Aaron is a very professional and well-qualified mechanic he handled the job very well and I am very…read morepleased with his work well worth the money

I needed a truck bed crane installed in my pick-up truck so I can load my generator when we tow our…read moreFifth Wheel RV. I needed it to be attached firmly to the frame of the truck, not just to the sheet metal of the bed, which would not be strong enough to lift the generator without damaging the truck. Aaron responded promptly when called. He took his time trouble-shooting various possible solutions, and came up with a simple, inexpensive plan. He returned today and did the job in a couple of hours, including welding, and then stuck around and assisted me in load testing of the crane. Crane works and stows beautifully. SO, Aaron did not only did excellent work, but brainstormed with me for a solution unique to my circumstances. I will be hiring Aaron again soon for some other projects, he was very easy to work with, and stayed within his estimate which was reasonable to begin with.

Great service! An honest mechanic. Everyone was so nice and fixed up my Subaru. Customer service…read morewas A+!! I'm super happy. I'll be back for the next service.

Had a serious oil leak in previously owned Honda CRV I LOVE…read morethe digital work estimate that can be texted and shared They got her purrring like a happy kitten Thank you Bob and Ethan

I don't often review a place as five stars, but these guys were awesome. They fixed my clutch, and…read moreits smoother than its been in years. The repair took them just over 24 hours, and it cost 500 dollars less than it would have at any other shop in the area. They're nice guys too! Couldn't recommend them more.

Water pump on my GMC 2500 went out. Called several shops in the North Kitsap area. Found DME on…read moreYelp. He said He could get it in today. They had it done in 3 1/2 hrs. The price was very reasonable. We will use them again. Great job! Thank you, Bartt

Not sure how to assign a star value to this... called Monday to get a price on some service about…read more345pm. Guy was going to call me back. By Tuesday 445p hadn't heard so I called back, voicemail said they were open until 530 so I left a message, did not hear back. Called Wed at 345p, original guy answered, apologized for not getting back to me, said he would by the end of the day, or Thurs morning at the latest. By Friday, I still hadn't heard back. Trying to find a competitor to Liberty Bay, but guess these guys are too busy. Other reviews suggest they do good work, but no way for me to know. Off to Liberty...

Very knowledgeable and reasonably priced. I was wary trying a new place but this place didn't let…read moreme down. Will be returning back!

Guys were awesome, I cold dropped in and they were able to help me with a right then and there with…read moremy issue. Thanks guys.

Always available, friendly and fair. A great place with great value!…read moreNice to have "old fashion service"!

On April 12, 2024 I took my Subaru to Ken's Northwest Automotive. It was due for a regular…read moreservicing, and they had previously recommended replacing the front brake pads. Also, the alternator light had come on. They changed oil and topped off the fluids ($71.95). They tightened the fan belt to prevent the alternator light from coming on (87.50), and installed new front brake pads ($269.00). They also resurfaced the front rotors ($60.00 and installed new windshield wiper blades at ($49.90). I picked up the car just before their shop closed, stopped for groceries, and drove home. The generator light came on AND STAYED ON. There are several traffic lights on the 17 mile drive home, and each time I slowed to observe the red lights, the front BRAKES VIBRATED to the point that the steering wheel shook. And no, that wasn't a malfunction in the ABS. I would have been ok with wiper REFILLS, but they installed large Rain-x WIPER BLADES, which would look fine on a GMC 4X4, but not on a small Subaru. I had not requested wiper replacement, and they never called to ok the charge. The following morning, the car wouldn't start. I ordered a new alternator from NAPA, it was delivered in about three days, and I installed it myself. No more alternator light. The car is driveable, but health issues prevented me from addressing the brakes until now. Thankfully, I have an old clunker that I could use. I have an appointment with the Subaru Dealership (34 miles) next week. I figure the Dealership is more inclined to be accountable for their work. They may be able to order OE wiper blades. The total bill on this visit was over $600.00. The only part of this repair visit that didn't BACKFIRE was the oil change. Pretty high price for just an oil change. Tightening the fan belt accomplished NOTHING. And I don't believe they resurfaced the rotors. I'll never return to Ken's Northwest Automotive. This was the WORST experience I've ever had at any repair facility in my life. Apparently the technician didn't THINK to test the alternator. And the brakes? What if someone leaves Ken's shop to pick up their kids at school, and drive through a school zone?? With defective brakes? Admittedly, that's an extreme example, but -- WHAT IF? This repair shop has changed in recent years. And not for the better. There's nothing worth recommending about Ken's Northwest Automotive. This was a bad, bad experience.

Excellent service. Fair price. Always clear communication. Highly recommend this place for…read moremechanical work.

Any repair or service that was needed for my high mileage Outback was provided for the last 4+…read moreyears first by Hiro's, then by Hiroshi and crew. All service was done in a professional, timely manner and always with kindness and competence. I am very grateful for the advice and help given freely and I much prefer the scale of the shop and the entire operation to a dealer, where one is only a number, not a person. Thank you all and for everything!

We absolutely love Kitsap Tire! We have been going there for several years for oil changes, car…read morerepairs and tires. They are always super busy but still find time to get us in quickly and provide excellent service without attempting to overcharge or add on additional costs. Recently, I got a flat tire over on Bainbridge but live in Kingston. I happened to be in a dead zone on Bainbridge so I couldn't get cell service. It was pouring down rain. I was able to get a tow truck after walking several blocks to get signal. It took the tow truck a while to get to me and my tire was shot. I was soaked and tired and the tow guy got my spare on and told me to go directly to get a new tire. I drove straight to Kitsap Tire at 430pm. (They close at 5 pm). They checked my tire, it wasn't repairable but instead of making me come back and order a new tire. They had a used tire and put it on right away and I was out the door in 15 minutes for only $50.00! I can't recommend Kitsap Tire enough!

What a gem all around! Great service from the owner Jeff and his staff (including Max-the blue…read moremacaw parrot!). We've brought in our Thor Ace RV, MB Sprinter van, Ford F350 for tire service and have always received outstanding service... turn around time, outcome/condition, and professional advice we're A+. We're happy customers and will continue to support this wonderful, honest, hard-working family-owned business.

Liberty Bay Auto is the place to get your next pre-owned car. They are not the usual high pressure…read moresales car place and they are focused on relationship building. It started with Klarissa and Zack stepped in on her day off. The Sales Manager Barrie did his follow up a couple of weeks later and gave me us an inventory update. Zack again covered for Klarissa and informed us of a price reduction of Like New Subaru Forester with very low mileage that just about made it with our budget. They worked with us to make it happen and we bought it. The whole process from start to finish went smoothly no hiccups. This is the way car buying should be as it was a good experience. Thank you team at Liberty Bay Auto Poulsbo.

My husband and I have brought our cars in here a couple times. My biggest complaint normally is…read morethey don't care about getting your car back to you same day even when they say they will. We won't be going back after my last service a couple weeks ago. They flushed the AWD fluid to fix an issue for $900. My car started squeaking oddly within a day or two after their "fix" so I took it to Audi Tacoma a week later. They looked at the fluid and said the service was done incorrectly. All the fluid Liberty Bay Auto had put in had burnt because they didn't perform the maintenance right. Audi had to pull fluid out of the system to make sure it had caused metal shavings to get into my car. Luckily I came in in time or it would have been even more expensive! Audi fixed the fluid for another $1,100 (on top of the $900 I paid to LBA). My car had the original issue fixed by Audi Tacoma but I have to bring it in again to them because the squealing that started after LBA has gotten worse and worse. If you have an Audi, save your car and money and take your car to a shop that knows how to work on them. They nearly did major damage to my car