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SEPHORA

5.0 (2 reviews)
Closed 10:00 am - 7:00 pm

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SEPHORA

SEPHORA

3.0
(70 reviews)
9.3 mi
$$

I went in there for the 2nd time and all the amazing ladies that helped me were so amazing, sadly I…read moreonly asked for Dalyla's name, but even after asking many questions they all came over helped me and even hyped me up as I wasn't feeling that confident with a makeup product I was wearing and they helped me and walked me through every question l had, and walked me through the steps, and I loved it, everyone was patient and always smiling. I will definitely be coming back!! :)

I often use Sephora for certain brand access. This particular Sephora has trouble hiring helpful…read morestaff. Consistently when I visit, staff simply do not want to help. When staff act this way consistently usually the root cause is leadership. Additionally, when you need to test product the lighting in the store is very poor making it challenging to see how the product looks on you. Couple that with many staff not motivated to help and you create a situation where customers either are not set up to purchase or end up purchasing poorly matched, causing a need for returns. Thus adding to the cycle of employee grievance. After my most recent similar experience I went immediately across town to Ulta, got friendly help, and a purchase that I needed. While I want to rate three stars because at least of the certain products I can only get at Sephora, I have easy access to. I feel inclined to rate lower for poor staff behavior, unwilling to help, poor lighting, and their wierd policy they won't match foundation without giving them your phone number. That violates data privacy to withhold services in exchange for private information.

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SEPHORA - cosmetics - Updated June 2026

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