I was amazed to find a really negative review of this shop, which I have been using for more than ten years. During the pandemic, in spite of all the stress, the staff have been unfailingly courteous and immensely helpful. Recently, several jams had sold out. I waited for a staff member and made him aware of my needs; he immediately went off to find what I was looking for and returned less than two minutes later to restock these products and hand me the things I required. He did this so politely that the episode stuck in my mind. Long ago I worked for several top West End stores so I know the normal pressures on shop workers: the customers are ten times ruder than the staff! Well done, Budgens. If I could, I would give you ten stars.
Best wishes, Paul Manton read more