Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

if I could give them no stars I would. I booked my vehicle in to have wiring and my own hitch…read moreinstalled. They were notified of what I required. When I arrived the GM didn't have staff available to install and kept trying to dissuade me to install my hitch and also told me that it would take longer than the $120 an hour. I booked the day off and had my vehicle there as the booked time. Wasted an hour of my time. Took my vehicle elsewhere for the same price and guaranteed expertise. Do not go here for anything related to hitches and wiring. Gong show.

45 minutes in line, just to buy boxes. There is minimal organization, there should be a line for…read morepurchases only. If you to wait for 8 people to rent a truck just to purchase boxes, ... respect the time of your customers. Thank you!

I was at Penske in West Edmonton with my boss, although there was nothing wrong with our rental it…read morewas amazingly clean and the tank was full of fuel, I could not believe how the management treats their staff and right in front of customers! I didn't get hear everything, but what I did hear was down out accusations, tearing a shred off this guy, then some other employee came up and had to straighten it out saying that the other employee had nothing to do with it. I can't recommend a company that does not invest in their employee's let alone offer an apology right then and there in front of us! Especially since he was clearly in the wrong. All in all this disturbing event has prompted my boss from using Penske in the future.

Fraudulently and incorrectly charged me for fuel that was not required, upon the return of a rental…read moretruck. I filled up the rental truck's fuel tank to MAXIMUM immediately prior to returning the vehicle, but was still somehow charged, at the customary exorbitant rate, for extra fuel. I called Penske Truck Rental in an attempt to resolve the issue, but was refused a refund for the fuel charges, which are not justified. This charge is a violation of the implicit trust a consumer or business must have with a company that will be charging them for services without first verifying the total amount, PRIOR to billing. DO NOT RENT FROM PENSKE TRUCK RENTAL EDMONTON - they will steal from you and then refuse to resolve the problem.

SCAM. SCAM. FRAUD. Stay away…read more It is a scam and fraudulent company. They charged my credit card 3 times the agreed amount without even me agreeing with their policy. It was claiming it is in their policy. I even did not use their service. crappy customer service. no good personality. no class.

You get what you pay for. We rented a Dodge Grand Caravan…read more The windshield was full of chip. And we have to pay for chip insurance in case we get new chips on our 2 day road trip.

Extremely rude customer service. Randy, the owner, was barely helping us and kept saying that what…read morewe wanted was "too expensive," as if he knows our financial situation. Extremely unprofessional, rude, classist, and racist of him. Do not come here, you will not get the help that you need.

I was there with my daughter the store manager was fantastic she went out of the way to make our…read morepick up of our trailer so easy even after the trailers lights did not work she was quick to fix the problem by jumping in the forklift and attaching our container to it If anyone has any uhaul needs I would suggest this store

Do not rent the small lockers from these guys! I had $6500 in property stolen out of my locker and…read moreshowed them how it's possible to climb from one small locker into the one beside it if someone closes you into yours from the outside, but they don't seem to care. Not only have they not fixed the deficiency, but they continue to rent out these unsecure lockers to unsuspecting customers; clearly negligent and a breach of contract if not outright fraud!