Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

We ran late picking up the rental on a Saturday and the manager, Darrin, was very easy to deal with…read moreand made us feel welcomed. The vehicle was running and warmed up ready to go. Along the trip we had an oil change indicator come up and when I called the location, they gave me a few options to utilize. When we came to drop off the vehicle they were very easy to deal with and again, made us feel welcomed. It was obvious that the location was busy and there seemed limited staff. However both experiences felt personal, and we were treated very well. I will definitely rent vehicles from this location in the future. We rented the vehicle for 6 days and travelled to BC and back. The cost was very affordable.

Rented a car, I felt the customer service was good so for that reason I am giving 2 stars and not…read more1. However we did the walk around, as you do, saw little to no damage. As I drove off I noticed a very small crack on the windshield right where the dash meets the windshield. I should have stopped and immediately turned around to have enterprise document this but was in a rush so I didn't. During the cold snap at the beginning of March, I started the car and had the heater on the windshield which cause the crack to go more than half way up the windshield. Now I am on the hook for 100% of the windshield repair. Absolutely ridiculous,, from a crack so tiny it wasn't visible from out side the car to this company needing $350+ to completely replace this windshield.. funny the car o had before this from enterprise was cracked before I got it. But I'll bet they 100% charged the person before me full price for replacement as well. Just obscene charge. As well when I think about it, it's very likely this crack was made upon installation as it was so fine and right at the attachment of the glass.

I used this AVIS location for the past 3 months while working out of town on assignment for work…read more I'd get to come in and change up my vehicle every few weeks so that was a bonus! Rene (the franchise owner I believe) was efficient, helpful, and super friendly. The downside, a couple of times I had to come back because the larger AVIS centres had not yet delivered my car for my appointment time, this location closes at 530pm on weekdays, and is not open on Sundays. Basically, think of this Avis location as a satellite location and you will be happy as a clam. PROS - super friendly and consistent staff with such a small location CONS - small location, limited hours, and cars need to be booked in advance so they can be brought in I will most definitely return here if I require a rental for work again!

I recently purchased a 2015 Ram 3500 diesel truck from this company just over 2 months ago. I drove…read moreit for a couple weeks to find that it had a coolant leak which had to be filled every 3-5 days roughly. After the 3rd week I found that while pulling a trailer it had a massive lack of power. I brought it in to a local diesel company in Lethbridge to get it diagnosed. They came back with a list of items worth nearly $12000. This list included a new turbo replacement, head gasket replacement with new new ARP studs, head testing, custom programming for the head and an EGR reroute and delete. I passed this quote onto the Insta Auto Sales GM and he didn't want to pay for it all and said it wasn't necessary to do all this work. He then made an effort to get the truck back to Edmonton to diagnose it himself through his own shop. He came back with a turbo replacement and a coolant level sensor replacement. He did these repairs and after weeks of waiting finally got the truck back to me in Lethbridge. I picked it up and took it out for a test drive pulling my trailer to find out that there was still a massive power loss on the highway and a coolant leak again. I contacted him to let him know and all he could tell me was: "You will have to get the truck to a diesel mechanic to asses what the issue is. I did all I can last repair even picked it up and dropped it off 7 hours away. You have unlimited km unlimited Claims for 5k each time for 2 years warranty you will have to go this route with it. Get it diagnosed and we can go their" I told him I was tired of wasting my time on this truck and needing to bring it in for diagnosing and repairs in such a short time of owning it, his next response was: "I understand your frustration. However we did a large repair out of good faith and tried to ease the inconvenience the first time around. However this is a 9 year old diesel truck that you have put over 3,000 kms on after purchasing. You have extended warranty for this reason the truck was in good operational condition when it was delivered back to you & we can't verify its use after the fact. Again have a diesel shop diagnose the issue." I took the truck into Diesel Tech in Lethbridge and had them diagnose it for the 2nd time. While waiting for this diagoses, I call Assurant(the company that deals with the aftermarket I purchased for almost $3000). I found out that there was an existing claim made on the turbo replacement. I told the guy I never put in for a claim and later found out that the Insta Auto Sales GM had put in a claim through my own warranty to replace that turbo without my consent. He was also trying to get me to sign off on the invoice for the work being complete so that he could get his reimbursement through my warranty. All this and he told me he got this truck fixed out of good faith. I have messaged him over and over again to ask about rectifying these issues and he continues to ignore me about it. They came back with a Cylinder Head Gasket leak, coolant in my oil, low fuel pressure caused by either a leak down on injectors or a high pressure pump failure as well as the fuel housing that was installed is stripped and they cannot get it off without damaging it. This would mean replacing it as well, this quote has come out to somewhere in the vicinity of $20000 just to get this truck back to where it needs to be for it to run properly. I would recommend not using this company to purchase any vehicles through because they will ultimately leave you to fend for yourself.

I contacted Insta Auto about getting a new truck. I spoke with Anthony he was great we picked out a…read moretruck and he gave the price of 21800 for my trade a bit lower because of the accident it had he also stated that he got this approved by his manager which I have all in text message. So I get the truck mileage was supposed to be 48k but it's 55k I contact Anthony he's apologetic and says that he could reimburse me 1200$ for the difference in kms. Fast forward a week later I get a call from.the GM named Doug Greenslade he calls me with an attitude saying he won't be providing any reimbursement and Anthony doesn't work there anymore. I told him Anthony said he approved with the GM (Doug). He says "your trade in had an accident" I said yes I was upfront about that and I have all the text thats Anthony said YOU approved then he tried to pretend he didn't know about the accident and that was why he wouldn't reimburse me. So whatever nothing I can do with this man I said fine just send me the new paperwork with the correct mileage I didn't tell him what the truck had when it arrived 7k more then advertised but, he magically knew the exact number when he sent me the paperwork. He said they would pay off the trade in at the AGREED price 21800 weeks later I call the bank and they said they paid off 21200! Doug Greenslade is a an absolute crook . STAY FAR AWAY FROM.THIS PLACE.

Brought Mercedes in for an out of province inspection. They…read morefailed inspection noting a new steering box $2243 and new valve cover gaskets needed $ 472. Brought to Mercedes shop with their quote and both items were not required. They (mercedes) showed me clearly the leak only caused by breather cover gaskets. I will fix gaskets with $75.00 materials (Sealant and NEW HOSES ) and 2 hours labour. If I accepted their quote and proceeded not sure what would have happened.....

The level of quality service at Trail Tire is exceptional. I took their advice and put Cooper…read moretires on my Wrangler - a good choice at a fine price. Today, I took in a cargo trailer tire that had slipped off the rim, due to years of storage. I was in and out in five minutes - with no charge. I'll definitely be returning for my tire needs in St. Albert.

Truly exceptional auto detailing. This guy is meticulous and thorough, and his prices are…read moreincredibly fair. Beats the competition for sure. Had my 5 year old car power polished and nano ceramic coating and it looks new again. Trust me, you won't regret going to Presidential Polish.

I went with my gut when I booked with Travis to clean the interior of my husbands car, a little…read moreHonda Fit, that had never been cleaned and in need of some love. I had looked at the website and the service seemed to be of a higher standard than other chain types (I was a bit afraid that if I went to bubbles it could have been a hit or miss, according to the reviews). I called and he was booked till Monday but made an exception and came in on Saturday, as our schedule would not allow us to bring the car in on Monday. I brought the car in and the clean probably took about 4 hours, after which, he called me and I picked the car up. The car looked brand new! I was really happy and relieved that I went with my gut and that my money was well spent and was worth it! He even washed the exterior and under the hood, he went over and above! I will definitely be a repeat customer :)