Came here at the start of new year and starting the year off smelling fresh! The associates were…read morevery helpful and informative. We spent a good amount of time there trying on scents and learning more about the Eau de Parfum vs Colognes. We might as well have gotten a whole class! Also, the store manager gave us good discounts, which is always appreciated. I was sold immediately!

When I tell you these are one of the most patient people I've ever met. I walk in this bitch FRIED…read moreI'm hi as f*ck, eyes blazing red. My cousin undecided ass couldn't pick a damn cologne and he ended up buying 2 of the same ones! they cool and their prices good. Shoutout to the folks working on 11/20/25

Love the customer service and the prices here!read more

I bought Chanel Mademoiselle for my sister-in-law for Christmas on 12/21/2023. It turned out that…read moresomeone else gave her the same fragrance, so on January 2nd at apprx. 10:30 a.m., I went back to Fragrance Outlet to exchange it for a merchandise credit (I knew they wouldn't issue a refund). The store clerk refused, saying that Chanel products were not returnable for any reason. Nothing on the sign in the store, their website or the receipt itself showed any exclusions for Chanel. The employee was the only one there. So I asked him to call the manager on the phone, which he did while I was standing there. The manager also refused to allow him to issue the merchandise credit.

Got a cologne for Christmas. Went to return Within their 30 day policy with receipt and they would…read morenot accept my return. I bought a Mont Blanc cologne because it was cheaper than the old one I got from the actual Mont Blanc store, it smelled okay in store. But now that I have it at home and compared I can tell the difference. The Fragrance Outlet is a knock off and does not last nearly as long and smells worse. This whole place is a scam. Will never return.

I would not recommend this place. This was our first time visiting and we didn't have a…read morereservation. We didn't know we needed one. Nevertheless when we visited it was dead for about 30 minutes until groups started arriving. We waited a while before being helped. Then the process to get things bottled took 30+ minutes. At the end of the day, we wasted an hour and a half here and majority of it was waiting on the staff to remember that we were still waiting on them... Overall, would not recommend.

I had such a great experience here! The staff is incredibly knowledgeable about which scents…read morecomplement each other, and they helped me create blends that felt so "me." There are so many fragrance options that I actually ended up leaving with two unique perfumes and I've gotten so many compliments on both! I love being able to tell people that I made them myself and giving them the information for Amir Oud!Another thing I really appreciate is that they keep your custom scent on file, so refills are super easy. Plus, you're not limited to just perfume or cologne, you can add your custom scent to a variety of their products. Highly recommend this place to anyone who wants a fun, personalized fragrance experience!

We had a girls night for my birthday and really enjoyed the experience. We booked the private room…read moreso we brought some snacks and drinks to enjoy while we formulated our scents. The process is very interesting and fun getting to come up with a signature scent that is make of the smells you like. You get to try different combinations until you find one you like the most. Then you name it and pick what type of product you'd like. You can choose from perfume, body butter, lotion, and car freshener, along with other products. Great for girls night and even date night. They have a lot of masculine scents so it's not just for the ladies.

I gifted my best friend with this experience for her birthday. It was so much fun. Luckily we were…read morethe only ones that signed up for this class. Our girl was amazing guiding us and helping us create our fragrances. I definitely recommend doing this with your girlfriends! I left with two roll on fragrances and a car freshener and I love them! This gem is hidden in Downtown McKinney.

DO NOT BUY PERFUMES FROM THIS STORE…read more I purchased a Baccarat Rouge 540 (35 ml) yesterday, and it turned out to be fake. As soon as I got home and applied it, the fragrance did not last even two hours and had no projection at all, which is completely abnormal for this perfume. The scent itself was also different--everything felt off. I own an original bottle purchased at Nordstrom, so I compared them side by side. The differences were obvious. The batch number that should be engraved on the bottle was missing, which confirmed that the perfume was not authentic. I returned to the store today to get a refund. The employee initially said he would process the return, took the perfume and the receipt, and then suddenly changed his mind, saying he could not refund it because the perfume was "opened" and that he could no longer sell it. After already saying he would return it, he refused to do so. This store is selling counterfeit perfumes. Please do not waste your money here. Buy your fragrances from authorized retailers only.

Amazing store! VERY FRIENDLY employee i called yesterday to ask if they had a limited edition i've…read morebeen looking for in stock & THEY DID!! i was super happy! my mom went to pick it up for me and said the gentleman was very kind & even gave me a discount

Quick and easy with a great selection. And the best prices! The lady worked with me and was patient…read morewith me being indecisive.

Awesome experience with GK at Perfume express. I've been looking the original Eau Savage everywhere…read morefor over 18 months. Not only did they have it but the price was very competitive. He even introduced me to another scent in this family. Very good experience and I will definitely be back again. Thank You so much!!

While visiting the area doing a little Christmas shopping and found this Fabulous boutique right on…read morethe McKinney Square in Historic Downtown McKinney area. You can even tell from the outside that Sharla's skills are amazing and that you are in for a treat when you walk in the doors! Once inside you are greeted by an enthusiastic and passionate shop owner who I have no doubt will make your visit as enjoyable as mine was! I can't wait to visit again and buy some more things!

I love this store especially during the holidays! So many beautiful and well curated items with a…read morefriendly and knowledgeable staff.

The staff is a great quick with the orders and very easy to work with. A Very friendly professional…read moreenvironment. If you're looking to get any oils, fragrances or supplies this is a place to go.

package never arrived to my house. I tried to reach out for help to no reply. if you order from…read morethis place you might not receive your package at all. don't nothing reaching out because they don't answer at all. if this happens to you just call your bank and explain what's going on. hopefully this doesn't happen to anyone else. be careful where you order.

I often use Sephora for certain brand access. This particular Sephora has trouble hiring helpful…read morestaff. Consistently when I visit, staff simply do not want to help. When staff act this way consistently usually the root cause is leadership. Additionally, when you need to test product the lighting in the store is very poor making it challenging to see how the product looks on you. Couple that with many staff not motivated to help and you create a situation where customers either are not set up to purchase or end up purchasing poorly matched, causing a need for returns. Thus adding to the cycle of employee grievance. After my most recent similar experience I went immediately across town to Ulta, got friendly help, and a purchase that I needed. While I want to rate three stars because at least of the certain products I can only get at Sephora, I have easy access to. I feel inclined to rate lower for poor staff behavior, unwilling to help, poor lighting, and their wierd policy they won't match foundation without giving them your phone number. That violates data privacy to withhold services in exchange for private information.

I went in there for the 2nd time and all the amazing ladies that helped me were so amazing, sadly I…read moreonly asked for Dalyla's name, but even after asking many questions they all came over helped me and even hyped me up as I wasn't feeling that confident with a makeup product I was wearing and they helped me and walked me through every question l had, and walked me through the steps, and I loved it, everyone was patient and always smiling. I will definitely be coming back!! :)