Emily Durtschi assisted us when picking up our rental vehicle! her customer service is top tier…read more She walked around the vehicle & took notes on the condition, explained thoroughly the renting process and she was very informative. highly recommend renting a vehicle from this location & bonus points for Emily!

I have been renting with Enterprise for years with work and personal reasons. This location really…read morecares. We had an issue with our car and they told us to come back in and even upgraded the car. They were really accommodating and helpful. They cared that we were happy with their service. I would highly recommend this location.

I just finished rebuilding the front end and steering for my 63 Ford Falcon. Then started to search…read morefor a shop to do the front alignment. Brought it to two places downtown (both were confident they could do the work, both contacted me they were unable). Located Beck Automotive when searching "under Classic Cars Repair" for an alignment shop. Discovered Beck and gave them a call. Mark assured me he has a mechanic with years of experience, and he should be able to complete the alignment. Brought it in at 10AM, picked it up around 2PM. Alignment was completed "and it was perfect". Really thankful for their wonderful service........

When we first moved to Indy, Beck was recommended to us by a friend as a reliable and honest shop…read more We have been using them since then, and have found that to be true. It is family owned and you can tell by the high quality of customer service given!

The team was very nice and professional and did an awesome job! The vehicle provided was clean,…read morewell maintained and reliable. The rental process was smooth, efficient and professional. The overall experience was great!

had 2 falsified charges from them one being that the car wasn't refueled with refusal to refund…read moreeven with receipts for the fuel charges minutes before drop off and then was charged $400 for a claim of the vehicle smelling like smoke??? for one we never smoked in the car. And two it was cleaned the night before and there were no ashes no nicotine residue nothing anywhere in the car Just andrews word to say it smelled like smoke. The same kid who tried to say I didn't refuel the first car til I showed proof otherwise and he hung up on me. i was then told I would get a refund in three days that never came and instead got hit with a $400 charge for something I didn't do. Returned the car CLEANER than it was when I got it actually. This place and its employees are trashy thieves. Not even worth going through with insurance because they steal from you anyways.

When I rented from this place had no choice. Worst company, rude over priced never again! Rather…read morewalk than deal with the workers. I think that's the only business they get are people who have no other choice.

Horrible experience with Enterprise in total. At this location +40 min to pick up a car, +30 mins…read moreto return a car. 2 charges for roadside assistance neither made it to my location( they sent both to wrong addresses. End up jumping the car myself

Decent cars for a used car lot…read more Got a 2000 Ford Taurus with 111,xxx Miles in January, paid $500/down & $75/week. I will own the car in less than 60 days. I have had to put very minimal money into actual repairs other than replacing a flat tire, having to get a plug & fix a flat for another tire, it's had a few minor other things that required repairs too but with as many miles as I have put on this car it has honestly been an amazing purchase in this regards for sure!! The car is also in very good shape for as old as it is. It has one small rust spot by the back drivers tire but other than that it is on great shape. Even the seats & carpets inside. You can tell it was a one owner car, probably someone older, that took very good care of it!! Don has always been very nice, he is very understanding, as long as you stay in contact with him he will work with you if you are struggling. Definitely my favorite of any used car lot/dealer that I have gotten a vehicle from!!

Disclaimer: I did not buy a vehicle from Don's. I test drove a vehicle yesterday and recognized…read morethat there was a couple issues including a rear a/c that wasnt working and an engine light but no other symptoms. I asked if he had the thing checked out or knew if there was anything mechanically wrong. They said not that they knew of. Im not afraid of a few fixes and it is a nice looking car so I said I would like to take it to my mechanic to get it looked at. I picked it up today and did that and when I brought it back let him know that the ac issue was an easy fix poor connection but that the engine light was giving readings that were concerning and gave him the printout of the diagnostic. It was then that I began to suspect that maybe the reason that he "didnt know" if there was anything wrong with the vehicle was probably not a lack of information issue because he ripped the printout that I gave him in half and said that he didnt think it was priced too high. This review is not reflective of the ladies working in the office, the vehicle or the pricing but of Don himself who seems to be shady and rude at best. Maybe find somewhere else to buy a car. I will be.

My car always chooses late Saturday night to decide to begin flashing ALL the dash lights…read more I made it home and logged into my Costco account to set up a car rental for the next day. I called prior to arriving as I worried they might not have anything available. Fears were unfounded - I was provided a 2024 Dodge Hornet. Staff is friendly and knowledgeable

DON'T WASTE YOUR TIME OR MONEY!…read more This place is an absolute joke. Completely unprofessional, disorganized, and disrespectful. If you value your time, money, or even basic decency--STAY AWAY. My sister made a reservation one full month in advance. Everything was confirmed. But when she showed up to pick up the vehicle she reserved, they gave her some ridiculous excuse that the previous renter took the keys, so the car was no longer available. What kind of business model is that? No backup plan. No accountability. Just "sorry, nothing we can do." They claimed they had no similar vehicles and instead offered her something significantly larger--a gas guzzler she didn't want and didn't budget for. My sister, who is not confrontational, accepted it hesitantly because she was confused and caught off guard. She wasn't even shown the vehicle ahead of time--only realized what she was driving when she stepped outside! As her older sister, I went inside to speak with the agent. While waiting in line, I noticed this same employee assign a vehicle to another customer--a vehicle that could've been given to my sister. I was on the phone with our oldest sister, calmly explaining the situation, when the agent suddenly decided to "help" me by skipping everyone in line. She immediately got hostile without even letting me speak. I wasn't loud, rude, or aggressive--but her tone was nasty and combative from the second she opened her mouth. She then had the nerve to say she didn't have to talk to me because I wasn't the renter. Excuse me? I was simply advocating for my sister, who was being taken advantage of. Then she stormed to the back, clearly trying to escalate the situation rather than solve it. I assumed she was calling the police--it turned out to be the owner, who shockingly condoned her unprofessional behavior. My sister then came in herself to try and resolve things peacefully, but the agent continued to make excuses and push blame elsewhere. She acted like she was doing us a favor by offering the wrong vehicle and had zero interest in finding a solution. When we asked if she could confirm with the airport location before we wasted time going there, she replied, "They don't answer the phone." What?! She tried to spin the situation as an "upgrade" when in reality, it was a financial burden and a complete failure to honor a reservation. To top it off, when we were still trying to figure out if we should drive to the airport or request a refund, she suddenly declared they would no longer serve us. Then she snatched the paperwork and keys out of my sister's hand. When I asked her to give us back the contract (our only proof of the rental), she didn't even have the decency to hand it back like a professional--she shoved it into my hands. Absolutely disgusting behavior. The agent was beyond rude, and the owner was no better. I wouldn't trust these people with a tricycle, let alone a rental vehicle. Save yourself the stress, the money, and the disappointment--go anywhere else. This is BAD BUSINESS, and they should be ashamed of how they treat customers.

I went to pick up a rental car due to an auto accident. Very friendly and good customer service…read more They offered me water during my wait for the car. One great advantage of this location is that their open on Sunday 12-4 pm.

Book and confirm my reservation. Show up the next day from my car's dealer's service shuttle, they…read moretell me they have no cars... incompetent worthless scumbags.. then they lie to me telling me they tried calling me.

I can't say enough positive things about this company. I requested quotes from a dozen limo…read moreservices to get 8 people plus 8 peoples worth of luggage to the airport at 4:30 AM New Year's Day. The response from Elan was quick. Jason messaged me quickly and quote and even though I waited a couple days (trying to get more quotes), he was still very polite and helpful when I messaged him back. He got us booked at by far the cheapest rate. I was able to pay through square. Our limo driver was Austin. He showed up early and was polite, helpful, and amazing with luggage Tetris to get us in. Couldnt believe it. My family had several laughs at the idea of the limo taking us to the airport. The ride was quick and smooth and he knew just where to drop us off. 20/10 would hire this company again. Highly recommend. Jason and Austin are awesome!!!

This was my first experience requesting car service in a different state and I lucked out by…read morefinding Elan Limousine. Jason was very professional and took the time to answer questions and provide information I needed to schedule my boss' return trip to the airport. He updated via text and arrived on time which both my boss and I appreciated. We will definitely use Elan Limousine the next time in Indiana!