, I admit, not great. Other things, however, were in great condition and only a few years old. Therefore, they were still 'trendy' and from 'popular retailers.' I swear the staff didn't actually look at one item of clothing I brought in. They dumped the contents of my bag on to the counter and didn't even unfold anything as they promptly shoved my clothes right back into the bag I brought them in. They didn't take a single thing and I left without shopping at all, which I had been looking forward to doing. I didn't want to give this pretentious store any of my business. By the way, all of the staff members say "welcome in" anytime someone entered the store. That makes no sense. read more

This review is for the SELLING process: Ok, for a store that says they're looking to buy "trendy" clothes in "extremely good condition", they tend to gravitate towards dirty, ripped up, hideously ugly clothing. I brought in two huge bags full of clothes, much of which was literally brand new - tags still attached and all - including a pair of tall leather boots and a pair of brand new black rainboots. Some of these clothes were from stores from THIS YEAR (H&M, Forever 21, yada yada). They were BY DEFINITION "in excellent condition" and "trendy" and yet they took literally not one thing I brought it, and didn't say why. Add to that the fact that they barely even looked at the clothes to begin with. I kid you not, with a couple of the items, they just took the item out of the bag and put it right back in without even unfolding it and looking at it. 99% of the time it looked like they weren't even looking at the clothes, just going through the motions of "looking at clothes". Do not even bother trying to sell clothes here, you'll just give yourself a back ache from carrying your clothes to Buffalo Exchange and right back home. read more

Review is for shopping. I get a lot of stuff from here and the service is always very helpful and courteous. reading the reviews from sellers, I'm guessing the reason they have such a good collection to sell is because they are quite choosy in what they buy. I got some great pieces of jewelry and a wonderful warm coat this winter. Some of the stuff can be pricey for a thrift store, but on the whole the stuff is pretty good. read more

I love this place but it's pricey. They always have great stuff. If you are looking for convenience and are willing to pay more for a good find, this is your place. But if you would rather pay less and search a little, I would recommend somewhere else. It's like $20 for a tshirt and at least $40 for jeans. read more

This place is overpriced and gross. I've never been in this store when it hasn't looked generally dirty. I have seen dirt marks on clothes, dirty floors, and once a ball of hair on top of one of the clothing racks. The shoes mostly look like they've been worn through mud and then covered in dust, and half of their clothes are from H&M and Forever 21 and sold at comparable prices to those stores. I'm not going to pay for a used H&M dress for 80% of its original price - maybe you are? A lot of the stuff they sell is also is also ripped or has broken zippers or some other problem with it. For the kind of prices they sell stuff for I'd rather go to Second Time Around and buy things that are actually good brands and not super scuffy looking. . The employees are also awful and they look like they're long-lost Hot Topic employees. I've never seen people wearing eyeliner so badly. For a store that tries to bank on its "cool" image, they are doing a really bad job. In terms of selling clothes, they are also just generally jerks. They make a split second decision about whether they'll take the clothes based on the seller and how "cool" they are (i.e. how much they look like they are soooo different from everyone else/wear a significant amount of eyeliner/not wash their hair regularly) rather than the clothes themselves. I regularly bring in excellent quality stuff from good brands (J Crew, Madewell) that's barely worn because if we're completely honest here, I have a problem with impulse buying and then end up regretting it afterwards and try to sell stuff. They have taken maybe one of the things I have bought in the six years I have lived in Boston. Meanwhile, they apparently regularly take very used H&M and Forever 21 clothing. Don't go here. Go to Second Time Around. The quality of everything - the store, the clothing, the employees - is significantly better. The prices are marginally higher, but at least you don't feel like you're getting ripped off by angsty eyeliner-wearing former Hot Topic employees who make no effort to keep the store clean. read more

I came to sell my clothes after confirming over the phone with the staff in store and told me they want summer clothes and in clean condition. I confirmed with them again before I head down after washing all of them. There's no space to stop on this busy traffic road, I had to carry 3 of the 15 pounds of summer clothes to the store without any helps from the store. After "Amanda" examined each of them, she told me they won't take a single item from any of them with a rude face. So without selling a single item, I had to carry all 3 of the 15 pounds bags walk back to where I parked. Of course their store policy told them to tell me on one in the store should help a customer to carry anything. I truly wish this society closed down all the dishonest store that doesn't do any good to their community. God bless. read more

The staff is pretty friendly...until I decided to try and sell. They seem to take only brand new or 2013 styles. Clearly the lady sellin just didn't persisnlly like the items. I bought 6 shirts 3 months ago, yet she wouldn't take them. She went through 3 bags, not a single item. Maybe the "manager" should try understanding the store sells used clothes not brand new. And watch how you talk speak to your customers, your nasty sarcastic attitude is actually very disrespectful. An don't tell someone their clothes are out of style, maybe they still wear them. Used to shop here few times a month, that's not happening.ii read more

Love selling and shopping here! Ive probs gotten $500 dollars in store credit within the past two years from selling. And to all the reviews who say they 'dont take their clothes' Yeah they dont want your sh*t, they only take GOOD clothes! Found great frye boots, dsquared sweatshirt, loads of designer jeans, great dress shirts! read more

Is it even possible for a thrift shop to be snobby? Apparently it is! Don't waste your time the wanna be hipsters have zero taste or customer service skills. Four people standing around doing nothing read more

I definitely should have read the reviews before trying to sell clothes at Buffalo Exchange. It seems backwards that they won't take expensive brands, but that they will take lower-end "hipster" clothing only. I guess I should have known since this is in Allston; I guess I just wasn't prepared. Let this be my warning to you other fellow newbies out there! And as other reviewers pointed out, expect some judging looks as well. read more