Jerry was extremely helpful and made my elderly parents very satisfied with the service. They…read moreneeded some help with a shower head and a slow bathroom sink drain and he got everything fixed for them. Great service that's well worth the price.

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

If Yelp.com permitted me to award a 10-star rating, I would award Sound Rooter & Plumbing ("Sound…read morePlumbing") with 10-stars. We had a water pipe burst in our bathroom, after normal business hours for most plumbers. I called Sound Plumbing at approximately 6:15pm and spoke with Chrystal: by 6:30pm we had received a budget and commitment for a NLT 7:30pm plumber show time. At 7:00pm Zach arrived and when I arrived at his vehicle, Zach, a broad smile on his face, introduced himself and held out his hand to shake my hand ... I immediately thought 'this company cares about their customers!' Zach completed the repair(s), despite my many questions throughout the process, in less than an hour; just before leaving, Zach again held out his hand to shake mine and again thanked me for the opportunity to provide his expertise and services. My experience with Sound Rooter & Plumbing: 1. Work quality: superior; 2. Budget: precise and exactly what I paid; 3. Responsiveness: clearly superior; 4. Communication: excellent, clear and concise; 5. Value: incalculable; and, 6. Customer focus - clearly sets the standard by which others should be judged and evaluated! B.K.

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

Impressive-capable (they replaced two defective toilets with no muss or fuss in less than three…read morehours), pricing was extremely fair, no extras or add-ons. Did I mention respectful, kind, and very, very CLEAN? Both workers (which included Big George, the boss) wore 'booties' over their street shoes to avoid any tracking while in the house. I can't get over how painless and easy their service was!

Originally I had reached out to a different plumbing service to come inspect and unexpected slow…read moredrop in the crawl space of my new home. The wait was about 2 weeks. I was getting really worried about the leak and reached out by email to Galantis Plumbing at about 7am. I received a phone call at 8am saying he had a cancelation this morning and was able to come out right away. He was also booked two weeks out, but his response time to my email allowed us to get the leak looked at a few days earlier. I later found out the owner is the one who arrived ay home to fix my plumbing issue, and was also the one who responded to my email. The plumber (I wish I remembered his name) was extremely prompt in getting from Poulsbo to my home in Suquamish. He was quick to identify the problem and was able to fix it the same day. For such great service, I was happy to only pay $300 to get my plumbing issue resolved. I will 100% be using this service again.

My husband and I walked out to the garage yesterday and it smelled wet. We look up on the wall by…read morethe water heater and it looked like something in the wall was leaking. We haven't had the need to use a plumber since moving here two years ago, so I turned to the google. Robinson came up, and it said that they were open 7 days a week, and it being a Sunday afternoon, they seemed like a good choice. I called the main line and the woman was super nice. She said she would tell the person on call and we could decide if the problem was urgent or not. Marcus called and was able to figure out the problem from my husband talking to him and a few pictures sent via text. He told us it wasn't in the wall, it was a small tank over the water heater and would be an easy fix! He even offered to get us in that night when he finished the appointments he had set up. Marcus was super nice and helpful. He got the problem fixed in no time! Robison will be our go to plumbers and we will be sure to mention them whenever we can.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

Brandon was the gentleman who arrived to pump out my septic tank. He was very polite and…read moreexperienced. He initially said that he would have to return with a smaller truck on a different day because of the size of the truck he was driving. He was genuinely sorry that the truck was too large to make the turn required to get into my driveway. I was able to convince Brandon that by me breaking off some small branches and bushes he would have enough clearance for his large truck. Brandon worked feverishly, with sweat pouring literally down his face. He deserves every compliment that I can provide.

We called Assured septic out to do our O&M for our *Brand New* septic system installed by a company…read morewhich had been a nightmare to work with.. Thinking we would just have them come out and it would be a quick job they found several things wrong with our newly installed septic system. They know their stuff and take pride in their work. They are now working with us and the county to repair a badly installed septic system. The original installers will not be touching it since every time they touch they make it worse. Thank you Shawn and Justin! I will update again once the repairs are done.

Leo came out and helped us fix our water heater. He was on time, professional, and really a…read morepleasure to have in our home. Super knowledgeable guy that provided an awesome service, and was more than reasonable on the price. I would recommend Southwest and Leo to anyone. Thanks again Leo!

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

I'm a busy Real Estate Broker and I've been on a lot of septic inspections. I really appreciate…read morethat. A Wesco arrived on time took the time to explain the system. Aaron and Alex or were awesome. They clearly knew their stuff when

I've used this company for decades, but they lied to me about my drainage field having subpar pipes…read morewhen they were not! They also were here recently and they didn't pump out but half of it. I documented that and I will be taking them to small claims court and sue for triple the damages for their pump out! I will file up to three separate claims for the fraudulent pump out. I've never lost a case and they think they are protected from violating the 4th and 5th Amendments. I assure you that they are not! Be very careful with this company. I will be looking for other customers who have been abused by this company's practices on other apps as pugpro@gmail.com

Worth every penny, highly recommend! Excellent service by…read moreplumber Zadrien, who came to the rescue after multiple previous plumbers from other companies wanted to wait more than a week without any running water, just to come on-site to assess. I submitted an online service request after 5pm Wed and was immediately transfered to a phone call with a live dispatcher without any hold time. Dispatcher demonstrated empathy & an appropriate sense of urgency, and I received initial contact from plumber Zadrien within minutes of getting off the phone with dispatch. He was on-site in less than an hour, came up with a game plan, and personally connected with water damage specialists, who were in turn immediately responsive and on-site within another hour. All of this after hours and with a level personal care and compassion I wouldn't expect from a big company. I truly felt valued as a customer. My plumbing repair was complete and new water heater replacement in place by Friday night - delayed only by waiting on the water damage contractor and my homeowners insurance. Zadrien returned promptly Saturday morning to check on everything and was the consummate professional throughout - available directly by phone & text, quickly responsive late into the evenings, and speedy efficient on-site work. Give this man a raise! Thanks Beacon, for a great experience.

Paid for a Sewer scope to determine what the issues were with the existing sewer lines. The…read moretechnicians didn't fully understand how to use the Sewer scope equipment and didn't even have tools to open up the cleanout or Sewer lid, I had to do that for them. Never received a video or even a write up saying what was wrong. Made multiple calls and emails and was promised a callback multiple times and received nothing. Disputing the charge with my credit card company to get my money back. DONT CALL BEACON for anything ever. This is the most disorganized company I've ever encountered in my life. No joke.

I called Brent Nuckels construction after several weeks of frustration over a failing septic. There…read morewere backups into the home and foot dragging by another company. It was truly nightmarish. I started calling around to alternative septic companies and had a lot of trouble getting calls returned or a commitment to perform. I had worked down the list of septic designers in Kitsap County with no satisfaction until I hit the "N's". When I dialed Nuckels construction, there was no voice mail or stonewalling. Holly Nuckels answered the phone and immediately instilled confidence with a line of questioning and suggestions that demonstrated a profound understanding of septic technology and process. She promised to take on my project immediately and see everything through to completion. She and Brent were on site within a day and all my cares and worries evaporated! They cleared the existing failed field to a degree that held us through the permitting and construction arc. This was a complex, extensive replacement that including rehoming the entire drain field. Naturally I expected a lot of disruption to the landscaping, but was amazed at the care the crew took to try to preserve any established planting in the impacted area and to carefully remove all debris and level and tidy up the site in preparation for my landscape restoration. I simply cannot say enough about how grateful and impressed I am with the work this company did for me!

From the owner: Brent Nuckols Construction, Inc. is a small, family-owned business that specializes in septic…read moredesign, installation and maintenance. Whether you have a new construction project or a failed system, we can provide you with the design, installation and Monitoring and Maintenance for your new septic system. We pride ourselves on providing consistent, high-quality work and customer service at a competitive price. Because we are a small business, you are assured that you will be dealing with the same people throughout your project.