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Buff City Soap

3.9 (12 reviews)
Closed • 10:00 am - 9:00 pm

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7 months ago

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4 years ago

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3 years ago

We had such a great time at McKinney Buff City. The staff is always friendly and were very welcoming while we had are brunch bar.

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3 years ago

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SEPHORA

SEPHORA

(14 reviews)

I had the most wonderful experience at this location. Lauren went above and beyond to help me !…read moreThanks Lauren you truly made my day!!

Never felt so invisible in my life. Came here today in search of a birthday gift for my beautiful…read morewife and when I say I witnessed 7 different customers come in after me all get help with their selections while I wasn't even acknowledged, it's not an exaggeration. I searched the fragrance section for about 19mins testing various fragrances and watched three different sales reps help other customers right in front of me. One rep even went as far as to reach over me in helping their customer without as much as an excuse me. I don't know if the contributing factors to me being overlooked was due to me being a man in a store for women, my attire (sweats & tennis shoes) or my ethnicity, but whatever the case, it was a truly disheartening experience. So after almost 20mins of testing different fragrances, I made my way to the cash register where a lovely African American young lady asked if I was ready to check out. I replied no, I couldn't get anyone to assist me. She apologized and asked if she could help. I said absolutely and thanked her for acknowledging me. I told her the item I wanted to purchase. She went to the back and grabbed the fragrance I requested and apologized again for my poor experience, rang up the item, I paid, thanked her and went on my way. I have been to this store once before with my wife and I recall her being helped immediately so I figured I'd get that same level of service but I was hugely mistaken. I'm not upset by the experience I'm saddened. Just deeply saddened.

Buff City Soap - cosmetics - Updated May 2026

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