The Buffalo airport was decently clean. Bathrooms were not that bad either. The restaurant choice…read morehas got better over the years and offer some real delicious food. I particularly like the WNY veteran area for those who served our great nation. The departure gate was clean and didn't have any issues. Overall it was a nice experience.

As great and easy as this airport can be, the incessant ongoing lack of ground crew makes landing…read morehere (especially for frequent travelers) painful. I typically land in the evenings and probably half the time or so the ground crew isn't prepared for us, there's someone in our gate, or something else goes on. I'm currently on the runway after landing, and the pilot can't reach anyone from operations to bring in our plane (and our gate's occupied). The guy behind me said the same thing happened last week, they couldn't reach anyone, and they sat on the tarmac for 45 minutes The pilot just told us that they still can't reach anyone and that he needs to shut off the engine to conserve gas because the Buffalo airport also has no gas to refuel any planes tonight. Oof! For a growing regional airport with a recent expansion and upgrade, they HAVE TO figure this out and increase their staffing. I travel all over the country (to all sizes of airports) and don't have this issue anywhere else. C'mon Buffalo!!

Very small airport. Seems to have 2 flights for the whole day. Food options are limited and the…read morebreakfast sandwich tasted like one of the microwave ones you get in grocery stores. No chain restaurants like dunkin or anything.

What a tiny airport with 4 gates. But it us very clean and beautiful. It has a small store and…read moresnack place once you go through tsa. Because it's small easy in and out for travelers. It was a great experience. Will be going through her often to go to Florida.

This is a fantastic little regional airport in Akron, NY -- used mainly for general aviation and…read moreflight instruction. For flight instruction, there are a number of planes for rent here: including an old 47 tailwheel Aeronca Champ (which is a bargain to rent at something like $78/hour) and a Warrior for instrument/PPL training. This is one of the only places to rent a tailwheel airplane in the WNY area, so if you're looking to grab a tailwheel endorsement -- Akron Airport should be one of your first stops. They also have hangars for rent here starting at around $200/mo -- I have no experience renting one, but call them for availability/information. What I love about Akron Airport is the community mindset. You can go into the main office and catch a lot of pilots eager to talk aviation. The mechanic onsite (Kevin Rose) is very friendly and open to helping others learn. There is also quite a few warbirds at Akron Airport -- from a Stearman to other beautiful airplanes. If you're interested in these airworthy relics of the past (and want to fly them!), look into becoming a member of the Buffalo Heritage Squadron -- for a $250 annual membership, you can help preserve old airplanes of the past. If you live nearby, Akron Airport is a great stop for flying lessons and if you're a pilot and want to fly in and check them out -- be sure to do so!

It is cool I like air place because they take off at the runway and landing.i like to water flowers…read moreand pulling .

The parking services are very nice, I have always had nice helpful drivers and have never waited…read moremore than 20 minutes for a shuttle to come- and usually it's much shorter. Also I have never waited longer than 20 minutes to get through TSA here

Small, efficient, quick in and out with a decent amount of food and shopping selections. Really…read morehelpful and friendly staff. A solid airport experience.

Joy was a flight attendant on my flight, #1396, from Denver (DEN) to Buffalo (BUF) on August 9th in…read morethe afternoon. From the moment I walked onto the plane, Joy's friendly demeanor and warm smile were incredibly impressive. Her sincerity was evident in every interaction, whether she was greeting passengers or serving drinks. It was clear that she genuinely cared about making everyone's flight as comfortable and pleasant as possible. Her positive attitude and consistent cheerfulness truly made a difference and deserve to be recognized.

Being an A list flyer on Southwest Airlines- it is difficult to write that the gate staff in…read moreBuffalo NY are the rudest, least professional gate staff I have ever encountered - inconsistent messages at gate, failure to know and then implement policies - be prepared for frustration if you fly out of Buffalo International Airport on Southwest Airlines! All travelers nearby were in agreement that the gate team were completely rude and voice and body language were unacceptable. Hoping the management staff inquires about this complaint as I would hate for anyone else to be put through what I went through today. So much for a positive travel experience!

A neat general aviation airport in Hamburg. You can rent hangars, tiedowns, etc. I'm not sure what…read moretheir rates are, but I have a friend who keeps a plane here and I've flown in here once myself. The runway is fairly short and not wide and you'd be approaching through a little valley. The airport can be tough to find because it is so short. There's been times when I've only been a few miles away from the field and found it hard to see it. There is fuel here and I believe pilot controlled runway lighting can be activated, although I've only flown out of here at night once and I can't seem to remember now. It's a neat little airport, not quite the community that Akron Airport has and has a north/south oriented runway (so watch out for potential crosswinds); but good to have in the area nonetheless.

Very clean lots of vendors friendly staff very good security…read more Planes are usually on time departing and arriving.

400th REVIEW! Years ago I used them and they dropped me off so late I missed my flight. So I…read morestarted parking at the millennium hotel and using their shuttle service. A client booked their service so I used them again. Better experience. Punctual pick up and drop off. I'd try them again if staying at a hotel that didn't offer shuttle.

As always, Delta served me well on this trip - on time departures, baggage handled well, arrived a…read morebit early to make a tight connection. Delta is always my preferred airline - none of them are amazing, but Delta seems to have the least delays and best process and customer loyalty program for me. Upon arrival - our bags were circling the baggage claim by the time we made it down - so very fast. Checking in my bag for departure a few days later was also easy, as was finding our gate.

Hadn't flown Delta in many years; hopefully never will have to again. Flight out was cancelled…read moreAFTER we arrived at the airport! no reason given (it wasn't weather, for sure). Automatically rebooked on another flight that didn't leave for 5 hours, and would leave us approximately. 30 minutes to catch a connecting flight; obviously unworkable. Spent significant time at the counter trying to get booked on something else. When we asked them to check other airlines, we were told we would have to call customer service! Finally, someone else got involved, rebooked us on something reasonable. unfortunately, troubles didn't end there. We have made 3 attempts so far to get all of our mileage credited. We sent in all the info required (one of their partner airlines was involved) on their online claim form. first 2 claims were just ignored. continuing to follow up, we sent in a complaint. Now we're told we have to send in copies of our boarding pass, e ticket or other document. no apology.

flight was pleasant. it was agreed upon with my group that staff was rude and honestly kind of…read morecold. not much customer service

Everything!! Jet Blue employees lie and the manager, Daniel Lamarche, is the worst, uncaring, no…read morecustomer service skills!!! He should be fired. Flight leaving Buffalo is delayed over 4 hours. He refused to give vouchers for food blaming the delay on the weather. We researched and it was not the fault of the weather. Still waiting and this flight to Florida is probably going to be cancelled. My husband and I do not have our medications as we were supposed to be home tonight. Shame on Jet Blue employees! DO NOT fly them!!

This United Airlines was located at the Buffalo Niagara airport. The United staff were super…read morefriendly and helpful. We talked about the weather in Phoenix and they laughed about the heat since it is diversely different in Buffalo. We got all checked in with no issues.

United Airlines used to be a good airlines to fly but it's in the toilet now. This was our big trip…read morefor the year so we decided to fly First Class. It wasn't worth the extra money. It used to be that in First Class you would get a certain amount of pampering and respect from the flight attendant along with some special amenities. Boy is that not true anymore. On the first leg, the flight attendants were not friendly at all. I ordered a Bloody Mary but they didn't have the right mixer. I had to drink it with discusting flavorlee tomato juice, YUCK. Then they informed all of the First Class passengers that they had NO SNACKS to offer us. The second leg was just as bad. Again the flight attendants were not only unfriendly but screwed up my PRE-ORDERED meal. They apparently only had one with my name on it and they just gave it to another passenger. I purposely ordered it whay before the flight. Why do they even bother having PRE-ORDER if they don't even give it to the First Class passenger that orders it. Our return flights were just as bad. When it game time for our PRE-ORDERED meals, I felt it necessary to tell the flight attendant to not give my meal to someone else. A lot of good that did, i suddenly overheard the incompetent flight attendant offering my wifes PRE-ORDERED meal to someone else. I immediately told them to stop trying to give away my wife's PRE-ORDERED meal. He gave me a nasty look and bad service the rest of the 4 hour flight. We could have paid half the price for Economy Plus, with extra legroom and bought McDonald's before we boarded the flights. If you have a choice, don't fly United Airlines. As a final note, the best part of the flights was the coffee in the airport.