I deal with rental company's regularly at my job. I also rent pretty often. When comparing prices,…read moreEnterprise may look like more money than some companies, look again Enterprise gives you unlimited miles and doesn't nickel and dime you. Also, not all Enterprises are equal depending on the manager and staff. My car broke down pretty recently and I needed a rental. I was waiting for my jobs fleet manager to create a rental reservation for me for hours. The tow truck took forever and I'm not impressed with my job, but Enterprise came through! I was pleasantly surprised by how accommodating this Enterprise was. Nicole was kind enough to send a driver to pick me up before they even had a car available for me and before I was able to provide a rental reservation number. Luckily for me a vehicle was available shortly after. The car was quickly serviced and sanitized before I was ready to go. The prices are fair. The staff was very friendly, professional and accommodating. I'd you are in the area and need a rental, it's a no brainer.

Enterprise car rental website took my reservation for the Edison route 27 location first. When I…read morereached there they said they don't have the car or even an upgrade. So I made another reservation at this enterprise agency by calling them (Woodbridge NJ-whose review page we are all on). They confirmed the make and model of the car and time and said yes i can come in and get the car in next 20 minutes. I get here and they say they don't have it and that the call actually went to their call center and not the agency . This Woodbridge agency say they were gonna call me to say they don't have the car but because of the day being hectic couldn't call on time . By this time I had spent 40$ in cab and 1 and half hour getting from home to agency to another agency and didn't get the car. I complained to enterprise they said we are escalating it to management . The day ended in waste of money and time and all plans gone to waste. Absolutely atrocious management from Enterprise

I recently rented from Enterprise in Edison on Route 27 near Aldi, and I wanted to leave a review…read morebecause good customer service deserves to be recognized. The first car I received had a strong smoke odor. Although the company has a no-smoking policy, some customers clearly do not follow it, and non-smokers can definitely tell. I returned to the office, and without any attitude or problem, a gentleman by the name of JACK immediately worked with me and gave me another vehicle of the same model, only newer and much fresher. What truly stood out to me was this employee named (JACK) In all my years since the 1980s, I can honestly say he is one of the best customer service representatives I have ever met. He has old-school values (GOD FEARING) that are hard to find today. He treats customers with kindness, patience, dignity, and respect. He explained everything thoroughly, no matter how busy he was or how many questions people had. The amazing part is that this location seems understaffed, yet Jack was constantly moving from customer to customer like he was running a marathon, while still remaining calm, polite, and professional. Many people today could learn from his example. Enterprise should truly recognize employees like this because people remember how they are treated. Kindness breeds kindness, and JACK made what could have been a stressful experience into a positive one. Thank you again, JACK for your professionalism and excellent customer care. You represent the best of old-school customer service. PLEASE NOTE: I would have given TWO STARS but JACK SAVE THE DAY!!!

My brother and I rented a car at the Route 27 location in Edison from Sat. 9/26 to Sunday…read more9/27/2026. Jack went above and beyond by providing sublime, kind, courteous, friendly and knowledgeable customer service. He has the gift of explaining information explicitly in a clear, easy to understand way - which was priceless! The other employees were also awesome!

Excellent customer service, friendly and helpful employees, and great value. Consistent quality…read moreevery time we rent a trailer. Highly recommended.

Never had any issues here, always nice people. Person was able to help us switch reservation last…read moreminute.

Early morning came to pick up 26 ft truck one guy working at the counter waited 45 mins just to get…read morehelped. Need to hire more people for morning so customers don't have to wait people got shit to do.

I recently used Penske truck rental. I used the overnight drop off service. I completely topped off…read morefuel before dropping truck off. I was billed a fuel charge of $189. Not sure if they're dishonest, human error or if someone walked on there property and cypher fuel out. I recommend not using there drop off service.

Joe's gang was the absolute best. Courteous, careful, and yes, very very strong. We'd use them…read moreagain in a second. But hopefully we'll never have to move again!!

Joe and his crew at Strongmile were amazing! Joe is with…read moreyou every step of the way He makes you feel very secure in hiring him His workers were wonderful Pleasant, clean, curtious, and professional If anyone is looking to move, don't look at any other service but Strongmile Nobody compares !!! Thanks!

Don't waste your time these people won't accept debit cards they will try to pull your personal…read morecredit without telling you which messes up so much as they didn't advise us . Guy today should get fired he basically didn't won't any business nor did he try to resolve the issue and this was for a week rental .. corporate should definitely fire that guy . Waste of time and very fruad like to run credit for renting a car Ramesh 848-248-6834

One of the worst rental experiences. Got a one way rental form Edison to VA. Got a SUV with 3/4 of…read moregas and no EZ-pass. Returned the car with 3/4 gas to VA. Was charged $189.84 for gas. It's extremely rare to get cars without full tank and even rare to get one without ez pass. Got both here. Now I am calling Avis Dulles and Avis corporate and they are even worse than this location. This location is passing the buck and not willing to take any ownership and just saying contract is closed and why would i care. When I asked for help, the owner lost it and was almost yelling. The previous comment is right. I got rudeness, no help and yelling.

I dealt with this company awhile ago and had no issues. This time however was nothing but issues…read more Tech came out to assess the machine on 4/23. Was informed on 4/27 that the machine would have to be brought to shop before a quote could be issued. Later that day I approved the pickup and gave an onsite contact number to be called before pickup. I emailed on 5/6 to inquire about the pickup because no one had reached out yet. I received an email later that day saying their trailer was being serviced and they would let me know when it was fixed and they could pickup our machine. On 5/8 the driver shows up with no call ahead to pickup the machine. On 5/18 I email again looking for the quote. On 5/21 I receive the 1st quote and ask for an adjustment which I get the same day. On 5/26(holiday weekend) I approve the quote. On 6/1 I am told they are working on it and are shooting for 6/5 delivery. On 6/5 I was told one of the parts was wrong and had to be reordered. The next 3 days are excuses. On 6/10 it was done in the morning but couldn't be delivered that day for some reason. I commit to work and need the machine by the absolute latest 9 am on 5/11. We receive the machine on 5/11 after 11 am. 7 weeks from the initial service call to a repaired machine. To make matters worse, when the machine finally came back it wasn't repaired. They had to take the machine back on work on it again. I told them I needed it back in a week. They had it for 3 weeks and we had to pay for an additional part that was two thousand dollars. We went 7 weeks without our machine. No discounted pricing no sorry, just a lot of excuses. I received a bill in the mail on 7/6 and I don't even have the machine back. We finally get the machine back and I write an email about our disappointing experience doing business with their company and I get no response. Never EVER again will I deal with this company.

If I can give less than 1 Star I will do!!!!Worse company you can deal with , I never left any…read morereview for any company but I was forced to do for this company because of the bad customer service I bought forklift paid $8800 With a month warranty But the forklift didn't work at all and I kept calling and texting the sales person who was so nice and helpful until the sales is done after that he disappeared I have to go through voice mails and a lot of problem My wearhouse was upside down since forklift didn't work . Save your self the headache I went through and don't buy from this company or even don't think to buy from this company Even they said they will credit my for the rental fork lift which I rented it before the sale until they get mine one ready to sell but they didn't do so

Unresponsive, multiple emails & texts left unanswered for days. After several follow ups,…read moreeventually gave a price quote but in the end, noted that they are unable to provide required COIs. Would have been much more helpful if this is disclosed in the beginning. All buildings require COIs. Additionally, a much more timely response, either yes or now is very important to customers to avoid last minute scrambling to find a different moving company to finish the job. No amount of discounts or under market pricing is worth this poor service.

Moving is one of the most stressful things (second to building a house!)…read more Well, we spent 3.5 years building our dream house - yesterday was the big day (the move). I was really dreading it, being a worry wort I was worried about items being damaged, floors being scratched, etc. Turns out, I had nothing to worry about. Sam and his crew were true professionals. We told them which pieces were most important to us (ie to take more care) and they listened and complied. All in all, the move lasted 6 hours (started at 9:15 and finished at 3:15pm). Very pleased with their service. Highly recommend them. Pls tip well, they deserve every bit of it!