Team was very proamd attentive,…read more Location clean, welcoming and not to far from home. Process was fast.

We love how you can access this storage unit through the app. The garage, the unit, everything is…read moreelectronic. The hours are great and the people are super friendly. Matt is always so nice to work with!

I must truly say - THIS COMPANY IS BEYOND LUCKY TO HAVE SUCH A DEDICATED HARD WORKER…read more THE Girl is here 24/7. I can't possibly even fathom that she even has a life outside of her work. SHE NEVER LEFT DURING COVID or ANY PANDEMIC - INSTEAD SHE RISKED IT ALL AND worked as an essential worker throughout THE ENTIRELY OF EVERY pandemic. She's a master team player. Sick or not, she's always there - and if she's not the site will be shutdown. She manages over 1000+ units - the building is huge as it's three parts. Not only has she managed to maintain the grounds , the facility ect... alone. She has also set very high standards for her facility as it's beautiful , clean , and all good vibes. As for customer service- TOP NOTCH 10 Stars if possible. She'll most definitely leave you with a huge smile on your face. She is an ABSOLUTE assist to your company. The point of this review is VALUE your customer feedback, so as a Fortune 500 company.... I personally would recognize her for being such a hard worker, team player and better yet the ONLY steady face I have seen with this company. Thank you Danielle for all your extremely hard work , passion , compassion , kindness and dedication for the past 10 years to this company. YOU ARE WHAT MAKES THIS LOCATION GREAT! YOU ARE WHAT MAKES THIS COMPANY RUN SMOOTHLY ( AT Melville ) ! It has and always will be a pleasure ! Thank you again Danielle !!!!!

I had a really frustrating experience with Public Storage in Melville, despite initially having a…read moregreat impression. I visited the facility in person and thought it was clean, well-maintained, and exactly what I was looking for in a 10x10 climate-controlled unit. I was ready to move forward. Before booking, I called customer service on April 5 to confirm whether I could reserve a unit in advance for a May 13 move-in date. The representative told me to go ahead and make a reservation online using any start date, then call back and they would adjust it to May 13. I followed those instructions and paid the $30 admin fee (which, notably, could only be paid by linking a bank account--not a credit card). When I called back, a different representative told me that what I had been told was incorrect and that they could not change the start date. We asked to speak to a manager, who said they would process a refund. However, I never received anything in writing confirming the refund, and the money was never returned. Since the payment wasn't made by credit card, I also had no way to dispute the charge. This lack of consistency, accountability, and follow-through completely changed my experience. What started as a positive impression ended with me losing money and deciding to go with a different storage company. I would strongly recommend getting everything in writing before paying anything, especially since their customer service representatives seem to give conflicting information.

Alex is an amazing Manager. He shows care for customers and helps in any way he can. Victor is the…read morenicest guy and did a great job helping my daughter and myself. This facility is always so clean and you always feel safe whenever you go. The temperature in here is perfect and I honestly can not think of one negative thing here :)

STAY AWAY They moved my storage boxes without notifying me to a location further away…read moreWhen I said what am I supposed to do I got "we're sorry" That's it. They can just move you stuff and not even notify you. I'll be taking my stuff somewhere else. They should just stick to renting trucks and vans

When I picked up the van they just through me the keys , no walkaround inspection , when I dropped…read moreif off there were 2 guys behind the desk doing absolutely Nothing .. They just asked for the key .. The next day I get a bill for $276 for a scratch .. THIS IS HOW THESE IDNEPENDANT RENTAL COMPANINES MAKE A PROIT . Not the $19.95/day plus mileage agreement If you don't drive enough miles to pack up the bill they have to get you somewhere TOTAL SCAM

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Crew arrived at pickup and destination points exactly on time, brought all the right packing…read morematerials (and enough of them), and price quoted was the price paid--not one cent over. Haven't gotten everything unpacked yet but so far no damage or missing items to report.

DO NOT USE MEN ON THE MOVE…read more If I could give negative stars, I would. Our experience with this company was awful from start to finish, and the management somehow made it worse. On the day of our move, the crew arrived clearly high, reeking of weed-- and the smell lingered the entire day. They moved painfully slow; what should have been a 4-hour job turned into 7. They even disappeared for an hour between leaving our old home and arriving at the new one. When they finally showed up, the smell was overwhelming. They left dirty handprints all over our walls, broke several items without saying a word, and showed zero professionalism. When I contacted the company to file a complaint, the general manager was rude, dismissive, argumentative and unprofessional. He accused me of "trying to squeeze him for money" -- even though I only mentioned reimbursement for the broken item. He spoke to me condescendingly and wouldn't even let me finish a sentence. If I were the owner, I'd be embarrassed to have someone like that representing my business. The manager offered a $150 refund (out of a nearly $1,800 bill), claiming it was "out of the kindness of his heart." When the paperwork arrived, it was for less than what he promised. I called to correct it and never heard back. This company is unreliable, unprofessional, and dishonest. Save yourself the stress and choose a reputable moving company.

Trust Solidarity Movers for your moving needs! I was looking for movers to help unload a 15 feet…read morerental truck and not only did they complete the job in less than 2 hours, they were very professional and took very good care of our items. From filling out the form online to get a quote to answering all my questions and producing a Certificate of Insurance (COI) for my building to the unloading to finishing the job, everyone I spoke to were very pleasant and very responsive. On moving day, I was stuck in traffic and took me longer to arrive than expected. I called them to let them know and they informed me that the crew start their clock upon arrival at the destination unfortunately and had to pay extra time, but I understood. I received a call when the movers were on site and their names were Bryan and Francis. I absolutely had all my confidence in them knowing exactly what to do and they had all the right equipment. I highly recommend Solidarity Movers!

I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

Clean, Honest, Professional - I would absolutely recommend to all my friends and family who needs…read moreany type of storage. There is a huge range of storage from a small storage unit to storing a garaged vehicle. Great, friendly staff. Always looking out for your needs and try to be as accommodating as possible. Great place Prime Storage in Farmingdale NY!!!!

We've been with prime in Farmingdale for 1.5 years and are very satisfied with the service. Would…read morehighly recommend.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

On Same Day was easy to communicate with and reliable. There responded quickly and kept me…read moreinformed of the status of the delivery. They also checked the ID of the recipient to make sure my package was secure.

Great fast service as promised. No issues. Called scheduled and picked up within my time needs.read more