The Budtended - Alondra was not familiar with the products and gave me the wrong pre-rolls. I…read morementioned a couple of times - No Infused... California law does not permit refunds & management provided maybe a discount on the next order - nope!. $25.00 wasted plus the $3.00 tip. Management- please train your bud tenders & if they don't know the product - learn it..

Their house brand flower is . I went in looking to try something good but decently priced. An…read moreindica, not a hybrid. I said this like 3 times. The clerk told me their house brand was a solid goto and was on sale. The clerk recommends a Gelato (which I later found out is a hybrid with 20% sativa) . Initially upon rolling my first J, were chemical smells coming from the flower and the smoke smelled like cigarettes. I would like to know what they soaked or sprayed their flower with since they claim to grow it in lake Elsinore. I plan on writing a letter and making an official request. I also want to have the flower I bought tested.

It's going to be hard to leave a review without sounding a little over the top in my praise but I…read morecan't help it. I'm excited that I have finally found a smoke shop Who employees people who absolutely care that you get the exact product that you want. I've only just started visiting dispensaries and smoke shops in the last six months and I have left every other shop feeling like I either bought something that I felt pressured into buying and wasn't at all what I went in there for or was told that something worked one way and it turned out to not be that at all, or I Ended up paying twice what I should've paid because the shop knew they were the only one that had the item. But then I walked into Paradise smoke shop on Esplanade in Hemet. And I left there so happy and so satisfied with my experience that I really can't imagine ever going anywhere else again. Jordan was so nice and so patient and really listened to what I wanted and help me find the exact product that was perfect for me. He took the time to explain how it would work and what each one did and really made me feel like she cared that I was gonna walk out of there happy. And a big fat shout out to mow, who I believe is probably the owner. I not only found a couple of products for myself but I was able to buy a couple of really cool items for a couple of friends and Moe gave me a really great really fair deal and I am happy to say that I am a 100% loyal Paradise smoke shop Customer. Seriously people don't waste your time going anywhere else these guys will go out of their way to be sure you are getting exactly what you want at an amazing price!!! You guys rock Paradise Smoke Shop!!!

This is the type of place that bro you to death when you spend money, but the first time you have…read morea problem they act like they don't know you anymore. I bought a pack of Backwood True wraps faithfully for almost a year. The one time I complained about opening a pack to find no wraps. They could have just gave me another pack. I brought the empty pack in the store and they made a phone call, (spoke in a different language) sounded Chaldean. Anyways they couldn't exchange it and said I can get it half off. My problem is I'm a regular customer that never complained. Even when they would sale stale wraps, wraps with little holes in them. I Never once tried to return a tobacco product and understand that they have a policy. But if you're a loyal customer I feel you should be well taken care of if the product they sold you is faulty, no good , or just wasn't in the packaging. Plus the inside of the packaging was clean. No tobacco residue, nothing, all paper. Grrrrrrr. Had me upset, I just knew they was going to take care of me. Especially after all the transactional conversations. It's cool though. I hope it's worth the bad review. Horrible business, inadequate customer service. I can't believe they offered me half off my next purchase. After all the money I spent with them. I'd rather pay a bum every week, to defecate on the door handle and have little buddy that opens the store to clean it off. It already smells like urine and trash by the door. Parking lot is always filthy. If you have to go to this store, make sure you don't touch the door handle or door for that matter. Use your foot or some gloves.

The people at s&s vibes are so very helpful so considerate their prices are very competitive if not…read morebetter than many of the other dispensaries and I want to say that everyone should stop by there and check them out cuz they are the best

Friendly staff, great selection of vape flavors & brands, at a good price. This is MY vape shopread more

Been here once. They're great because they have a great unique selection but their prices are a tad…read moreon the higher side but not outrageous.

Purchased a product that was supposed to be sealed and when I got home saw it had been opened and…read morefilled with mucinex and what I would assume was pseudoephedrine, took it back to the store and they implied it was me who had tampered with it. I would check all product before leaving the store.

amazing staff! love their prices! the manager always looks out for you and makes sure your product…read moreis in stock as well and the other employees there,always welcoming and have great attitude each time you come in!

I'm extremely disappointed with both the product quality and the customer service during my recent…read morevisit. We were sold a product labeled as "premium flower" (West Coast Cure), yet the packaging was already partially open at the time of purchase. Once opened, the product was noticeably dry and did not reflect the quality expected at that price point. When we called to address the issue, the staff member we spoke with was dismissive and unwilling to escalate the concern to a supervisor. The tone was unnecessarily defensive and unprofessional, which only made the situation worse. This experience raises concerns about both product handling and customer service standards. Customers should not have to question whether sealed products have been compromised, nor deal with resistance when attempting to resolve a legitimate concern. By the way, we did try a small smoke test and it tasted like dry, mid-grade backyard weed--definitely not what you'd expect from something labeled as premium. I would strongly recommend that management review both inventory practices and staff training moving forward.

I like the location they picked it's perfect and not too far from where I live; I also like how…read morethey don't have loud music. They have lots of flower to choose from and they also have a selection of edibles to choose from. They have something for every type of budget. Better than Blazed Utopia.

Great selection. Chill environment. Goes and guys there great vibe def recommend. Great time.read more

Had a issue with a product, The gentleman that manages the store ,replaced with a new one .very…read moresasatisfied.

One stop shop. Grateful prices. The owner is hands down amazing guy very honest and will help…read moreanyone he can

Cashier was awesome and very kind, the shop is full of all kinds of pipes, wraps, bongs etc. and…read morethe prices are extremely fair. I would definitely recommend coming to this place if you're a local who's looking for a great smoke shop